别总怪别人爽约-电话面试邀约技巧

别总怪别人爽约-电话面试邀约技巧 HR如何减少应邀面试者的爽约 您是否在面试过程中经常遇到求职者“爽约”事件, 据我们了解求职者面试时迟到、爽约的情况多有发生，具统计最惨的一次是11:2(约见11人只有2人面试)。与朋友聊天时甚至听到过25:2的郁闷经历，看来这不是一家公司遇到的偶尔出现的问 题 快递公司问题件快递公司问题件货款处理关于圆的周长面积重点题型关于解方程组的题及答案关于南海问题 。 作为企业HR除了感慨“诚信危机”之外，大多情况下 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 现得很无奈，真的没有办法吗,其实我们先来分析爽约的几种可能性，方法自然显现: 原因1:求职者确实临时有事，但不知如何告知HR. 反思:作为HR你是否留下随时可以找得到你的电话, 方法:联系方式建议最好留下直拨电话，而不是分机。这两者的差别很大的呀～如果不介意也可向求职者提供你的手机号码。总之，有必要保证沟通的及时性 原因2:求职者同时接到几家公司的面试通知，比较之后做出取舍，你所在的公司是被淘汰的那一个 反思:被淘汰，有可能是因为求职者尚不了解公司的优势和他的发展通道吗,(不同公司给付的薪资差异大不是此项讨论之列); 方法:HR可以在约见之前进行简单电话面试，向求职者介绍公司优势和发展前景。电话面试会让求职者感觉公司的流程比较正规、做事较严谨，花费几分钟换来求职者好感还是值得的。电话中的你也可以为公司做广告，广告是否成功一定程度上会影响到招聘的效率。需要提醒的是，此环节不宜过长，五分八分钟就足够。(公司本身弱势明显，要在筛选候选人简历上下功夫，而不是与大公司一起拼实力) 原因3:求职者仍在职、求职意向并不强，抱着“有时间就去、去不了也无所谓”的想法。 反思:他或她，真是你目前需要的人吗, 方法:HR可在电话里简单了解求职者求职的意向，包括职位和期望薪资，从求职者的需求角度入手做功课。切记，经过电话面试已经确定对方没有意向或意向不明显，HR就不必再约面试，招聘如同相亲，你情我愿是基础。不如把精力放在真诚应聘的候选人那里。 原因4:求职者要求先查看企业网站，是否应聘再做回复 反思:这说明求职者对于工作、工作环境比较在意，是好事。 方法:HR尽可能与求职者一起约定查看网站后回复的时间，避免无期限拖延，HR在约定时间后未得到反馈的要主动去电询问结果。 原因5:求职者并无大事，只是因出发太晚、犯懒等小事未去应聘 反思:怎么避免这种情况发生,这种人我们还考虑录用吗, manufacturers of technical documents on the quality requirements applicable to this project. Construction quality inspection and evaluation standards issued by the national power company of the electric power construction standard for quality inspection and assessment of the 11 articles assessment inspection standards as well as other relevant regulations issued by the Ministry of electric power, the State power company executive. Does not verify in the specification within the evaluation criteria, implementation design, manufacturer or ... Or issue a new national standards and regulations, bidders shall comply with new norms and standards. If there are conflicts or is inconsistent, whichever is the higher standards. 3.3 3.3.1 project of responsibility, authority and communication organization and project managers, at all levels of responsibility and authority see section II of chapter III of the present tender site management organization and part of workforce planning. 3.3.2 according ISO 9001, GB/T 50430 and company quality distribution of the quality manual, combining the departments of projects, project quality function distribution allocation table on the following page of the project's quality functions shown below. 3.3.3 project with each Department interface, interface between the internal departments of the project by project managers at all levels and the quality regulations of the responsibilities and authorities of the Department. Customer requirements and hope: project management; Quality planning, management program: the project's quality control Department; Site design: Project Engineering Department; Contract: the contract budget 方法:热心的HR提醒其路途大概所用时长，另外不会将面试时间定得太早。 面试都迟到的求职者，如果没有特殊的说明，就可以判断并不是我们想录用的对象。不在讨论之列。 原因6:求职者事后发现面试地点太远，主动放弃 反思:为什么求职者接到通知后才发现这个问题呢, 方法:发布招聘信息时，HR理应注明公司位置，若求职者简历中未注明家庭住址的，在电话面试时要询问到，对于车程一个半小时以上的求职者HR要主动询问“前来面试是否方便,是否仍考虑应聘”，尊重求职者的选择。 除此之外，HR还可以在下面的几个细节处做好“约而不见”的防范工作: 一、听:电话约见时用耳朵判断对方的反应 打通电话后HR做完自我介绍，不要急于告知面试的时间和地点，而要讲“我们收到您发来的简历，应聘XX岗位”，HR说到这里，一定要有停顿，并仔细聆听求职者的反应。(下载的简历不在此讨论) 反应一:“对不起我投了太多公司，你是哪一家麻烦您再讲一遍” 做法一:重复公司和岗位名称后，停顿，判断对方面试意向。参考反应二和三。 反应二:“好象~我没有给你们发简历吧,“ 做法二:这类人一般是海量投寄简历，并不认真阅读任职资格，一般情况下，应聘者的盲目性偏大，但仍不排除个别能力与岗位匹配的人选存在。首先，向对方说明他发送简历的具体日期和时间(可从简历接收邮件上轻松找到)，如对方明确表示是误投简历就到此为止不再约见;其次，向对方简要说明岗位的要求，了解对方有应聘的意向时再约见。 反应三:“哦，对，我是发过简历，您好” 做法三:很少一部分求职者会有针对性的、慎重地选择新公司新岗位，HR在电话中对求职提出的问题解释后就可约见了。 二、问:主动猎取信息，体现对求职者的尊重 问题一:如果简历上未注明住址，HR要问清(大概位置即可，不需具体到门牌号，避免求职者反感)，如果离公司较远要问求职者“是否考虑前来应聘” 问题二:如果简历上未注明期望薪资，HR要问清。金额相差较多时要问求职者“是否可以接受”。这里强调一下，提及工资最好以“税前”为 标准 excel标准偏差excel标准偏差函数exl标准差函数国标检验抽样标准表免费下载红头文件格式标准下载 ，因为大家对“税后”有不同的理解容易有歧义。 问题三:面试的时间，最少提前一天通知。具体的时间可由HR确定也可由求职者选择，问“您是否方便,”或“您何时方便,”。除非面试考官中有其他部门同事或者有职位较高的领导。 三、对于求职者提出的问题，只要不涉及公司和岗位机密尽量向其做出解释，体现HR耐心、周到、NICE的那一面。 manufacturers of technical documents on the quality requirements applicable to this project. Construction quality inspection and evaluation standards issued by the national power company of the electric power construction standard for quality inspection and assessment of the 11 articles assessment inspection standards as well as other relevant regulations issued by the Ministry of electric power, the State power company executive. Does not verify in the specification within the evaluation criteria, implementation design, manufacturer or ... Or issue a new national standards and regulations, bidders shall comply with new norms and standards. If there are conflicts or is inconsistent, whichever is the higher standards. 3.3 3.3.1 project of responsibility, authority and communication organization and project managers, at all levels of responsibility and authority see section II of chapter III of the present tender site management organization and part of workforce planning. 3.3.2 according ISO 9001, GB/T 50430 and company quality distribution of the quality manual, combining the departments of projects, project quality function distribution allocation table on the following page of the project's quality functions shown below. 3.3.3 project with each Department interface, interface between the internal departments of the project by project managers at all levels and the quality regulations of the responsibilities and authorities of the Department. Customer requirements and hope: project management; Quality planning, management program: the project's quality control Department; Site design: Project Engineering Department; Contract: the contract budget 四、确认:在前面三步结束后，请求职者来确认(而不是HR)。 通常情况下，HR介绍面试地点、乘车路线后会重复一遍，确保求职者准确记录。我在这里提醒一下，这个环节完全可以反过来做，HR说“请您重复一下位置我来帮你核对”，我们可以根据记录情况马上做出判断:住址没有记好、或者根本无心记录的求职者，可以直接被PASS掉了。 以上几种方法，适合于中端、低端岗位的求职者。 招聘中的“约而不见”不是一个新鲜的话题，这种情况几乎每天都在不同的公司上演，与其在求职者身上找毛病、发牢骚，倒不如我们HR从自身出发找原因、想办法。 先花两分钟把投过来的简历看一下，如果符合基本的要求就打电话过去，可以针对应聘者简历上写的学习背景和工作内容谈一谈对方的情况，如果在对方描述后觉得这个应聘者不怎么样就可以直接淘汰了，如果觉得还好，就在电话中对他进行肯定，让他增加来面试的信心，要记得留下乘车方式和联系方式，还可以让他复述一遍，加深他的印象。 在招聘活动中，利用网络招聘，往往要通过打电话邀约，才能让应聘者知道公司情况，并前来面试，根据实际工作经验，我大致列出如下几种电话邀约话术: 1、针对主管级以下的人员，邀请面试时可以使用如下话术: “××× 先生或小姐(如果是教育行业可以直接称谓老师)你好，我们是×××公司人力资源部的，在×××人才网上收到你投递的简历，我们招聘的岗位是×××，想约你×××时间到我们公司面试，你方便记录我们公司的地址吗,我们公司的详细地址是:××ד(如果对方不方便记录，你可说” ×××先生或小姐，过一会，我把我们公司的地址发到你的手机上，请你查收，谢谢“ 2、主管级以上职位: “××× 经理或×××总(如果是教育行业可以直接称谓老师)”,你好，我们是×××公司人力资源部的，方便听电话吗, 如果是自动投递的，可以说:在×××人才网上收到你投递的简历，我们招聘的岗位是×××，方便和你聊聊吗,得到对方的认可后，就可以和对方聊些本岗位的情况(电话面试); 如果聊的还可以的话，就说:想约你×××时间到我们公司我们再详细交流，这个时间方便吗,如果对方说不方便，就改个时间，如果对方说方便，那么，你方便记录我们公司的地址吗,我们公司的详细地址是:××ד(如果对方不方便记录，你可说” ×××先生或小姐，过一会，我把我们公司的地址发到你的手机上，请你查收，谢谢“，您有不明白的地方，可以直接给我电话的，我的手机号码随后发到你手机上。“ 注意事项: 第一，你要先表明自己的身份，以及从何处知道别人的信息。询问对方是否方便接电话。 manufacturers of technical documents on the quality requirements applicable to this project. Construction quality inspection and evaluation standards issued by the national power company of the electric power construction standard for quality inspection and assessment of the 11 articles assessment inspection standards as well as other relevant regulations issued by the Ministry of electric power, the State power company executive. Does not verify in the specification within the evaluation criteria, implementation design, manufacturer or ... Or issue a new national standards and regulations, bidders shall comply with new norms and standards. If there are conflicts or is inconsistent, whichever is the higher standards. 3.3 3.3.1 project of responsibility, authority and communication organization and project managers, at all levels of responsibility and authority see section II of chapter III of the present tender site management organization and part of workforce planning. 3.3.2 according ISO 9001, GB/T 50430 and company quality distribution of the quality manual, combining the departments of projects, project quality function distribution allocation table on the following page of the project's quality functions shown below. 3.3.3 project with each Department interface, interface between the internal departments of the project by project managers at all levels and the quality regulations of the responsibilities and authorities of the Department. Customer requirements and hope: project management; Quality planning, management program: the project's quality control Department; Site design: Project Engineering Department; Contract: the contract budget 如果否定 答案 八年级地理上册填图题岩土工程勘察试题省略号的作用及举例应急救援安全知识车间5s试题及答案 则换另外的时间，但是间隔不要太长。 第二，如果方便说话，请告知别人这个是怎么样的一个职位，简短的几句话概括下职位的要求与工作性质。 (之前常有别的HR给我电话，直接问你考虑不考虑到我们公司上班。我就纳闷了，我又没有投简历给你们，这个是什么职位啊～) 这样如果候选人有sense的话都应该会耐心听你说完，他应该会告诉你答案。 第三，如果有兴趣谈，一般先给一个时间段让对方去选择。 告知对方面试的时间，地点，乘车线路，停车位置等。不过你约的对象是销售，应该没有路痴。 另外,我推荐招聘版里的一些很不错的相关话题: 1.选择合适的时间电话，一般选在10:00-11:00，14:30-16:00打电话，可以避开在路上、吃饭的时间。虽会遇到开会的时候，可再约时间，详情可看后面。 2.电话接通，礼貌问候 HR:您好，请问是某某吗, 得到确认后，HR:请问现在通话方便吗, 如果方便可继续接下来的通话，如果不方便，可再约时间 3.自报家门，确认求职意向。为避免求职者海投，误投，这是很关键的一步 HR:您好，我这边是某某公司，是在某某时候收到了您从某某招聘网站给我们投递的简历，请问您现在是在寻求某某方面的工作吗, 求职者如回答否，那礼貌道别。如回答是，可继续 HR:请问您是处于在职状态还是离职状态,不知道您还记得我们的办公地点和具体的工作内容吗,我们单位是在某某地点，不知道离您家的距离怎么样,/我manufacturers of technical documents on the quality requirements applicable to this project. Construction quality inspection and evaluation standards issued by the national power company of the electric power construction standard for quality inspection and assessment of the 11 articles assessment inspection standards as well as other relevant regulations issued by the Ministry of electric power, the State power company executive. Does not verify in the specification within the evaluation criteria, implementation design, manufacturer or ... Or issue a new national standards and regulations, bidders shall comply with new norms and standards. If there are conflicts or is inconsistent, whichever is the higher standards. 3.3 3.3.1 project of responsibility, authority and communication organization and project managers, at all levels of responsibility and authority see section II of chapter III of the present tender site management organization and part of workforce planning. 3.3.2 according ISO 9001, GB/T 50430 and company quality distribution of the quality manual, combining the departments of projects, project quality function distribution allocation table on the following page of the project's quality functions shown below. 3.3.3 project with each Department interface, interface between the internal departments of the project by project managers at all levels and the quality regulations of the responsibilities and authorities of the Department. Customer requirements and hope: project management; Quality planning, management program: the project's quality control Department; Site design: Project Engineering Department; Contract: the contract budget 留意到您住在某某地，离我们这边要一个小时的车程。)在上海、北京、深圳等大城市，上班路途往往会成为很多人求职的重要考虑因素。如在一开始说明上班地点，有些求职者会先放弃，往往会排除掉一部分人，这比电话通知面试未说明情况应聘者查过路线后不来赴约好。 4.如应聘者对路程无异议，时间方便的话可简单沟通公司情况和工作内容。 HR:您好，现在天气比较热，过来一趟又比较远，我想事先跟您沟通我们公司的情况和工作内容，需要三分钟的时间，您看可以吗, 如果应聘者OK，可沟通公司的主营业务，人员情况，工作内容，让应聘者对公司及工作有个大概影响，如果应聘者感兴趣的话，接下来就可以邀约面试了。 HR:不知道最近这2天是否有时间可以安排来公司面试一趟，您看是上午方便还是下午,我们面试的流是。。。。大概需要2个小时，您看约在这个时间好吗, 如果是公司急需的人员，又处于在职状态的话，一般这么沟通 HR:您在职的话不知道工作日是否好安排时间, 如果候选人可以在工作日，那就在工作日约好时间，如果不能呢，那HR就得辛苦下了。 HR:您工作日不方便的话，您看晚上或者周末哪个时间方便, 有些合适的人员因为可能不便于请假但又对OFFER很敢兴趣，这个时候，只能安排在晚上或周末的时间，HR只能牺牲下下了。(这个可能是属于个人情况，但效果还不错，但是会占用HR个人的情况，不建议广泛使用) 5.约定面试时间后，发邮件通知，并且发送短信。 邮件中一般会说明地址、路线，如果有些候选人住的地方我比较熟悉，会特别标明个性化的路线或者电话中强调。现在天气热，邮件中会温馨提示，天气炎热，注意防暑。 发送短信是跟一位同行学习的，这样不熟悉的路线的候选人拿出手机就可以看到路线，不用再拿笔记上，如果有突发情况(如找不到路，有事来不了)都可以联manufacturers of technical documents on the quality requirements applicable to this project. Construction quality inspection and evaluation standards issued by the national power company of the electric power construction standard for quality inspection and assessment of the 11 articles assessment inspection standards as well as other relevant regulations issued by the Ministry of electric power, the State power company executive. Does not verify in the specification within the evaluation criteria, implementation design, manufacturer or ... Or issue a new national standards and regulations, bidders shall comply with new norms and standards. If there are conflicts or is inconsistent, whichever is the higher standards. 3.3 3.3.1 project of responsibility, authority and communication organization and project managers, at all levels of responsibility and authority see section II of chapter III of the present tender site management organization and part of workforce planning. 3.3.2 according ISO 9001, GB/T 50430 and company quality distribution of the quality manual, combining the departments of projects, project quality function distribution allocation table on the following page of the project's quality functions shown below. 3.3.3 project with each Department interface, interface between the internal departments of the project by project managers at all levels and the quality regulations of the responsibilities and authorities of the Department. Customer requirements and hope: project management; Quality planning, management program: the project's quality control Department; Site design: Project Engineering Department; Contract: the contract budget 系到HR。这样很大程度上方便了应聘者，也会提高我们的邀约成功率。 以上5点做下来比较繁琐，但是用起来确实效果还不错，在细节方面多下功夫。 电话邀约是比较重要的，这是与候选人的第一次沟通，体现出礼貌、专业、细致 会提高候选人的好感度。 manufacturers of technical documents on the quality requirements applicable to this project. Construction quality inspection and evaluation standards issued by the national power company of the electric power construction standard for quality inspection and assessment of the 11 articles assessment inspection standards as well as other relevant regulations issued by the Ministry of electric power, the State power company executive. Does not verify in the specification within the evaluation criteria, implementation design, manufacturer or ... Or issue a new national standards and regulations, bidders shall comply with new norms and standards. If there are conflicts or is inconsistent, whichever is the higher standards. 3.3 3.3.1 project of responsibility, authority and communication organization and project managers, at all levels of responsibility and authority see section II of chapter III of the present tender site management organization and part of workforce planning. 3.3.2 according ISO 9001, GB/T 50430 and company quality distribution of the quality manual, combining the departments of projects, project quality function distribution allocation table on the following page of the project's quality functions shown below. 3.3.3 project with each Department interface, interface between the internal departments of the project by project managers at all levels and the quality regulations of the responsibilities and authorities of the Department. Customer requirements and hope: project management; Quality planning, management program: the project's quality control Department; Site design: Project Engineering Department; Contract: the contract budget