The Electricity Supply
Regulations 2007
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ED /R01/012 Issue 1 16/12/2007
RRegulation & egulation & SSupervision upervision BBureauureau
Water, Wastewater and Electricity SectorWater, Wastewater and Electricity Sector
Emirate of Abu DhabiEmirate of Abu Dhabi
Document Approved by Recipients of controlled copies
ED/R01/012 NC ADDC, AADC, Transco, Library
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 1 of 13
The Electricity Supply Regulations
2007
ED/R01/012
16 December 2007
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 2 of 13
Contents
1. General ........................................................................................................... 3
1.1 Citation and commencement............................................................................ 3
1.2 Scope, enforcement and disputes ................................................................... 3
1.3 Relevant documents.......................................................................................... 4
2. Definitions...................................................................................................... 5
2.1 Interpretation...................................................................................................... 5
3. Electricity Supply Parameters...................................................................... 8
3.1 Declared voltage & frequency .......................................................................... 8
3.2 Harmonics, voltage disturbances and power factor ...................................... 8
3.3 Prospective fault current .................................................................................. 9
3.4 Earthing system................................................................................................. 9
3.5 Interruptions of supply.................................................................................... 10
4. Requirements for Electrical Apparatus ..................................................... 11
4.1 General Requirements for Safety................................................................... 11
4.2 Distribution Company Apparatus .................................................................. 12
4.3 Customer’s Installations ................................................................................. 13
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 3 of 13
1. General
1.1 Citation and commencement
1.1.1 These Regulations shall be cited as the Electricity Supply
Regulations 2007.
1.1.2 These Regulations shall come into force on 1 January 2008.
1.1.3 These Regulations are issued by the Regulation & Supervision
Bureau through the powers vested in it under Article 62 of Law
No (2) of 1998 (including amendments and re-enactments thereof).
1.2 Scope, enforcement and disputes
1.2.1 These Regulations shall apply to all Licensed Distribution
Companies operating a public distribution network. These
Regulations also apply to Customers, property Owners and
Licensed Contractors with respect to equipment provided at the
Connection Point in any Premises. The detailed requirements
relating to Electrical Installations within Premises are given in the
Electricity Wiring Regulations 2007.
1.2.2 Compliance with these Regulations shall be assessed in
accordance with specifications and guidelines issued by the
Bureau from time to time, or issued by Distribution Companies
and approved by the Bureau (see relevant documents under 1.3).
1.2.3 Failure to comply with these Regulations, or any part thereof, shall
be deemed as contrary to the Law. Such failures will be addressed
in accordance with Article 65(5) (notices served by the Bureau),
Article 66 (failure to comply and imposition of a fine) and
Article 135 (offences and fines) of the Law. Action may be taken
against any Distribution Company, Customer, Owner or other
person to which these Regulations apply.
1.2.4 Relaxation of any of the requirements of these Regulations shall be
approved by the Bureau upon written request from any
Distribution Company, Customer, property Owner or other person.
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 4 of 13
1.3 Relevant documents
1.3.1 The Electricity Wiring Regulations 2007: this document covers
detailed requirements and guidelines for Electrical Installations
within Premises, issued by the Bureau.
1.3.2 The Electricity Distribution Code: covers requirements for the
development, operation and maintenance of distribution networks
owned and operated by Licensed Distribution Companies.
1.3.3 Electricity Distribution Licences: define the responsibilities and
scope of operation of Distribution Companies, including their
obligations to Customers, issued by the Bureau.
1.3.4 The Incident Reporting Regulations 2001: specify the obligations on
Distribution Companies for the reporting of major incidents in the
public supply system, issued by the Bureau.
1.3.5 The Customer Metering Regulations 2005: specify the operating
codes and requirements for meters connected to Customers
receiving electricity supply from any Distribution Company, issued
by the Bureau.
1.3.6 Distribution Company Standards: give details of requirements,
standards and operating procedures for activities of the Licensed
Distribution Companies, including plant and equipment
specifications. These are issued by the Distribution Companies
and, where appropriate, are approved by the Bureau.
1.3.7 International Standards: where appropriate these may be
referenced or adopted by Licensed Distribution Companies or by
the Bureau. These may include, but are not limited to, British
Standards (BS), IEC Standards (International Electrotechnical
Commission) or ISO Standards (International Standardisation
Organisation).
1.3.8 UAE Standards: issued by the Emirates Standardisation and
Metrology Authority (ESMA). These standards may be referenced
where appropriate.
1.3.9 Distribution Company Safety Rules: these define safe procedures
for work on Distribution Companies’ systems, including at the
interface with Customers’ Installations.
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 5 of 13
2. Definitions
2.1 Interpretation
Words which are defined under this section are used in the Regulations
beginning with capital letters e.g. “all Electrical Installations within a Premises
shall be ...”.
Words and expressions other than those described in this section, which are
defined in the Law shall have the meanings ascribed to them in the Law.
Words using the singular or plural number also include the plural or singular
number, respectively.
2.1.1 Appliance: an item of current using equipment
2.1.2 Bureau: means the Regulation & Supervision Bureau for the
Water, Wastewater and Electricity Sector in the Emirate of Abu
Dhabi, as established under the Law.
2.1.3 Customer: means any person, corporate body, or company who
has an agreement with a Distribution Company for the supply of
electricity.
2.1.4 Customer Connection Point (CCP): the point which defines the
boundary between the Customer’s Installation and that of the
Distribution Company. This point will normally be at the
incoming cable of the main distribution board and before the main
circuit breaker. In special cases an alternative definition of the
Connection Point may be agreed between the Customer and the
Distribution Company.
2.1.5 Danger: risk of injury to people or animals from fire, electric
shock, burns, explosion or from mechanical movement of
electrically controlled equipment, or the risk of damage to
property.
2.1.6 Distribution Company: a person authorised pursuant to the Law
to carry on distribution of water or electricity..
2.1.7 Earth: the conductive mass of earth, whose electrical potential
(voltage) at any point is conventionally taken as zero.
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 6 of 13
2.1.8 Earthing or Earthed: a general term used to describe the
connection of metallic parts of Electrical Apparatus or Appliances
to Earth.
2.1.9 Earth Electrode: a conductor or group of conductors in intimate
contact with Earth, providing an electrical connection to Earth,
and normally having a known and measurable value of Earth
Resistance (may also be known outside these Regulations as
‘earth rod’, or ‘grounding rod’.)
2.1.10 Earth Resistance: the resistance (in Ohms) from any point on an
Installation to Earth, being measured using an approved testing
device and approved procedure.
2.1.11 Electrical Apparatus: a general term used in these Regulations
which means any cable, line, circuit or sub-circuit, switchgear,
transformer, etc within a distribution network or any part of an
Electrical Installation within a Premises.
2.1.12 Electrical Installation (abbrv: Installation): an Electrical
Installation generally comprises any fixed or temporary cable,
switchgear, transformer or other electrical equipment or apparatus
within a Premises or other place where there is an electricity
supply (including outdoor locations). Appliances are not
considered to be part of the Electrical Installation.
2.1.13 HV (high voltage): an a.c. voltage greater than Low Voltage and
less than 36 kV between phases or 21 kV between any phase and
Earth (internationally referred to as Medium Voltage).
2.1.14 Law: means Law No (2) of 1998 Concerning the Regulation of the
Water, Wastewater and Electricity Sector (as amended by Law No
(19) of 2007).
2.1.15 Licence: means a licence issued by the Bureau authorising the
distribution, generation, supply or transmission of electricity as
described in the Law (part 6).
2.1.16 Licensed Contractor: a company which has been assessed by the
Distribution Company as competent to work on Electrical
Installations and issued a Competency Licence.
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
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2.1.17 LV (low voltage): an a.c. voltage below 1000 V between phases, or
below 600 V between any phase and Earth, or a d.c. voltage below
1500 V between conductors, or below 900 V between any
conductor and earth.
2.1.18 Main Earth Terminal (MET): the main connection point at which
the nominal value of Earth Resistance for an installation is taken,
and to which Earth Electrodes or the Distribution Company Earth
are connected. This will normally be at or close to the Customer
Connection Point. The Main Earth Terminal may also be known
as the ‘main earth bar’.
2.1.19 Owner: the legal owner of a building or property in which an
Electrical Installation is installed and connected to a supply of
electricity. In some cases an Owner may also be a Customer.
2.1.20 Premises: any occupied or unoccupied building or enclosure or
other place where there is an electricity supply. Such locations
would include, but are not limited to, domestic premises,
commercial premises, industrial premises, public buildings, parks,
farms, temporary supplies, construction sites, wedding tents,
outbuildings, caravans, street lighting and traffic signs.
2.1.21 Prospective Fault Current: the value of current that would flow
due to a short-circuit fault of negligible impedance between live
phase conductors, or between phase conductors and Earth, also
known as ‘fault level’. The maximum Prospective Fault Current for
an installation is normally taken at the Customer Connection
Point.
2.1.22 Supply Intake: a term used to describe the location or room
housing the main cable and equipment provided by a Distribution
Company to provision a supply of electricity to a Premises
(includes the Customer Connection Point).
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
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3. Electricity Supply Parameters
3.1 Declared voltage & frequency
3.1.1 The declared supply voltage provided to Customers connected at
LV shall be 230 V single-phase or 400 V three-phase.
3.1.2 The permissible variation of the supply voltage shall be kept within
+10% and -6% of the declared supply voltage.
3.1.3 The declared supply frequency provided to Customers shall be
50 Hz.
3.1.4 The permissible variation of supply frequency shall be +/- 0.1%
(i.e. +/- 0.05 Hz).
3.1.5 For Customers supplied at voltages above LV the permitted
variation of supply voltage shall be +/- 10% and the permitted
variation of frequency shall be +/- 0.1%.
3.2 Harmonics, voltage disturbances and power factor
3.2.1 Customers’ Installations, and the use of electrical equipment
therein, must be designed to avoid the generation of disturbances
in the electricity supply, such as voltage fluctuations, voltage dips,
voltage unbalance and harmonics, which are of a magnitude that
adversely affect other Customers.
3.2.2 The permitted limits of such disturbances are given in the
Electricity Distribution Code, Annex 1. Customers will be required
to install filters or other equipment to mitigate against such
disturbances that are outside the permitted limits (as explained in
the Electricity Distribution Code).
3.2.3 The power factor at the Connection Point between the Distribution
Company and the Customer’s Installation must be maintained at
0.9 lagging or higher. Power factor correction equipment must be
used where required to achieve this value (see the Electricity
Wiring Regulations 2007 - Chapter 10).
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 9 of 13
3.3 Prospective fault current
3.3.1 The maximum three-phase Prospective Fault Current (fault level)
for LV supplies shall be 46kA (1 second) at the LV busbar of the
Distribution Company’s HV/LV substation, or 30kA (1 second) at a
LV feeder pillar, or 25 kA (1 second) at a LV service turret.
3.3.2 The maximum 3 phase Prospective Fault Current for HV supplies
shall be 31.5kA (for 3 seconds) or such lower value as otherwise
agreed between the Distribution Company and the Customer.
3.4 Earthing system
3.4.1 Customers shall be provided with a supply operating under either
of the following earthing systems:
(a) Customer Earthed System (TT): the Customer provides a
Main Earth Terminal for the Installation, which is
connected to a sufficient number of local Earth Electrodes
to provide a maximum Earth Resistance measured at the
Customer’s Main Earth Terminal of no greater than
10 Ohms (referred to as a ‘TT’ system);
(b) Distribution Company Earthed System (TN-S): the
Distribution Company provides a connection to the
Customer’s Main Earth Terminal, using the distribution
network Earthing system, via the armouring or metallic
sheath of the incoming supply cable (referred to as a TN-S
system). The Distribution Company system is earthed at
the distribution transformer (11 kV / 400 V) and separate
earth and neutral conductors are used throughout the
distribution network; or,
(c) Distribution Company Earthed System with additional
Customer Earth (TN-S-TT): the Distribution Company
provides an earth connection to the Customer’s Main Earth
Terminal and a local Earth provided by the Customer is also
connected to the same MET, having an Earth Resistance
value of no greater than 10 Ohms.
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 10 of 13
3.4.2 These types of earthing systems and their associated requirements
are explained in the Electricity Wiring Regulations 2007.
3.4.3 The preferred type of earthing system to be used in Abu Dhabi
Emirate is TN-S-TT. However, either TN-S or TT systems may be
used where agreed between the Distribution Company and the
Customer. The type of earthing system must be clearly labelled at
the Supply Intake.
3.5 Interruptions of supply
3.5.1 Distribution Companies are required to report to the Bureau
interruptions of supply to customers, as well as other system
incidents, in accordance with procedures defined by the Bureau.
3.5.2 The Distribution Company shall operate its network so as to
minimise interruptions of supply to Customers. Specific
standards of performance for Distribution Companies shall be set
by the Bureau, including the average frequency and duration of
interruptions and the maximum times for restoration of supply.
3.5.3 The Distribution Company shall have a right to interrupt the
supply to Customers, without prior notice, in the event of an
emergency (for example, in the case of fire, or other risk to life).
3.5.4 Where the Distribution Company has a reasonable need for a pre-
planned interruption of supply to one or more Customers (e.g. for
essential network maintenance) it shall give notice of at least two
working days to the affected Customers. Such interruptions shall
be arranged to take place at a reasonable time of day.
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 11 of 13
4. Requirements for Electrical
Apparatus
4.1 General Requirements for Safety
4.1.1 All Electrical Apparatus shall be constructed, installed and
maintained so as to prevent danger so far as is reasonably
practicable.
4.1.2 All Electrical Apparatus shall be sufficiently sized and rated to
safely carry out the function for which it is required.
4.1.3 All Electrical Apparatus shall be insulated appropriate to the
function it serves, in consideration of the expected operating
environment, so as to prevent danger so far as is reasonable
practicable.
4.1.4 All Electrical Apparatus which is constructed of metallic or
conducting material, or comprises significant metallic or
conducting parts, which may come into contact with persons, shall
be Earthed so as to prevent the occurrence of a sustained voltage
on such parts.
4.1.5 All Electrical Apparatus shall be protected against damage due to
excess current (caused by a fault or overload) by suitable
protective devices such as fuses, circuit breakers or other device.
4.1.6 All Electrical Apparatus must be suitably located so as to provide
safe access for operation, maintenance and repair and must be
protected against accidental or deliberate interference or damage.
4.1.7 All Electrical Apparatus shall be suitably labelled so as to give
information on its basic operating parameters, its source of
supply, location in relation to other Apparatus, and any
precautions that should be taken. Where Apparatus is accessible
or visible to the general public it should be labelled with a
warning: “LIVE – 400 VOLTS – DANGER OF DEATH” or similar
wording in prominent letters. This warning should be written in
English and Arabic. However, points of normal use for Appliance
The Electricity Supply Regulations 2007
Author Document Version Publication date Approved by
TK ED/R01/012 1(0) 16 December 2007 NC
Page 12 of 13
may be exempt from this requirements (see the Electricity Wirin
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