商务英语一级样题
1
Part I LISTENING (25 minutes)
SectionA
Directions: In this section, you will hear five short sentences. Each sentence will be spoken twice. At the end of each sentence there will be a pause. During the pause, you are required to fill in the
corresponding blank according to what you’ve heard.
Then write your answer on the
Answer Sheet.
Example: You’ll hear:
You’ll read: Mr. White will not be back before . From the sentence we learn that Mr. White will not be back before 5:00. Therefore you should write 5:00 in the corresponding blank on your Answer Sheet. Now the test will begin.
1. The time Mr. Malay arrives at the airport is ____________.
2. Mr. North’s extension number is
_____________________.
3. The unit price quoted is
US$ _________________________ CIF, Puerto Limon.
4. The former HR manager was
_______________________.
5. The destination address of the parcel is __________19, Copenhagen, Denmark.
SectionB
Directions: In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and question will be
spoken only once. After each question, there will be a pause. During the pause, you must
read the four choices marked A, B, C and D, and decide which is the best answer. Then
mark the corresponding letter on the Answer Sheet with a single line through the center.
Example: You will hear:
You will read: A. She will post it later.
B. She could not contact the man.
C. She’s not sure if the computer is fixed.
D. She can’t send it right now.
From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore,
the correct answer is D. Now the test will begin. 6. A. Astereo repairman. B. Ahi-fi salesman. C. Astore keeper. D. The woman’s house keeper.
7. A. Word-of-mouth advertising is needed for this campaign.
B. Commercials are needed for this campaign. C. Word-of-mouth advertising is as effective as commercials.
D. Commercials are more effective than word-of-mouth advertising.
8. A. $96. B. $98.C. $100. D. $102.
9. A. They are discussing about the price. B. They are discussing about the contract. C. They are complaining about the packing and shipping marks.
D. They are complaining about the price.
10. A. Acheck-guarantee card. B. Acash card.C. Acredit card. D. A debit card.
11. A. In a department store. B. In a bank.C. At the customs. D. In a jewelry store.
12. A. She needs to apply for another visa. B. She will take part in a trade negotiation in amonth.
C. Her visa is still valid for her purpose. D. She wants to visit Philadelphia and Boston. 13. A. She was selected for further interviews. B. She was recruited by the company.
C. She failed in the interview.
D. She will try another company.
14. A. Accounting. B. Marketing. C. Security. D. Human Resources.
15. A. Confused. B. Interested. C. Indifferent. D. Unsatisfied.
Section C
Directions: In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and questions only once.
After each question, there will be a pause. During the pause, you must read the four choices
marked A, B, C and D, and decide which is the best answer. Then mark the corresponding
letter on the Answer Sheet with a single line through the center.
Task 1
16. A. The advertising agency. B. Radio commercials. C. The advertisement slogan. D. The plan for advertising campaign.
17. A. Once a day. B. Twice a day.C. Every fifteen seconds. D. Every twenty seconds.
Task 2
18. A. 22%. B. 9%. C. 60%. D. 40%.
19. A. They complain about the quality of products. B. They complain about the price of products. C. They complain about delivery times.
D. They complain about after-sale service. 20. A. Increasing the volume of business in the European market.
B. Analyzing the revenue of the company this year. C. Establishing threeAsian distribution centers. D. Promoting the company’s products in Asia.
Part II READING (55 minutes)
Section A
Directions: Choose the best answer for each statement from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.
21. Our company is going to _________ a new business this year.
A. make B. launch C. forward D. manufacture 22. In 2001, the business _________ of the multinational company reached 126 billion US dollars.
A. amount B. quantity C. scale D. volume
23. The seller should make sure that shipment is to be _________ within 30 days after receipt of L/C. A. sent B. made C. started D. effected
24. The _________ communicated in business
interactions through facial expressions and the movements of arms, legs and hands are very important. A. verbal signals B. nonverbal signals C. contacts D. languages
25. The exporters expect their distributing agents to _________ the products actively.
A. improve B. demonstrate C. promote D. display 26. _________ atMedico Co., Ltd. is 1.8% this year. A. Sale growth B. Sales growthC. Selling growth D. Selling growing
27. I regret to tell you that we cannot grant you _________ for our garden furniture in Sydney.
A. only agent B. sole agent C. sole agency D. only agency
28. The car is sold with a twelve-month _________. A. guarantee B. promise C. certification D. protection 29. The annual turnover last year was US$28 million and the company made a large _________.
A. interest B. profit C. benefit D. finance
30. Because of the poor performance this year, the company has a lot of _________ debts now.
A. outstanding B. collecting C. settling D. clearing Section B
Directions: Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line
through the center.
Insurance is a device that has been developed to handle risks. Nearly everyone 31 risk of
some sort. The houseowner, for example, knows that his property can be damaged by fire; the shipowner knows that his vessel may be lost at sea; the breadwinner knows that he may die 32 and leave his
family the poorer. On the other hand, not every house is damaged by fire, not every vessel lost at sea. If these persons each put a small 33 into a pool, there will be enough to meet the needs of 34
who do suffer loss. In other words, the losses of the few are met from the contributions of the many. This is the basis of insurance. Those who pay the
contributions are known as the 35 and those who administer the pool of contributions as insurers. The legal basis of all insurance is the policy. It states that in return for the regular payment by the
insured of a named sum of money, called the premium, which is usually paid every year, the insurer will pay a sum of money or 36 for loss, if the risk or event insured against actually happens.
The premium for an insurance naturally depends on how likely this is to happen, as suggested by
past experience. If companies 37 their premiums too high, there will be more competition in their
branch of insurance and they may lose business. 38 , if they make their premiums too low, they
will lose money and may even have to drop 39 business.
So the ordinary forces of supply and
demand keep premiums 40 a level satisfactory to both insurer and insured.
31. A. is exposed on B. is exposed to C. is exposing to D. exposed to
32. A. in an early age B. in early years C. at an early age D. at early ages
33. A. sum B. quantity C. number D. count
34. A. the little B. the few C. a little D. a few 35. A. insurer B. insured C. insurance company D. beneficiary
36. A. bill B. interest C. compensation D. price 37. A. fix B. decide C. hold D. remain
38. A. Despite of that B. But C. On the other hand D. Therefore
39. A. across B. out of C. off D. away
40. A. with B. on C. in D. at
Section C
Directions: Read the following passage and the
statements that follow. Choose the best answer for each statement from the three choices marked A, B and C, and mark the corresponding letter on
the Answer Sheet with a single line through the center. DearMs. Jean,
I am writing about the order for the clothes you placed with us three months ago and your letter of
enquiry relating to it. We are very sorry that we are having difficulty with the supplies of some of the clothes partly because of the strike here for the moment. It would be helpful if you would confirm receipt of the first package of Men’s Jackets and Men’s Jeans.
We have not yet received payment for these clothes, so we enclose a copy of the invoice with this letter. We expect to receive payment in full before the end of the month.
We are having problems in supplying both Women’s
Sweaters and Women’s Jeans. The former are
completely out of stock at all our suppliers, so we have cancelled the order and advise you to order at a later date. Delivery of the latter clothes is being delayed because of the strike, so we need to know whether you wish to pursue the order or cancel it.
Women’s Jackets have been dispatched to you and they will be with you within ten days. Pleasemake the
payment for it before the end of next month. The other two kinds of children’s clothes are very
popular. However, our usual suppliers are unable to meet this demand, so we have to find another supplier for these clothes. The Boys’ Sweaters will be supplied to us
and shipped to you very soon, but we are not so sure when the Girls’ Sweaters will be supplied, so we advise you either to cancel the order or to order at a later time. I hope this letter answers your questions satisfactorily. Please do not hesitate to contact us again should you have any further problems.
Yours sincerely
Helen Bateman
41. Another reason for the seller’s problems is that a fire
took place in the factory.
A. True. B. False. C. Not mentioned.
42. The buyer shall make the payment for theMen’s
Jackets andMen’s Jeans this month.
A. True. B. False. C. Not mentioned.
43. The delivery of the Women’s Sweaters is delayed by
the strike.
A. True. B. False. C. Not mentioned.
44. The buyer will receive theWomen’s Jackets in ten
days.
A. True. B. False. C. Not mentioned. 45. The seller will deliver the Girls’ Sweaters to the
buyer very soon.
A. True. B. False. C. Not mentioned. Section D
Directions: Look at the tables and charts below. For each table or chart, there are four statements describing it. Choose the best statement from the four
choices marked A, B, C and D to
match it. Then mark the corresponding letter on the Answer Sheet with a single line through the center.
46. The price list of Portable DVD Players.
NEWMAN Portable DVD Players
Model Price
PDP830 $105
PDP833 $98
PDP835 $122
PDP838 $115
A. Model PDP830 is more expensive than Model 835. B. Model PDP838 is more expensive than Model 835. C. Model PDP833 is less expensive than Model 838. D. Model PDP835 is less expensive than Model 830. 47. The summer flight schedule.
Flight Departure Time Destination
BA128 17:30 London
CA838 13:10 Paris
JA447 12:15 NewYork
UA420 11:40 San Francisco
SA308 12:30 Sydney
A. UA420 leaves five hours earlier than BA128. B. JA447 and SA308 go to the same continent. C. All flights except one leave in the evening. D. All flights except one leave in the afternoon. 48. The sales volumes of cars in different regions. 0 20 40 60 80 100 March June September
December Region A Region B Region C
A. In Region A, the sales volume in June is a bit lower than that in December.
B. In Region C, the sales volumes are almost stable in the four months.
C. In Region B, there was a sharp increase in September. D. In Region A and B, the sales volumes declined in June compared with those in March.
49. The organization chart of a company.
A. Mr. Bill Scattergood is in charge of interviewing job candidates.
B. Ms. Mary Foresta is in charge of working out the company’s costs and profits.
C. Mr. Carl Clinton and his team shall investigate possibilities for new markets.
D. Ms. ShellyMahon is in charge of storing the company’s products.
50. The profits and costs (US dollars in thousand) of Star Trading Corp. in the past five years.
0 50 100 150 200 250 300
2001 2002 2003 2004 2005
Cost Profit
A. The profit increased in 2002 but declined in 2003.
B. The cost increased in 2004 and declined in 2005. C. Both the profit and cost increased in 2004. D. In the year 2005, the cost increased faster than the profit.
Section E
Directions: Read the following two passages. Choose the best answer for each statement or question
from the four choices marked A, B, C and D, and mark the corresponding letter on the
Answer Sheet with a single line through the center. Passage One
Leading German company Bosch Group announced on Friday its ambitious recruitment plan to hire 4,000 more workers in China in the coming two years. It also plans to invest a total of some 650 million euros (US$781.62 million) in China from last year to 2007. By 2004, Bosch had invested about 550 million euros (US$661.37 million) in the establishment and expansion of its Chinese activities.
Under the recruitment plan, Bosch will increase the number of its employees on the Chinese
mainland from the present 14,000 to 18,000 by 2007.
“Over the next two years, we shall be hiring not less than 1,000 additional associates in our Diesel Systems division, 2,200 in Power Tools, and 600 at Bosch Rexroth. In other words, 170 associates will join our companies in China every month,” said Franz
Fehrenbach, chairman of the board ofmanagement at Bosch (China) Investment Ltd.
To help realize its goal of pursuing sustainable development through talent localization in China, Bosch launched a new graduate management training programme in the country earlier this year. The new programme is designed to build up the future management team of the company in China. Among tens of thousands of applicants, the first group of 44 graduates from Chinese universities has been selected. Beginning this year, they will start a one-year training programme at Bosch’s facilities in China before they are sent to Bosch’s facilities in Germany where they will work for two years on a variety of challenging projects. “As a company committed to the Chinese market and the development of its local industries, Bosch pursues sustainable development in China through the
localization of technology and talents,” said Peter Pang,
president of Bosch (China) Investment Ltd. “In order to
build strong local management, engineering and research teams in China, Bosch is committed to train and to develop Chinese students and professionals.” “In the
long term, growth in China can only succeed with highly qualified and motivated staff from within China itself,”
said Fehrenbach. The graduate management training programme is the newest initiative under Bosch’s
International Development Programme (IDP) in China. Bosch said it regards its 250,000 employees around the world as the most important asset of the
company.
In addition to the education of graduates, IDP has, over the past few years, helped to train many
talented young Chinese professionals who already have two to three years of work experience. They were sent to Germany for a two-year programme soon after they were recruited by Bosch in China. For current employees, short-term foreign assignment opportunities are widely available. Bosch Automotive Diesel Systems, one of Bosch’s business units, has sent more than 80 Chinese
employees to Germany for training since it was established in Wuxi in 2004.
A global manufacturer of automotive and industrial technology, consumer goods, and building
technology, Bosch founded its first trading office in China in 1909. In 1926, the first car service workshop opened in Shanghai. Today, all of the Bosch business sectors are present in China. The company operates via a holding company in Shanghai, 13 subsidiaries, six joint ventures, and six trading companies.
51. What’s the possible title of the passage?
A. Bosch’s Investment in China
B. The History of Bosch
C. How Bosch Developed New Products in China D. Bosch’s New Recruitment Plan in China
52. How many additional associates will Bosch hire at least over the next two years?
A. 18,000.B. 3,800.C. 1,000.D. 2,040.
53. In its strategy of talent localization in China, Bosch __________.
A. selects local talents and trains them in Bosch’s
facilities in China and Germany
B. selects local talents and trains them in Bosch’s
facilities worldwide
C. selects talents worldwide and trains them in Bosch’s
facilities in China and Germany
D. selects talents worldwide and trains them in Bosch’s
facilities worldwide
54. Bosch’s training programme covers __________. A. graduates B. professionals with work experience C. employees who are working now in Bosch D. current employees, young talents who have worked for several years, and those who just
graduated from universities
55. It can be inferred that __________.
A. Bosch is facing an intense competition in China B. most current employees of Bosch come from Germany
C. the headquarters of Bosch is located in Shanghai D. Bosch puts much importance on employee training Passage Two
Logistics can be broadly defined as the time-related positioning of resources, ensuring that materials, people,
operational capacity and information are in the right place at the right time in the right quantity and at the right quality and cost. It is the planning, organization, control and execution of the flow of goods from purchasing through production and distribution to the final customer in order to satisfy the requirements of the market. In international distribution terms this is the process of warehousing, transporting and distributing goods and cargo and the positioning of containers and/or equipment. It requires, therefore, an integrated and high-quality package of services in which the emphasis is focused on care of the cargo and provision of the most efficient coordination and management of the transport process.
Today the world is a single integrated market place in which supply chain efficiency has become a
competitive necessity. Manufacturers and retailers have sought cost savings and service improvements to enhance their competitiveness by supplying larger markets with fewer production and distribution centers. European Union is one of the biggest integrated markets in the world. Advances in information
technology and the relaxation of customs barriers in Europe have greatly facilitated the emergence of new strategies in trans-European distribution. Gone are the national boundaries as barriers to quick distribution with their customs examination. Today, traders treat the 15 European states as a single market with no trade, distribution, culture or product specification barriers. Consequently, traders are outsourcing their non-core functions and entrusting the pan-European distribution operation to the logistic freight forwarder. This involves the freight forwarder taking over every subsequent function from production line to final delivery and focusing on supply chain management.
A further industrial development is the move to product outsourcing and spreading points of
manufacture and distribution throughout a variety of countries. Accordingly, the freight forwarder becomes involved in managing the flow of goods, from warehousing, picking and packing to inventory control and product repairs. A global network and heavy investment in information technology is required. Freight forwarders offer added-value services, logistics
management and reliable information to their clients. In short the logistic operation involves the process of order acceptance to the stage of end delivery.
The logistic freight forwarder focuses on intermodal services and tries to set a cost-and
time-effective method of transportation for its customers and a single rate for the through transit. The freight forwarder concentrates on supply chain management and works towards forming partnerships covering parts of the supply chain with its major customers.
Overall, the logistically focused freight forwarder provides value added services including inventory control, sorting, assembly, testing, badging, packaging, labelling and bar-coding. The benefits to theshipper include improved cash flow, lower running costs, reduced capital expenditure, released management time and flexibility.
Therefore, a successful logistic freight forwarder must be well prepared to adapt to a changing
global logistic scene and invest heavily in Electronic Data Interchange (EDI) and good quality, trained and committed staff. Undoubtedly, this is the opportunity for
the big freight forwarder.
56. How do manufacturers and retailers improve their competitiveness?
A. By building more production and distribution centers. B. By shortening the supply chain.
C. By improving supply chain efficiency.
D. By applying new information technology. 57. What is NOT involved in logistics?
A. Warehousing goods. B. Transporting goods. C. Managing capital investment. D. Positioning of containers and equipment.
58. Traders in European Union can entrust the pan-European distribution operation to the logistic freight
forwarder because ___________.
A. the national boundaries in European Union have been removed
B. information technology becomes well developed and customs barriers are relaxed there
C. traders have good relationshipwith their freight forwarders in other European countries
D. traders want to improve the efficiency in their
business operation
59. The logistic freight forwarder ___________. A. tries to make transportation cost-and-time effective B. provides value-added services and saves the value-added tax
C. takes part in manufacturing of the goods D. invests a lot in EDI with the clients 60. In what way can the freight forwarder help the shipper?
A. Lowering running cost.
B. Reducingmanagement staff.
C. Decreasing cash flow.
D. Attracting capital investment.
Part III TRANSLATING &WRITING (40 minutes) Section A
Directions: Translate the following passage into Chinese and write the Chinese version on the Answer Sheet.
61. Thank you for your Sales Contract No. 4845 in duplicate. We’ve signed and enclosed one copy for your file. The relevant L/C has been issued by the Bank of China, New York Branch. Upon receipt of the said,
please arrange shipment and inform us by cable of the name of vessel and the date of sailing.
Section B
Directions: Write a memo of no less than 100 words according to the given information, and write it on the Answer Sheet.
62. You are David Shaw, the marketing manager at ABC Company. On May 18th, you write a memo to
all themarketing staff about attending a sales seminar. Time: 9:00 a.m.—11:30 a.m., May 25th
Place: The Crown Plaza
Topic: Promotional Strategies in a ChangingMarket Chair person: Bill Andrew, a famous marketing expert The entrance fees will still be paid by the company. You suggest all the marketing staff attend the seminar. Anyone who cannot attend the seminar should tell you no later than May 20th.
Memo on Sales Seminar
To:
___________________________________________________________________________
From:
____________________________________________________________________________
Subject:
____________________________________________________________________________
Date:
____________________________________________________________________________
口语
SPEAKING
SectionA
Directions: In this section, you will be asked to give a short talk on a business topic for about two minutes. You have two minutes to prepare. Why do we package our products?
, To hold the products
, To protect the products from damages , To help sell the products
SectionB
Directions: In this section, you will hear two sentences in Chinese. After you hear each sentence, there
will be a pause about one minute for you to interpret the sentence into English.
Now please listen
1、我们10天前已收到你们的装运
通知
关于发布提成方案的通知关于xx通知关于成立公司筹建组的通知关于红头文件的使用公开通知关于计发全勤奖的通知
,但货现在还没
到。
2、如果付款方式能更灵活一些,我们可以订更多的货。
Section C
Directions: In this section, you will be asked to make a business conversation with your partner
according to the information given in the cue card. You have two minutes to prepare and no
more than two minutes to complete the conversation. Cue CardA
Situation: Ms./Mr. Wilson and Ms./Mr. Li are talking about the price of Sunshine T-shirts on the phone.
, You are:
Ms./Mr.Wilson, the purchasing specialist fromMacbill Company.
, For the price:
Ms./Mr. Li quoted the price at US$100/dozen FOB Shenzhen.
Ask for a lower price.
Ask for a discount.
Promise to place a prompt order.
The price is finally set at US$90/dozen.
Cue CardB
Situation: Ms./Mr. Wilson and Ms./Mr. Li are talking about the price of Sunshine T-shirts on the phone.
, You are:
Ms./Mr. Li, the sales representative from Changfeng Company.
, For the price:
You quoted the price at US$100/dozen FOB Shenzhen. Try to make it US$95/dozen.
If the quantity is above 400 dozens, a 10% discount is allowed.
The price is finally set at US$90/dozen.