商务礼仪见面礼仪英文版

商务礼仪见面礼仪英文版 Business negotiations etiquette Abstract Business etiquette is a manifestation of mutual respect of conduct in business activities. Core business etiquette is an act of criteria, used to constrain all aspects of our daily business activities. The central role of business etiquette is to reflect the mutual respect between people. As business leaders identity negotiators, in business negotiations should follow the etiquette of negotiations three elements that focus on instrumentation demeanor, attention to language arts, to comply with etiquette disciplines. In the event a successful business negotiation, negotiation etiquette is not necessarily comply with the success of the negotiations decision criteria. If you violate negotiations etiquette, but it will cause a lot of unnecessary trouble, even be a threat to reach an agreement Key words:Business etiquette Business negotiations Business negotiation, which means refers to negotiate in social life, the parties to meet their needs and safeguard their own interests, the two sides properly carried out to solve a 1 problem. Business negotiations, is the negotiation of a transaction for the realization of active buyers and sellers of goods or services on a variety of trading conditions The role of business etiquette in business negotiations 1.Regulate behavior in business dealings, people interaction, interaction, mutual cooperation. If you do not follow certain norms, the two sides on the basis of lack of collaboration. Among the many commercial specifications. Etiquette can make people understand what should be proud of what not to do, what to do and what not to do, and help determine the self-image, respect for others, to win the friendship. 2. Etiquette is an information transfer information, this information may be expressed by respected, friendly, sincere and so emotional, so that people feel warm. In business activities. Proper etiquette can get each others goodwill, trust. Thus helps to develop their career. 3. Promote feelings in business activities, along with in-depth exchanges. The two sides will probably have some emotional experience. It is expressed as the emotional state of two kinds: one empathy, another emotional rejection. Etiquette is easy to 2 make mutual attraction, promote feelings, leading to the establishment and development of good relationships. Conversely, if not speak etiquette, vulgar, then it is easy to generate feelings of exclusion, resulting in interpersonal tensions. To each other creating a bad impression. 4. Establish the image of a man etiquette, it will establish a good personal image in front of everyone; members of an organization etiquette, it will establish a good image for your organization, won the publics admiration. In addition to a modern market competition beyond competitive products. Even more apparent in the image of the competition. One has a good reputation and image of the company or business, it is easy to gain the trust and support of all sectors of society, can be in an invincible position in the fierce competition. So, business people always pay attention to etiquette, both good qualities embodied individuals and organizations, but also the need to establish and consolidate a good image. Business negotiations etiquette (1)Business etiquette before preparing negotiations 1. Pay attention to the choice of the negotiations. The two sides agreed to negotiate the time to go through the party alone can not decide, otherwise it is rude. To select the most 3 favorable time for ones own negotiations. Avoid mind at a low ebb when, after continuous hard work, the market is not conducive to their next negotiations. 2. Pay attention to the choice of the place of negotiations. Negotiating the best place to fight in their own familiar environment. If we failed to do, or at least should be selected in the two sides are not familiar with neutral venues. To carry out several rounds of negotiations, venue should turn swaps, to ensure fairness. 3. Preparation of negotiators. First, negotiators choice. Select negotiators to meet in the business etiquette of the principle of reciprocity, that is, ones own negotiators to negotiate with each other to represent the identity and position of a peer; secondly, apparel choice negotiators. Mens best to wear a suit or tunic, skirt or suit ladies should wear formal clothing, etc., to each other in order to mature, full of sincerity impression. 4. Negotiations reception preparations. Negotiators from the shuttle, to place and time to negotiate arrangements, hotel reservations, dining and entertainment, the entire process must be carefully prepared, deliberately, always reflect the negotiation opponents respect and courtesy, to 4 show a good image of the company, lay the foundation for the success of the negotiations. 5.Ready to negotiate data. First, before the negotiations on the subject of negotiations, content, agenda fully prepared to draw up plans, objectives and the subject of negotiations. Secondly, a detailed collection and negotiations related materials, such as party strength, political and legal system and market themes, etc. Also, negotiators gather basic information, such as work experience, hobbies, social customs and other aspects of content. (2)Etiquette In business negotiation 1.Negotiations seating etiquette. Business negotiations by the number of groups involved in the negotiations can be divided into bilateral negotiations and multilateral negotiations. Bilateral negotiations on multi-use rectangular table, usually host and guests sit opposite, each side. Negotiating table generally transverse to the door, guests sit door, back door and sit hosts. Sitting among(转载 于:www.zaIdian.cOM 在点 网:商务礼仪见面礼仪英文版) the parties responsible person, in accordance with his position followed by the remaining staff sit around, based on respect for the principle of the right; multilateral sentenced 5 to use more short rostrum, referring to the negotiations to set up a room facing the main entrance of the podium, then all other parties back to the main entrance, facing the podium were seated. Representatives of the parties came to speak in turn. In addition, subject to seating arrangements, the best place to seat and seat licensing arrangements hostesses be guided seats to avoid sitting in the wrong position. 2. Negotiations meet etiquette. First of all, pay attention to the beginning of the meeting etiquette. More formal negotiations occasions, etiquette rules introduced is first introduced high status. After the introduction of low status, in principle, if the equal status, long after the first childs compliance. Was introduced to smile to indicate what should stand up and use some polite language, such as Nice to meet you, heard a lot category. If equipped with business cards can be handed a timely manner. In addition, the attitude etiquette should also pay attention when they meet. Such as watching each other, eyes should stay in each others eyes to the forehead of the Triangle area, make each other feel concerned about your attitude earnest and sincere. Gestures should be natural, 6 especially not cross his arms over his chest, so there is a sense of frivolous arrogance. 3. Negotiations language etiquette. First, articulate. When negotiators to negotiate tight around the target, used some of the euphemistic language, encountered difficulties in the negotiations, requiring the flexibility to take appropriate emergency means out of the woods, as the other side asked to make a difficult question to answer immediately, you can look under the table, and then said: Im sorry, please wait accordance with the agreement, the need at this time to return a phone call to a friend.. so you will be able to multi-fight to one - consider the time clock; followed. Clever use of the silent language. With a smile and a nod, showing not understand when people confused agree unclear when such expressions such as: Finally, talk less and listen more. By listening, we can get a lot of valuable information to each other, understand each other intentions, find a solution to the problem. 4. Negotiations under field etiquette. Business negotiations not only confined to the conference table, the more difficult negotiations, the more the need to focus on private exchanges, which can not only compensate for the lack of a 7 table, or even have an impact on the success of the negotiations. For example, when the negotiations very difficult times, in accordance with the appropriate etiquette, arrange some recreational activities, such as receptions, balls and call, and these contacts is what you ample opportunity to showcase the companys image. If we can win the goodwill of the other party, contribute to the success of the negotiations. (3)Business etiquette final stage of negotiations 1. Signing ceremony. From the liturgy is concerned, when signing ceremony . Must be solemnly , seriously . One of the most notable was undoubtedly hold the seating arrangement problem signing ceremony. One parallel is the most common time of the signing ceremony of bilateral form . Its basic approach is: signing table at the indoor side of the door horizontally . The ceremony was attended by all personnel of both side by side after the signing table, the two sides signed center staff sat side door , passenger side right hand side , the main party left. Second, the relative type, with parallel rows of seats signing ceremony is basically the same . The main difference between the two, but the relative style row seat to attend the 8 signing ceremony of bilateral suite seats moved across the signatory . Third, the President of style, mainly applicable to multilateral signing ceremony. Their operating characteristics are: signature tables still in the room horizontally , I still need to sign in the face of the main entrance of the table , but have just one , and not fixed its seat occupant . When the ceremony , people of all parties , including the undersigned included, all should be back to the main entrance , facing seats on the signature Um . When signed , the parties signatory to the order prescribed should turn took seats at the table to sign the signature , then that should be returned to the original place table. 2. Gifts etiquette. After negotiations negotiators gifts. In addition to the desire to be friendly and deepen the friendship, the more important is the success of the cooperation congratulations. But the gift can not be rushed. In general, you want to determine the value of a gift or as a guest under the circumstances of each gift. Should pay attention to the actual meaning and emotional value of the gift, not worth. Also, pay special attention to each others customs, does not violate each others religious beliefs. In addition, European and American people give each other 9 gifts of time, both sides must face himself open gift wrap, and expressed appreciation and sincere. In short. With the development of society. Business etiquette has become a modern social and economic interaction is required. For business negotiation and other business associations have an important role, has become our traditional cultural inheritance and development of etiquette in business dealings. Famous etiquette expert Professor Jin Zhengkun said: Courtesy is respect for others, respect for the instrument in the form of the foot. To better into the modern business dealings, we 篇二:中西方商务礼仪(英文) Different Business Etiquette between China and the West I. Introduction Business etiquette is a kind of civilization accumulation of human being.It becomes fixed during the business communication, being handed down from generation to generation. It is also a kind of standard behavior observed by the businessmen in their communication. Different countries have different culture traditions, so their business etiquette is also different from one another. There are great 10 cultural differences between the cultural cores of Confucian in China and the cores of Christian in the West, which leads to some differences in the business etiquette between China and West. II. The Influence of Cultural Differences on Business Etiquette Differences Between China and the West Generally speaking, the differences on business etiquette between China and the West are influenced by several cultural factors, such as values, view of time, view of space, view of diet, verbal habits and nonverbal. The paper mainly focuses on time and space approach. 2.1 From the approach of time Thoreau once said,“If a man does not keep pace with his companions, perhaps it is because he hears a different drummer.”Now, we use the phrase “the beat of a different drummer”to explain any different pace of life. The attitudes toward time vary from culture to culture. And it is understandable that people of different cultures hold different views toward time. When it comes to international business, the view of time can be divided into two types, such as monochromic time and polychromic time. Countries that follow monochromic time perform only one major activity at 11 a time, while countries obeying polychromic time perform several activities simultaneously. (Jeanette S. 113) The United States is a monochromic culture. In monochromic culture, time is regarded as something tangible. Time is seen as linear and manageable. Therefore, people concentrate on the task at hand, taking time commitments seriously and being accustomed to short-term relationships. For example, in the West, time is a kind of precious and limited resource. The business people attend the business meeting on time. If someone was late, he would be considered to be lack of honesty. And the U.S. business people always expect to solve their business problems within twenty to thirty minutes. In monochromic cultures, it is considered a rude to do two things at once, such as reading a journal in a meeting or answering the telephone while someone is in your office. Schedules and keeping appointments are consistent with value of people in monochromic cultures. Chinese people are typical example of polychromic cultures. Chinese people are well adapted to doing several things at once and do not mind interruptions. In their opinion, people are more important than schedules to 12 members of polychromic cultures. Their lifestyle is less organized than that of monochromic people. In their eyes time is just like a circle that does not have the end. So Chinese people are highly distracted and subject to interruptions. They consider time to be casual and flexible. For example, to most Chinese today, time simply flows from one day to the next. If a job is not done today, maybe it will be done the next day or the next. And the business meeting would generally last for several hours. Compared with the Westerners, few Chinese equate time with money. When foreign businessmen arrive in China, most Chinese will make them settle down in hotels and give them an opportunity to rest up. Because Chinese do not expect them to immediately rush into business. However, generally this arrangement will be politely but firmly rejected by visitors. When Chinese are involved in international business, they will get familiar with the Western concept“time is money”. But they do not automatically relate it to the pace of business. Besides, Chinese do not pay much attention to the appointment. Sometimes even if there is an appointment, the Chinese would not stick to it seriously. When people of 13 different cultures interact, misunderstandings often arise as a result of different time view. For instance, in the Western countries, the business contact would be pre-arranged within three to four weeks. Business people pre-arrange the business contact at least two weeks in America. The appointment is holy to Americans. In the business communication, if someone asks to have a business contact at the last minute, he will be considered to make trouble or insult the others. On the contrary, the Chinese people pay more attention to relationship. In their business activity, if there is an important person need to be contacted, they could cancel the primary appointment to meet him. It is unacceptable to American business people. This example shows the cultural differences in time sense between China and the West. And it becomes increasingly important as modern business communications put more and more businessmen in daily contact. If we are to avoid misunderstanding, we need to know better about our own cultural biases and those of others. (Wen Yaoqing, 127) 2.2 From the approach of space Space, is the physical distance between people when they 14 are interacting. It is deeply influenced by culture. When people are having a conversation, the distance between them changes dramatically from one culture to another. Generally speaking, there are four zones when U.S. people interact: the intimate zone, the personal zone, the social zone, and the public zone. The intimate zone, less than 0.46 meters, is reserved for a close friend. And it appears briefly when the business colleagues shake hands. The personal zone, from 0.46 meters to 1.2 meters, is used for giving instructions to someone in an office. The social zone, from 1.2 to 3.6 meters, is used for impersonal and formal business meeting. The public distance, over 3.6 meters, is the most formal zone. (Lillian H. 83) Americans tend to need more spaces than Chinese. When having a conversation with Chinese, Americans will back away for the Chinese partner is standing too close. Standing too close to someone in the United States may leave a bad impression on the others, as it implies the person is upset, overbearing, or he is making sexual advances. These negative positions should be avoided in the United States. In China, people prefer to stand close to each other and they 15 think it is a normal and friendly way to communicate with each other. Besides, the arrangement of desks, chairs, and conference table also feature the different styles of communication. When the United States people are conversing, they prefer the face-to-face arrangement of chairs whereas the Chinese prefer side-by-side arrangement. They like this arrangement because they could avoid direct eye contact through it. IV. Conclusion With the globalization of the world economy, organizations are culturally diverse in handling all kinds of business activities, especially multinational cooperation. More and more business people have become aware of the strong impact from culture. And they should have a good understanding of the other business etiquette culture beforehand, which is beneficial for both sides of the business people. Only in this way will it be possible for them to expand their business and make it more prosperous. 篇三:外贸英语:国际实用商务礼仪18条 外贸英语:国际实用商务礼仪18条 恰到好处的商务礼仪在处理外贸事宜中是十分必要的。今 16 天，小编为大家整理了国际实用商务礼仪18条。每一条都 蕴含学问哦~ 1. Whats the “first custom” in the international society? 被国际社会公认的“第一礼俗”是什么, “Lady first”. 女士优先。 2.What is the “Three A” principle in social communications? 社交中的“三A原则”指的是什么, Accept, Appreciate, Admire. 接受对方，重视欣赏对方， 赞美敬佩对方。 3.What does TOP mean in the international etiquette? 在国际礼仪中，TOP指的是哪三个原则, Time, Objective and Place 时间，目的, 地点。 4.When you are talking with people from western countries, eight topics should be avoided. What are they? 和 西方人交谈时，应避免哪八个话题, Age, marital status, salary, experience, address, personal life, religious belief, politics, and opinions about other people.年龄，婚否，收入，经历，住址，个人生活，宗教信仰，政 治见解，以及对他人的看法。 5.Which three words are the most common ones in social life? 哪三个词在社交场合最常用, Thanks, Excuse me (sorry), Please. 谢谢，对不起，请。 17 6.What are the requirements for appearance in social communication occasions? 社交场合的仪容要求是什么, Natural, Harmonious, Beautiful自然，和谐，美观。 7.Could you tell us the general rules for greetings? 打招 呼致意的一般规则是什么, * Gentlemen say hello first to ladies. 男性先向女性致意。 * Young men say hello first to elderly men. 年轻者先向年 长者致意。 * The employees say hello to the employers.下 级应向上级致意。 8.You want to visit a foreign friend, and what will you do first? 你想要拜访一位外国朋友，首先应该怎么做, Youd better make a phone call first to make an appointment. 你最好打电话预约一下。 9.To attend a formal party, how will you dress yourself? 参加正式晚会，应如何着装, An evening dress or a suit 晚装或套装。 10.On formal occasions, how many colors of all your clothes should be? 在正式场合，一个人全身服装的颜色应该 多少种, No more than three. 最好不超过三种。 11.On formal occasions, what kind of shoes should a man wear? 在正式场合，男士应穿什么样的鞋, 18 Black leather shoes.黑皮鞋。 12.On formal occasions, can a man match the black shoes with white socks? 在正式场合，男士的黑皮鞋可以和 白袜子搭配吗, No, he cant. 不可以。 13.If the suit is buttoned, where should be the stickpin? 西装系着扣时，领带夹应在衬衫的哪两粒钮扣之间, Between the second button and the third button of the shirt.夹在衬衫的第二和第三粒钮扣之间。 14.If the suit is unbuttoned, where should be the stickpin? 西装敞着穿时，领带夹应在衬衫的哪两粒钮扣之间, Between the third button and the fourth button of the shirt.夹在衬衫的第三和第四粒钮扣之间。 15.When your foreign friend says, “Your new dress is so beautiful.”what are you supposed to say? 当你的外国朋友 对你说:“你的新衣服真漂亮!” 你应该怎么说, You should say, “Thanks, I am glad you like it.” 你应该 说:“谢谢，很高兴你喜欢。” 16.When taking the escalator, which side should you stand on? 坐手扶电梯时，应站在靠哪边的位置, You should stand on the right side. Leave the left side for someone in rush. 应靠右侧站立，为有急事的人空出左侧通 19 道。 17.In big parties, how do people get to know each other? 在大型聚会上,人们怎样相识? By making self-introduction.通过自我介绍。 18.When making self-introduction, how many minutes should it take? 做自我介绍时，多长时间为宜, Half a minute, no more than one minute. 半分钟，不能超过一分钟。 原文来自 必克英语 20