2014年剑桥商务英语高级考试试题(二十六)

剑桥商务英语高级 考试试题 高中音乐教师业务考试试题学前班考试试题docoffice办公软件考试试题班组级安全教育考试试题及答案银行业从业资格考试试题 (二十六) 一、READING（PART ONE ）（共8小题,共8.0分）·Look at the statements below and at the five extracts from an article about Web hosting provider,its reseller and outsourcing. ·Which article (A, B, C, D or E) does each statement 1—8 refer to? ·For each statement 1—8, mark one letter (A, B, C, D or E) on your Answer Sheet. ·You will need to use some of these letters more than once. 第1题 A Regular European business travellers view travelling on commercial airlines as inefficient and inconvenient. Mostly it is not the airlines' fault but the infrastructure they have to work with. Private aircraft are being bought primarily not to save money on tickets but to save time. Scheduled flights in Europe cover only 10 per cent of the destinations available. Delays, more likely than not in European travel these days , waste precious time. The number of hours top executives with huge salaries waste has a direct impact on cost-effectiveness. B The gradual completion of Europe's single market means that more and more executives are criss-crossing Europe to look for business. With European domestic air fares extremely high, a corporate jet looks more attractive for executives flying three or four times a month. Even some of Europe's smaller companies are investigating it. However, the larger European airports operate priority regulations which govern slot allocation for take-off and create delays; airlines have first priority, chartered flights come second, air taxis third and business jets are fourth on the list. Smaller airports pose problems of access and a risk of inadequate ground handling. C Most businesses will not discuss their corporate aircraft or even reveal whether the already high-earning chief executive has an aircraft, for fear of shareholder reaction. There is still some stigma attached to ownership of a business jet. With new planes costing anything from $5 million upwards plus extra comforts in the interior, many companies feel they can't justify the expense to shareholders and employees. For some European managers a private jet is seen as an unacceptable perk indicating serious problems in a company's management. D The market for private aircraft fall into two sectors, the no-expense-spared rich man's plaything-the popular image-and the serious business tool owned by corporations. Manufacturers deliver the former as what is called a "green" aircraft-a plane that is unfinished except for a green corrosive-resistant paint which covers the bare metal. Owners personalize the plane with telephones, dining areas and even cinemas. The latter sector is very different and planes are normally bought with straightforward seating. E Fractional ownership of aircraft has opened up the market, as the low acquisition costs and predictable monthly fees are more palatable to shareholders, and to first-time buyers. Some of the biggest names in the business jet industry have launched their own fractional ownership schemes. Several smaller companies are also getting in on the act and are trying to beat the larger companies down the runway by offering cheaper prices. Yet critics claim that fractional ownership is untested and faces the customer with a wide range of liabilities. The expense of plane ownership is seen as unacceptable by large numbers of people. 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 本题意为：购买飞机的巨大支出在很多人眼里是不能接受的。比照原文，在C文中有原句为：many companies feel they can't justify the expense，由此可以推断出对于大部分企业来说．购买飞机的巨大支出还是不能被接受，故答案为C。 第2题 Increased business travel is leading to greater interest in plane ownership. 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [精析] 本题意为：越来越多的出差导致了人们对于购买飞机的巨大兴趣。比照原文，在B文指出频繁的商业旅行让更多的欧洲生意人希望购买飞机，故答案为B。 第3题 Company-owned planes are less luxurious than might be expected. 【正确答案】：D 【本题分数】：1.0分 【答案解析】 [精析] 本题意为：公司购买飞机没有想象中那么奢侈。 第4题 Rules concerning flights may slow down privately owned travel. 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [精析] 本题意为：航空飞机的有关规定将减缓私人购买飞机。比照原文，在B文中提到航空各种管制条例，潜意思是会对私人购买飞机造成影响。故答案为B。 第5题 The justification for plane ownership is related to senior management pay levels. 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 本题意为：私人购买飞机的合理化和高层的收入水平相关。在A文最后提高高薪管理层觉得浪费时间过多，因而决定购买飞机。由此．可知答案为A。 第6题 Plane ownership may be regarded as a sign of a business being poorly run. 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 本题意为：私人购买飞机被认为是企业运转不好的标志。比照原文，在C文中有原句为：a private jet is seen as an unacceptable perk indicating serious problem is in a company's management．可得答案为C。 第7题 Competition is increasing among businesses selling planes. 【正确答案】：E 【本题分数】：1.0分 【答案解析】 [精析] 本题意为：飞机销售公司竞争日益激烈、在E文中提到了小公司通过更为优惠的价钱吸引顾客，与大公司竞争。由此可以推断出答案为E。 第8题 Plane ownership enables more rapid access to many places. 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 本题意为：拥有飞机能使更为便捷地到达各个地方成为可能。A段中提到了关于航班延误浪费了很多时间，言外之意，私人拥有飞机即可节省这些时间，故答案为A。 二、READING（PART TWO ）（共6小题,共6.0分）· In this part of the Reading Test you read a text with gaps in it, and choose the best sentence to fill each gap from a set of eight sentences. · First read the text for overall meaning, then go back and look for the best sentence for each gap. · Make sure the sentence fits both the meaning and the grammar of the text around the gap. · Read the article on the opposite page about management buyouts of companies. · Choose the best sentence from below to fill each of the gaps. · For each gap 1 - 6, mark one letter (A - H) on your Answer Sheet. · Do not use any letter more than once. 第1题 Accounting Accounting is the process of systematically collecting, analyzing, and reporting financial information. Bookkeeping is essentially record-keeping which is part of the overall accounting process. A private accountant is hired by a specific organization to operate its accounting system and to interpret accounting information. A public accountant performs these functions for various individuals, or firms, on a professional-fee basis. (1). The accounting process is based on the accounting equation, assets = liabilities+ owners' equity. (2).There are five steps in the accounting process: 1) Source documents are analyzed to determine which accounts they affect. 2) Each transaction is recorded in a journal. 3) Each journal entry is posted in the appropriate general ledger accounts. 4) At the end of each accounting period, a trial balance is prepared to make sure that the accounting equation is in balance at the end of the period. 5) Financial Statements are prepared from the trial balance. (3). A new accounting cycle is then begun for the next accounting period. The balance sheet, or statement of financial position, is a summary of a firm's assets, liabilities, and owners' equity accounts at a particular time. (4). On the balance sheet, assets are categorized as current (convertible to cash in a year or less), fixed (to be used or held for more than one year), or intangible (valuable solely because of the rights or advantages they confer). (5). For a sole proprietorship or partnership, owner's equity is reported by the owner's name in the last section of the balance sheet. For a corporation, the value of common stock, preferred stock, and retained earnings is reported in the owners' equity section. An income statement is a summary of a firm's financial operations during a specified accounting period. (6). Operating expenses are then deducted to compute net income from operations. Finally, non-operating expenses and income taxes are deducted to obtain the firm's net income after taxes. The information contained in these two financial statements becomes more meaningful when it is compared with corresponding information for previous years, for competitors, and for the industry in which the firm operates. A On the income statement, the company's gloss profit on sales is computed by subtracting the cost of goods sold from net sales. B These ratios provide a picture of the firm's profitability, its short-term financial position, its activity in the area of accounts receivable and inventory, and its long-term debt financing. C Similarly, current liabilities are those that are to be repaid in one year or less, and long-term liabilities are debts that will not be repaid for at least one year. D Double-entry bookkeeping ensures that the balance shown by the equation is maintained. E This statement must demonstrate that the equation is in balance. F Accounting information is used primarily by management, but it is also demanded by creditors, suppliers, stockholders, and government agencies. G Once statements are prepared, the books are closed. H Bookkeeping is essentially record-keeping which is part of the overall accounting process. 【正确答案】：F 【本题分数】：1.0分 【答案解析】 [精析] 该选项意思是：审计信息主要用于管理，但是同时债权人、供应商、股东以及政府机构都要求得到审计信息。此句承接之前提到的审计员提供专业服务。 第2题 【正确答案】：D 【本题分数】：1.0分 【答案解析】 [精析] 该选项意思是：双向 记录 混凝土 养护记录下载土方回填监理旁站记录免费下载集备记录下载集备记录下载集备记录下载 可确保等式平衡。之前提到了审计等式，这里是对该等式的注解，故答案为D。 第3题 【正确答案】：G 【本题分数】：1.0分 【答案解析】 [精析] 该项意思是：一旦生成结论，会计簿也就完成了。这是对之前提到的5个会计步骤的总结，故答案为G。 第4题 【正确答案】：E 【本题分数】：1.0分 【答案解析】 [精析] 该项意思是：谊等式说明收支平衡。 该句主语与前句主语对应，故答案为E。 第5题 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 该项意思是：同样，短期贷款是在一年或者一年之内必须偿还的贷款。长期贷款是只超过一年偿还的。这里的similarly是对应之前说到asset的分类，故此处答案为C。 第6题 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 该项意思是：在收入表上，一个公司的净收益可由总销售额减去产品总成本得到。该句主语与前句主语对应，故答案为A。 三、READING（PART THREE ）（共6小题,共6.0分）· In this part of the Reading Test you read a longer text and answer six questions. · First read the questions, Try to get an idea of what the text will be about. Then read the text for general understanding, · Then read the text and questions more carefully, choosing the best answer to each question. Do not choose an answer just because you can see the same words in the text. · Read the article on the opposite page about innovation in business and the questions below. · For each question 1- 6, mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose. 第1题 As a manager in the service industry sector, I've looked at hundreds of CVs in my time. They are not necessarily the bland documents some bosses might think they are! They are full of little pointers towards individuals' personalities and suitability for the job. The first thing I always look at is an applicant's employment record. I check for continuity and stability. If somebody has a long list of previous jobs, all of varying length, alarm bells start ringing. Rather than an irregular route from job to job, what I hope to see is stable career progression. What does their career path look like-is it all steps forward. or are there a lot of sideways moves? And I am always pleased to find a family person with children, because in my experience they tend to be responsible and reliable. I never rely on CVs alone. We get applicants to fill in one of our own application forms. We ask why they've applied, what their aspirations and personal goals are, and also about their interests and hobbies and any clubs they belong to. That gives you a useful insight into their personality and lifestyle. The application form also enables us to test how much people have actually been progressing in their careers, because we ask for details of the salaries they have received for each job. It's always worth looking at CVs and designing application forms with great caution. Taking on employees might be rewarding, but it is also a big investment for any business. Mistakes in choosing staff can cost companies dear, so it makes sense to spend time ensuring that you get the right person. In the service sector, one of the aims of companies is to maintain and improve customer service, and this is achieved partly through low staff turnover. You need to take on people who understand that, and will want to stay. That's why, when you've taken staff on, the next thing is getting the best out of them. My management style comes from the days when I took over my first business, an ailing road haulage firm which I was certain I could turn into a profitable company. The first thing is to treat others as you'd like to be treated yourself. As soon as I took over the business, I talked to everybody individually, and looked for ways to make sure their particular skills benefited the company. I didn't have much experience of managing people, but above all I always tried to be fair and honest with everyone. As a result, I think the staff knew that and accepted my decisions, even if they didn't agree with them all. Also, bosses must be able to communicate. You also need to create team spirit, and build on the strength of the team. I explained my plans for the company to all the staff, and let them know what I needed from them. The lorry drivers responded brilliantly, and were the key to turning the business round. They understood that we had to develop a professional reputation, and from then on the days of poor quality deliveries were over. Lastly, I am a great believer in profit-sharing. It takes a team to make a company work, so profits should be shared by all. Job satisfaction is important, but it doesn't pay the rent. Shared profit and bonuses help to strengthen team spirit by giving everyone a common goal that they work towards together. The fact that the writer hopes to learn from applicant's CVs is A that they have experience of many different jobs. B that their careers have developed steadily. C the opinion their employers had of them. D whether they are married or single. 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [精析] 此题是对文章第一段内容的考查。题干是在考查什么样的简历更受青昧。根据意思可得，答案为B。 第2题 The writer says the application form is useful because it A reveals something of the applicant's character. B gives information about the applicant's family. C explains whet skills the applicant has for the job. D shows how much the applicant wants to earn. 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 此题是对文章细节的考查。在第二段中提到：That gives you a useful insight into their personality and lifestyle that指代公司内部申请表。此句说明内部申请表会有助于发现应聘者的个性和生活习惯。 第3题 According to the writer, why are CVs and application forms so important? A Interviewing people is an expensive process. B They indicate whether applicants really want the job. C They indicate whether applicants are efficient or not. D Employing the wrong people can be disastrous. 【正确答案】：D 【本题分数】：1.0分 【答案解析】 [精析] 此题是对文章第三段的考查。原文第三段提到在审视简历和申请表时需要特别小心，因为对于任何公司来说，雇用员工相当于投资，选错了员工代价非常巨大。因此，此题答案为D。 第4题 One reason why the writer was successful in her first business was that A she was used to dealing with people. B she was open with the staff. C the business was already doing well when she started. D the staff agreed with all her decisions. 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [精析] 此题是对文章细节的归纳。文章第五段提到了作者第一次生意的成功取决于自己对待员工的态度：她对他们就像对待自己一样，和每一位员工都谈话，确保他们各施所长。故此处答案为B。 第5题 The writer believes profit-sharing is a good idea because A it encourages a competitive spirit. B everyone earns the same salary. C everyone shares the same aim. D it creates job satisfaction. 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 在文章最后一段提到了，作者很青昧于“profit-sharing” 制度 关于办公室下班关闭电源制度矿山事故隐患举报和奖励制度制度下载人事管理制度doc盘点制度下载 ，因为它能通过给每个人一个共同的目标而鼓励士气。故此题答案为C。 第6题 Which would make the best title for this text? A Profit-sharing as motivation. B How I turned a business round. C People-the key to business success. D The importance of a well-presented CV. 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 本题是对文章主旨的归纳。通看全文，不管是对人才的甄选还是对人才的管理，其核心内容都是在谈人才，故选项C为最佳答案。 四、READING（PART FOUR ）（共10小题,共10.0分）· This part of the Reading Test tests your vocabulary. · Read the whole text quickly to find out what it is about. As you read, try to predict the words that might fill the gaps. · Look at the four possible answers for each gap and cross out any obviously incorrect words, · Then read both before and after each gap to decide which word should go in it. The word needs to fit both the meaning and the grammar · After completing all the gaps, read the whole text again to check your answers, · Read the text on the opposite page about decision-making. · Choose the best word from below to fill each gap. · For each question 1-10, mark one letter (A,B,C or D)on your Answer sheet. 第1题 There is no doubt that the relationship 'between trade and development is one of the central policy issue we face today. We live in a world where 50% of humanity lives on less than $ 2 a day . We live in a world (1)by massive inequality between nations. It is estimated that about 2 billion extra souls will share our crowded planet within the next 30 years. However, we face a world of incredible (2)and challenges. Trade and trade policy must play their roles as a part of a wider development scenario. And WTO's efforts to push forward this (3)must be strengthened and coordinated at all levels, national, regional, and (4). 1980s has witnessed the petroleum impact, debts crisis, prices slump, economic (5)in industrial countries and the climax of new policy for trade protection as well. However, in recent years, foreign trade in those developing countries has been back to the right (6)of remarkable increase, an indispensable force in leading the global economic growth and trade development. The foreign (7)trade policy of the developing countries further indicate that they are (8)entering the WTO family on a larger scale than ever before, which helps to protect their interests in WTO and take part in the formulation of new rules and (9)of WTO. Since 1990s, many developing countries, especially those East Asian and Latin American countries, have become an important force in the global economic (10)The fact that their economic capacity is gaining more and more strength leads to a more important role-playing in the WTO system. A completely B controlleD. C characterizeD. D conquered 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] by characterized by 固定搭配，意思是以……为标志。故此处答案为C。 第2题 A risks B dangers C opportunities D games 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] opportunity and challenge 固定搭配，意思是机遇和挑战。故此处答案为C。 第3题 A plan B agendA C discussion D product 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [精析] 根据意思选择：选项A意思是 计划 项目进度计划表范例计划下载计划下载计划下载课程教学计划下载 ，选项B意思是议程，选项C意思是讨论，选项 D意思是产品。选项C和D不符合句意，首先排除。选项B较之选项A更为正式和文雅，符合此处WTO提案的意思，故答案为B。 第4题 A are B replace C locally D international 【正确答案】：D 【本题分数】：1.0分 【答案解析】 [精析] 根据句式对应原则，此处需要选择与 national，regional 相对应的词语，且都为形容词．故答案为D。 第5题 A recovery B recession C remarkable D regained 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [精析] 根据句意理解，应该选择表示经济倒退方面的词汇，故答案为B。 第6题 A traffic B road C way D track 【正确答案】：D 【本题分数】：1.0分 【答案解析】 [精析] 这里需要表达的意思是“重回正途”，故此处使用表达：back to the right track，此处答案为D。选项C也能表示道路的意思，但是相对于选项D，强调既定道路的意思不强。 第7题 A oriented B directed C business D economic 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 根据文意理解，这里表达的意思是国外商业贸易政策，故答案为C。 第8题 A rapidly B hastily C gradually D blindly 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 根据文意理解．强调渐进的过程，故答案为C。 第9题 A suggestions B services C systems D regulations 【正确答案】：D 【本题分数】：1.0分 【答案解析】 [精析] rules and regulations 固定说法，意思是规章制度。故答案为D。 第10题 A integration B combination C relationship D revolution 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 根据句意理解，这里表达的意思是：尤其是东亚和拉丁美洲等国成为了经济一体化的主力。故此处答案为A。 none、五（共READING（PART FIVE ）小题,10共分）10.0 第1题 The US Banking System The US banking system is not as tightly centralized As European systems. At its head we find the Federal Reserve Board (the "FED"), which works through twelve regional Federal Reserve banks. The Board, (1)responsibility is directly to the Congress, is an independent agency, not subject to the orders of the President. But of course, a large amount of cooperation does exist (2)the White House and the Treasury on the one hand, and the Board on the (3). Credit cards are issued by banks or certain organizations and may be used by the (4)to have purchases (goods or services such as meals, accommodation and travel) charged to a bank account. The account is (5)for the corresponding amount and the card holder is sent monthly statements of account. Some credit cards are (6) internationally by many stores, hotels and restaurants. Cards holders may also obtain cash (7)presenting their card in a local bank, or by using automatic cash machine. Credit cards are issued by banks to their clients and guarantee the solvency of the holders (8)they pay by checks. In the USA. it is frequent for stores to (9)charge accounts for their customers. Instead of paying in cash the buyer only has to (10)a numbered card for the purchase to be charged to his account. 【正确答案】：答案:WHOSE [本题分数]： 1.0 分 【答案解析】 [精析] “responsibility is directly to the Congress”是在修饰the Board，意思是此委员会直接对国会负责，因此用whose，引导一个非限制性定语从句，修饰the Board。 第2题 【正确答案】：答案:BETWEEN [本题分数]： 1.0 分 【答案解析】 [精析] 本题只涉及结构的考查。先分析整个句子，将32题与33题合起来考虑。本句意指白宫和财政部作为一方与荚联储之间有大量的合作。联系全句句意，一方与另一方之间存在合作关系．就使用between…and这一搭配。 第3题 【正确答案】：答案:OTHER [本题分数]： 1.0 分 【答案解析】 [精析] 这里之前使用on the one hand，与之对应，应该是on the other。所以此处填入 other。 第4题 【正确答案】：答案:HOLDERS [本题分数]： 1.0 分 【答案解析】 [精析] 此处by提示使用者，后面的仍提示使用目的，因此这里需要填写信用卡的持有者：holders。 第5题 【正确答案】：答案:DEBITED [本题分数]： 1.0 分 【答案解析】 [精析] 根据句意理解，金额在账户上显示为借记，账单每月寄出。因此，可知此处需填入表“借记”的词汇：debit。此外，根据语法分析，这里需表被动．故填入debited。 第6题 【正确答案】：答案:RECOGNIZED [本题分数]： 1.0 分 【答案解析】 [精析] 综合上下文，此处是说“一些信用卡获得一些商店、酒店和旅客的国际性的承认”，即可在国与国之间使用。 第7题 【正确答案】：答案:BY [本题分数]： 1.0 分 【答案解析】 [精析] by代表 方法 快递客服问题件处理详细方法山木方法pdf计算方法pdf华与华方法下载八字理论方法下载 、方式，意思是“通过在当地银行使用信用卡提取现金”。 第8题 【正确答案】：答案:WHEN [本题分数]： 1.0 分 【答案解析】 [精析] 综合前后文，这里需要填入一个连接词。引导一个时间状语．即：当他们使用支票付款时。 第9题 【正确答案】：答案:OPEN [本题分数]： 1.0 分 【答案解析】 [精析] “charge accounts for their customers． Instead of paying in cash…”因此，open accounts是开立账户之意，不用支付现金。 第10题 【正确答案】：答案:PRODUCE [本题分数]： 1.0 分 【答案解析】 [精析] 此句意思是购买者只要出示他的信用卡，货款就会由他所开立的账户付款。produce有“展现、出示、使出现”之意。 none、六（共READING（PART SIX ）小题,12共分）12.0 第1题 Special Products Co.—How to Order Our specialty is our convenient catalogue system. Instead of spending time going to a shop, you simply order with it directly from us. 1．Ordering is easy and delivery fast. Once received, your order will 2．normally be dispatched within 72 hours. We will inform to you 3．immediately should any items be out of stock. If you are not happy 4．with your purchases please return them to us within the 15 days in their 5．original packaging and we will return you for in full. Quality is our main 6．criterion. Each item is under unconditionally guaranteed for 6 months. 7．You will receive a receipt and with your order which is your guarantee. 8．In the unlikely event of damage to an item during delivery, should please 9．contact with us immediately on 56513726 and we will arrange for 10．its return or replacement. 11．All prices and promotional 12．offers are valid until 30th September. 【正确答案】：答案:CORRECT 第2题 【正确答案】：答案:TO [本题分数]： 1.0 分 【答案解析】 [精析] inform是及物动词，后面不需要加介词。 第3题 【正确答案】：答案:CORRECT 第4题 【正确答案】：答案:THE [本题分数]： 1.0 分 【答案解析】 [精析] within作为介词，后面可以直接加宾语，这里的15 days前面也不需要加冠词the。 第5题 【正确答案】：答案:FOR [本题分数]： 1.0 分 【答案解析】 [精析] in full固定短语，表示全款，前面无需加for。 第6题 【正确答案】：答案:UNDER [本题分数]： 1.0 分 【答案解析】 [精析] guarantee作为动词．用被动语态be guaranteed直接表示保修，不需要再加under。 第7题 【正确答案】：答案:AND [本题分数]： 1.0 分 【答案解析】 [精析] with出已经表示伴随，不需要再加and。 第8题 【正确答案】：答案:SHOULD [本题分数]： 1.0 分 【答案解析】 [精析] 如果使用should的话，此句就是一个 should引导的条件状语从句，表示如果。这样一来，整句话没有主句，故此处应该删除 should。 第9题 【正确答案】：答案:WITH [本题分数]： 1.0 分 【答案解析】 [精析] contact是及物动词，后面不需要加介词。 第10题 【正确答案】：答案:CORRECT 第11题 【正确答案】：答案:CORRECT 第12题 【正确答案】：答案:CORRECT 七、WRITING（PART ONE ）（本大题1小题．每题2.0分，共2.0分。·The bar chart below shows the sales figures of two stores during a 9-year period. ·Using the information of the chart, write a report comparing the performances of the two stores. ·Write 120—140 words on your Answer Sheet. ） 第1题 ·The graph below shows sales for two companies between 1998-2002. ·Using the information from the graph, write a short report comparing the performance of the two companies during this period. ·Write 120-140 words. 【正确答案】：The performances of Rowe and Topco during 1998 and 2002 are shown in the following graph. Generally speaking，Rowe Electronics maintained a upward trend，and Topco had the stable development． In 1998．the total sales of Rowe E1ectronics reached $30m，and this figure dropped a little in 1999．They picked up dramatically in 2000 and reached the top of $70m in 2001．Sales fell down slightly in 2002 but remained twice as much as these of 1998。 Topco Group outnumbered Rowe in 1998 with over $40m，and slight increase to $50m in l999． Sales dropped to $40m in 2000，lower than Rowe for the first time．Although the sales in 2001 increased to to $50m，it was still lower than Rowe．And Topco Group barely caught up with it in 2002 with to $55m.During these years．the average sales were to $47m [妙句] 1．Generally speaking，Rowe Electronics maintained a upward trend，and Topco had the stable，development：总体上讲，Rowe Electronics保持了上升趋势，而Topco则平稳发展。 2．Sales fell down slightly in 2002 but remained twice as much as these of 1998：2002年销售有所下降，但仍然是1998年的两倍。 3．Topco Group outnumbered Rowe in 1998 with over $40m，and slight increase to $50m in 1999：Topco Group在1998年以超过4000万荚元的销售额超过了Rowe，并且在1999年小幅增长到5000万美元。 4．Topco Group barely caught up with it in 2002 with to $55m：Topco Group在2002年勉强以 5500万美元的销售额与之持平。 八、WRITING（PART TWO ）（本大题1小题．每题6.0分，共6.0分。 Write an answer to one of the questions 2—4 in this part. Write 200—250 words on the separate answer paper provided. ） 第1题 Question 2 ·Your company has decided to invest some of this year's exceptionally high profits in one of the following areas. ·new company buses ·culture comparative courses ·special bonus payments ·You have been asked to write a report recommending how the profits should be invested and what benefits they would bring respectively. Question 3 ·The international organisation you work for makes an award every month to a person in each department based on the following criteria: ·productivity ·relations with customers ·contribution to the team ·Your line manager has asked you to recommend someone from your department for this month's award. ·Write your recommendation, stating who the person is and the reasons for your choice. Describe how this person meets each of the three criteria for receiving the award. Question 4 ·Your company has planned three staff development courses. ·time management for all ·health and safety procedures in the workplace ·better interpersonal communication skills ·You have been asked to write a report, explaining which one of these courses you think would be most useful for people who do the same kind of job as you. ·Write the report, saying which course you have chosen. Explain why you feel it would be the most useful and also explain why the others are not so suitable. 【正确答案】：[范文] Introduction： This report aims to analyze in which way the company should invest its profits this year Options Under consideration are as follows：new company buses．culture comparative course and special bonuses payment． Options under consideration： ·new company buses Company buses are one part of company's symbols．When travelling in the city，new and clean company buses give attractive and reliable image. It'd better to invest in this part． However，taking into consideration that engines of old company buses were just replaced last year， we could only repair or renew the appearance and inner equipment． ·culture comparative courses The company is planning to increase its international market shares，particularly in China and Japan．Therefore，attending culture comparative courses would be of significant help for employees who will deal with business partners and customers in those regions．In addition，staff members would get along with each other as classmates．They would certainly remember this period of happy time for many years to come．Therefore，the idea of spending on culture comparative courses is not bad． ·special bonuses payment The pay level is clearly important to most people. High levels of pay allow workers to obtain more material possessions．And special bonuses payment could give every employee a clear sign that more profits for the company means more bonuses for them．It could be a great stimulus to them． Recommendations： It is concluded that a win-win situation for both the company and staff would be achieved by investing in culture comparative courses and special bonuses payment．It also is suggested that repairing or renewing the appearance and inner equipment of company buses should be included in this investment as a minor part． [妙句] 1．aim to：目的在于…… 2．take into consideration：将……纳入考虑中 3．a great stimulus to：对……是个极大的激励 4．a win-win situation：双赢局面 none、九（共LISTENING（PART ONE ）小题,12共分）12.0 第1题 Job Satisfaction 1．The general ideas of theorists such as Maslow and Herzberg give ______to the factors which lead to people enjoying their work. 2．Major influences on ______include the following: 3．______pay allow workers to obtain more material possessions: 4．A high wage can also ______uncomfortable or dangerous working conditions. 5．Many employees are, however, willing to accept pay levels lower than they could earn elsewhere, since pay is only one of ______in job satisfaction. 6．Popular perks ______,luncheon vouchers and subsidized travel or holidays. 7．Employees are often entitled to buy the company's goods ______or to benefit from its services at preferential rates. 8．For example, staff in banks and building societies are able to obtain mortgages______. 9．The length of the working day, the number of holidays and the convenience of "______" working can all influence the level of job satisfaction. 10．Environment factor includes the levels of noise, vibration or dust, the availability and appearance of canteen, changing, cleaning and other facilities and the degree and quality of heating and______ (e. g. the existence of air-conditioning). 11．These factors do not ______but combine to give an overall level of satisfaction for a particular job. 12．A person may decide to take a career in one of the "caring" professions such as nursing or social work-which tend not to ______in the UK. 【正确答案】：答案:some clues [本题分数]： 1.0 分 【答案解析】 [听力原文] 1-12 Man: Good morning! Today I am going to give you a lecture on job satisfaction in management. First of all, let us find out what job satisfaction is. Different people have different opinions as to what makes a job "satisfying". The general opinions of theorists such as Maslow and Herzberg give some clues to the factors which lead to people to enjoy their work. Major influences on job satisfaction include the following: The pay level for a job is clearly important to most people. High levels of pay allow workers to obtain more material possessions: a high wage can also compensate for uncomfortable or dangerous working conditions. Many employees are, however, willing to accept pay levels lower than they could earn elsewhere, since pay is only one of several factors in job satisfaction. Fringe benefits, or perks, can also influence the level of job satisfaction. Popular perks include company cars, luncheon vouchers and subsidized travel or holidays. Employees are often entitled to buy the company's goods at discount or to benefit from its services at preferential rates. For example, staff in banks and building societies are able to obtain mortgages at favorable rates. The working hours may be unattractive and "antisocial", with shift-work being involved. The length of the working day, the number of holidays and the convenience of 'flextime' working can all influence the level of job satisfaction. The environment also influences job satisfaction. This includes the levels of noise, vibration or dust, the availability and appearance of canteen, changing, cleaning and other facilities and the degree and quality of heating and ventilation (e. g. the existence of air-conditioning). Other factors influencing job satisfaction include the degree of job security and the existence of friendly colleagues. These factors do not operate in isolation but combine to give an overall level of satisfaction for a particular job. A person may decide to take a career in one of the 'caring' professions, such as nursing or social work, which tends not to be highly paid in the UK because of the content of the job, the status given to it by the public and the level of responsibility involved. However, pay is still a major consideration and many people regard pay levels as the most important of these factors. [精析] 此题是针对Maslow和Herzberg主要观点的提问，在此题中需要提出give的宾语。在听力原文中，此处为give some clues to the factors，故答案为some clues。 第2题 【正确答案】：答案:job satisfaction [本题分数]： 1.0 分 【答案解析】 [精析] 此句是对后文内容的总起句，听音时需要特别留意总起过渡类型的语句。根据听力原文，此处填写job satisfaction。 第3题 【正确答案】：答案:High levels of [本题分数]： 1.0 分 【答案解析】 [精析] 此题是针对影响工作满意度的第一个因素的提问，题干意思是什么样的薪水可以让员工获得更多的物质财富。根据听力原文，此处填写 High levels of。 第4题 【正确答案】：答案:compensate for [本题分数]： 1.0 分 【答案解析】 [精析] 此题是针对句子动词的提问，题干意思是高薪可以怎样不舒服甚至是危险的工作环境，由此，我们可以猜测此处需要填写补偿类意思的词语。根据听力原文．此处填写compensate for。 第5题 【正确答案】：答案:several factors [本题分数]： 1.0 分 【答案解析】 [精析] 此题是针对one of后面的宾语提问，从语法结构上理解，此处需要填写复数名词，因此，即使是听音过程中尾音不是很清楚，在写入答卷时一定要补充出复数形式。根据听力原文，此处填写several factors。 第6题 【正确答案】：答案:include company cars [本题分数]： 1.0 分 【答案解析】 [精析] 此题是popular perks的解释，听音时需要注意此方面的信息。根据听力原文，此处填写 include company cars。 第7题 【正确答案】：答案:at discount [本题分数]： 1.0 分 【答案解析】 [精析] 题干意思是：员工有权购买公司产品或者是以优惠的价格享受公司的服务。根据这一意思推断可知，此处需要填写表示价格优惠一类意思的词语。根据听力原文，此处填写at discount。 第8题 【正确答案】：答案:at favorable rates [本题分数]： 1.0 分 【答案解析】 [精析] 此题是对上题意思的进一步举例阐述，题干意思是：银行业或者是建筑行业的员工能获得贷款。根据这一意思推断可知，此处需要填写表示价格优惠一类意思的词语。根据听力原文，此处填写at favorable rates。 第9题 【正确答案】：答案:flextime [本题分数]： 1.0 分 【答案解析】 [精析] 此题是对其他影响工作满意度的因素的考查．而题干例举的前两个因素都和时间有关，可推测第三个因素仍然和时间有关。根据听力原文，此处填写flextime。 第10题 【正确答案】：答案:ventilation [本题分数]： 1.0 分 【答案解析】 [精析] 此题是对环境因素内容的考查，听音时需要留意这部分内容。此外，从题干上分析，最后的意思是供暖和什么的程度与质量，同时．后面括号内举例说明是空调．因此，可推测此处答案与通风有关。根据听力原文，此处填写ventilation。 第11题 【正确答案】：答案:operate in isolation [本题分数]： 1.0 分 【答案解析】 [精析] 题干意思为：这些因素不是……，而是合力发挥作用。影响某一工作的工作满意度。根据此意思，可以推测出此处需要填写表示单一发挥作用类词语，与后面的combine形成对比。根据听力原文，此处为operate in isolation。 第12题 【正确答案】：答案:be highly paid [本题分数]： 1.0 分 【答案解析】 [精析] 此题是对英国某些服务行业的细节提问，听音时需要特别留意此类信息。根据听力原文，此处为be highly paid. 十、LISTENING（PART TWO ）（共10小题,共10.0分）How to approach Listening Test Part Two · In this part of the Listening Test you listen to five short monologues, spoken by five different speakers. · There are two tasks for each of the five monologues. For each task you must choose one out of eight options. · You can either do one task the first time you listen and the other task the second time, or deal with the two tasks for each monologue together. · Within each monologue, the information for each of the two tasks may come in either order. · Listen for overall meaning. Do not choose an answer just because you hear the same words in the recording as in the question. · Check you have not used the same option more than once within each task. · You will hear five different people talking about managers. · For each extract there are two tasks. For Task One, decide which problem they mention from the list A - H. For Task Two, choose the recommendation made from the list A - H. · You will hear the recording twice. 第1题 Task One-Job ·For questions 1 -5, match the extracts with the people, listed A-H. ·For each extract, decide which job each speaker was interviewed for. ·Write one letter (A-H) next to the number of the extract. A marketing manager B computer programmer C secretary D personnel management assistant E engineering manager F maintenance supervisor G finance director H quality control manager 【正确答案】：D 【本题分数】：1.0分 【答案解析】 Speaker One Man: This is a great chance and just what this region needs. The unemployment here has been very bad and we've been very lucky to be chosen for this new factory. And this position would be a step-up for me... a real advancement, so to speak. It could lead to me having my own department one day and a senior position. Especially if I pass the certificate in Human Resources which I've almost finished. If I'm appointed, I'd have to draw up a list of everyone who's applied to the company and then help with the selection process. It helps knowing the area and I've already got quite a few contacts and I told them that all of my experience has been working with people. Speaker Two Woman: I didn't apply for this job. They wrote and asked me to come for an informal interview. It must have been because I've had considerable experience with the accounting system they use and I've done a lot of work on pricing and costing of new lines at a high level. They'd like me to start to work very soon. It's important to be in at the beginning when you deal with the money side, to make sure everyone stays within the budget constraints which you decide. But I'm not really sure about it at all. I've got a good job now and I'm happy where I am and not really looking for a change. It needs a lot of thought as they are a good company. Well, I've got the weekend ahead to think about everything. Speaker Three Man: Yes, I know a lot about this company. They are very good and I've had contact with them before, at various trade shows and advertising conferences in this country. It would be good to work for them. I would be doing the same sort of thing, except on a bigger scale. It's not a promotion or anything. The same grade and money but.., more presentations and a lot of consumer research. Although I like my present job, this would give me an opportunity to get around a bit more, to visit their overseas offices. In fact they are launching a big campaign soon in ten different countries and they'd like me to coordinate some of it. It would be a great chance and I accept it. Speaker Four Woman: It's going to be a successful venture. I can feel it and I'd really like to be involved. But I expect there were a lot of very well qualified applicants, what with all the word processing courses around and the number of computers in people's homes. But I've got all the keyboard skills. I'm fast and accurate and I can spell well. I've been doing the job for over ten years, since the days of typewriters. This is the same job but I think it would be interesting.., and I like the area. I'd really enjoy living here. Well, you can only hope. You never can tell with interviews. Speaker Five Man: Yes, indeed. I was very impressed and I must say that... Well, perhaps it's best not to say anything. But I do feel confident about it. There were some interesting questions, but my line of work is very technical so you know it or you don't. It's not as simple as people think. It's not just a question of checking the product at the end of a conveyor belt but setting up a continuous system which monitors every aspect of the production process. This is the only way to get an end product without fault. I hope I get the job. [精析] 听力原文中出现：the certificate in Human Resources(人力资源证书)，而且叙述者提到自己考取此证，将会对自己的职业发展有帮助，说明此叙述者是从事和人力资源相关的工作，故答案为D。 第2题 【正确答案】：G 【本题分数】：1.0分 【答案解析】 [精析] 这段听力原文的叙述者在说到自己的工作经历时，说：I've had considerable experience with the accounting system，说明他的工作是和财务管理相关的．故答案为G。 第3题 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 听力原文中不断提到：shows， advertising，presentations，customer research等，说明此人工作和宣传推广相关，因此．可推测出答案为A。 第4题 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 听力原文中出现了关于“word processing courses”以及“typewriters”说明此人工作是与电脑相关，而且是比较初级的工作，由此可以推断答案为C。 第5题 【正确答案】：H 【本题分数】：1.0分 【答案解析】 [精析] 听力原文中提到了：it's not just a question of checking the product…but setting up a continuous system等．说明此人工作是对产品质量的监控，故答案为H。 第6题 Task Two-Feeling ·For questions 1 -5, match the extracts with what people say, listed A-H. ·For each extract, decide which feeling each person expressed. ·Write one letter (A-H) next to the number of the extract. A welcomes the opportunity to travel in the new job B is unhappy in his/her present job C considers the new job a promotion D was not happy about their interview E thinks the interview was successful F is undecided about accepting the new job G did not like the new company H would like to live in this area 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 这部分听力内容是测试对叙述者心情的描绘。此段听力原文中：this position would be a step-up for me…a real advancement．说明叙述者认为该工作是一种进步发展，故答案为C。 第7题 【正确答案】：F 【本题分数】：1.0分 【答案解析】 [精析] 听力原文中叙述者在最后说到自己很喜欢现在的工作，也不想有什么变化，但是对方毕竟是一家大公司。他喜欢在周末时好好想想。说明此人对是否接受此公司犹豫不决．故答案为F。 第8题 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 听力原文的叙述者在说到新工作时，说到：this would give me an opportunity to get around a bit more，to visit their overseas offices，说明此人很满意新工作能给他更多旅行的机会。故答案为A。 第9题 【正确答案】：H 【本题分数】：1.0分 【答案解析】 [精析] 听力原文的叙述者在原文中提到：I'd really enjoy living here，说明答案为H。 第10题 【正确答案】：E 【本题分数】：1.0分 【答案解析】 [精析] 听力原文的叙述者在一开始说到自己让人印象深刻，而且非常的自信，说明叙述者认为自己的面试很成功，故答案为E。 十一、LISTENING（PART THREE ）（共8小题,共8.0分）·You will hear part of an interview between Jessie Paul, the global marketing head in Quintant, and an interviewer. ·For each question 1—8, mark one letter A, B or C for the correct answer. ·You will hear the recording twice. 第1题 What is true about film producer's placing brands in films? A. It depends on the budget of the film. B. Companies are usually willing to pay $1,200,000 for placing their brands in films. C. Companies are usually willing to pay $120,000 for placing their brands in films. 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [听力原文] Woman: What kind of finances can film producers expect by associating with brands? Man: Right now, companies are willing to pay amounts ranging between $120,000 and $1,200,000. for placing their brands in films, but it depends on the budget of the film. Big-budget films with big stars can expect more. The size of this advertising is expected to grow nearly 100 percent in the next two to five years as more and more companies get attracted to this kind of advertising. Woman: What are the advantages of in-film advertising to producers and advertisers? Man: Advertisers are able to get big stars at a fraction of the costs they would normally shell out for an exclusive tie-up. Films are not subject to surfing, zipping or muting (unlike in TV and other media). Films appeal to emotions and scenes in films catch people off-guard unlike an advertisement, which catches the audience in a cold-evaluating mood. Films transcend geography, class and cultural barriers and catch people in a receptive moo& And films are target-specific. Woman: How can films and brands connect? Man: A film-viewer bas a short attention span. The best way to deliver the message is to catch the viewer off-guard when his rational defense is down. Appealing to viewers' emotions is better than appealing to their rational thought. The rational gate examines the advantages, benefits and features, and seeks value for money; the emotional gate is all about trust, love, identification and belief. Films operate at the emotional level Placing a product in a film is catching the viewer at an emotional level when he can connect with the brand. There can be synergies between brands and films. The successful integration of product placement within the film's storyline has a long history-the first example being the yellow Rajdhoot bike used in Raj Kapoor's Bobby. Hollywood also leveraged brands such as BMW (Bond movies), Jaguar, Ford, Ray Ban (Tom Cruise in Risky Business and Mission Impossible), Starbucks coffee, AOL and AT&T. Wan: Song-and-dance sequences invariably feature an ad in the background but most people don't recall such scenes in detail What is the advantage of the advertisement then? Woman: It is true that ads have to be carefully placed in a film and one bad placement can do more damage than 10 good placements. Artistic integrity is crucial for successful brand placements and the operation has to be woven into the script. Sometimes, unreasonable clients demand more footage although research has shown that a two-minute clip can effectively deliver a message in a credible manner. The placement should be woven into the fabric of the film and shouldn't be contrived and unnatural. Wan: Do such placements result in tangible benefits to the products advertised? Woman: In the recently placed ad for Castrol engine oil in film Cbalte Cbalte, the makers of the engine have reported tangibly increased sales of the oil after the film's release. The product seems to have connected on an emotional level with truck fleet drivers and owners. Ray Ban also benefited by its association with film Men in Black. [精析] 此题是对文章细节的提问。开篇就提到：companies are willing to pay amounts ranging between $120，000 and $1，200，000…but it depends on the budget of the film，意思是根据影片预算的不同，公司愿意支付从12万到120万不等的金融，因此，答案为A。 第2题 When is the size of this advertising expected to grow nearly 100 percent? A. Next year. B. In the next two to five years. C. This year. 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [精析] 此题是对文章细节的提问。听力原文中提到在未来两年到五年内广告收益会增长一倍。故答案为B。 第3题 What is not true about films? A. Films catch people in a cold-evaluating mood. B. Films catch people in a receptive mood. C. Films catch people off-guard. 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 听力原文提到电影诉诸于情感，能减低人们对于广告的防备心理，更容易让人们所接受。选项B和C都是此意思，只有A是关于广告的，其主语应是Advertisements。 第4题 What is true about the rational gate and emotional gate? A. The emotional gate is all about trust, love, identification and benefits. B. The rational gate examines the advantages, belief and features, and seeks value for money. C. The emotional gate is all about trust, love, identification and belief. 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 听力原文提到：The rational gate examines the advantages，benefits and features，and seeks value for money；the emotional gate is all about trust，love， identification and belief，对比题目选项，可得正确答案为C。选项A中benefits是属于 rational gate的，选项B中belief是属于 emotional gate的。 第5题 At what level do films operate? A. Films operate at the rational level. B. Films operate at the emotional level. C. Films operate at the cold-evaluating level. 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [精析] 听力原文中提到Films operate at the emotional level，故答案为B。 第6题 Which of the following is not mentioned for successful integration of product placement within the film's storyline? A. Yellow Rajdhoot bike used in Raj Kapoor's Bobby. B. BMW (Bond movies). C. Benz. 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [精析] 此题可采用排除法，听力原文中提到若干商标名．在材料出没有出现的即为答案]故此题选择C。 第7题 What is important for successful brand placements? A. Artistic integrity. B. The operation. C. Song-and-dance sequences. 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [精析] 此题是对文章细节的提问，听力材料中提到：Artistic integrity is crucial for successful brand placements，故答案为A。 第8题 What is the proper length of footage for successful brand placements? A. As long as possible. B. As short as possible. C. A two-minute clip. 【正确答案】：C 【本题分数】：1.0分 【答案解析】 精析] 听力原文中提到：Sometimes， unreasonable clients demand more footage although research has shown that a two-minute clip can effectively deliver a message in a credible manner，意思是有时，一些客户要求尽可能多的整片，虽然说研究表明两分钟即可传达有效信息。因此，这里答案应为C。 十二、SPEAKING (PART TWO )（本大题1小题．每题5.0分，共5.0分。In this part of the test，you are asked to give a short talk on a business topic．You have to choose one of the topics frOm the three below and then talk for about one minute． You have one minutes to prepare your ideas． ） 第1题 A. Recruitment: how to ensure that job advertisements attract appropriate applicants B. Staff management: the importance of assessing staff performance effectively C. Transport: the importance for a company to provide free transport for its employees 【正确答案】：A. Recruitment: how to ensure that job advertisements attract appropriate applicants Generally speaking, two points should be attached importance, attractive headline and detailed job description. A strong, interesting and relevant headline is essential. In the case of premium job ads it might be as simple as the position title and the salary offered. Alternatively, use a catchy benefit-based promise that sets the position or the opportunity apart. Furthermore, the job advertisement includes actual specific information about the job, its purpose, responsibilities and the team. B. Staff management: the important of accessing staff performance effectively Accessing staff performance is a critical commercial issue for the company, for it could impact business success. Staff performance is the sign in the company for effective management. Accessing them effectively could show the real problem and things to improve. Accessing staff performance is also important for the staff themselves, because it could give all-round appraisal for their work, and then improve their work. C. Transport: the importance for a company to provide free transport for its employees Free transportation is one part of overall welfare in the company. Employees could feel the belongings from this caring program. Besides, it could increase employees' job satisfaction. It makes the job more attractive. 十三、SPEAKING (PART THREE )（本大题1小题．每题5.0分，共5.0分。In this part of the test，you are given a discussion topic．You have 30 seconds to look at the task prompt，an example of which is below，and then about three minutes to discuss the topic with your partner．After that，the examiner will ask you more questions related to the topic． ） 第1题 STAFF TRAINING REVIEW The organisation you work for plans to review the training it currentlyprovides for staff and to make improvements. You are part of theteam that has been appointed to contribute to the review. Discuss, and decide together: ·how to evaluate the training currently provided ·how to set about meeting training needs. Follow-on questions: ·Do you think all members of a company should receive training? ·Are there types of training which are not appropriate for a company to provide for staff? ·What training would you most like to receive? ·How can the effectiveness of training be measured? ·Do you think the kinds of training that companies provide will change in the future? 【正确答案】：Staff Training Review • How to evaluate the training currently provided There are several criteria for evaluation: To what extent were the learners' objectives achieved; What commitments have the learners made about the learning they are going to implement on their return to work; How successful were the trainees in implementing their action plans; and etc. • How to set about meeting training needs There are two ways. First of all, you should ask trainees themselves. The purpose of this is to establish the exact level of skill and knowledge each member of staff currently possesses compared to the expertise required by the business. And secondly, you should consult trainers and human resources staff. They could provide better suggestions. 跟多试卷请访问《做题室》www.zuotishi.com