新视野商务英语视听说下册1-8单元video原文unit 7

Video 1 H: Well, Mr. Aubrey, let's move on to next point, shall we? A: OK. It's the question of the delivery date. H: What's your deadline? A: September 20th. We really have to insist on that because we have a very strict timetable. It's essential for us to have it before the 30th, otherwise... H: Yes, of course, but let me explain the position. A: OK, go ahead, please. H: As you know, we had a disastrous hurricane here last month and part of our workshop was damaged. That halted production for 10days. A: Yes, you told me. H: So, eh, there's a backlog of orders to fill. A: I understand but... H: We're working at full capacity, but the earliest delivery date we can make is the last week in September. A: I'm afraid that's not good enough. H: Why not? A: The engines have to be installed after we receive them. That takes time. I do hope you'll appreciate our position, Harry. Can't you arrange delivery for September 20th? H: Mm! We can try but we can't guarantee it. A: If not the 20th, then when? H: We can guarantee September 25th. A: Why the 25th? H: That's the date the ship is scheduled to arrive. We can't make an earlier shipment because production won't be complete in time. A: Let me see, it'll take about a week for onward transport to the destination until the 5th of October. H: Yes, I'm sorry. We can try to meet an earlier date but I don't hold out much hope. A: OK, let's make it the 25th. But we must install absolutely on September 25th as the last possible date. H: Fair enough. A: All right, then. Let's make it the 25th of September. But if it is possible earlier then all the better. H: Of course. You can count on me. I'll do my best. Video 2 B: Hello, Ms. Lester. Haven't seen you for a long time. L: Hello, Mr. Backer. Nice to meet you again. Unfortunately, we have a problem! I've just received a fax from my head office and it seems there may have been some misunderstanding about our last order. B: Oh dear, what seems to be the problem? L: The consignment arrived at the port yesterday on time, but while unloading, we noticed the goods were not the A1 quality we order. B: Really! Oh, I'm terribly sorry. Something must have gone wrong. Let me check this on the computer...Er... Oh dear, yes, I'm afraid there's been a slip-up in our Shipping Department. I'm very sorry. It's certainly our fault. Mm...What would you like us to do about it? L: Well, we can keep this delivery and try to find another buyer for it. But of course, we'd need a price adjustment, say a 25% reduction on the lot. And we'd need a now delivery of A1 quality dispatched immediately. B: That sounds fair enough. Thank you. But just let me check our stock position... Yes, we can ship a delivery of A1 quality by the first available steamer. Let me see, yes, actually there's one scheduled for the day after tomorrow. We'll make an immediate arrangement for the shipment. L: OK. that'll be fine. Let's hope the steamer arrives on schedule and we can have the goods by the middle of next month. B: We'll keep in touch with the shipping company and let you know if there are any problems. L: Good. Thank you. B: Ms. Lester, thank you very much for your cooperation. L: We hope you'll help us out if we're in difficulties sometime in the future. B: Yes, of course. Whenever you need us, we'll try our best to help. That's a promise.