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新航标英语 Unit 1

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新航标英语 Unit 1新航标职业英语ﻫ综合英语1Vocational EnglishBackgroundGettingReadyTextALanguageFocusTextBVocationalFocusSkillFocusPracticalLearning顾问 总主审:刘黛琳总主 编:蒋秉章本册主编:许振雅 刘军凌伟卿外籍主审:Laura Blacks(英)DanJenkins(美)编 者:刘军王 前封萍徐辉 韩智渊光盘制作:博速软件Unit1ReceptionBackgroundGettingReadyTextATextBVocat...

新航标英语 Unit 1
新航标职业英语ﻫ综合英语1Vocational EnglishBackgroundGettingReadyTextALanguageFocusTextBVocationalFocusSkillFocusPracticalLearning顾问 总主审:刘黛琳总主 编:蒋秉章本册主编:许振雅 刘军凌伟卿外籍主审:Laura Blacks(英)DanJenkins(美)编 者:刘军王 前封萍徐辉 韩智渊光盘制作:博速软件Unit1ReceptionBackgroundGettingReadyTextATextBVocationalFocusSkillFocusPracticalLearningLanguageFocusUnit1ReceptionAreceptionist’s mainresponsibilitiesPreparationstobe madebeforereceivingaforeignvisitorAreceptionist’s main responsibilitiesAreceptionist’s mainresponsibilitiesBackgroundGetting ReadyTextAText BVocationalFocusSkill FocusPracticalLearning LanguageFocusAreceptionist’smainresponsibilities6.Providethehighestpossiblelevel of customer servicewhentaking andrelayingmessages.Unit1Reception Areceptionistisapersonwhoreceives theguestswhocome to visit his/hercompany. Assuch,areceptionististhe initial contactavisitormakeswith thecompany,andishenceinapowerfulposition in which toaffectthewaythecompanyisperceived.Areceptionist’smainresponsibilities areasfollows:2.Communicate well—both internallyandexternally—with customers.1.Buildgoodcustomerrelationsinaprofessionalmanner.3.Developeffective listeningskillsandreactappropriately ondifferent  occasions.4.Takeappropriateactionwhendealingwithdifficultcallersandawkwardcustomers,orwhenhandlingcomplaints.5.Managethereceptionarea.BackgroundGettingReadyTextATextBVocationalFocus  SkillFocusPracticalLearningLanguageFocus 1.Acquirebackgroundinformationfrom the missionorganizeror directly     fromthemanagement ofthecompany,includingthepurpose ofthe visit.Preparations tobemadebeforereceiving aforeign visitorUnit1Reception2. Knowthenameandtitle of thevisitor.3. Makesure thevisitor istobe met by apropercounterpartfrom  the company,i.e.,apersonofthesamerank.4.Learn thevisitor’sagenda fortheremainder(其余) ofhis/her trip.5. Checkthe visitor’smainproductlinesandcustoms in his/herowncountry.6.Briefyourselfon thebusinessandculturaletiquetteofthecountry.7. Preparea promotionalpack(宣传包) withappropriatematerials, includingprice lists,translatedintothevisitor’s nationallanguage.BackgroundGettingReadyTextAText BVocationalFocusSkill Focus PracticalLearningLanguage Focusd.Japanc.Indiae.SaudiArabiaf.Thailandb.NewZealandConclusionAlthoughoneofthemostwell-knownandcrucialformsofnonverbalcommunicationinAsianculturesisbowing,andArabicpeoplegreeteachotherbyakissonbothcheeks,mostpeoplestillprefertoshakehandsinbusinessgreetings.Unit1ReceptionBackgroundGetting ReadyTextAText BVocationalFocusSkillFocusPractical LearningLanguageFocusMeetingForeignersatanAirportUnit1ReceptionBefore-readingWhile-readingBackgroundGettingReadyTextATextBVocationalFocusSkillFocusPracticalLearningLanguageFocusBefore-reading1.What preparations shouldthe hostsmake beforemeetingtheirvisitorsattheairport?2.Howcanyoumakethe greeting sign  eye-catchingtothe visitors?Exercise AReadthe text andanswer thefollowingquestions.Beforemeetingtheirvisitors,theyshouldcheckaheadoftimetomakesuretheflightisonscheduleandgototheairportearly.Acomputerlaserprintoutofthevisitors’namesinextra-largetypeworkswell.Thesignshouldbeprintedinthevisitors’mothertongue.Ifthevisitors’companylogocanbeprinted,thatwouldbeevenbetter.Unit1ReceptionBackgroundGettingReadyTextATextBVocationalFocusSkillFocus Practical LearningLanguageFocusBefore-reading3.Whoshouldmake theindividual introductions?5. Whoshouldhelp thevisitorscheckin at thehotelbookedbythevisitorsthemselves?4.Why should thehostsletthe visitors controltheirfirstday’sschedule?ExerciseAAmemberofthehostteam.Thevisitorswillbejet-lagged,soletthemgetsomeresttogetusedtothenewtimezoneinsteadofplanningsomethingbig,e.g.,conductingbusiness.Noactualbusinessshouldbedoneuntilthevisitorsarewellrested.Thehostteam.Readthetextandanswer thefollowingquestions.Unit1ReceptionBackgroundGetting ReadyTextATextBVocational Focus SkillFocusPracticalLearning Language Focus Before-readingExerciseBThe articletells uswhat          tomake beforemeetingvisitorsat   .Inaddition, thearticleillustrateshowto meetvisitorsina     manner.Fillin the blankstocomplete the mainideasofthe text.preparationsanairportbusiness-likeUnit1ReceptionBackgroundGettingReadyTextATextBVocationalFocusSkill FocusPracticalLearningLanguage FocusBefore-readingExercise CDiscusswithyourpartner,andthenfillintheblanks tocompletethe following tableaccordingtothe text.airporthoteltheflightisonscheduleimmigrationandcustomsthevisitorsanewbusinessventureanewculturesatisfied withtheserviceUnit1ReceptionBackground Getting ReadyTextAText BVocational Focus Skill FocusPracticalLearning LanguageFocusWhile-readingParagraph1  Often, companieswillwishtomeettheirforeignvisitorsatthe airport.Before meetingthevisitors, theyshould checkaheadof timeto makesurethe flight is on schedule, go totheairportearlyandmakeevery possible effortto helpthevisitors get throughimmigration and译 文Unit1Receptioncustoms.BackgroundGettingReadyTextATextBVocationalFocus  SkillFocus PracticalLearningLanguage FocusWhile-readingParagraph2  Counterpartsfromthecompany,i.e.,personnelof thesamerank,shouldmeetthevisitorsattheairport.Thehostgroupshouldinclude an interpreter,ifnecessary.Prepare a tasteful,professionalsigninordertocatchthe eyeofthevisitors.Acomputerlaserprintoutoftheirnamesinextra-largetype workswell.Print thesigninthevisitors’mothertongue. Ifthevisitors’company logocanbeprinted,thatwouldbeeven better.Unit1ReceptionBackgroundGettingReadyTextATextBVocationalFocusSkillFocusPracticalLearningLanguageFocus While-readingWhile-readingParagraph3   A privateroom,oranareaoffto theside,should besetapartforthegreetingceremony at the airport.Makea culturallyrelatedpresentationsothatthevisitorsfeeltheyareenteringnotonly anewbusinessventure,butalsoa newculture.Amemberofthehostteamshouldmakeindividual introductionsina well-orderedmanner.Awelcomingpackof informationshould be distributedtoeachmemberofthevisitingUnit1Receptionteam.BackgroundGettingReadyTextAText BVocationalFocus SkillFocusPracticalLearningLanguage FocusWhile-readingWhile-readingParagraph4  Thegreeting ceremonyshouldbebrief tomake thevisitors awarethattheywillbetaken totheirhotelassoonaspossible. If thevisitorsarrive inthemorning, it iscertainly acceptable toextendadinnerinvitation.However,rememberthatthevisitorswillbejet-laggedwhentheyarrive.Don’t plananythingbigfor theirfirstday,justletthemgetsomerestandadaptthemselves toanew timezone that maybefour,six,or morehoursdifferentfrom their own. Itis betterfor the visitors todecidethe firstday’sschedule.Don’tconductactualbusinessuntilNotesUnit1Receptionthevisitorsarewell rested.Background Getting ReadyTextATextBVocational Focus SkillFocusPracticalLearning LanguageFocus While-readingParagraph5 Afterdrivingthe visitorstotheir hotelatthehost’sexpense,thehost teamshould helpthe visitors checkin nomatterwhomade thebooking.Checkbacklatertomakesurethatthe visitorsaresatisfiedwiththe service atthehotel.Unit1ReceptionBackground GettingReadyTextATextBVocationalFocus SkillFocus PracticalLearning LanguageFocusLanguage-FocusUnit1ReceptionVocabularyStructureTranslationLanguageFocusGrammarBackgroundGetting ReadyTextATextBVocationalFocus SkillFocus PracticalLearningLanguageFocus Language-FocusVocabularyA Choosethecorrectformof thewordsto completethe followingsentences.1.accept,acceptance,acceptablea.The termsofthecontract are      tous.b. Thenew lawsgainedwidespread    .2.satisfy,satisfactory, satisfactiona.Weshould      thecustomers’need. b.Thereading abilityofthe studentsis        .3. introduction, introductory,introducea.Pleaseallowme to     Mr. Blacktoyou.b. Marymadeafew        remarks.acceptableacceptancesatisfysatisfactoryintroduceintroductoryUnit1ReceptionBackgroundGettingReadyText AText BVocationalFocusSkillFocus PracticalLearningLanguage FocusLanguage-FocusVocabulary4.conduct,conductor,conductiona.Wedecidedto      anexperiment.b. Woodisapoor     .5. adapt, adaptable,adaptationa. Wemust   ourselvestothechangedconditions.b.Humansareinfinitely        .conductconductoradaptadaptableUnit1ReceptionA Choose thecorrectformof thewordsto completethe followingsentences.BackgroundGetting ReadyTextAText BVocationalFocus  Skill FocusPracticalLearningLanguageFocusLanguage-FocusVocabularyBMatchthewordsinColumnA withthe  appropriatephrasesinColumnB1.Make2. Meet3.Catch4.Conduct5.Print6.booka.theeyeb.a hotelc.aneffortd.thelogoe.businessf.aforeignerUnit1ReceptionBackgroundGettingReadyText ATextBVocationalFocus  SkillFocusPractical LearningLanguage Focus Language-FocusVocabularyCCompletethe sentences below withthecorrect formofthewords andphrases inthebox.onschedule   extend actual   individual    include  enter checkinbrief1.Alotofyoungpeople         the labormarket eachyear.2.Thetrainarrived      .3. He     awarmwelcometotheforeignvisitors.4.Ateacher cannotgive   attentiontohispupilsifhisclassis verylarge.enteron scheduleextendedindividualUnit1ReceptionBackgroundGettingReadyText AText BVocationalFocusSkillFocusPracticalLearningLanguageFocus Language-FocusVocabularyonscheduleextend   actualindividual include        enter check in brief5.The university    tencolleges.6.What’sthe        position oftheship?7.I         attheHilton Hotelyesterday.8.Theoldmanrose andmadea speech.includesactualcheckedinbriefUnit1ReceptionC Completethesentencesbelowwith the correct formofthe wordsandphrasesin thebox.BackgroundGettingReadyTextATextBVocationalFocusSkillFocus PracticalLearning LanguageFocus Language-FocusStructureA Study theexampleand rearrangethe  wordsandphrasesinto correct sentences.1.if necessary,you,could,work,on,SaturdaysandSundayse.g.he,allday,would,work, all night,and,ifnecessaryHe wouldworkallday andallnight, ifnecessary.2.ifnecessary,I, buy, will, insteadof,aDVD player,aTVsetCouldyouwork on SaturdaysandSundays,ifnecessary?Iwillbuy aDVDplayerinsteadof a TVset/aTVset insteadof a DVD player, if necessary.Unit1ReceptionBackgroundGettingReadyText ATextBVocationalFocusSkillFocus Practical Learning LanguageFocusLanguage-FocusStructure3.if necessary, you,at home,contact,can,me4.if necessary, you,use,these,can,reference,booksThestudentscanrefer to adictionary,ifnecessary.Youcanusethesereferencebooks, ifnecessary.Youcancontact meathome,if necessary.5.ifnecessary,thestudents, referto, can, a dictionaryUnit1ReceptionA Studythe exampleandrearrangethe  words and phrasesintocorrectsentences.BackgroundGettingReadyTextATextBVocational FocusSkillFocusPractical LearningLanguageFocus Language-FocusStructureB Studytheitalicizedpartoftheexample sentencesand  composesentenceswith thesamestructures using thewordsandphrases inparentheses.1.e.g.Itisacceptabletoextendadinnerinvitation.(sell,theoldhouse,at suchaprice)Itisacceptable to movefrom jobtojobin theUnitedStates.Itisacceptable to dropoutofschoolto pursueyour dreams.Itisacceptable to sell the oldhouseatsuchaprice.(dropoutofschool,to pursueyourdreams)a.b.c.(from jobto job,move, in theUnitedStates)Unit1ReceptionBackground GettingReadyTextATextBVocationalFocusSkillFocusPracticalLearningLanguageFocusLanguage-FocusStructure1.e.g.Don’t plananythingbigfor theirfirstday,justlet themrestand adaptthemselvestothetimezone.(misstheopportunity,seize it,reach your goals)Don’tbeanonlooker,just playbasketball andhave agoodtime.Don’twasteyourtime,justgo onwith yourworkandfinishitatonce.Don’tmissthe opportunity,justseizeitandreachyour goals.(waste yourtime, goonwith your work, finishit atonce)a.b.c.(be anonlooker,playbasketball,haveagoodtime)Unit1ReceptionBStudy theitalicizedpartoftheexamplesentences andcomposesentenceswiththe samestructures usingthewords andphrasesinparentheses.Background GettingReadyTextATextBVocational Focus SkillFocus PracticalLearningLanguageFocusLanguage-FocusTranslationATranslatethefollowingsentencesintoChinese.1.Thelittlegirl stooduptryingtocatch the teacher’seye.2.If everyone staysin line, we’llgetthroughthecheck-inproceduremorequickly.请务必按时完成。如果大家都排好队,我们就会更快地完成登记手续。那个小女孩儿站了起来,试图吸引老师的注意力。3.Please makesuretofinish onschedule.我将尽一切努力准时到达那里。4.Iwillmakeevery effort toget thereontime.这些费用包括在账目中吗?5.Aretheexpensesincludedintheaccount?Unit1ReceptionBackgroundGettingReadyTextAText BVocationalFocus SkillFocus PracticalLearningLanguageFocusLanguage-FocusTranslation1. 他对希尔顿酒店的服务非常满意。(be satisfiedwith...)2. 他自费印刷了外国公司的标志。(atone’s ownexpense)Webelievethe salesrepresentatives meeting willstartonschedule.Hehadthe logooftheforeigncompany printedat his ownexpense.He isverysatisfied withtheserviceattheHiltonHotel.3.我们相信销售代表会议将准时开始。(on schedule)Aren’tyou awareitisimportanttoknowhowtoreceiveforeignvisitors?4.难道你没有意识到知道如何接待外宾很重要吗?(aware)Whenyou gotoa country,youmust adaptyourselftothenewcustoms.5.当你到一个国家,你必须使自己适应新的风俗。(adapt oneselfto...)ATranslatethe followingsentencesintoChinese.Unit1ReceptionBackgroundGetting ReadyTextATextBVocationalFocus SkillFocusPractical LearningLanguageFocusLanguage-FocusGrammarUnit1ReceptionNounsBackgroundGetting ReadyTextAText BVocationalFocusSkillFocusPracticalLearningLanguageFocus ADecideiftheunderlinedwordis countable(C) oruncountable(U).WriteCorUin thespace after      thesentence.1.Add a little moreoil.           _______2.The chickenontheplateisyours.       _______3. Ieatthreeeggseveryday.        _______4.Ihavealotofhomeworkto do.        _______5.Wedidn’tsee any milk on thetable.     _______6.Shedoesn’t have a hope.              _______7. Theyneedtocleantheglasses.      _______8.Hepickedupastone.                _______9. There islifewherethere iswater.          _______10. We bought anewironthedaybefore yesterday. _______UUUUCUCCCCLanguage-FocusGrammarUnit1ReceptionNounsBackground Getting ReadyTextATextBVocationalFocus SkillFocusPracticalLearningLanguageFocusBCompletethefollowing sentencesby choosingA,B,C,orD.1.The1950s were theyearswhenshewroteone______afteranother,andwhen herfirst collection of ______was published. A. poem…poetryB.poetry…poem C.poem…poem D. poetry…poetry2.Atone timeacarwas justsomething therich drovefor______ratherthan ______asof transportation.  A.apleasure…ameans  B.pleasure…means  C.pleasure…a means  D.apleasure…meansLanguage-FocusGrammarUnit1ReceptionNounsBackgroundGettingReadyText ATextBVocationalFocus SkillFocusPracticalLearning LanguageFocusB Complete thefollowingsentencesbychoosing A,B, C, or D.3. Wehavetodriveslowly onthecrowdedmotorwaysas therewon’tbe______topass.  A.room  B. theroom C.roomsD. manyrooms4. Whilebrushingmy______in frontofthemirror,IfoundIhad______. A.hairs…afewwhite hairs B.hair…afew whitehairsC. hair…alittle whitehair  D.hairs…little whitehairLanguage-FocusGrammarUnit1ReceptionNounsBackgroundGetting ReadyTextAText BVocationalFocusSkill FocusPracticalLearning LanguageFocus BCompletethefollowingsentencesbychoosingA,B, C,orD.5.Tomisascholar of ______. Particularly,hehas______of worldhistory. A.wideknowledge…agood knowledge B. awideknowledge…goodknowledge   C.awide knowledge…agoodknowledge  D. wide knowledges…agoodknowledge6. Thereis______andnot ______beingdone. A. toomuchtalk…enoughworks  B.too muchtalk…enough work      C.toomuchtalks…enoughjobs       D.toomuchtalk…enoughjobLanguage-FocusGrammarUnit1ReceptionNounsBackgroundGettingReadyTextATextBVocationalFocusSkillFocusPractical LearningLanguageFocus BCompletethe following sentencesbychoosingA,B,C, orD.7.Astheproverbgoes,no______ , no______.  A. paining…gaining B.pains…gains  C.pain…gains    D.pains…gain8.We areafraidwewillmissthe 5:30trainifwearedelayedby______.A.aheavytraffic  B. heavytrafficsC. heavytraffic D.the heavytrafficsLanguage-FocusGrammarUnit1ReceptionNounsBackgroundGettingReadyTextAText BVocationalFocus SkillFocusPracticalLearningLanguageFocusBCompletethefollowingsentencesby choosing  A,B,C, orD.9.Thegirls couldn’thave______inteaching,andI’msurenone ofthemcouldhave had______ inahigh schoolbefore graduation. A. muchexperience…an experience  B. manyexperiences…experience C. anexperience…experiences D.experience…experience10.—Would youlike______,sir?— Well, ______for mywifeandacupofteawithmilkandsugarforme,please. A.some icecream…strawberryicecream B.icecreams…strawberryice creamC.someice creams…strawberryicecreams D.anicecream…strawberryicecreamWhile-readingParagraph1 Ifyou are oneofthesalesstaff,you needtomastervariousinterpersonalskillsinordertodealsuccessfullywith foreignvisitors.译文Unit1ReceptionBackground Getting ReadyTextATextBVocationalFocusSkill FocusPracticalLearningLanguageFocusWhile-readingParagraph2  Dosome researchahead oftime onthebusinessand socialprotocolsofthecountrythatyouwilldo businesswith.Be politeandsensitiveto theirconduct.Bemindfuloftheirindividualhabits.Becarefulto noticehowlongtheyholdeyecontact,which title theyuse, andhowtheygreetyou,whetherwithabow ora handshake,andthenrespond inkind.译文Unit1ReceptionBackgroundGettingReadyTextATextBVocational FocusSkillFocusPracticalLearningLanguageFocus While-readingParagraph3  Keep a properdistance because differentcultureshavedifferentnormsforpersonalspace.For example, intheUSA,whenyou’re having aconversationwithsomeone,the personal spaceisusuallybetween 18and30inches. Othercountriesmayhaveadifferent ideaofwhat isanappropriatedistance apart.译 文Unit1ReceptionBackgroundGettingReadyTextATextBVocational FocusSkillFocus PracticalLearningLanguageFocusWhile-readingParagraph4Tryto establisha relationshipwhendoingbusiness. Manyforeignbusiness executivesprefertoestablish strongpersonalrelationshipsprior to doingbusiness. Respectthisprotocoland get to knowyour foreignguestsonapersonalbasispriortodoingbusiness译文Unit1Receptionwiththem.Background Getting ReadyText ATextBVocationalFocusSkill FocusPractical LearningLanguageFocusWhile-readingParagraph5Introduce your foreignvisitorstoyourtoprankingexecutives.Manyforeign visitorsexpecttomeetthehighest-rankingexecutivesfirst.Also,outofrespect, besure toaccept theirbusinesscardswith both handsand readthemfrontandback.译 文Unit1ReceptionBackgroundGettingReadyTextATextBVocationalFocus SkillFocusPractical LearningLanguageFocus While-readingParagraph6  Itis essentialfor salesstaff todevelopinterpersonalskills.The moreyouunderstandthecustomsofyour foreignvisitor,thebetter yourchances译 文Unit1Receptionofsuccesswillbe.BackgroundGettingReadyTextATextBVocationalFocusSkillFocus Practical LearningLanguageFocusVocationalFocusWork in groups.Youare agreenhorninthe NewTimesInternationalTradingCo.,Ltd.,andyour companyhas justreceiveda letterregarding abusinessvisitfromtheSunriseTradingCo.,Ltd.inthe USA.Youarerequestedto receivetheforeignvisitor at4:00intheafternoononDecember7th.ReceivingForeign VisitorsUnit1ReceptionBackgroundGettingReadyTextATextBVocationalFocus Skill Focus PracticalLearning LanguageFocus VocationalFocusUnit1ReceptionStep1Refer to somereference booksorsearch onthe Internet,and thenfilloutthe following formabout the businessetiquetteof your foreignvisitor.BusinessEtiquetteintheUSADressingconservativelyis alwaysingood taste.Womencan wearbusiness suits,dresses,orpantsuits(女子穿的下身为裤子而非裙子的套装).Men should wearabusiness suit.Ahandshake shouldbefirmandbrief.Maintaineye contactduringthegreeting.Inmost situations, youcanbegincallingpeoplebytheirfirstnames.In formalcircumstances,usetheirtitles andsurnamesasacourtesy.Business cardsareexchangedwithoutformalritual.BackgroundGettingReadyTextAText BVocationalFocusSkillFocusPracticalLearningLanguageFocusVocationalFocusUnit1ReceptionStep 2Masterthefollowingkeyexpressionsaboutreceivingaforeignvisitor, andmatcheachexpressioninColumnAwithits ChinesemeaninginColumn B.1.Arriveattheairportaheadoftime2.Check thearrival terminalto confirm theactual arrival gateand arrivaltime3. Walktothe arrival gate and meetthe visitor4.Gothroughalltheairportformalities5.Introducethevisitortoother people6.Helpthe visitorwithsuitcases/luggage7.Puttheluggage inthetrunkofthecar8.Getintothecarandfastentheseatbelt9.Tellthevisitorabout theschedulefortheday10.Take the visitor straight tothehotela.帮来访者拿行李b.核实实际抵达的航站楼,确定接机口和抵达时间c.走到接机口迎接来访者d. 向他人介绍来访者e.办完所有的机场手续f.告诉来访者当天的日程安排g. 提前到机场h.把来访者直接送到宾馆i. 上车并系好安全带j.把行李放在车箱里BackgroundGettingReadyText ATextBVocationalFocus Skill FocusPracticalLearningLanguageFocusVocationalFocusUnit1ReceptionStep 3Helpyourforeign visitorcheckin bycompletingthefollowinghotelreservation f
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