PDP员工个人发展计划

PDP员工(yuángōng)个人发展 计划 项目进度计划表范例计划下载计划下载计划下载课程教学计划下载 ?Reviewfeedbackfromourpeople?回顾来自(láizì)员工的反馈建议?PDPProcess?PDP流程(liúchéng)?Manager'sResponsibilities?上司的责任?Employee'sResponsibilities?员工的责任?DevelopmentPlanningGuidelinesandExamples?发展计划的指引及实例?Whatthenext??下一步?第一页，共34页。Fromanemployeepointofview,whatarethebiggestchallengesinpreparingtheirPDP?员工(yuángōng)在准备其PDP时面临(miànlíng)的最大挑战?MyknowledgeandabilitytocompletethePDPform?完成(wánchéng)PDP表格所需的知识和能力?Findrightdevelopmentactivitiesformyimprovement?寻找针对改进的恰当发展行动?MyManager'sgenuineinterestinpeople'sdevelopment?上司对员工发展的切实关注?Lackofopportunitytogrowinmyproperty?酒店内的发展机会欠缺第二页，共34页。Fromamanagerpointofview,whatarethebiggestchallengesinhelpingourpeopletopreparetheirPDP?上司在帮助(bāngzhù)员工准备PDP时面临(miànlíng)的最大挑战?Costoftime,money,andresourcesinpeople'sdevelopment?时间(shíjiān)、金钱和员工发展所需的各类资源?Manager'sknowledgeandabilitytohelpourpeopleintheprocess?上司帮助员工PDP所需的知识和能力?Managerlackofcommitment?上司对PDP缺乏认可和投入第三页，共34页。Whyourpeopledon'tfeelwearefocusingontheirdevelopment?员工为何感受不到(bùdào)我们对其发展的重视??NoPDPMeeting?没有(méiyǒu)PDP会谈(huìtán)?Lackoffollowupforindividual'sPDP?对员工PDP缺乏落实?Turnoverofmiddlemanagersbreakstheprocess?因中层经理流动而导致的进程终止?PDPnotlinkwithpeople'spromotioninthehotel?PDP和员工升职之间缺乏关联?Peoplethoughtpromotionandsalaryincreaseismoreimportantthanpersonaldevelopment?相对个人发展，员工认为升职和加薪更重要?PeoplethoughtPDPis“attendingtraining”,butalotoftime,itisnotthemosteffectiveway?员工将PDP等同于“参加培训”，其实很多时候培训并非最有效途径第四页，共34页。Whatdoyouliketoseemostinthistraining?在此次的培训中，我们(wǒmen)希望看到..??Talkaboutmoreon-the-jobactivities?更多讨论(tǎolùn)在岗工作活动?Waysorapproachestolearntoimprovetheirshortages/weakness.?改进员工弱项的学习(xuéxí) 方法 快递客服问题件处理详细方法山木方法pdf计算方法pdf华与华方法下载八字理论方法下载 和途径?HavemorerealcasesandexamplesonhowPDPlinktoperformance?运用更多真实案例来阐述PDP与绩效之间的联系?Howtoreviewtheprogressofemployees'PDPeffectively&conveniently??如何方便有效地评估员工PDP进程?Emphasisontrackingandfollowingup?追踪进展，重视落实第五页，共34页。WhatelsetheCorporateOfficecandotohelpyourhotelimproveinthisarea?/公司还有哪些事项(shìxiàng)可帮助酒店提升PDP表现(biǎoxiàn)??Structuredpromotion/transferpolicycommittedbyowners? 标准 excel标准偏差excel标准偏差函数exl标准差函数国标检验抽样标准表免费下载红头文件格式标准下载 化的升职/调岗政策(zhèngcè)且获业主认可?Aplatformforhotelstosharebestpracticeindevelopmentplanning.?建立酒店间可分享有关发展计划最佳做法的沟通平台?Adevelopmentresourcesbookletforourpeopletorefertowhenpreparingtheirdevelopmentplansuchas“SuccessfulManagerHandbook”publishedbyPDI?提供在准备发展计划时用作参考的小册子，如PDI出版的“成功经理 手册 华为质量管理手册 下载焊接手册下载团建手册下载团建手册下载ld手册下载 ”?Tohavemoreintegratedapproachandcommunicationontalentmanagementprocess?有关精英管理流程更为全面完整的 方案 气瓶 现场处置方案 .pdf气瓶 现场处置方案 .doc见习基地管理方案.doc关于群访事件的化解方案建筑工地扬尘治理专项方案下载 和沟通资讯?MorefocusedandstructuredinHIPOdevelopment?在高潜力员工发展方面更具针对性和系统性第六页，共34页。Process流程(liúchéng)Steps/步骤(bùzhòu)Who/何人负责(fùzé)When/何时完成HRorganizeandconducttrainingtomanagersandemployeesHR组织开展针对经理和员工的培训HR人力资源部February/2月EmployeeprepareownPDPbaseonperformancefeedback员工根据绩效反馈结果，准备其PDPEmployee员工March/3月ManagerprepareforthePDPmeeting经理准备进行PDP会谈Manager经理March/3月ConductPDPmeetingandagreeonplan主持PDP会谈并达成一致Manager&Employee经理和员工March/3月ImplementthePlan实施计划Employeewithsupportbymanager员工实施，经理支持Onwards/3月之后Everyonehasdevelopmentneedandshouldhaveadevelopmentplan各人皆有其发展需求，应有相应发展计划Employeeownshis/herdevelopment.Managerprovidessupport.员工对其自身发展负责，经理则需提供支持第七页，共34页。Employee'sResponsibilities员工(yuángōng)责任?Takeownershipandaccountabilityforyourdevelopment&growth?对自身(zìshēn)发展承担责任和义务?Thinkaboutyourcareeraspiration?考虑(kǎolǜ)自身职业理想?Knowyourstrengthandgaps?了解自身优势和差距?Seekfeedbacksfrommanager,peers,andsubordinate?主动获取上司、同僚和下属的反馈?PrepareyourPDP?准备自己的PDP?DiscussyourPDPwithyourManager?和上司讨论自己的PDP?ImplementyourPDP?实施自己的PDP?Askforsupportandseekfeedbackcontinuously?持续寻求支持并听取反馈第八页，共34页。Manager'sResponsibilities上司(shànɡsī)的责任?Deliverourcommitment–roomtogrow?遵守(zūnshǒu)承诺–发展(fāzhǎn)的空间?Knowpeople'scareeraspiration?了解员工的职业理想?Knowpeople'sstrengthandgaps?了解员工的优势和差距?Spendtimetodiscussemployee'sPDP?花时间与员工讨论其PDP?ProvidesuggestionsondevelopmentmethodandactivitiesduringPDPmeeting?在PDP会谈中提供关于发展方式及活动的建议?Providenecessarysupportforyourpeopletoimplementtheirdevelopmentplan?在员工实施发展计划时向其提供必要的支持?Providecontinuousfeedback?持续提供反馈第九页，共34页。Planningforsuccess为成功(chénggōng)计划PersonalDevelopmentPlanName:Position:Lastupdated:1.MyCareerAspirations:MovetonewroleIfyouhaveselected‘movetonewrole,'pleasedescribethetypeofroleyouarelookingfor:Timeframe:Mobility:2.MyPersonalDevelopmentPlan:Step1?Step2?Step3?Step4MyTarget-WhatIamgoingtofocusmydevelopmenton?MySuccess-WhatwillitlooklikewhenI'vesuccessfullydevelopedtheseareas?MyActions-WhatI'lldo,whowillbeinvolvedandwhen+whatsupport/resourcesareneededforeachareaKeepingMyselfonTrack-Mysuccessmilestonesthatwillhelpmereviewmyprogress第十页，共34页。MyCareerAspirations我的职业(zhíyè)理想?WhatIwanttodointhefuture??我未来(wèilái)想从事什么职位??Timeframe??时间表？?Mobility??是否(shìfǒu)愿意迁移？?Realistic??切合实际？?IfIstayincurrentrole,howIwanttoseemyselfbeingmoreeffective?如果依然从事现职位，任何使自己更加有效？第十一页，共34页。MyCareerAspirations–Example我的职业(zhíyè)理想–实例(shílì)?Tostayincurrentroleinnext12months?在接下来的12个月中依然(yīrán)任现职?Openafullservicehotelin1stor2ndtiercitywithinnext2years?之后两年内，在1或2线城市筹开一家全功能酒店?TobecomeanF&BheadinCPorIChotelsin3years?3年内成为CP或IC酒店的餐饮总监?TobecomeaGMinHIEXin12months?12个月内成为假日快捷酒店的总经理?Tostrengthenmyleadershipincurrentroleinnext12months?之后12个月里在现职任内提升自身领导力?ToacquireexposureinRoomsinnext12months?在之后12个月里涉猎房务部第十二页，共34页。?Reflectonperformancereview,other'sfeedback,andyourcareeraspiration?反思绩效评估结果和他人反馈，体现个人(gèrén)职业理想?Identify2to4areastofocus(strengthanddevelopmentneeds,currentroleandfuturerole)?致力于2至4个关键领域（优势(yōushì)、发展需求、现职、未来职位）?TargetslinktoLeadership/FunctionalCompetencies?目标专注(zhuānzhù)于领导/专业能力?Focusonyourbehavior,notonbusinessresults?关注自身行为而非经营结果Step1:MyTarget第一步：我的目标WhatIamgoingtofocusmydevelopmenton?发展应关注哪些方面第十三页，共34页。DefiningDevelopmentTarget制订发展(fāzhǎn)目标Behaviour行为(xíngwéi)Skill技能(jìnéng)Knowledge知识WinningWays制胜之道LeadershipCompetencies领导能力FunctionalCompetencies专业能力Technicalskills业务技能第十四页，共34页。ClusterDefinitionCompetenciesTeamFocused“Workingtogethereffectivelytomeetbusinessgoalsfaster”?FosteringCollaboration?LeadingandDevelopingPeople&SelfAction-Oriented“Drivingtoachieveambitioustargetsinanefficientway”?DriveforResults?TurningVisionintoActionPassionate“Caringpassionatelyaboutourguestsandbusinesspartners,andchangingtomeettheirneeds”?Guest/Customer&MarketFocus?ChampioningChangeSavvy“Knowingwhatittakestobeatourcompetitors,bothnowandinthefuture”?ThinksAhead?UnderstandingourBusinessLeadershipCompetencies领导(lǐnɡdǎo)能力(nénglì)第十五页，共34页。LeadershipCompetencies领导(lǐnɡdǎo)能力TeamFocused:LeadingandDevelopingPeople“Workingtogethereffectivelytomeetbusinessgoalsfaster”LevelSummaryHowwebehaveHotelEmployeeCorporateBand8Developsself,andgivescleardirectionsasneeded?Tellspeoplewhattheyneedtodowhereappropriate,inahelpfulwaythatdoesn'tdenttheirconfidence?Trustspeople:Expectspeopletofollowappropriateinstructionswithoutneedingalotofsupervision;rolemodelshowtodoit?Givesconstructive,helpfulfeedbackonwhatpeoplearedoingandhowtoimprove;doesn'tturnablindeyetocolleagueperformancethatisn'tgoodenoughandappliesthesamestandardtoself?LooksforopportunitiestodevelopownskillsandwelcomesguidanceandfeedbackonhowtodothisHotelSupervisorCorporateBand7Explains&showswhattodoandwhy?Communicatesgoalsandobjectivesandmakeslinkswithorganizationalgoals?Assignstasks,settingclear,specificperformanceexpectations,objectives,standards,andaccountability?Showspeoplewhat'stherightandwrongwaytodothings,showingwhat‘good'performancelookslike?Reinforcesthisbyregularlyrecognizingandpraisingpeopleforajobwelldone,andhelpingthemimprovewhenajobisnotwelldoneHotelGMs1/2HotelExecteamsanddepartmentheadsCorporateBands5/6Encouragesinputfromtheteam?Asksforandconsiderstheinputofothersindecisionsthataffectthem?Considersothers'capabilitiesandpotentialwhenassigningactivitiesandprojects?Holdsselfandothersaccountableforachievingresults:establishesspecificandefficientfollow-upmechanismstotrackprogress?Providesspecificandconstructivefeedbackwhenresultsarenotuptoexpectations,withoutdentingpeople'sconfidence?Reinforcesperformancebyregularlyrecognizingandpraisingindividualsandtheteamforajobwelldone?Helpsothersdeveloptheirskills,usingthelearningprincipleof‘tellme,Iforget,showme,Iremember,involveme,Iunderstand'HotelGMs3/4/5CorporateBands4Leads,developsandactivelyinvolvestheteam?Asksforandconsiderstheinputofothersindecisionsthataffectthem?Providesspecificandconstructivefeedbackwhenresultsarenotuptoexpectations,withoutdentingpeople'sconfidence?Understandsandleveragesthemajorstrengthsandweaknessesofteammembers,includingself?Monitorsongoingperformanceandprogressandkeepseveryonefocusedonwhatiscriticaltoteamsuccess?Appropriatelyandregularlyrecognizesandrewardsindividualsandtheteam第十六页，共34页。MyTarget-Examples我的目标(mùbiāo)－实例(shílì)Target目标(mùbiāo)Success成功Action行动Tracking追踪进程Workonmyabilitytoempowermyteammembers致力于提高自己授权下属的能力BuildcollaborativebusinessrelationshipswithReservationandHousekeeping与预定部和客房部建立协作共赢的工作关系Leveragemymeetingskillstocommunicatemoreeffectivelyinone-on-onesituations提升一对一面谈技巧，提高沟通效率Knowingrevenuegenerationprinciplesandmethods了解有关营收的原则和方法Increasepersonaljobaccuracyandattentiontodetails加强对工作细节的关注，提高准确度Strengthenmyleadershipandbuildahighlymotivatedteam提升个人领导力，建立高成效团队Acquiremarket/competitionrelatedinformation.Planandimplementprojectstoenhancecustomersatisfaction学习市场/竞争方面的知识。计划并实施旨在提升宾客满意度的项目第十七页，共34页。Step2:MySuccess第二步：我的成功(chénggōng)?WhatwillIbeableto‘do',‘see',‘hear',‘say',afterthedevelopmentofmyjobskills,knowledge,behaviourorexperience?Andwhatwillothersbesaying??工作技能、知识、行为或经历的发展会如何体现(tǐxiàn)在个人“言行举止”上？?Focuson“you”,notbusinessmeasurement?关注“你”自身的改变(gǎibiàn)，而非经营业绩的提升?Bespecific?特定明确Whatwillbedifferent?期望改变的方面第十八页，共34页。MySuccess-Examples我的成功(chénggōng)–实例(shílì)Target/目标(mùbiāo)Success/成功Workonmyabilitytoempowermyteammembers致力于提高自己授权下属的能力Iwillspendmoretimetoguideandcoachmyteammembersthandoeverythingonmyown.Myteammemberswillfeelsatisfiedbybeingabletocontribute花更多时间来引领/辅导我的员工，而非万事亲力亲为。我的员工会满意其能作出贡献BuildcollaborativebusinessrelationshipswithReservationandHousekeeping与预定部和客房部建立协作共赢的工作关系Iwillunderstandtheprocessandchallengesinthesedepartmentsandworkbetterwitheachother.了解这些部门的工作流程和主要困难，从而与其更好合作Leveragemymeetingskillstocommunicatemoreeffectivelyinone-on-onesituations提升一对一面谈技巧，提高沟通效率Peoplewillbemorewillingtocometomeforadviseandsuggestion他人乐于征求我的建议和想法Knowingrevenuegenerationprinciplesandmethods了解有关营收的原则和方法Iwillbeabletoimplementrevenuegenerationstrategiestoensurerevenuetargetsareachieved.具备落实营收战略从而确保达到营收目标的能力Increasepersonaljobaccuracyandattentiontodetails加强对工作细节的关注，提高准确度Mymanagerwillspendlesstime“checking”mywork.Iwillbetrustedandgivenmoreopportunitiestodoandlearnnewthings.上司减少检查我工作的时间。别人信任我，给我更多学习新事物的机会Strengthenmyleadershipandbuildahighlymotivatedteam提升个人领导力，建立高成效团队Peoplewillasktojoinmyteam.Betterproductivity.Iwillbeseenasasuccessfulleader.别人希望加入我的团队，工作效率提高，被人视我为成功领导Acquiremarket/competitionrelatedinformation.Planandimplementprojectstoenhancecustomersatisfaction学习市场/竞争方面的知识。计划并实施旨在提升宾客满意度的项目Iwillmanagesomesuccessfulprojectsandincreasecustomersatisfaction成功管理项目，提升顾客满意度第十九页，共34页。Step3:MyAction第三步：我的行动(xíngdòng)?WhatIwilldo?Whoelseneedstobeinvolved?Whenthelearningwillhappen?Whatsupportorresourcesareneeded??我要做什么(shénme)？谁需要参与？何时学有成效？需要何支持或资源？?About70%ofactionsarebasedonon-the-joblearning?70％左右的行动应专注(zhuānzhù)于在工作中学习?Theactionscanbepracticedonaregular/dailybasis?行动能在日常工作中经常实践Listspecificactionsthatwilltakentoensureyouachieveeachofyourtargets.列出将实施的特定行动，从而确保达到各项目标第二十页，共34页。StrategiesForGrowingSkills技能(jìnéng)提升的策略Strategiespeopletypicallyusefordevelopment常用发展(fāzhǎn)策略80%Training/培训(péixùn)10%Books&Research书籍和研究10%OnTheJob/工作活动StrategiespeopleSHOULDusefordevelopment该用发展策略10%Training/培训20%Books&Research书籍和研究70%OnTheJob/工作活动第二十一页，共34页。LearningandDevelopmentSolutions学习(xuéxí)和发展方式ManylowcostsolutionsareavailablewithintheDevelopmentPlanToolkit,someofthemare:ProcessesandMethods/流程(liúchéng)和方法EducationLearningthroughResources/通过(tōngguò)各项资源，从教育中学习ExperienceLearningthroughDoing/通过实践操作，从经历中学习ExposureLearningthroughOthers/通过他人经历，从涉猎中学习Activitiessuchas:活动实例Activitiessuchas:活动实例Activitiessuchas:活动实例?Instructor-ledcourses?讲师现场培训?On-the-jobtasks&projects?在岗工作任务和项目?Feedback&Coaching?反馈和辅导?Web-basedLearningPrograms?网络学习课程?JobChanges&Rotations?工作变换和轮换?Mentors&RoleModels?导师和榜样?IndependentLearning/SelectedReadings?独立学习/选择性阅读?SpecialAssignments?特定工作分配?Visibilityopportunitiesfromkeyindividuals,leadersandteams?观察关键个人、领导和团队，总结成功经验?Industry/CareerConferences&Seminars?行业/职业会议和论坛?Practice&Reflection?实践并反思?CertificationsProgram(s)?各项认证课程?GivingPresentations?宣讲第二十二页，共34页。MyAction-Examples我的行动(xíngdòng)－实例(shílì)Target/目标(mùbiāo)MyAction/我的行动Workonmyabilitytoempowermyteammembers致力于提高自己授权下属的能力?Obtainempowermentanddelegationknowledgeandskillsthroughe-learningcourseinmyLearningbyendofMarch?3月底之前在mylearning网站上完成授权的知识和技能的e-larning课程?PracticeskillsIlearnedatleasttwiceaweekandmakenoteonwhatwentwellandwhattodobetternexttime?每周至少实践两次学得技能，记录下有效作法和需改进方面?Usingchecklisttoseekfeedbackfrommypeopleonceamonth?每月一次听取员工反馈（使用检查清单）?Seekfeedbackfrommymanagerduringmid-yearreviewandperformancereview?在年中/终评估终获取上司的反馈BuildcollaborativebusinessrelationshipswithReservationandHousekeeping与预定部和客房部建立协作共赢的工作关系?StartacrosstrainingplaninReservationandHousekeepingfromApril15.?从4月15日起启动预定部和客房部的交叉培训计划?HaveinformalluncheswithEHandRSVNMgr.onceamonth?每月一次和行政管家和预定部经理共进非正式午餐?Discusswithmyteamandimplementaplantoworkbettertogetherwithotherdepartments.ImplementtheplanbyendofApril.?和团队共同讨论与其他部门协作共赢的计划，并在四月底之前实施该计划第二十三页，共34页。MyAction-Examples我的行动(xíngdòng)–实例(shílì)Target/目标(mùbiāo)MyAction/我的行动Leveragemymeetingskillstocommunicatemoreeffectivelyinone-on-onesituations提升一对一面谈技巧，提高沟通效率?Ineveryone-on-onemeeting,Iwillnotinterruptpeopleandbalancethetimeinlisteningandtalking.?一对一会谈中不打断别人，妥善分配听和说的时间?Ineveryone-on-onemeeting,Iwillaskquestionstohearpeople'sideaandsuggestions.?一对一会谈中主动询问，倾听他人的观点和建议Knowingrevenuegenerationprinciplesandmethods了解有关营收的原则和方法?ParticipateintheweeklyRevenueReview.?参加每周营收会议?AttendRevenueAcademyinAugust?8月份参加营收培训?VolunteertoworkinatleastoneRevenuegenerationprojectsinthehotel.?主动参与至少一次酒店营收方面的项目?Getcoachedfrommymanager?从上司处得到辅导?Analyzerevenuemaximizationopportunitiesmonthlyandprepareactionstoimprovetheresult?每月分析营收最大化机会，并准备行动方案以改善结果第二十四页，共34页。MyAction-Examples我的行动(xíngdòng)－实例(shílì)Target/目标(mùbiāo)MyAction/我的行动Strengthenmyleadershipandbuildahighlymotivatedteam提升个人领导力，建立高成效团队?EverytimeIspendtimewithmysupervisors,Iwillaskthemtodescribe3thingsthattheyhavedonetobuildteamworkwiththeirdirectreports?每次与我的主管见面，我会要求他们描述其与下属建立团队精神的3个案例?EverytimeIhaveafullstaffmeetingIwillcelebratepublicly2thingstheteamdidwellandalsoexplainoneareathatwewillfocusonasateamforthenextmonthandreviewhowwellwewentwithlastmonths?每次召开员工会议时，我要公开庆祝团队两个做得非常棒的事例，解释次月大家需要关注的方面，还要回顾上月的进展状况Acquiremarket/competitionrelatedinformation.Planandimplementprojectstoenhancecustomersatisfaction学习市场/竞争方面的知识。计划并实施旨在提升宾客满意度的项目?Readthebook“DrivingChange”&“Trends”byMarch31.?3月底之前阅读“DrivingChang”和“Trends”。?ExplorebestpracticesinideaslibrarybyMay31?5月31日前在IdeaLibrary里探寻到最佳事例?Implement2projectsintheyear.?年内实施两个项目第二十五页，共34页。?Methodsfortrackingincludingseekingfeedback,conductreviewmeeting,checkcompletionofactions,checkwhether“mysuccess”isachieved(qualitativeand/orquantitative)?追踪方式包括获取反馈、回顾会谈(huìtán)、检查行动的完成和“我的成功”是否达成(dáchéng)（定性和/或定量(dìngliàng)）?Feedbackfrommorethanonesourcesisrequired.?从各个渠道获取反馈?Bespecificondatesandpeoplewhomwillbeinvolved?明确完成日期和参与人选Step4:KeepingMyselfonTrack第四步:追踪自身进展Listhowtoensurethattargetsarebeingreached.列出确保达成目标的方法和指标第二十六页，共34页。KeepingMyselfonTrack-Examples追踪(zhuīzōng)自身进展–实例(shílì)Target目标(mùbiāo)MyAction我的行动KeepMyselfonTrack追踪自身进展Strengthenmyleadershipandbuildahighlymotivatedteam提升个人领导力，建立高成效团队?Obtainempowermentanddelegationknowledgeandskillsthroughe-learningcourseinmyLearningbyendofMarch?3月底之前在mylearning网站上完成授权的知识和技能的e-larning课程?PracticeskillsIlearnedatleasttwiceaweekandmakenoteonwhatwentwellandwhattodobetternexttime?每周至少实践两次学得技能，记录下有效作法和需改进方面?Usingchecklisttoseekfeedbackfrommypeopleonceamonth?每月一次听取员工反馈（使用检查清单）?Seekfeedbackfrommymanagerduringmid-yearreviewandperformancereview?在年中/终评估终获取上司的反馈?Learningacquiredtimely?按时学习?Achieve80%practicetarget?达成80%的实践目标?Feedbackfromsubordinatesandmanager?从上司和下属处获得反馈?ReflectinESresult?在ES结果中得以体现BuildcollaborativebusinessrelationshipswithReservationandHousekeeping与预定部和客房部建立协作共赢的工作关系?StartacrosstrainingplaninReservationandHousekeepingfromApril15.?从4月15日起启动预定部和客房部的交叉培训计划?HaveinformalluncheswithEHandRSVNMgr.onceamonth?每月一次和行政管家和预定部经理共进非正式午餐?Discusswithmyteamandimplementaplantoworkbettertogetherwithotherdepartments.ImplementtheplanbyendofApril.?和团队共同讨论与其他部门协作共赢的计划，并在四月底之前实施该计划?Completetrainingaccordingtoplan?按计划完成培训?Achievesetobjectivesintheplan?达成计划中设定的目标第二十七页，共34页。KeepingMyselfonTrack-Examples追踪(zhuīzōng)自身进展–实例(shílì)Target目标(mùbiāo)MyAction我的行动KeepMyselfonTrack追踪自身进展Leveragemymeetingskillstocommunicatemoreeffectivelyinone-on-onesituations提升一对一面谈技巧，提高沟通效率?Ineveryone-on-onemeeting,Iwillnotinterruptpeopleandbalancethetimeinlisteningandtalking.?一对一会谈中不打断别人，妥善分配听和说的时间?Ineveryone-on-onemeeting,Iwillaskquestionstohearpeople'sideaandsuggestions.?一对一会谈中主动询问，倾听他人的观点和建议?Reviewmylearningwithmymanagerquarterly?每季度与上司回顾学习所得?Mymanagerandmyselfwillelicitfeedbackinthisareaduringmid-yearreviewandyear-endperformancereview?在年中/终评估中上司和我共同对此给予反馈Knowingrevenuegenerationprinciplesandmethods了解有关营收的原则和方法?ParticipateintheweeklyRevenueReview.?参加每周营收会议?AttendRevenueAcademyinAugust?8月份参加营收培训?VolunteertoworkinatleastoneRevenuegenerationprojectsinthehotel.?主动参与至少一次酒店营收方面的项目?Getcoachedfrommymanager?从上司处得到辅导?Analyzerevenuemaximizationopportunitiesmonthlyandprepareactionstoimprovetheresult?每月分析营收最大化机会，并准备行动方案以改善结果?PasstheRevenueAcademy?完成营收培训?Achievegoalssetinrevenuegenerationprojects?达成在营收项目中设定的目标第二十八页，共34页。KeepingMyselfonTrack-Examples追踪(zhuīzōng)自身进展–实例(shílì)Target目标(mùbiāo)MyAction我的行动KeepMyselfonTrack追踪自身进展Strengthenmyleadershipandbuildahighlymotivatedteam提升个人领导力，建立高成效团队?EverytimeIspendtimewithmysupervisors,Iwillaskthemtodescribe3thingsthattheyhavedonetobuildteamworkwiththeirdirectreports?每次与我的主管见面，我会要求他们描述其与下属建立团队精神的3个案例?EverytimeIhaveafullstaffmeetingIwillcelebratepublicly2thingstheteamdidwellandalsoexplainoneareathatwewillfocusonasateamforthenextmonthandreviewhowwellwewentwithlastmonths?每次召开员工会议时，我要公开庆祝团队两个做得非常棒的事例，解释次月大家需要关注的方面，还要回顾上月的进展状况?ReviewinDepartmentmonthlymeeting?部门月度会议中进行回顾?AskmysupervisorsonceperquarterfordirectfeedbackonthingsIcanimprove?每季度询问主管关于我需改进方面的直接反馈?SharewithXXandexchangebestpractices?与XX分享并交换最佳事例Acquiremarket/competitionrelatedinformation.Planandimplementprojectstoenhancecustomersatisfaction学习市场/竞争方面的知识。计划并实施旨在提升宾客满意度的项目?Readthebook“DrivingChange”&“Trends”byMarch31.?3月底之前阅读“DrivingChang”和“Trends”。?ExplorebestpracticesinideaslibrarybyMay31?5月31日前在IdeaLibrary里探寻到最佳事例?Implement2projectsintheyear.?年内实施两个项目?Submittheprojectplanformymanagerreviewandcomments?将项目计划发送给上司，询问其看法?GSTSexceedlastyearby5%?GSTS比去年提升5%第二十九页，共34页。PersonalDevelopmentPlanMeeting个人发展计划(jìhuà)会谈?Beopenandhonest?开放(kāifàng)诚实?Talkaboutcareeraspirations.?谈论职业(zhíyè)理想?Talkaboutstrengthandareaforimprovement?谈论优势和改进区域?Identifydevelopmentactionsrequiredtobecomemoreeffective?探明更为有效的发展行动?Confirmwhatresourcesareneededandwhoisgoingtosupport?确认所需资源和何人支持?Talkabouthowtofollowup?谈论如何跟进落实第三十页，共34页。MaterialstoguideyouthroughthePDPprocess有关(yǒuguān)PDP流程(liúchéng)的资讯第三十一页，共34页。MaterialstoguideyouthroughthePDPprocess有关(yǒuguān)PDP流程(liúchéng)的资讯Chineseversionwillbesenttoyouafterthemeeting第三十二页，共34页。Howmanagercanhelptotracktheprogress?上司如何帮助(bāngzhù)以跟踪进程?Deliverpromiseonresourcesandsupport?遵守关于提供资源(zīyuán)和给予支持的承诺?Conductreviewmeetingaccordingtoplan?根据计划来开展回顾(huígù)会谈?Usecoachablemomentstogivefeedbackandrecognizeimprovement?抓住时机，给出反馈并认可进步?Genuineinterestonpeopledevelopment?对员工发展表现出切实的兴趣第三十三页，共34页。恒大酒店员工个人(gèrén)发展计划HengdaHotelStaffPersonalDevelopmentPlan姓名(xìngmíng)Name部门(bùmén)Dept.岗位Position入职时间EntryTime转正时间ProbationDueDate填表时间Fill-inDate目标Objectives优先级别Priority发展途径CriticalPath成功标准SuccessCriteria行动计划ActionsSteps需要哪些支持Supportedby/Resources计划完成时间DueDate进展情况Status我想提高哪些方面/达到什么目标？WhatdoIhopetoimprove/achieve?（relevanttoKPO）最高★★★Top我的短期目标/长期目标是？Whataremyshort/longtermgoals?如何衡量是否已经达到目标？Howtomeasurewhentheobjectiveshavebeenachieved?我用什么方法实现我的目标？WhatmethodswillIusetoachievemyobjectives?我的时间表安排是？What'smyschedule?1.提高个人培训能力★★近期目标:培养新员工，让他们尽快掌握礼宾部的技能知识新员工能够独立完成对客服务将理论和实践相结合，一对一进行新员工培训各部门同事对我部门的支持2.提