致用英语第一册听力原文

UnitOneTask1Dialogue1Hi,Michael,how'sitgoing?Prettygood.Howareyoudoing,Sam?Notbad,thanks.Dialogue2Hello,I'mSally.Gladtomeetyou.Hello,Sally.Myname'sAmy.Whereareyoufrom?I'mfromSingapore.AndthisismycousinIrene.She'sinthesamedepartmentwithus.Hi,Amy.Pleasedtomeetyou,Irene.Dialogue3ProfessorSmith,I'dliketointroduceAllentoyou.Thisismyroommate,Allen.AndAllen,thisismyEnglishteacher,ProfessorSmith.Howdoyoudo,ProfessorSmith?Henryalwaystellsmethatheenjoysyourclassesverymuch.It'smygreatpleasuretomeetyou.Nicetomeetyou,Allen.SoareyouanEnglishmajor,too?No,Imajorincomputerscience.ButIlikeEnglishalot.Task21.Myname'sRaymond.IliveinLongIsland.Iamheretostudyjournalism.2.Hello,I'mSarah.IcomefromCalifornia.AndthisismycousinEmily.She'sfromMichigan.WearebothintheEnglishDepartment.3.Hey,everyone.Myname'sJohn.IcomefromHongKong.Iamgladtostudychemistryhere.PartBListeningPracticeTask11.George,I'dlikeyoutomeetSimon.2.Niceweather,isn'tit?3.Goodafternoon4.Let'sgettoknoweachother.Whydon'twesayalittlebitofourselves?Task2Goodmorning.howcanIhelpyou?Goodmorning.I'mheretoapplyforastudentID.Myname'sJessicaRoss.Haveyouregistered,Jessica?No,Ihaven't.Here'swhatyou'lldo.YouneedtogetregisteredbeforehavingastudentID.Gotothenextroomandtheywillhelpyoufillintheformthere.Comebackhereafterregistration.OK,thenextroom,isthatright?That'sright.Thankyou,madam.Seeyoulater.You'rewelcome.Seeyou.1.ShewantstoapplyforastudentID.2.No,shecan’t.Becausesheneedstogetregisteredfirst.3.Tothenextroom.Task3MynameisDonaldTrump,andI’mthelargestrealestatedeveloperinNewYork.Iownbuildingsallovertheplace,modelagencies,jetliners,golfcourses,casinos,andprivateresorts.Butitwasn’tsoeasy.Aboutthirteenyearsago,Iwasseriouslyintrouble.Iwasbillionsofdollarsindebt.ButIfoughtbackandIwon.Iusedmybrain,Iusedmynegotiationskills,andIworkeditallout.Nowmycompany’sbiggerthaniteverwas,it’sstrongerthaniteverwas,andI’mhavingmorefunthanIeverhad.I’vemasteredtheartofthedeal,andI’veturnedthenameTrumpintoabrandofthehighestquality.Andasthemaster,Iwanttopassalongmyknowledgetosomebodyelse.I’mlookingfortheapprentice.Rightnowalloverthecountry,sixteenofAmerica’sbestandyoungentrepreneursarearrivinginNewYorkforthechancetoworkasmyapprenticeandgetafirst-handlookintotheworldofbigbusiness.Theycomefromallwalksoflife.Thisisthechancetoworkformeforahugesalaryandmoreimportantlylearnenoughsothatmaybetheytoocanbecomeabillionairesomeday.Thisisgoingtobethedreamjobofalifetime.1.largestNewYork2.billionsofdollarsindebt3.Sixteen.Task4Whenyougotojobinterviews,you’reoftenexpectedtointroduceyourselfatfirst.Yourself-introductionplaysanimportantroleinmakingagoodfirstimpressionontheinterviewers.Thereisnofixedanswertowhatagoodself-introductionisbecauseofthedifferencesinthecompanies,theinterviewersandthejobapplicants.Youmightliketorepeatthemainpointsfromyourresume,oryoumightwanttofocusontheinformationthatisnotshownthere.Whateverwayyoudoit,myadviceisthatyourinformationmustberelevanttothejobyouapplyfor,orthequalitytheyarelookingforinyou.Atthesametime,speakinaclearvoiceandinafriendlytone.Don’tforgetyourbodylanguage.Asmileandeyecontactwillhelp,too.PracticalListening:Welcometothelisteningcourse.I'mDr.Evans.FirstI'dliketogiveyouabriefintroductiontothiscourse.Listeningiscentraltoourpersonal,educational,social,familyandprofessionalsuccess.Thiscourseaimsathelpingyoudevelopeffectivelisteningskills,attitudes,andbehaviours.Therewillbeastudyofthelisteningprocessaswellasthebarrierstoeffectivelistening,andtherewillbetrainingactivitiesforself-improvementindifferenttypesoflistening.TherequiredtextbookforourcourseisListeningwrittenbyWilliamBrown.It'savailablebothatthebookstoreandthelibrary.Youwillbeevaluatedonyourperformanceinclass,yourhomeworkanyourtestgrades.Therewillbeafinalexamination.Nomid-term,butwewillhaveasmalltestduringtheterm.Allright,anyquestions?ListeningWilliamBrownbookstoreperformanceinclasstestasmalltestUnitTwoListeningSkillsTask11.Itisalwaysgoodtalkingtoyou.2.I’mafraidit’stimeweleft.3.Ifwedon’tleavenow,I’mafraidwe’llmissthetrain.4.I’dbettergetgoing.5.Beforeleaving,Iwanttothankyouforspeakingwithme.Task2Dialogue1W:Ireallyhadagoodtimetonight,butIguessI’vegottogonow,orI’llmissthelastbus.M:Whattimeisitnow?W:Mywatchsaystenminutestoten.Questions:Whattimeisitaccordingtothewoman?Dialogue2A:ThisisHelen.I’mcallingtosaygoodbye.B:Hi,Helen.Whendoyouleave?A:Myflightleavesat11:30tomorrowmorning.B:I’llseeyouoffattheairport.Question:WhenwillHelenleave?Dialogue3W:Ifyoudon’tmind,I’llhavetobeleavingnow.Ihaveaclassataquartertothree.M:Oh,you’dbetterhurry.Seeyoulater.W:Seeyou!Question:Whendoesthewoman’sclassbegin?Dialogue4M:Thanksforinvitingus,Cindy.W:Ireallyhadawonderfultimewithyou.M:Hey,howaboutcomingtomyplacethisFriday?Icanpickyouupat5:20ifyouhavetime.W:Thatwouldbegreat!5:20isfinewithme.Question:Whenwillthemanpickthewomanup?BListeningPracticeForrest:Andoneday,outoftheblueclearsky,IgotaletterfromJennywonderingifIcouldcomedowntoSavannahandseeher,andthat’swhatI’mdoinghere.ShesawmeonTV…running.I’msupposedtogoonthenumber9bustoRichmondStreetandgetoffandgooneblockleftto1947HenryStreet,Apartment4.OldLaday:Why,youdon’tneedtotakeabus.HenryStreetisjustfiveorsixblocksdownthatway.Forrest:Downthatway?OldLaday:Downthatway.Forrest:Itwasnicetalkingtoyou.OldLaday:Ihopeeverythingworksoutforyou!CoreListeningTask1Dialogue1M:Excuseme.Haveyoubeenwaitinghereforalongtime?W:I’vebeenhereforabout15minutes,Ithink.M:Doesthebushereoftentakethatlong?It’ssohothere.W:Well,itdepends.Usually5minuteswilldo.M:Theweatherchangesalotthesedays.WhenIleftthehotel,theweatherforecastsaiditwouldberaining,yetnowhowthesunisshining!W:Weatherforecastsarenotalwaysreliable,youknow.Oh,herecomesthebus!Gottogonow.Bye!M:Goodbye!Dialogue2Tim:Jerry,Iheardthatyou’removingtoShanghai.Jerry:Yes,Tim.Myparentsareopeninganewshopthere.Tim:I’llcertainlymissyouverymuchhere.Jerry:I’llmissyou,too.Tim:Let’skeepintouch.Jerry:I’llcallyouassoonasIgetthere.Dialogue3A:Thankyouforallyou’vedoneforme.Ireallyhadawonderfultimestayingwithyou.B:It’smypleasure.Don’tforgettodropusalineortwowhenyouhavetime.A:Icertainlywill.Let’sstayintouch.B:Takecareandhaveasafetriphome.Dialogue4A:Ijustdroppedintosaygoodbye.I’mleavingforHongkong.I’vejustfoundagoodjobthere.B:Congratulations!Whenareyouleaving?A:I’lltrytocatchthe11:10traintomorrowmorning.B:IwishIcouldseeyouoffatthestation,butIhavetobeondutytomorrow.A:That’sallright.Wewillwritetoeachother,won’twe?B:Sure!Haveagoodtrip!Task2Kate:Hey,David!Haveyoumetmyfriend?David:I’mafraidIhave’t.Kate:Well,thisismyoldestandbestfriend,Nancy.She’svisitingmefromheruniversity.David:Hi,I’mDavid.Nancy:Hi,David.It’snicetomeetyou.David:Soyouwillbestayinginourschoolfortheweekend?Nancy:Yes,I‘llstaywithKatehere.Wearedoingsomecatchinguptogether.Ihavealottotellheraboutmynewschool.David:Whichuniversityareyoustudyingat?AreyouanEnglishmajorlikeKate?Nancy:I’mdoingmyundergraduatestudyandCityUniversity.I’minmedicine.Kate:David,Nancy’sverygoodatwriting,too.Shestartedapoetryclubwhenwewereathighschool.(ToNancy)Davidlovespoetryverymuch.Nancy:Oh,really!David:Youtwomusthavehadalotoffuntogetherthen.Ialwaysappreciatethosewhowritegoodpoems.Kate,I’lltalktoyounextMondy.I’dbetterbegoingnow.Nancy,nicemeetingyou,andenjoyyourweekendhere!Kate:Seeyoulater!Nancy:Thankyou.Goodbye!Task3Nowadaysrelativesandfriendslivemuchmorespreadoutthanbefore.Howdopeopleovercomelongdistancestostayintouchinmeaningfulways?—andthatmeansmorethan“Hi!”“Howareyou”“EverybodyOK?”“Good.Seeya!”Cellphones,textmessages,email,andcomputer-generatedphonesareallpartofabatteryofweaponsthathelpfriendsandlovedonesstayintouch.One-on-onecommunicationthroughsuchmeanshelpskeeprelationshipsalive,butthevigorthatflourishesinagroupoffolks,especiallyofmixedgenerationsishardtoachievebymailandphone.Groupcommunicationbyphoneisnotimpossible,though.Forexample,familymemberslivingalloverthemapcanarrangeaconferencecalltotalktogether.Butthebillfordoingthisisoftenhugeandthereforeitisnotrecommended.Theinternet,however,providesoptionsweneverhadbefore.Cybercommunicationsmakeitaloteasiertosatyintouch.Andjustintime,too.Familiesorfriendscanregisterasane-groupat“E-Groups”orotheronlinelinkingservices.Andthenwhenyoupostanemailtoyourformede-group,you’repostingtoeveryoneonthelist.Ineffect,youhaveachatroomsituation.Usingdigitalphotostoenhavethetopicorkeepthelinkersupdatedonchildren’sgrowthandotherprogresscanbegreatfun,too!Task4Indailylifepeoplearegettingmoreandmoreinformal.Sodon’tgetsurprisedatEnglishnative-speakersnotsaying“Howdoyoudo?”andshakinghandswithyouwhenyoufirstmeet.Acausal“Hi”or“Howareyoudoing?”or“Hello”oftentakestheplace,butitmeansthesamething.ItisneithersurprisingtoseethattheChinesedonotoftengreeteachotheranymore.Theyjustnodorsmileinstead.Similarly,attheendofaday,itismoreoftenthecasethatyouwaveacheery“goodbye”orsaysomethinginformaltothewholegroupsuchas“solongeverybody”thancirculatingaboutagroupintheofficegivingeachoneapersonalfarewell.KeyDPracticallisteningMr.ZhangwasaprofessorworkingatauniversityinGuangzhou.HespentfourmonthsatUniversityofSydneyonajointresearchproject.HelivedwithalocalfamilyduringhisstayinSydney,andmadealotoffriendsthere.Beforehereturnedhome,hiscolleaguesandfriendsinSydneyheldafarewellpartyforhim.AndMr.Zhoumadeaspeechattheparty:“I’dliketotakethisopportunitytosayafewwords.ThefourmonthsI’vespentherehavebeenoneofthemostunforgettableexperiencesIhaveeverhadinmylife.EverybodyI’vemetinSydneyhasbeensokindthatI’vereallyfeltquiteathomeallthetime.”EveryonehereissoconsiderateineverywayandsofriendlyingivingmeeveryhelpIneedinmyworkandlife,thatIreallydon’tknowhowIcanthankyouenough.IhopemyhostandmyfriendsherewillsoonpayareturnvisittoGuangzhou.Nowletmetakethisopportunitytothankyouallforyourhospitalityandsaygoodbyetoyouall.Thankyou!”PartCFunListeningTask1Upside-downPhilipwasthemanagerofasmallelectronicsshop,wherepartsofelectronicproductswerealsoavailableuponrequest.OnceheorderedpartsNo.699fromafactory.Withaglanceatthelittleboxwhenhereceivedit,hethoughtthatsomeonehadsenthimpartsNo.669instead.Hewassoangryatthefactory’sincompetencethatheimmediatelysenttheboxbackwithoutopeningit,alongwithalettergivingthemapieceofhismind.Afewdayslater,Philipreceivedthesameboxback,withaletterthatcontainedjustfourwords:“TURNTHEBOXOVER”.Itwasnotuntilheopenedtheboxthatherealizedhewastheonewhohadmadeamistake.KeyPhilipwascareless.Thepartshereceivedwereright,butheheldtheboxupside-downandmistook699to669.Task2Itwon’tbeeasy,you’llthinkitstrange这并不容易，你们也会诧异WhenItrytoexplainhowIfeel我努力说出我的感受ThatIstillneedyourloveafterallthatI’vedone因为即使今天，我仍然需要你们的爱Youwon’tbelieveme你们不会相信Allyouwillseeisagirlyouonceknew今天你们看到的，不过是曾经认识的小女孩Althoughshe’sdressedupthenines虽然穿着大人的衣服Atsixesandsevenswithyou举止思想依然幼稚Ihavetoletithappen,Ihadtochange我别无选择，我只能抗争Couldn’tstayallmylifedownatheel无法忍受草根生活Lookingoutofthewindow,stayingoutofthesun呆望窗外，不见天日SoIchosefreedom所以我选择了自由Runningaround,tryingeverythingnew四处游历，不断尝新Butnothingimpressedmeatall但我并未遇到惊喜Ineverexpecteditto我本来也没有奢望Don’tcryformeArgentina阿根廷，别为我哭泣ThetruthisIneverleftyou我对你不离不弃Allthroughmywilddays,mymadexistence无论潦倒，无论疯狂Ikeptmypromise,don’tkeepyourdistance我已信守诺言，请不要舍我而去Andasforfortune,andasforfame至于荣华，至于名利Ineverinvitedthemin我从未苛求Thoughitseemedtotheworld虽然世人眼中TheywereallIdesired这是我唯一的目标Theyareillusions它们不过是浮光幻影They’renotthesolutionstheypromisetobe并非灵丹妙药Theanswerwashereallthetime我的答案一向都是：Iloveyouandhopeyouloveme爱人，并希望人亦爱我HaveIsaidtoomuch?我是否说得太多？There’snothingmoreIcanthinkoftosaytoyou其他的，暂时也想不起来Butallyouhavetodoislookatmetoknow你们看着我，就会明白Thateverywordistrue发自肺腑，字字真言Unit3CongratulationsandGoodWishesPartAListeningSkillsTask11.Letmecongratulateyouonyoursuccess.2.Iwishyouthebestofhealth.3.Ihopeyouenjoythefilm.4.Takecareofyourself.5.Haveagoodtime.Thankyou.Task2Dialogue1W:Ihearyou’regoingtotraveltoTibetnextweek.M:Yes,Ihavebeenhopingforsuchatripforalongtime.W:Ienvyyou.Tibetissuchabeautifulplace.Haveagreattrip.M:Thankyou.Question:Whatisthemangoingtodo?KeyHeisgoingtotravel/haveatriptoTibet.Dialogue2M:Howdidyoudoinyourfinalexam?W:IgotanA!Ireallycan’tbelieveit.M:Youdeserveit.Iknowhowhardyou’veworkedforit.AndI’msohappyforyou.W:Thankyou.Question:Howdidthewomandointhefinalexam?KeyShegotanA/didagoodjob/didverywellinherfinalexam.PartBListeningPracticePre-listeningWeWishYouaMerryChristmasEnyaWewishyouamerryChristmas;WewishyouamerryChristmas;WewishyouamerryChristmasandahappynewyear.Goodtidingswebringtoyouandyourkin;WeWishYouAMerryChristmasandahappynewyear;Weallwantsomefiggypudding;Weallwantsomefiggypudding;Weallwantsomefiggypudding,sobringsomerighthere.Wewon’tgountilwegetsome;Wewon’tgountilwegetsome;Wewon’tgountilwegetsome,sobringsomerighthere.WewishyouamerryChristmas;WewishyouamerryChristmas;WewishyouamerryChristmasandahappynewyear.CoreListeningTask1Dialogue1M:Doyouknowit’sAlly’sbirthdaytomorrow?W:Hey,you’reright.Hmm,it’stoolatetosendacard.Well,let’sdosomethingforher.M:Howaboutasurpriseparty?W:That’sagreatidea.Let’sgetstarted.Question:Whataretheygoingtodo?KeyCDialogue2W:It’ssaidthatyou’removingtoanewapartmentsoon.M:Yes.Iwasselectedasdirectorofthenewbranchofourfirminanothercity,sowewillmovethereprettysoon.Andyouknow,Katehasbeenlongingforabiggerapartmentforalongtime.W:Yeah,shemustbeveryhappynow.Congratulationsonyourpromotion.Question:Whatdoweknowabouttheman?KeyBDialogue3W:Hi!Jack,Ijustcamebackyesterday.AnythingnewwhileIwasaway?M:Congratulations,Susan.It’ssaidyou’llbepromotedtomanagerandbecomemyimmediateboss.Question:Whatisthemostprobablerelationshipbetweenthetwospeakersatthemoment?KeyDDialogue4M:Ourfootballteamhasjustwontheleaguefinalmatch!W:Wow,wehavebecometheleaguechampionforthefourthtime!M:Cheers!Question:Howmanytimesbeforehastheschoolfootballteamwontheleaguechampionship?KeyBTask2ArecentsurveyfromAmericaOnline’sTegicCommunicationsshowsthata“surprisingnumberofpeople”inAmericaandEuropearesendingChristmasandNewYeargreetingsbytextmessagingratherthanthroughconventionalpapercardsviathemail.ThesurveyisbasedondatafromtheU.S.andfivecountriesinEurope.Whenmobileuserswereaskedwhethertheyhaveorwouldsenda“MerryChristmas”textmessage,thefollowingpercentagesinanarrayofcountriessaidyes,including:TheU.S.,39percentTheU.K.,56percentFrance,66percentGermany,79percentSpain,88percentItaly,91percentInaddition,thefiguresaboutsendinga“HappyNewYear”textmessagewereroughlyequivalent.Othersimilarsurveysshowtheincreasingpopularityofthetextmessagingaswell.AreportfromthewirelessproviderAlltelindicatesthattextmessagingincreasedby154percentduringthelastyear.ThewirelesscompanysaidthatinthemonthofJunethisyear,7.2billiontextmessagesweresent,ahugeincreasefromthe2.8billionsentayearearlier.Task3Haveyoueverheardotherssaying“crossyourfingers”or“I’llkeepmyfingerscrossedforyou”?Thephrase“crossone’sfingers”mayleavesomepeoplescratchingtheirheads.Thisphraseisawishforgoodluck.IthassomethingtodowiththeoldbeliefinthestrongpoweroftheChristiancross.Forthoselivingintheoldtimes,theythoughtwitchesandghostsexistedintherealworldandtheyblamedillnessandbadluckonevilforces.Thecross,theybelieved,couldprovidethemprotectionandwardofftheevilinfluence.Normally,makingthesignofthecrossinvolvesfoursteps---touchtheforehead,heart,leftshoulder,thenrightshoulderwithyourrighthand.However,onecanmakeacrossshortcutbycurlingthemiddlefingerovertheindexfingerofonehand.Althoughsuperstitionsaboutthewitchesandtheevilsslowlydie,thephrase“crossone’sfingers”liveson.ItisusedforsuchalongtimethatithasbecomeanidiomnotonlyusedbyChristiansbutalsothosewhodonotbelieveinGod.Key1.goodluck2.protectthem/providethemprotection3.Tocurlthemiddlefingerovertheindexfingerofonehand.4.Yes.(ItisusedbyChristiansandnon-Christiansaswell.)Task4Failure,oftentakenasanegativepartoflife,canbeawaytowardssuccessifyouthinkitinanotherway.Successfulpersonsarethosewhotakefailureswisely.Edison,theinventorofthelightbulb,hadmadehundredsofmodelsthatfailedbeforehefoundtherightwaytomakeone.Buthedin’tallowhimselftobedowneverytimehisexperimentfailed.Instead,heencouragedhimselfbythinkingthathehadjustfoundanotherwaythatdidn’twork,andhadmovedonestepclosertomakingtherightone.Whenyouhaveadifficulttime,don’tloseheart.Thinkaboutyourfailure.Whatcausedit?Whatcanyoulearnfromit?Whatcanyouchangesothatthingswillimprovenexttime?Probablyyouwillfindthatfailurecanreallyteachyoualot.Key1.A2.CPracticalListeningItisreportedthatsome14billiongreetingtextmessagesweresentduringtheweek-longSpringFestival.Thefiguremeantexcellentincomeforprofessionalmessagewriterswhowriteforthewebsitesthatprovidedownloadingservicesforcutemessageseekers.AccordingtoanemployeeofChinaMobile(oneofChina’stoptwotelecommunicationsoperators),someproductivetextmessagewritersearnedmorethan10,000yuanintheweek,equivalenttotheiraveragemonthlyincome.Subscriberswantcute,ingeniousmessagestoextendgreetingsandbringjoyandfuntotheirfriends,somessagewritersmusthaveagoodcommandofthelanguage,saidatextmessagewritersurnamedChen.Healsosaidthatmessagewritersmusthavebasictraininginartandmusicinordertoproducemulti-mediamessages.Key1.About14billiontextmessagesweresentduringtheweek-longSpringFestival.2.Thisbroughtexcellentincomeforprofessionalmessagewriters.3.Someproductivetextmessagewritersearnedmorethan10,000yuanintheweek.4.Messagewritersmusthaveagoodcommandofthelanguage.5.Messagewritersmusthavebasictraininginartandmusicinordertoproducemulti-mediamessages.Unit4ApologiesPartAListeningSkillsTask11.Janecan’tarrivehereontimebecauseoftheheavytraffic.2.Carldidn’tfeelverywell,sohedidn’tgototheconcert.3.Ourflightisdelayedduetoaproblemwiththewingsoftheplane.4.Janeaskedmetostay,forsheknewIwasfreethenextday.5.TherainsuddenlypoureddownwhenIwaswalking,whichmademewetthrough.Key1.R2.R3.C4.R5.RTask2Dialogue1M:Alltheguestshaveleft.It’sjustthetwoofusnow.Shallwehaveadance?W:Shallwegoforawalkinstead?I’mafraidthemusicistooloud.Question:Whydoesn’tthewomanwanttodance?KeyCDialogue2W:Youdidn’tdrivetoyourofficethismorning.Issomethingwrongwithyourcar?M:No,it’sjustthatIfeltdrowsythismorningasItooksomemedicinelastnight,soIthinkI’dbetternotdrivetoday.Question:Whydidn’tthemandrivetowork?KeyAPartBListeningPracticeCoreListeningTask1Dialogue1Kate:I’msorryforthenoise,Mary.Ididn’tknowthatyouweretakinganapwhenIplayedthemusic.Mary:It’sallright,Kate.Question:WhatdidKatedo?KeyBDialogue2M:Excuseme,madam.W:Yes,canIhelpyou?M:Iboughtawatchhereaweekago,butthesecondhand’soffalready.W:I’msorryaboutthat.Let’sseewhatwecandohere.M:I’dliketohavemymoneyback.W:I’mterriblysorry,butyou’llhavetoseethemanagerforarefund.Question:Whatdidthemanwanttodo?KeyBDialogue3Ally’smother:I’mverysorrytohavegivenyousomuchtrouble,Mrs.White.Ireallydidn’tknowthatIhadtobeondutytoday.Mrs.White:Don’tworryaboutthat.Allyissuchalovelylittlegirlandwealllovetobewithher.Ally’smother:Thankyousomuchfortakingcareofher.Thankyousomuch.Mrs.White:Youarewelcome.Question:WhatdidMrs.Whiteprobablydothatday?KeyCTask2M:Excuseme.HavetheystartedboardingfortheflighttoLondon?W:FlightBA170toLondon,sir?M:Yes,ma’am.Whencanpassengersbegintoboard?Ihavebeenwaitinghereforquiteawhile.W:Oh,I’msorry.Butthisflightisdelayed.M:What?Itisdelayed?Howcomewegotnonotice?W:I’mverysorryfortheinconvenience.Momentsagotherewasanannouncement.Theflightisdelayedduetoasuddenrainstorm.W:Howlongwillwehavetowait?M:I’mterriblysorry,butIreallydon’tknowforsurenow.I’llkeepyouinformedassoonaspossible.Key1.Apassengerandaclerkattheairport.2.Hisflightisdelayedandhegetsnonotice.3.Asuddenrainstorm.4.No,shecan’t.Shewillkeepthemaninformedassoonaspossible.Task3Formanyofusapologizingcanbeadifficultthingtodo.However,ourlevelofdiscomfortisusuallyrelativetotheoffence.Mostofushavenoproblemsaying“I’msorry”whenweaccidentallybumpintosomeoneonthestreet.Infactthattypeofsituationissocommontousthattheensuingapologyhasbecomeareflex---anautomaticresponsewithnaturaltiming.Butwhatwillhappenwhenwehavetothinkaboutapologizing?Whenwestarttothinkabouttheapology,wealsothinkthebehaviororactionsthatleduptoit.Asaresult,ourthoughts,emotionsandpridebecomepartofthemixandweoftenfeelembarrassedandasenseofshameanddiscomfortwiththesituationwhichthentranslatesitselfintonotknowinghowtoapologise.Thegoodnewsisthatifwemessedthingsupallthetime,wewouldknowexactlywhattosayandhowtoapologise---justlikewedowhenwebumpintoastranger.Thefactthatwearenotsurehowtosaysorrymeansthatmostofthetimeourbehaviorisprettymuchontherighttrack.Key1.T2.F3.T4