托业考试手册TOEIC_LR_examinee_handbook

Examinee Handbook LISTENING & READING The TOEIC ® Test — Know English. Know Success. TOEIC Examinee Handbook—Listening & Reading 1 About the TOEIC test . . . . . . . . . . . . . . . . . . . . . . 2 TOEIC Test Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Frequently Asked Questions . . . . . . . . . . . . . . . 2 Who takes the TOEIC test? . . . . . . . . . . . . . . . . . . . . . . . 2 Why take the TOEIC test? . . . . . . . . . . . . . . . . . . . . . . . . 2 When and where can I take the TOEIC test? . . . . . . . . . . 3 How often can I take the TOEIC test? . . . . . . . . . . . . . . . 3 How much does the TOEIC test cost? . . . . . . . . . . . . . . . 3 What score do I need to “pass” the TOEIC test?. . . . . . . . 3 From what kind of contexts are the TOEIC test questions drawn? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 If I have a disability, can I still take the TOEIC test? . . . . 3 Certificate of Achievement . . . . . . . . . . . . . . . . 4 Preparing to Take the TOEIC Test . . . . . . . . . . . 4 How To Get Ready To Take the TOEIC Test . . . . . . . . . . 4 During the Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Identification Requirements . . . . . . . . . . . . . . . . . . . . . . . 5 Test Center Procedures and Regulations . . . . . . . . . . . . . . 6 Dismissal from Test Session. . . . . . . . . . . . . . . . . . . . . . . . 7 Sample Questions . . . . . . . . . . . . . . . . . . . . . . . . 8 General Directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Section I: Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Section II: Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 TOEIC Background Questionnaire and Answer Sheet . . . . . . . . . . . . . . . . . . . . . . 14 Background Questionnaire . . . . . . . . . . . . . . . . . . . . . . . 14 Answer Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Accent Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Group Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Custom Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Sample Background Questionnaire . . . . . . . . . . . . . . . . . 15 Sample Answer Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 TOEIC Test Scores . . . . . . . . . . . . . . . . . . . . . . . 19 Test Fairness and Score Use. . . . . . . . . . . . . . . . . . . . . . . 19 Interpreting Scores . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Score Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Release of Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Standard Error of Measurement (SEM). . . . . . . . . . . . . . 20 Rescore Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Score Cancellations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Testing Irregularities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Repeat Test Takers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 TOEIC Validity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Test Score Data Retention. . . . . . . . . . . . . . . . . . . . . . . . 20 Policy and Guidelines for the Use of TOEIC Scores . . . . . . . . . . . . . . . . . . . . . . . . . 22 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Normally Appropriate Uses of TOEIC Scores . . . . . . . . . 22 Appropriate Uses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Misuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 For more information, visit us on the web at www.ets.org/toeic or contact your local ETS Preferred Vendor. A list of local ETS Preferred Vendors can be found on the web at www.ets.org/toeic. If there is no ETS Preferred Vendor in your country, please contact us at: Copyright © 2008 by Educational Testing Service. All rights reserved. EDUCATIONAL TESTING SERVICE, ETS, the ETS logo, TEST OF ENGLISH FOR INTERNATIONAL COMMUNICATION, TOEIC, and the TOEIC logo are registered trademarks of Educational Testing Service. Table of Contents Mail: TOEIC Program Educational Testing Service Rosedale Road Princeton, NJ 08541 Phone: 1-609-771-7170 Fax: 1-609-771-7111 E-mail: TOEIC@ets.org 2 www.ets.org/toeicAbout the TOEIC Test About the TOEIC Test The TOEIC (Test of English for International Communication) test is an English-language proficiency test for people whose native language is not English. It measures the everyday English skills of people working in an international environment. The scores indicate how well people can communicate in English with others in business, commerce, and industry. The test does not require specialized knowledge or vocabulary beyond that of a person who uses English in everyday work activities. TOEIC Test Format The TOEIC test is a two-hour multiple-choice test that consists of 200 questions divided into two sections: � Listening Section: The Listening section tests how well you understand spoken English. It consists of four parts and contains 100 questions administered by audiocassette or CD. You will be asked to answer questions based on a variety of statements, questions, conversations, and talks recorded in English. Total time: approximately 45 minutes. � Reading Section: The Reading section includes three parts, testing how well you understand written English. You will read a variety of materials and respond at your own pace to 100 questions based on the content of the materials provided to you. Total time: 75 minutes. Following several years of ETS research, the TOEIC test has recently been redesigned. The new test features the same test time (2 hours; 45 minutes for Listening and 75 minutes for Reading), the same paper and pencil administration, and the same range of difficulty as the previous test. The score scale is also the same, and scores can be compared across both versions of the test. The following charts outline the major changes in the test: Frequently Asked Questions Who takes the TOEIC test? � Personnel who use English in real-life work settings, such as businesses, hotels, hospitals, restaurants, international meetings, conventions, and sporting events � Managerial, sales, and technical employees in international business, commerce, and industry who require English for their work � Individuals who are preparing to enter the workplace � Candidates for training to be conducted in English � Individuals in English-language training programs Why take the TOEIC test? The TOEIC test is the choice of nearly five million test takers a year and is recognized by thousands of corporations. As a fair and objective measure of English proficiency, the TOEIC test will enable you to: � Verify your current level of English proficiency � Qualify for a new position and/or promotion in a company � Enhance your professional credentials � Monitor your progress in English � Set your own learning goals � Involve your employer in advancing your English ability TOEIC REDESIGNED TOEIC Listening Comprehension: 100 items Listening Comprehension: 100 items Photographs: 20 questions Photographs: 10 questions Question-Response: 30 questions Question-Response: 30 questions Short Conversations: 30 questions; 30 conversations with 1 question each Conversations: 30 questions; 10 conversations with 3 questions each Talks: 20 questions Short Talks: 30 questions; 10 talks with 3 questions each TOEIC REDESIGNED TOEIC Reading Comprehension: 100 items Reading Comprehension: 100 items Incomplete Sentences: 40 questions Incomplete Sentences: 40 questions Error Recognition: 20 questions Text Completion: 12 questions Reading Comprehension: 40 questions Single Passages: 28 questions; 7–10 reading texts with 2–5 questions each Double Passages: 20 questions; 4 pairs of reading texts with 5 questions per pair TOEIC Examinee Handbook—Listening & Reading 3Frequently Asked Questions � Corporate Development: research, product development � Dining Out: business and informal lunches, banquets, receptions, restaurant reservations � Entertainment: cinema, theater, music, art, exhibitions, museums, media � Finance and Budgeting: banking, investments, taxes, accounting, billing � General Business: contracts, negotiations, mergers, marketing, sales, warranties, business planning, conferences, labor relations � Health: medical insurance, visiting doctors, dentists, clinics, hospitals � Housing/Corporate Property: construction, specifications, buying and renting, electric and gas services � Manufacturing: assembly lines, plant management, quality control � Offices: board meetings, committees, letters, memoranda, telephone, fax and e-mail messages, office equipment and furniture, office procedures � Personnel: recruiting, hiring, retiring, salaries, promotions, job applications, job advertisements, pensions, awards � Purchasing: shopping, ordering supplies, shipping, invoices � Technical Areas: electronics, technology, computers, laboratories and related equipment, technical specifications � Travel: trains, airplanes, taxis, buses, ships, ferries, tickets, schedules, station and airport announcements, car rentals, hotels, reservations, delays and cancelations If I have a disability, can I still take the TOEIC test? The TOEIC program and its local ETS Preferred Vendors, in response to requests from individuals with disabilities, will make special arrangements with test center supervisors to administer the TOEIC test with accommodations. Among the accommodations that can be provided are extended testing time, breaks, a test reader, audio testing, large print, braille and non-audio (without oral stimulus) versions of the test, or other aids customarily used by the test taker. All requests for accommodations must be approved in accordance with TOEIC program policies and procedures. These procedures are located on the website at www.ets.org/toeic. When and where can I take the TOEIC test? The TOEIC test is available throughout the world. Testing can be arranged through corporations or other organizations that ask employees or job applicants to take the TOEIC test. In addition, many language-training programs and schools offer TOEIC testing. If testing has not been arranged through your organization, you can contact your local ETS Preferred Vendor to find out when and where you can take the test. How often can I take the TOEIC test? Twenty-eight days should lapse between each TOEIC test. If you take the test more than once every twenty-eight days, your test will not be scored and you will not receive a refund. You will need to pay again to retake the test once twenty-eight days have lapsed. Please contact your local ETS Preferred Vendor. How much does the TOEIC test cost? TOEIC prices vary worldwide. To inquire about pricing in your area, contact your local ETS Preferred Vendor. What score do I need to “pass” the TOEIC test? The TOEIC test is not the kind of test that you “pass” or “fail.” Not every job or task requires the same level of English proficiency. Because it was developed specifically to meet the needs of the workplace, the TOEIC test measures many levels of ability. It enables test takers to demonstrate what they currently can accomplish in English. The single, continuous scale also makes it possible for learners to set attainable goals and to measure their progress as their English improves. Many companies use the TOEIC test to set their own score standards based on the levels of English necessary to carry out particular responsibilities. Your company may require employees to have a minimum TOEIC score due to the corresponding level of English that is needed on the job. Many companies offer English-language training to help their employees reach target TOEIC scores, which reflect specific levels of proficiency based on professional need. From what kind of contexts are the TOEIC test questions drawn? These are some examples of the settings, situations, and formats you may find in TOEIC test questions: Frequently Asked Questions (continued) 4 www.ets.org/toeic During the Test � Work quickly and carefully. � Do not spend too much time on any one question. � Mark your answers on your answer sheet and not in the test book. � Mark only one answer for each question. If you mark more than one answer, that question will be counted wrong—even if one of the answers you marked is correct. � You will receive credit only for answers marked in the circles on the answer sheet. Your score will be based on the number of questions you answer correctly. There is no penalty for guessing. � Try to answer every question to the best of your ability. � Pay close attention to the time during the Reading section of the test. In the Reading section (75 minutes) you have to pace yourself, so work quickly and if you do not know the answer to a question, come back to it later. � You may not use note paper. How To Get Ready To Take the TOEIC Test The TOEIC test is not based on the content of any particular English course but rather on your English-language proficiency—your overall ability to use English. Improvement in proficiency may take some time and is generally achieved through a combination of practice and study. The TOEIC test does not test business knowledge, and you are not required to know specialized business and technical vocabulary beyond what is used in everyday work activities. Before taking the TOEIC test, there are several things you can do to prepare for the test and improve your English proficiency: � Become familiar with the test format and know how to mark your answers on the answer sheet. You can then focus your attention on the test questions themselves. Carefully review the test directions and the sample questions on pages 8–13 and the sample answer sheet and sample Background Questionnaire on pages 15–18. � Immerse yourself in the language as frequently as possible and in as many ways as possible if it has been some time since you have had contact with English. Reading, watching TV and videos, listening to recordings, taking an English course, and speaking with friends and colleagues are some of the ways to practice English. � Web Resource Guide The official TOEIC website has many resources you may find helpful to familiarize yourself with the test: • test preparation material • scoring information • frequently asked questions (FAQs) Preparing to Take the TOEIC Test Preparing to take the TOEIC Test The TOEIC Certificate of Achievement is an acknowledgement of your English proficiency. The TOEIC Certificate of Achievement is not available through some services. Contact your local ETS Preferred Vendor for availability. The Certificate of Achievement features: � Your name � Your Listening score, Reading score, and Total test score � Your test date and location � The administering organization � A watermark on back � A format that is suitable for framing Certificate of Achievement TOEIC Examinee Handbook—Listening & Reading 5 Preparing to take the TOEIC Test (continued) Acceptable Secondary Identification Documents If your primary identification is missing either a photograph or signature, you must present one of the following secondary IDs that can be used to meet the photograph or signature requirement; you must present one of the following secondary IDs in addition to your primary ID. Secondary IDs that can be used to meet the photograph or signature requirements are: � A government-issued identification document that has not expired including, but not limited to, a passport, driver’s license, state identification, national identification, or military identification. (There are some exceptions: see “Unacceptable Identification Documents” below.) � Student ID Unacceptable Identification Documents � Any expired ID � Draft classification card � Credit card of any kind � Social Security card � Learner’s permit or any temporary identification document � International driver’s license � International student ID � Notary-prepared letter or document � Employee identification card If you cannot meet the specified ID requirements or if you have questions about ID, please contact your local ETS Preferred Vendor before registering for the test. Part 2: If Testing WITHIN Your Country of Citizenship Only one form of primary ID is needed if your primary ID document contains a photograph and signature. Please see the list of acceptable primary ID documents on this page. However, if the test administrator has any concerns about the primary ID document, you will be required to present a secondary ID from the list above. If your primary ID does not contain your signature, you must either sign the document or present an additional ID from the list of secondary identification documents. The secondary ID cannot be expired and must contain a recent, recognizable photograph and your signature. Identification Requirements All test takers must read Part 1. Depending on whether you will be taking the test within or outside your country of citizenship, you must also read either Part 2 or Part 3, as appropriate. Part 1: Information for All Test Takers � You must have acceptable and valid ID with a signature and photograph to be admitted to a test center. Identification requirements are strictly enforced. It is your responsibility to read and understand the instructions and requirements. � If you arrive at the test center without the required identification, the test administrator will not admit you, you cannot take the test, and you forfeit your test fee. When registering for the test, you must use exactly the same name that appears on the primary identification document you will present at the test center. Make sure to provide your entire first (given name) and entire surname (family name). Do not register under a nickname. If the name shown on your primary identification does not match the name used at registration, you will not be permitted to take the test. � Only misspellings of your name can be corrected at check-in—name changes will not be made. If your name has changed for any reason, including marriage, you must still present primary identification in the name under which you registered, or you will not be permitted to take the test. � If the test center administrator questions the ID you present, you will be required to present additional proof of identity. � If positive confirmation cannot be made, you may be refused admission to the test center and forfeit your test fee. Admittance to the test center does not imply that your form of identification is valid or that your scores will be reported. Test center personnel will check your identification before assigning you a seat at the test center. The administrator will check your signature to verify that you are the person in your photo identification. Acceptable Primary Identification Documents � Passport with photograph and signature � Driver’s license with photograph and signature � State identification with photograph and signature � National identification with photograph and signature � Military identification with photograph and signature