邮政通信管理专业英语
函授站 专业 学号 姓名
邮电高等函授 2011学年第一学期
2011级邮政通信管理 市场营销 会计 金融管理 物流管理专业
《英语(一)》课程阶段作业
答题纸(各题答案均须写在本答题纸上,否则无效) I. Translate the following phrases into Chinese: (10%) 1._________________________ 2._________________________
3._________________________ 4._________________________
5._________________________ 6._________________________
._________________________ 8._________________________ 7
9._________________________ 10._________________________ II. Translate the following phrases into English: (10%)
11._________________________ 12._________________________
13._________________________ 14._________________________
15._________________________ 16._________________________
17._________________________ 18._________________________
19._________________________ 20._________________________ III. Multiple Choice:(20%)(请将所选答案的序号写在对应的横) 线上21. 22. 23. 24. 25.
26. 27. 28. 29. 30.
31. 32. 33. 34. 35.
36. 37. 38. 39. 40.
IV. Reading Comprehension:(20%)
41. 42. 43. 44. 45.
46. 47. 48. 49. 50.
V. Translate the following sentences into English: (20%)
51.___________________________________________________
52.__________________________________ _________________
53.________________________________ __________________
54.____________ _______________________________________
55.______________ _____________________________________ VI. Translate the following paragraphs into Chinese: (20%)
56.
57.
函授站 专业 学号 姓名
邮电高等函授 2011学年第一学期
2011级邮政通信管理 市场营销 会计 金融管理 物流管理专业
《英语(一)》课程阶段作业 I. Translate the following phrases into Chinese: (10%)
1. mail coach
2. to deliver letters
3. an advertising medium
4. potential customers
5. Penny Black
6. savings account
7. the first name
8. to be dependant on
9. a long queue
10. zip code
II. Translate the following phrases into English: (10%)
11.买邮票
12.邮政服务
13.填单子
14.在运输途中
15.姓氏
16.对…感兴趣
17.争创优质服务
18.保价包裹
19.中国传统绘画
20.汇票
III. Multiple Choice:(20%)
21. There has not been a great response to the sale, .
A. does there B. hasn't it C. has there D. hasn't there
22. They always give the vacancy to comes first.
A. who B. whom C. whoever D. whomever
23. There is a parcel waiting _____ you.
A. for B. on C. with D. in 24. Without the customers, we _________ have to close our doors.
A. will B. would C. must D. could
25. Don't take more than you can cope with.
A. out B. to C. on D. off
26. It was simply for that reason I wouldn't tell him the truth.
A. why B. that C. which D. so 27. I prefer to live in the country rather than in a city.
A. to live B. living C. live D. lived
28. Customer: Thank you!
Clerk: ______________
A. You are welcome. B. Never mind.
C. It doesn’tmatter. D. That’sallright.
29. Clerk: _____________
Customer: Yes. I’dliketosendthistotheNetherlands.
A. Hi! What can I do for you?
B. Good morning! What do you want?
C. Morning! How can I help you?
D. Good afternoon! Can I help you? 0. Clerk: ______________ 3
Customer: Yes, thank you. Bye-bye.
A. Anything else? B.That’sall.
C. Is that all? D. Anything I can do for you? 31. A: What’syouraddress?
B: _______________
A. P. R. China B. Tiyu St. 318
Hebei, Shijiazhuang, 050021 Hebei, Shijiazhuang, 050021
Tiyu St. 318 P. R. China
C. 318, Tiyu St. D. 318, Tiyu St.
Hebei, Shijiazhuang, 050021 Shijiazhuang, Hebei 050021
P. R. China P. R. China
32. Rural Free Delivery is also known _____ RFD.
A. for B. on C. as D. with 33. He_____ a savings account in the bank.
A. deposited B. opened C. made D. got 34. There were then more than 200 children music in the school.
A. to study B. studying C. study D. studied
35. Our country is getting .
A. strong and stronger B. stronger and strong
C. stronger and stronger D. strong and strong
36. John wants ______________.
A. two cups of teas B. two cup of tea
C. two cup of teas D. two cups of tea 37. Please show me _____ you have written.
A. that B. which C. as D. what
38. If I you, I would not do it.
A. was B. am C. were D. be
39. He is the only one of the students who finished the task in time.
A. have B. has C. is D. are
40. He was praised for such a contribution to the country.
A. make B. to make C. to making D. having made
IV. Reading Comprehension:(20%)
Passage 1
Personnel is the most important factor in the hotel and catering business. The quality of the product is largely defined by the quality of the personnel. It is one of the important management tasks to employ people in such a way that the goals of the company are reached optimally. On the one hand this means that a lot of attention has to be paid to the acquisition of go personnel (personnel management) and on the other hand that the way the employees are stimulated to work (the style of management) has to be a conscious choice. To be a good manager one has to know to motivate employees, in other
word
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s: which needs and aims do the employees have. People work to meet their physical and psychological needs and avoid matters that frustrate their needs. For one employee this means earning a lot of money, for another man contracts with people or varied work. Every employee will show the conduct with which he can reach his aim and satisfy his needs. When somebody starts to work in a company the first thing he is interested in is the company and his position in it as far as it helps him to reach his own aims. To involve people in the company, the company plan and the company aims, the manger has to show them the link between reaching their own aim and aspiring to the company’saim.
41. What do you think is the key element in the hotel business?
A. The hotel location.
B. The hotel area.
C. The hotel personnel.
D. The hotel work.
42. The most important task of the hotel management is ____________.
A. to manage well the employees to realize the company’sgoals
B. to manage well the capital
C. to manage well the establishment
D. to manage well the guests
43. Motivation means ____________.
A. giving more money to the staff
B. providing a good environment
C. learning and satisfying the desires of the staff
D. sending the staff to play or travel
44. What does a new staff care when he begins his work?
A. His salary.
B. His working positions.
C. His job positions.
D. His company and his positions.
45. How to be a good manager?
A. To be good at criticizing his staff.
B. To be good at pleasing his staff.
C. To be good at motivating his staff.
D. To be good at helping his staff.
Passage 2
The demand for goods and services through direct mail has been growing over recent years. However, the medium is not new. In fact, direct mail has been used for
ages. In the 16th century some kind of mail order already existed. Traders made their customers offers by mail. In the 19th century the great mail order companies in the United States of America started their activities by sending catalogues to potential buyers. In the beginning, buyers were the major groups of the activities but soon companies were also drawn into the business. The development caused a variety of direct mail.
Direct mail has several forms. They are sale letters, order forms, cards, brochures, catalogues, price lists, product specifications, company magazines and samples, etc.
Direct mail is a good tool for direct sales. It gives direct information and response. Through it we can find current customers and potential ones.
46. The direct mail is a kind of __________.
A. new medium
B. old medium
C. special medium
D. potential medium
47. Traders ________ by mail.
A. send the offers to their customers
B. let the customers send their offers to them
C. send the information to their customers
D. let the customers send their information to them
48. In the 19th century, many companies in the United States _________.
A. sent catalogues to their customers
B. started their activities by sending catalogues
C. sent catalogues to start their activities
D. sent catalogues to potential customers to start their activities
49. Te statement “… soon companies were also drawn into the business.” means:
A. … soon many companies also started to send direct mail.
B. … soon many companies also started to send mail order.
C. … soon many companies also started to use mail order service.
D. … soon many companies also started to send catalogues.
50. Direct mail has the forms of ________.
A. sale letters, cards, company magazines, samples, etc.
B. order forms, brochures, catalogues, samples, flyers, etc.
C. sale letters, order forms, brochures, newspapers, price lists, etc.
D. sale letters, orders, cards, price lists, product specifications, etc. V. Translate the following sentences into English: (20%)
51. 这张明信片比那张好。
52. 你能帮我学英语吗,
53. 广告邮件是一种廉价的广告媒体。
54. 请填上您的姓名和住址。
55. 你去过上海吗,
VI. Translate the following paragraphs into Chinese: (20%) 56. A customer is part of our business --- not an outsider. A customer is not just money in the cash register. He is a human being with feelings and deserves to be treated with respect. He pays our salary. Without him we would have to close our doors. Don't ever forget it.
57. Food likes and dislikes vary from culture to culture. It can be a source of intensive personal prejudice. Canadians are generally considered to be conservative in their food taste but, because of the many different ethnic(民族的)groups in Canada, they have also learned to appreciate many different kinds of cooking style. Actually, the ability to enjoy different kinds of foods is highly regarded in Canada.