酒店英语迎宾部

UnitoneconciergeLesson1welcometoourhotelTalkingtotheguestDoorman：Goodmorning,sir.Welcometoourhotel.Guest:Goodmorning.Doorman:I’mthedoorman.Letmehelpyouwithyourluggage.Guest:Thankyou.Doorman:goodafternoon,Madam.Verygladtohaveyouhere.Guest:Goodafternoon.Canyouhelpmewithmyluggage?Doorman:Noproblem,Madam.TheReceptionDeskisoverthere.Followme,please.Guest:Ok.◎Listentothewordsandrepeat1.case2.baggage3.carry-on4.shoulderbag5.suitcase6.belongings7.article8.wallet9.handbag10.backpack◎Listentothesentences,repeatandtranslate.1.I”lltakecareofyourluggage.2.You’vegotthreepiecesofbaggage.Isthatright,sir?3.MayIputyoursuitcasehere?4.Wouldyoumindmyputtingyourbaggagehere?5.ShallIshowyoutoyourroom?◎Listenandcompletethedialogues1.Doorman:Goodmorning，Madame.____________Guest:Goodmorning.Doorman:I’mthedoorman.________________Guest；Thankyou.2.Doorman:Goodevening,Mr.Taylor.Nicetoseeyouagain.Guest:Goodmorning.Doorman:___________andshowyoutotheReceptionDesk.Guest:Thankyou.Lesson2MayIshowyoutoyourroomTalkingtotheguestBellboy:Goodmorning,sir.Guest:goodmorning.Bellboy:MayIshowyoutoyourroomnow?Guest:Allright.Thankyou.Bellboy:Mypleasure.Bellboy:Goodafternoon,Madam.Guest:GoodafternoonBellboy:I’mabellboyhere.Letmehelpyouwithyourluggage.Guest:ThankyouBellboy:It’smypleasure.Theliftisoverthere.Followme,please.Guest:Ok.Bellboy:Here’syourroom.MayIputyourluggagehere?Guest:Pleasedo.◎Listentothewordsandrepeat1comb2razor3soap4ashtray5wardrobe6television7mirror8plug9air-conditioner10cup◎Listentothesentences,repeatandtranslate1.Thisway,please.2.MayIhaveyourkey,please?3.Howdoyoulikeourhotel?4.Letmeshowyoutoyourroom,please.5.Hereissometoiletpaper.◎Listenandcompletethedialogues1Bellboy:Goodafternoon,sir.Guest:Goodafternoon.Bellboy:___________________Guest:Hereismyroomnumbercard.It’sroom2045.Bellboy:________,Mr.Green.Guest:Thankyouverymuch.2Bellboy:__________.Ihopeyoulikeit.Guest:Itlooks________.Bellboy:_________thebathroom.Guest:____________.Bellboy:Is_______Icando________?Guest:No,thankyou.Bellboy:_______yourstayhere.UnitTwoFrontOfficeLesson3WhatkindofroomwouldyoulikeTalkingtotheguest1Clerk:Goodmorning.BeijingHotel.RoomReservation.CanIhelpyou?Guest:Yes,I’dliketoreservearoomforSeptember20thand21st,please.Clerk:Whatkindofroomwouldyoulike,adoubleroomorasingleroom?Guest:Adoubleroom.Clerk:Waitamoment,please,sir.2Clerk:ChinaWorldHotel.MayIhelpyou?Guest:I’mcallingfromNewYork.I’dliketomakeareservation.Clerk:Yes,Madam.Whatkindofroomdoyouprefer?Guest:Ineedasingleroomwithbath.Clerk:Howmanynightswillyoustay?Guest:FromMay12thto18th,thatsevendaysinall.Clerk:Ok.I’llsendconfirmationofyourreservation.Guest:Thankyouverymuch.Clerk:It’smypleasure.Welookforwardtoyourcoming.◎Listentothewordsandrepeat1.book2.room3.suite4.presidentialsuite5.doublebed6.singleroom7.tripleroom8.reservation9.doubleroom10.standardroom◎Listentothesentences,repeatandtranslate1.Whattypeofroomdoyouwant?2.I’dliketobookasingleroomwithbath.3.Howmanynightsareyougoingtostay?4.Howmanydoyouintendtostay?5.Welookforwardtoyourarrival.◎Listenandcompletethedialogues1Clerk:Goodmorning.FriendshipHotel.RoomReservation.__________________?Guest:Yes,________________fornextSunday.Clerk:_________________________________?Guest:Asingleroomwithdoublebeds.Clerk:_______________________2Clerk:Goodafternoon,sir.________________?Guest:Goodafternoon.I’mcallingfromAmerica.______________.Clerk:________________________?Guest:I’dliketoreserveadoubleroom.Clerk:_______________________?Guest:I’dlikeitfromAugust14thto17th.Clerk:Ok.Welookforwardto___________________?单词：客房设备，用品bookshelfgroundfloorcabinetswitchvenetianblindcurtainwastebasketnighttablefirstfloorfoldingscreenhangerplugwall-plateChinesepaintingelevator,liftdrawersecondfloorspringcushionsocketsitting-roomvoltagefloorcarpentryteatable