新职业英语1酒店英语--Unit 2 (课堂PPT)

新职业英语中国劳动关系学院高等职业技术学院ListeningSpeaking4Warming-up1Reading23Writing5Project6VocabularyandStructure7ListeningScript8greetingtheguest—Bcheckingthereservationrecord—Daskingfortheguest’spassport—Aaskingtheguesttofillintheregistrationform—CSuggestedAnswersTask1Matchthestepsofcheckinginwiththeircorrespondingpictures.A—FrontDeskB—roomcardC—breakfastcouponD—receiptE—IDcardF—receptionistSuggestedAnswersTask2Writeeachofthewordsorexpressionsunderitscorrespondingpicture.SuggestedAnswersTask3Thefollowingstatementsdescribethejobprocedureofareceptionist.Discusswithyourpartnerandputtheminthecorrectorder.Correctorder:AECDBFFrontOfficeOrganization:FrontOfficeLobbySwitch-boardExecutiveFloorBusinessCenterReceptionDeskCashier’sConciergeInformationDeskBellmanMoreaboutFrontOffice(1):LobbyMoreaboutFrontOffice(2):ReceptionDeskReceptionistTask1Trytoanswerthefollowingquestionsbeforeyoureadthepassage.Whatdutiesdoesareceptionistperform?2.Doyouknowhowthereceptionistchecksinwalk-inguests?ReadingReadingThereceptionistshouldcheckinguestswithorwithoutreservations,answeranyquestionsfromtheguests,helpguestswithanyproblems,answertelephones,takemessages,andhandlecomplaints.SuggestedAnswers1.Whatdutiesdoesareceptionistperform?ReadingForthewalk-inguest,thereceptionistfirstaskstheguestthesamequestionsaskedinthereservationprocess.Thereceptionistshouldalsochecktheguest’srequirementagainsttheroomavailabilityinthereservationsystem.Aftertheguestdecidestotakearoominthehotel,thereceptionistthengivesouttheregistrationformtotheguesttofillout.Whentheguestcompletestheform,thereceptionistmusthaveacheckandmakesuretheinformationitemsareenteredcorrectly.Afterregistration,thereceptionisttellstheguesthisroomnumberandtheflooritison.Thenhegivestheguesthisroomcardandkeycard.Finally,thereceptionistshouldwishtheguestanenjoyablestayatthehotel.SuggestedAnswers2.Doyouknowhowthereceptionistchecksinwalk-inguests?TheReceptionist’sWork1WhenaguestarrivesattheFrontDesk,thereceptionistgreetshim/herandasksifhe/shehasmadeareservationornot.FortheReadingguestwithareservation,thereceptionistshouldconfirmwithhim/herthereservationdetails,suchasroomtype,roomrate,lengthofstay,etc.,andthengiveoutaregistrationformtotheguesttofillout.TheReceptionist’sWork2Forthewalk-inguest,thecheck-inproceduresmaytakealittlelongertime.Thesamequestionsaskedbyareservationistinthereservationprocessmustbeaskedbythereceptionist,forexample,howmanynights,howmanypeopleintheparty,whatkindofroom,etc.Thereceptionistshouldalsochecktheguest’srequirementagainsttheroomavailabilityinthehotel’sreservationsystem.Aftertheguestdecidestotakearoominthehotel,thereceptionistthengivesouttheregistrationformandcontinuesthecheck-inprocedures.ReadingTheReceptionist’sWork3Whentheguestcompletestheform,thereceptionistmusthaveacheckandmakesurethatsuchinformationitemsastheguest’sfullname,address,nationality,purposeofhis/hervisitandsignatureareenteredcorrectly.Ifthevisitorisaforeigner,informationabouthispassportnumber,placeofissueanddateofissuealsoneedstoberecorded.ReadingTheReceptionist’sWork4Afterregistration,thereceptionisttellstheguesthis/herroomnumberandtheflooritison,thengivestheguesthis/herroomcardandkeycardwhichwerepreparedwhiletheguestwascompletingtheregistrationform.Theroomcardhastheeffectofbeingtheidentitycardfortheguestduringhis/herstay.Finally,thereceptionistshouldwishtheguestanenjoyablestayatthehotel.ReadingTheReceptionist’sWork5Withtheformalitiesconcludedthereceptionistwillinformthebellmantocarrythebaggageandshowtheguesttohis/herroom.Andthereceptionistwillcheckallthepaperworkundertakenontheguest’sarrivalonceagainandmakesurethatthecomputerdetailsareallcorrect.ReadingTheReceptionist’sWork6Besidescheckinginguests,thereceptionistisalsoresponsibleforansweringanyquestionsfromtheguests,helpingthemwithanyproblemsthattheymayhave,answeringtelephones,takingmessagesfortheguests,andhandlingcomplaintsfromunsatisfiedguests.Readingconfirme.g.IamwritingtoconfirmabookingforasingleroomforthenightofJune6th.我写信是想确认一下我预订的6月6日晚的一个单人间。MrBaker'sassistanttelephonedtoconfirmhisappointmentwiththechairman.贝克先生的助手打电话来确认他与主席的约会。v.确认Readingdetaile.g.Sherefusedtogiveanydetailsaboutwhathadhappened.她拒绝提供关于所发生事情的任何细节信息。weshallconsidereverydetailoftheBill.我们会考虑这个议案的每一细节。n.细节Readingregistratione.g.StudentregistrationstartsthefirstweekinSeptember.9月的第一周开始进行学生注册。n.登记ReadingThenumberofnewprivatecarregistrationshasincreased.私人新车注册数量已经增多。giveoute.g.Pleasehelpmegiveoutthesetestpapers.请帮我发一下这些试卷。分发，散发ReadingOverathousandcopiesofthepamphlethavenowbeengivenout.现在已分发了一千多本小册子。check-ine.g.Thehotelishiringadditionalstafftomakecheck-ineasier.这家酒店额外雇佣了一些员工，使入住变得更加简便。n.报到，登记ReadingCouldyoutellmewherethecheck-indeskis?请问登记处在哪里？proceduree.g.What’stheprocedureforapplyingforavisa?申请签证的程序是什么？Thereisasetprocedureformakingformalcomplaints.要正式提出投诉是有固定程序的。n.程序，手续Readingformalitye.g.It’saformalitywhichwehavetogothrough.这是我们必须履行的手续。Themanager’ssignaturewasjustaformality.经理的签字只是一道必须履行的手续。n.正式手续，必须履行的手续Readinginforme.g.Pleaseinformusofanychangeofaddressassoonaspossible.如果地址有变，请尽快通知我们。Canyouinformmewhentobeginourfinalexamination?你能告诉我们什么时候期终考试吗?UsefulExpressions:informsomebodyof…通知某人······beinformedof…听说，接到······通知v.通知Readingundertakee.g.Dr.JohnsonundertookthetaskofwritinganEnglish-Chinesedictionary.约翰逊博士承担起编写英汉字典的任务。I'llleaveyoutoundertakeanimportantmission.我要让你承担一项重要使命。n.着手做，承揽，承担（责任）Readingcheckine.g.Youneedtocheckintwohoursbeforetheflight.你需要在航班起飞前两个小时办理登记手续。Howmanydelegateshavecheckedinattheconvention?大会已有多少代 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 报到?登记签到Readingberesponsiblefor对……负责e.g.Theairlineislegallyresponsibleforthesafetyofitspassengers.航空公司对乘客的安全负有法律责任。Theweatherisresponsibleforthedelay.由于天气关系才耽搁了。Readinghandlee.g.Theheadmasterhandledthesituationverywell.校长很好地处理了情况。Idon'tthinkIcouldhandleitiftheyturnedmedown.我想如果他们拒绝我，我会受不了的。v.处理，处置Readingcomplainte.g.Thesalesassistantsaretrainedtodealwithcustomercomplaintsinafriendlymanner.售货员训练有素，以友善的方式处理顾客投诉。Ihavenocomplaintsaboutthehotel.我对这家旅馆没什么不满意的。n.投诉，诉苦Reading登记入住1　当客人抵达前台时，接待员向客人问好致意，并询问客人有无预订。如果客人有预订，接待员需要与客人确认他的预订信息，例如，房间类型、房价、住店日期等等，然后再给客人一份入住登记表请客人填写。Reading登记入住2　　对于无预订的散客，办理登记入住手续的时间会稍微长一些。那些在预订过程中由预订员询问客人的问题，在这里接待员也需要一一询问客人，例如，要住几个晚上，一共多少位客人，需要什么类型的房间等。接待员还要检查饭店预订系统中有无客人需要的房间。等客人决定入住酒店后，接待员拿出入住登记表给客人，然后继续为客人办理登记入住手续。Reading登记入住3　　当客人填写完登记表，接待员必须检查一遍客人填写的表格，确保以下信息填写准确：客人全名、地址、国籍、来访目的和签名。如果住店客人是外国客人，登记表中还需要填写护照号码、护照签发地和日期。Reading登记入住4　　登记完之后，接待员告诉客人他的房间号以及房间所在的楼层。然后接待员把在客人填表时准备好的房卡和钥匙卡交给客人。房卡起到作为客人住店期间身份证的作用。最后，接待员应该祝愿客人住店期间愉快。Reading登记入住5　所有手续办完之后，接待员会通知行李员过来帮助客人搬运行李并护送客人到房间。接待员需要再次核对客人来店后建立起来的所有文档，确保电脑里记录的信息准确无误。Reading登记入住6　除了为客人办理入住登记手续，接待员还需要承担一些其他工作，例如回答客人提出的问题、帮助客人解决他们遇到的困难、接听客人打来的电话、为客人记录留言、处理不满意的客人的投诉等。ReadingTask2Readthepassageandtickoffthedutiesofthereceptionistmentionedinthepassage.ReadingSuggestedAnswers□registeringguests□answeringtelephones□checkinginguests□takingmessages□informingthebellmentocarryguests’baggage□receivinganddistributingguests’mails,telexesandpackages□showinggueststotheirrooms□handlingcomplaints□answeringguests’questions□introducinghotel’sserviceandfacilities□helpingguestswiththeirproblems□doingandcheckingpaperworkReadingSuggestedAnswersTask2Readthepassageandtickoffthewaysofreservationmentionedinthepassage.□√registeringguests□√answeringtelephones□√checkinginguests□√takingmessages□√informingthebellmentocarryguests’baggage□receivinganddistributingguests’mails,telexesandpackages□showinggueststotheirrooms□√handlingcomplaints□√answeringguests’questions□introducinghotel’sserviceandfacilities□√helpingguestswiththeirproblems□√doingandcheckingpaperworkTask3Completethefollowinginformationlistofaforeignguest.ReadingSuggestedAnswersGuestInformationList√fullname√address√_________________(1)√purposeofvisit√_________________(2)√_________________(3)√placeofissue√_________________(4)ReadingSuggestedAnswers√nationality(1)√signature(2)√passportnumber(3)√dateofissue(4)Task3Completethefollowinginformationlistofaforeignguest.□1.Ittakesalongertimeforthereceptionisttocheckinwalk-ingueststhantheguestswithreservations.□2.Thewalk-inguestsshouldfirstfilloutaregistrationformwhencheckingin.□3.Thekeycardservesastheidentitycardfortheguestduringhisstay.□4.Thereceptionistshouldchecktheinformationonguests’registrationformsandinthecomputeraswell.Task4Decideifthefollowingstatementsaretrue(T)orfalse(F).ReadingSuggestedAnswersReadingSuggestedAnswers1.T2.F3.F4.TTask4Decideifthefollowingstatementsaretrue(T)orfalse(F).pic1pic2pic3pic4pic5Dialog1Dialog2Dialog3Dialog4Dialog5Task1Listentofiveshortdialogsanddecidewhateachdialogisaboutandmark(√)whereappropriate.ListeningSuggestedAnswersSuggestedAnswersTask1Listentofiveshortdialogsanddecidewhateachdialogisaboutandmark(√)whereappropriate.pic1pic2pic3pic4pic5Dialog1√Dialog2√Dialog3√Dialog4√Dialog5√ListeningTask2Mr.Moorewalksintoahotel.Hewantstocheckin,buthedidn’tmakeareservation.Listentotheconversationandfillintheblanksintheinformationcard.ListeningSuggestedAnswersGuest’sname:BrantMooreRoomtype:______________Roomrate:______________Roominformation:a(n)_______________bed,aseparateseatingarea,abalcony,andthehigh-speedInternetaccessLengthofstay:_____________night(s)InformationCardSuggestedAnswersListeningGuest’sname:BrantMooreRoomtype:juniorsuiteRoomrate:900yuanRoominformation:a(n)king-sizebed,aseparateseatingarea,abalcony,andthehigh-speedInternetaccessLengthofstay:onenight(s)InformationCardTask2Mr.Moorewalksintoahotel.Hewantstocheckin,buthedidn’tmakeareservation.Listentotheconversationandfillintheblanksintheinformationcard.Guest(G):I’dliketocheckin,please.Receptionist(R):Haveyou(1)_____________,sir?G:No.R:Whatkindofroomwouldyoulike,sir?G:Anexecutivesuite,please.R:Onemoment,please.…I’msorry.Ourexecutivesuitesare(2)_____________tonight.G:Whatapity!R:Butwestillhaveafewjuniorsuitesand(3)_____________available.deluxesuitesregistrationformfullybookedmadeareservationhigh-speedInternetaccessTask3ListentotheconversationinTask2againandfillintheblankswiththewordsorexpressionsprovidedinthebox.ListeningG:Howmuchisajuniorsuite?R:Ninehundredyuanpernight.Ithasaking-sizebed,aseparateseatingarea,abalconyandthe(4)_____________.G:Fine.I’lltakethat.R:MayIhaveyourname,please?G:BrantMoore.R:MayIknowforhowmanynightsareyougoingtostayinourhotel?G:Justonenight.R:Thankyou,Mr.Moore.Couldyoupleasefilloutthis(5)____________?G:OK.Listeningdeluxesuitesregistrationformfullybookedmadeareservationhigh-speedInternetaccessSuggestedAnswersSuggestedAnswers(1)madeareservation(2)fullybooked(3)deluxesuites(4)high-speedInternetaccess(5)registrationformTask3ListentotheconversationinTask2againandfillintheblankswiththewordsorexpressionsprovidedinthebox.ListeningTask4AguestcomestotheFrontDesk.Hewantstoextendhisstay.Listentotheconversationandfillintheformwiththeinformationyouhear.ListeningSuggestedAnswersSuggestedAnswersGuestname:KevinJonesRoomnumber:810Planneddeparturetime:thismorningExtendedstay:forthreemoredaysListeningTask4AguestcomestotheFrontDesk.Hewantstoextendhisstay.Listentotheconversationandfillintheformwiththeinformationyouhear.□1.Theguestplannedtostayinthehotelforthreenights.□2.Theguestcanstillstayathisroomtomorrow.□3.Theguestneedstocheckbackwiththereceptionisttomorrow.□4.Theroomsontheeighthfloorarebookedupbyaconferencefortomorrownight.Task5ListentotheconversationinTask4againanddecideifthefollowingstatementsaretrue(T)orfalse(F).ListeningSuggestedAnswersSuggestedAnswers1.F2.F3.T4.TListeningTask5ListentotheconversationinTask4againanddecideifthefollowingstatementsaretrue(T)orfalse(F).SpeakingTask1Readandpracticetheconversationinpairs.Receptionist(R):Goodafternoon,sir.HowmayIhelpyou?Guest(G):I’mAndrewScott.Ihavemadeareservationwithyou.Here’stheconfirmationnotice.R:Thankyou,Mr.Scott.I’llcheckthereservationrecord.Waitamoment,please…Sorrytohavekeptyouwaiting.Accordingtoourrecord,yourreservationisforadoubleroomfromMarch20thto24th.Theratewillbe90dollarspernight.Isthatright?G:Yes.R:Couldyoufillouttheregistrationform,please?G:OK.R:Thanks.CouldIseeyourpassport,please?G:Yes,hereyouare.SpeakingTask1Readandpracticetheconversationinpairs.R:Thankyou,Mr.Scott.Hereisyourpassport.Howwouldyouliketosettleyourbill?G:Bycreditcard.R:MayItakeaprintofyourcard,please?G:Sure.R:Thankyou,Mr.Scott.Yourroomis1012onthetenthfloor.Hereisyourreceipt,andthisisyourkeycard.Pleasekeepthem.Thebellmanwillshowyouuptoyourroom.AnythingelseIcandoforyou?G:Nomore.Thankyou.R:You’rewelcome.Wehopeyou’llenjoyyourstaywithus.SpeakingTask2PeterAndersonreservedadeluxesingleroomyesterday.NowhecomestotheFrontDesktocheckin.MakeupaconversationsimilartotheoneinTask1withtheexpressionsgiveninthebox,andthenactitoutinpairs.Haveyoumadeareservation,sir?Soyou’vereserved…forthenightsfrom…to...Theroomrateis500yuanpernight.Isthatcorrect?Howwouldyouliketopay?Incash,bycreditcardorwithtraveler’scheck?Yourroomis…onthe…floor.Thebellmanwillcarryyourbaggageandshowyouuptoyourroom.Yes,Ihavereservedadeluxesingleroomyesterday.PeterAnderson.Yes,hereyouare.Bycreditcard,please.Nomore.Thankyou.SuggestedSampleSuggestedSample(1)Receptionist(R):Goodevening,sir.HowmayIhelpyou?Guest(G):I’dliketocheckin.R:Haveyoumadeareservation,sir?G:Yes,Ihavereservedadeluxesingleroomyesterday.R:MayIhaveyourname,sir?G:PeterAnderson.R:Thankyou,Mr.Anderson.Waitamoment,please.Letmecheckthereservationrecord…Thankyouforyourwaiting.Soyou’vereservedadeluxesingleroomforthenightsfromFebruary14thto16th.Theroomrateis500yuanpernight.Isthatcorrect?G:Yes.R:Couldyoufillouttheregistrationform,please?G:OK.SpeakingSuggestedSample(2)R:Thanks.CouldIseeyourpassport,please?G:Yes,hereyouare.R:Thankyou,Mr.Anderson.Hereisyourpassport.Howwouldyouliketopay?Incash,bycreditcardorwithtraveler’scheck?G:Bycreditcard,please.R:MayItakeaprintofyourcard,please?G:OK.Hereyouare.R:Thankyou,Mr.Anderson.Yourroomis602onthesixthfloor.Hereisyourreceipt,andtheseareyourkeycardandroomcard.Pleasekeepthem.Thebellmanwillcarryyourbaggageandshowyouuptoyourroom.AnythingelseIcandoforyou?G:Nomore.Thankyou.R:You’rewelcome.Wehopeyou’llenjoyyourstaywithus.SpeakingSpeakingTask3Mr.FreemanisleadinganAmericantourgroup.Hewantstocheckinhisgroup.Thesentencesinthefollowingboxarewhatthereceptionistsays.ThinkaboutwhatMr.Freemansaysintheconversation,andthenactouttheconversationbetweenMr.Freemanandthereceptionist.❖Onemoment,Mr.Freeman.Iwillcheckthelist…Yes,wehaveyourreservation.Youragencyhasbooked12TWBsforfivedays.Isthereanychange?❖CouldIseeandcopyyourgroupvisa?❖Thankyou…Sorrytohavekeptyouwaiting.Hereyouare.Nowwouldyoupleasefillintheregistrationformwithyourpersonalinformation?❖Thankyouverymuch.We’llgiveyou12TWBsfromRoom1501to1512.Herearethekeysandroomcards.Pleasehaveacheck.SuggestedAnswersSuggestedSample(1)Receptionist(R):Goodmorning.WhatcanIdoforyou?Guest(G):I’mCharlesFreeman,tourguideofChinaInternationalTravelAgency.Wehavemadeareservationwithyourhotel.R:Onemoment,Mr.Freeman.Iwillcheckthelist…Yes,wehaveyourreservation.Youragencyhasbooked12TWBsforfivedays.Isthereanychange?G:No.R:CouldIseeandcopyyourgroupvisa?G:Hereyouare.SpeakingSuggestedSample(2)R:Thankyou…Sorrytohavekeptyouwaiting.Hereyouare.Nowwouldyoupleasefillintheregistrationformwithyourpersonalinformation?G:OK…Hereyouare.R:Thankyouverymuch.We’llgiveyou12TWBsfromRoom1501to1512.Herearethekeysandroomcards.Pleasehaveacheck.G:Thanks.I’llassigntheroomsamongmymembers.SpeakingSpeakingTask4Role-playthefollowinggroupcheck-insituationaccordingtothestepsprovidedintheboxes.Receptionist:Greetandwelcometheguest.Confirmreservationdetailswiththeguest.Asktheguesttoshowthegroupvisa.Asktheguesttofillintheregistrationform.Telltheguesttheroomallotmentandroomnumbers.Givetheguestroomcardsandkeys.Telltheguestthatthebellmenwillhelpthemwiththeirbaggage.Wishtheguestanicestay.MissBrown:Greet.Tellthereceptionistthereservationinformation.Givethereceptionistthegroupvisa.Fillouttheregistrationform.Tellthereceptionistthatyouhopethetourgroupcanbearrangedonthesamefloor.Gettheroomcardsandkeys.Expressthanks.SuggestedSampleSuggestedSample(1)Receptionist(R):Goodafternoon,madam.HowmayIhelpyou?Guest(G):I’mJulieBrown.I’vemadeareservationwithyouforagroupof20guests.Here’stheconfirmationnotice.R:Thankyou,MissBrown.Letmecheck…Sorrytohavekeptyouwaiting.Soyou’vereserved10TWBsfortwonightsandtheroomrateis680yuan.Isthatcorrect?G:Exactly.R:MayIhaveyourgroupvisa?G:Yes,hereyouare.R:Thankyou,MissBrown.Couldyoupleasefillouttheregistrationformwithyourpersonalinformation?SpeakingSuggestedSample(2)G:OK.I’lltakecareofit.Bytheway,sinceweareinagroup,I’dlikeourroomsonthesamefloor.Couldyouarrangethatforme?R:Certainly.I’veputyourgrouponthe7thfloorfromRoom701toRoom710.Hereareyourgroup’sroomcardsandkeys.IsthereanythingelseIcandoforyou?G:Nomore,thanks.R:You’rewelcome.Pleasetaketheelevatorthereuptotheseventhfloor.Thefloorattendantswillmeetyouthereandshowyoutoyourrooms.Youmayleaveyourbaggagehereandourbellmenwilldeliverittoyourrooms.Ifyouhaveanyproblemsorrequests,pleasedon’thesitatetoaskus.Iwishyou’llhaveagoodstayinourhotel.SpeakingWritingTask1Thefollowingisaconversationbetweenaguestandthereceptionistaboutfillingintheregistrationform.Readthisconversation.Guest(G):Excuseme,couldyoufillintheregistrationformforme?Ican’tseethewordsclearlybecauseIhaveratherpooreyesight.Receptionist(R):Yes,sure.MayIhaveyourname,please?G:AnthonySmith.That’sA-N-T-H-O-N-YforAnthony.R:Thankyou,Mr.Smith.Nowletmefillintheformitembyitemforyou.TodayisApril11th.Onwhichdateareyouleaving?G:The14th.R:What’syournationality?G:American.R:Canyoutellmeyourbirthdate?G:October16th,1958.WritingR:Andyouraddress?Eitheryourcurrentresidenceorcompanyaddressisokay.G:41SheratonStreet,London.S-H-E-R-A-T-O-NforSheraton.R:MayIknowyouroccupationandyourcompany’sname?G:I’majournalistfromthenewspaperofLondonDaily.R:Canyougivemeyourpassportnumber,dateandplaceofissue?G:It’s0981472,November2007,andLondon.R:MayIknowyournextdestination?G:Eh,ImaygotoShanghai.Task1Thefollowingisaconversationbetweenaguestandthereceptionistaboutfillingintheregistrationform.Readthisconversation.WritingR:Thankyou.Howareyougoingtopay?Incash,bycreditcard,transferorothers?G:Bycreditcard.R:Verygood,Mr.Smith.YouneedonesingleroomandIhaveputyouinroom916andtherateis360yuan.Nowpleasesignyournamehere.G:OK.Task1Thefollowingisaconversationbetweenaguestandthereceptionistaboutfillingintheregistrationform.Readthisconversation.WritingTask2Thefollowingisahotelregistrationform.PleasefillintheformwiththeinformationgivenintheconversationinTask1.REGISTRATIONFORMROOMNUMBERRATEARRIVALDATEDEPARTUREDATEIfthereisanychangeintheinformationpresentedabove,pleasenotifyFrontDeskclerk.CHECK-OUTTIME:12NOONWritingTask2Thefollowingisahotelregistrationform.PleasefillintheformwiththeinformationgivenintheconversationinTask1.REGISTRATIONFORMACCOUNTNUMBERNATIONALITYDATEOFBIRTHSEXARRIVALTIMEDEPARTURETIMEROOMTYPENO.OFROOMSRATENO.OFGUESTSROOMNO.SURNAME____________FIRSTNAME__________________WritingTask2Thefollowingisahotelregistrationform.PleasefillintheformwiththeinformationgivenintheconversationinTask1.REGISTRATIONFORMCURRENTRESIDENCE/COMPANYADDRESS_______________________PASSPORTNO._____________DATE/PLACEOFISSUE________________________COMPANY/CONVENTION___________OCCUPATION_____________NEXTDESTINATION_______________NAMEOFHOTEL__________METHODOFPAYMENT□CASH□CREDITCARD□TRANSFER□OTHERSValuables:Pleasecontactthecashier’sdeskforsafedepositservices.Ourhotelisnotliableforanylossordamage.RECEPTIONIST____________GUESTSIGNATURE___________SuggestedAnswersWritingSuggestedAnswers(1)REGISTRATIONFORMROOMNUMBER916RATE¥360ARRIVALDATEApril11thDEPARTUREDATEApril14thIfthereisanychangeintheinformationpresentedabove,pleasenotifyFrontDeskclerk.CHECK-OUTTIME:12NOONWritingSuggestedAnswers(2)REGISTRATIONFORMACCOUNTNUMBERNATIONALITYDATEOFBIRTHSEXARRIVALTIMEDEPARTURETIMEAmericanOctober16th,1958MaleROOMTYPENO.OFROOMSRATENO.OFGUESTSROOMNO.Single1¥3601916SURNAMESmithFIRSTNAMEAnthonyWritingSuggestedAnswers(3)REGISTRATIONFORMCURRENTRESIDENCE/COMPANYADDRESS41SheratonStreet,LondonPASSPORTNO.0981472DATE/PLACEOFISSUENovember2007/LondonCOMPANY/CONVENTIONLondonDailyOCCUPATIONJournalistNEXTDESTINATIONShanghaiNAMEOFHOTEL__________METHODOFPAYMENT□CASH□√CREDITCARD□TRANSFER□OTHERSValuables:Pleasecontactthecashier’sdeskforsafedepositservices.Ourhotelisnotliableforanylossordamage.RECEPTIONIST____________GUESTSIGNATURE___________ProjectProjectGuid