新加坡面试常见问题：

新加坡面试常见问 题 快递公司问题件快递公司问题件货款处理关于圆的周长面积重点题型关于解方程组的题及答案关于南海问题 ： 新加坡面试常见问题: 新加坡面试常见问题: 1.Can you tell me your work experience? 你能谈一下你的工作经验吗,2.How much do you know about Singapore? And why do you want to work here? 你对新加坡了解多少, 为什么你 想在这边工作,3.Would you please introduce yourself? 请做下自我介绍4. Can you tell me what make you angry? 你能说一下什么会让你生气吗,5. Can you tell me something that you feel proud of in your life?and why? 你能说一下你生命最骄傲的事情吗, 为什么,6 . What are your hobbies? What do you usually do in your spare time? 你的爱好是什么, 你空余时间 一般都做什么,7. What is the most important do you think at work?你认为在工作中最重要的 是什么,8. -What are your own personalities? 谈一下你的性格10 .What is your advantage and disadvantage?你的优点和缺点是什么,11.Do your parents support you to go to Singapore? 你 的父母支持你到新加坡吗,12Why do you want to supply for the position? 为什么你想做这 份工作,20(How to handle pressure? 怎么处理工作中的压力,21 If you have a chance to go to Singapore will you get homesick? 如果你有机会去新加坡，你会想家吗,How to overcome homesick? 你怎样克服它,22 How do you think about your loyalty ?if there is 1to 10, what is yours.你对忠诚的看法, 如果1到10，你的分数是多少,24 Do you have any questions to me? 你对我还有什么问题吗,25 What is your concept on SERVICE? 你对服务的看法,30(What will you do to get yourself adjusted to Singapore in the shortest time,在最短时间 What’s your strength?你的优点是什么, — I am a honest and positive person, work hard, willing to learn. 我是个诚实积极的人，工作努力，好学。 — What’s your weakness?你的缺点是什么, — I’m a stubborn girl. / I’m a timid girl, because I am scared of snake( mouse)./ I’m easy to forget things./ I’m a shy boy. 我是个倔强的女孩儿。/我是个胆小的女孩，因为我害怕蛇(老鼠)。/我很容易忘事。/ 我是 个害羞的男孩儿。 — What kind of books do you like to read?你喜欢读什么 书 关于书的成语关于读书的排比句社区图书漂流公约怎么写关于读书的小报汉书pdf , —I like reading magzines, novels, newspapers and love stories. 我喜欢读杂志、小说、报纸和爱情小说。 Personnel Questions (个人问题) — Are you married?你结婚了吗 No, I’m a single.不，我是单身。 — Do you have a boyfriend/ girlfriend?你有男朋友/ 女朋友吗, No, I haven’t. Apologize (道歉用语) Sorry, I can’t understand./ I can’t catch you./ I can’t hear you very clearly. 对不起，我不懂。/ 我听得不是很清楚。 Could you repeat it again?你可以重复一遍吗? Could you speak slowly please?你可以讲得慢一下吗, Pardon? / I beg your pardon?请再说一次吧? Family situation (家庭问题) How many people in your family?你家里有几口人, — There are five people in my family. They are my parents, elder brother, younger sister and I. I love my family very much. They agree with me to go to Singapore, and also will be happy for me. 我家里有五口人。他们是我的父母、哥哥、妹妹。 我很爱我的家人。他们同意我去新加坡 工作，而且也会为我感到高兴的。 — What does your parents do?你父母是做什么的, — They are workers.他们是工人。 — When you come over to Singapore, who will take care of your family members? 当你来新加坡，谁来照顾你的家人, — My parents have jobs, and they are very healthy, my brothers and sisters also can take care of themselves. So I don’t worried about that. 我的父母有工作，而且他们身体很健康。我的兄弟姐妹也能够照顾他们。所以我不担心这 一点。 — Do you have any relatives or friends in Singapore?在新加坡有亲戚或朋友吗, — No, I haven’t.没有。 Inerview Diction(面试问题) Have you ever been to Singapore or any other countries?你曾经去过新加坡或其他的国家吗, No, I haven’t./ Yes, I have been to Japan for 3 years.没有。/ 是的，我曾经去过日本三年。 — Why do you want to go to Singapore?你为什么去新加坡, — Firstly, Singapore is a beautiful(漂亮的), clean(干净的), and developed(发达 的) garden city(花园城市), I like it very much. Secondly, the most important reason is that I can eran more money(挣钱) there. Thirdly, I can accumulate(积累) some abroad working experience(国外工作经验), so it is very useful for my future(未来). The above(以上的) three points are the reasons that I go to Singapore. Do you have any working experience? / What have you work as before?你有工作经验吗,/ 你 之前是做什么工作的, — I work in Qingdao hotel as a waitress now. Qingdao hotel is a three-star hotel(三星 级酒店) with beverage, guest rooms and entertainment(集餐饮、娱乐、客房为一体). — What’s your mainly duties?/ What’s your job scope in your past job?/ What do you do there? 你的工作职责是什么, — My mainly duties are doing preparation work before dinner(做餐前的准备工作), like setting table(摆台), cleaning the dinning environment(清洁就餐环境). Receiving guests (迎宾), guiding them to their seats(引座), ordering food(点餐) and introducing specilities(介绍特色菜品), serving(上菜) and closing accounts(结账). Moverover, I will providing good service during dinner time, including pouring teas and wines(斟茶倒酒), changing dishes (更换骨碟) so as to satisfied with the cusomers(让顾客满意). How do you serve the customer normally?/ Treat me like a customer, how would you serve me? 通常你会怎样的方式去服务你的客人,/ 假如我是客人，你会以怎样的方式招待我, — First, welcome(欢迎) the guests to our hotel warmly(热情的) and guide them to their seats(引座). Then take orders(点餐), including ordering food and introducing specilities(介绍特色菜品). And I will providing good service(提供优质的服务) for them during dinner time. Next, help guests to pay for the bill(结账). Finally, I will say thank you for your coming, see you next time/again(欢迎下次光临). — What’s your favorite food/ drink?你最喜欢的食物/ 饮料是什么, — I like eating vegetables(蔬菜), meat(beef, pork, mutton), rice, bread, milk, coffee, coco-cola(可口可乐), seven-up(七喜), ice-cream(冰激淋), hamburger(汉堡), fried-chicken(炸 鸡), egg, and fruits, etc. — What’s the specilities in your hotel?你们酒店的特色菜是什么, —Brised prowns, fruit salads, and sea food and so on. 油焖大虾、水果沙拉、海鲜等等。 ? How many kids do you have? ? Do you have kids? Do you have children? ? What’s your present job? Why do you want to leave your present company? ? How long have you been working? ? Can I have your ID number? ? Anything you want to ask me? ? Do you have friends or relatives in Singapore? — Past Work Experiences Questions. — 1. What have you work as before?你之前做过什么工作, — 2.What is your job scope in your past job?你之前那份工作的工作范围是什么, — 3.What do you do there?你在那边是负责些什么Customer Service Questions.客户服务问题 — 4.How do you serve the customer normally,通常你会怎么样的方式去服务你的客人, — 5.Treat me like a customer, how would you serve me我是客人你会以怎么样的方式招待我 — 6.Have you come to Singapore before?你之前有来过新加坡吗 — 7.How many people is our family?你的家庭成员有几位, — 8.Who will take care of your family members when you come over?如果你来新加坡工作那谁负责照顾你的家人, — 9(Why do you want to work in Singapore ?为什么你要来新加坡工作, 12.Can you tell me more about yourself,你可以告诉我多一些关于你自己的东西吗, — 13.What is your strength and weakness,你的优点和缺点是什么, — 14.Can you stand the whole day?你可以站立一整天吗, — 15.Do you smoke?你有吸烟吗 — 16.Are you independent,你是一个独立的人吗, 面试指导 Would you please introduce yourself? 自我介绍 How old are you ? 年龄 Why do you want to apply for the position? 为什么想应聘这个职位 Why do you want to go to Singapore? 为什么想到新加坡工作 How much do you know Singapore? 对新加坡有多少了解 Whether your family support you or not? How many of you in your family? 你的家人支持你吗,家里有几个人, What is your major? 你的专业 Do you have sales experience before( or do you have any social practice?) 有没有销售经验,或者你曾经参与了些什么社交活动, What was your responsibility for the work? 你目前工作中的职责是什么, What is your advantage and disadvantage? 你的优点与缺点 Can you describe your character? 可以描述你的性格吗, 能说明以上PART 1 What are the requirements to be a good sales person? 作为销售人员，有些什么样的要求, What will you do if they realize that you don’t like sales job after one month? 如果在一个月后，你发现自己不适合做销售人员，你应该怎么办, How to you handle customer complain? 如何处理顾客的投诉, PART2 From 1 to 10000 dollar, how to count?从1数到10000，知道怎么数吗, For example Amount: 金额 32.52---thirty two dollar and fifty two cent 521.95---five hundred twenty one dollar and ninety five cent. 11，368-----eleven thousand , three hundred sixty eight dollars. The change\balance is 302.70 ( three hundred two dollar and seventy cent) 找零:剩下的钱是多少 Size : may I have size 34\36\39\43 尺寸:可以给我34码吗, Color: 颜色:浅或深 light or dark ----- black \ red \ yellow \ brown \ grey \ pink \ blue \ orange Other Article\ commodity 其它商品、物品的名称 For example: Cloth \ shoes \bags \cosmetics\house articles\electronic things\ bed linen etc 如:衣服、鞋子、包包、化装品、家居用品、电器、床上用品等等 PART 3 How to greeting \approach customer? 问候语 Welcome , may I help you? \what I can do for you? \which color is your favorite? \ how can I help you? \What size do you want? \ If customer you can not handle, what will you do? 如果顾客的问话或者要求超出你能处理的 范围, 你怎么做? Tell the customer wait for while, you will find someone else come to help in the shortest time. 礼貌的告诉顾客请稍侯,在最短的时间NOTE: 注意事项 1. The employer may not ask the same questions at every time. 雇主可能不会问同样的问题，但只是问话的方式不同， Most importantly, the candidates must listen carefully and give the correct answer, If you couldn’t hear clear about the question, please be polite to ask one more time . you can say , “ may I beg your pardon? “ Don’t rush to answer, wait employer finish the question. 最重要的是，面试者必须仔细聆听问题，正确回答。如果你没听清雇主的问话，请礼貌的 问多一次，千万不要慌张的答非所问。耐心的倾听雇主的问话，这是最基本的礼貌。 3. Talk about your sales experience more, focus on you have confidence to learn and willing to do a good job. The other experience you can simply mention about , no need waist too much time to talk about it. 强调你的销售经验或对销售这方面的信心与理解，愿意学习，把 工作做到最好。其它的经验可以淡淡一提，不用浪费太多时间。 4. You deal with people, so be friendly at all the time, with smile, with patience. 你和人打交道，任何时候要保持友好的态度，面带微笑，耐心细致。 5. During the internet interview, please be professional, don’t ask the other person beside you. Your eyes have to look at interviewer’s nose , not look around . and be confidence. 网络视频面试时，请表现专业些，切勿向旁边的人询问，左顾右看，请求帮助。你的眼光 应该直视考官的鼻子，充满信心。 6. Before you left , you have to say thank you to interviewer , or say “thanks for your time” “thanks a lot for give chance” “ thanks , I am looking forward your good news” 在面试结束 时，你应向考官答谢，谢谢他们的时间，谢谢他们给你机会面试，或者说谢谢，等候您的好 消息，等等。Good luck to you.祝你好运～对销售人员来说，其以往的经历与成就、应付困 难的能力与韧性、懂得一些销售技巧与策略、了解客户心理以及会各种谈吐技巧都是非常重 要的。 BASIC EXPRESSIONS 基本句型表达 1) I see by your resume that you have been working? 从你的简历可以看出你一直在工作吗, 2) What do you know about our major products and our share of the market? 关于我们的主要产品和市场份额，你知道些什么, 3) What do you think is the most important qualification for a salesperson? 你认为对一个销售员来说最重要的是什么, 4) When can I get the final decision?我什么时候能知道最终结果呢, 5) I came in answer to your advertisement for a salesperson. 我是为你们登的招聘销售员的广告而来的。 6) I graduated from Beijing University. I majored in business administration. 我毕业于北京大学，学的是工商管理专业。 7) As far as I know, your company is a world famous one which produces cosmetics and skincare products. 据我所知，贵公司是一家世界著名的化妆品和皮肤护理品生产商 CONVERSATIONS 会话(A=Applicant I=Interviewer)Dialogue 1 I: I see by your resume that you have been working? A: Yes, I have worked for four years with a Canadian Company. I: Tell me what you know about our company, please. A: Well, Mark Smith, who was the first president, founded the company in Ottawa in 1955. It has 1.5 billion dollars in capital; it employs 8,000 people, and it is the largest company in its field in Canada. I: What do you know about our major products and our share of the market? A: Your company?s products are mostly marketed in Canada and the United States, but particularly have sold very well here in China. So I think in the future you?ll find China to be a profitable market as well. I: What made you decide to change your job? A: Because I want to change my working environment and seek new challenges. I: Do you like this job, A: Yes, I like it very much. I: What do you think is the most important qualification for a salesperson? A: I think it is confidence in himself and his products. I: I agree with you. Do you have any questions to ask about this job? A: Yes, I?d like to know something about the salary. I: I think the starting salary for a salesperson is between 1,500 - 2,000 Yuan. But the specific number will be determined according to your sales. A: When can I get the final decision? I: We cannot reach a final decision until we have talked to all of the other five applicants. Anyhow, we?ll contact you within this month. All right. Nice meeting you. Good-bye. A: Nice meeting you, too. Good-bye. I: 你的简历上说你一直在工作吗, A: 是的，我在一家加拿大公司工作过4年。 I: 请说说你对我们公司的了解。 A: 好的，1955年Mark Smith首任董事长在渥太华成立了公司。资本额为15亿加元，有 8,000员工, 是加拿大同行业中最大的公司。 I: 关于本公司的产品和市场份额，你知道些什么, A: 贵公司的产品主要在加拿大和美国市场销售，但在中国市场的销路非常好，所以我想 你 会发现中国也是一个容易赚钱的市场。 I: 你为什么决定换工作, A: 因为我想换一下工作环境，迎接新挑战。 I: 你喜欢这份工作吗, A:我很喜欢。 I: 你认为对一个销售员来说最重要的是什么, A: 我认为是对他自己和对他产品的自信。 I: 我赞成。对这份工作，你有什么问题要问吗, A: 有，我想知道薪水如何, I: 我想起薪是1500-2000元，但具体数目将根据你的销售情况来定。 A: 我什么时候能知道最终结果呢, I: 我们只有和其他五位应聘者都谈过之后才能做出最后决定。但无论如何，我们会在一个 月之内联系你的。好的，非常高兴见到你，再见。 A: 我也非常高兴见到你，再见。 Dialogue 2 A: Good morning. I came in answer to your advertisement for a salesperson. I: I see. Will you walk this way, please? What experience have you had? A: I?m afraid I haven?t had any experience in just this sort of work. I?m studying business administration in college. I want to get a job that would tie in with my studies. I: Have you got any selling experience at all? A: I worked in a department store in a small town last summer vacation. I: Now tell me about your educational background. A: I graduated from Beijing University. I majored in business administration. I: What courses have you completed? A: The courses I completed are marketing, business law, business English, statistics, marketing principles, sales management, distribution theory, economies and psychology. I: What subjects did you like most at university? A: I liked sales strategies most. I: Why would you like to work with us? A: It?s an interesting job, and your company is one of the best known. Although I have no work experience as a salesperson, the job description you sent was very interesting. It?s a job I?ve been dreaming of when I was at university. I: What?re your future plans and what kind of expectations do you have of the company? A: I have an interest in marketing and I would consider graduate study in business in the future. I think my goals will become more clear as I gain experience in sales and marketing. I: Good. Do you know anything about this company? A: Yes, a little. As you mentioned just now, yours is an American capital company. As far as I know your company is a world famous one which produces cosmetics and skincare products. I: Have you got anything to ask me? A: Will traveling be required in this position? I: Yes. A: How often? I: Three times a year at most. How do you feel about this? A: That?s fine. A: 早上好，我是为你们登的招聘销售员的广告而来的。 I: 我知道，请这边来。你有工作经验吗, A: 不好意思，我还没有做过这种工作。我在大学读工商管理， 我想找一份与我现在所学专业有联系的工作。 I: 那你有销售经验吗, A: 去年暑假我在一家百货公司工作过。 I: 那你说说你的教育情况吧。 A: 我毕业于北京大学，学的是工商管理专业。 I: 你都学过什么课程, A: 我学过的课程有市场营销、商业法、商业英语、统计学、市场原理、销售管理、销售原理、经济学和心理学。 I: 你在大学时最喜欢哪门课程, A: 我最喜欢销售策略。 I: 你为什么要来我们公司工作, A: 我对这份工作很感兴趣，而且贵公司也是最著名的公司之一。我虽然没做过销售员，但你对这份工作的介绍很有趣，这是我大学时梦寐以求的工作。 I: 你将来有何计划,对公司有何期望, A: 我对市场营销感兴趣，我会希望将来能读商业专业的研究生。我想随着我在销售和市场方面经验的增加，我的目标会变得越来越明确。 I: 那不错，你了解我们公司吗, A: 了解一些。正如你刚才所说的，贵公司是一家美国公司。据我所知， 贵公司是一家世界著名的化妆品和皮肤护理品生产商。 I: 你有什么问题要问我吗, A: 这份工作需要出差吗, I: 需要。 A: 多久一次, I: 最多一年三次。你认为怎么样, A: 那没关系。 president 董事长，行长，校长 found 建立，创办 capital 资本，资产 employ 雇佣 share 份额，参股 profitable 有利可图的 confidence 自信， 信心 specific 具体的，明确的 administration 管理，经营 statistics 统计，统计学 distribution 销售 psychology 心理学，心理 strategy 策略 cosmetic 化妆品 做销售员，最重要的就是自信。所以无论你以前有过什么工作经历，销售过何种产品，都 要说出来。要自信，不仅对自己，还要对自己销售的产品自信(confidence in yourself and your products)。 1) The specific number will be determined according to your sales. in accordance with in conformity with 具体数目将依你的销售量而定。 2) What do you think is the most important qualification for a salesperson? requirement asset你认为对销售人员来说最重要的能力是什么 3) We cannot reach a final decision until we have talked to all of the make other five applicants. come to arrive at 只有等到和另外五位申请者都谈过之后，我们才能作出最终决定。 4) I came in answer to your advertisement for a salesperson.in reply to in response to 我是来应聘你们招聘广告上销售人员一职的。 BASIC EXPRESSIONS 基本句型表达 1) What kind of character do you think you have?你认为自己是什么性格的人, 2) Are you introverted or extroverted?你内向还是外向, 3) What kind of person would you like to work with?你喜欢和什么样的人一起工作呢, 4) -How do you get along with others?你和别人相处得怎样, -I get on well with others.我和别人相处得很好。 5) Do you have any particular strengths or weaknesses?你有什么特别的优点和缺点吗, 6) What basic principles do you apply to your life?你生活中的基本原则是什么, 7) How do you spend your spare time?你的业余时间怎么度过, 8) What kind of sports do you like most?你最喜欢什么运动, 9) What are your hobbies?你的业余爱好是什么, 10)I have an interest in traveling.我对旅游非常感兴趣。 CONVERSATIONS 会话(A=Applicant I=Interviewer) Dialogue 1 I: What kind of character do you think you have? A: Generally speaking，l am an open-minded person. I: What is your strongest trait, A: Cheerfulness and friendliness. I: How would your friends or colleagues describe you, A: They say Mr. Sun is a friendly, sensitive, caring and determined person. I: What personality do you admire, A: I admire a person who is honest, flexible and easy-going. I: How do you get along with others? A: I get on well with others. I: 你认为你是什么性格的人, A: 总的来说，我是个思想很开明的人。 I: 你个性上最大的特点是什么, A: 乐观和友好。 I: 你的朋友或同事怎么形容你, A: 他们说孙先生是位很友好、敏感、关心他人和有决心的人。 I: 你欣赏哪种性格的人, A: 我欣赏诚实、灵活而且容易相处的人。 I: 你和别人相处得怎样, A: 我和别人相处得很好。 Dialogue 2 I: What kind of person do you think you are? A: Well, I am always energetic and enthusiastic. That?s my strongest personality. I: What are your strengths and weaknesses? A: Em, as I have said, I?m diligent and industrious. On the other hand, sometimes I?m too hard-working and I put myself under too much pressure to make things perfect. I: What qualities would you expect of persons working as a team? A: To work in a team, in my opinion, two characteristics are necessary for a person. That is, the person must be cooperative and aggressive. I: How do you spend your leisure time? A: I like playing games and having sports. They are my favourite hobbies. I: So,what kind of sport do you like most? A: Oh, it?s hard to narrow it down to just one. I mean, I like all kinds of sports, basketball, swimming, bike riding and so on. Maybe it is just the reason why I am so energetic and vigorous. I: 你觉得你自己的个性如何, A: 嗯，我觉得自己精力很充沛，做事很有热情。这是我最大的特点了。 I: 那你认为自己的最大优点和缺点是什么呢, A: 正如我刚才说过的，我工作特别勤奋认真。但是，有时为了尽可能把事情办得完美些， 我又会让自己背上太多的压力，工作太辛苦。 I: 你认为作为团队中的一员，一个人需要具备什么样的品质, A: 依我之见，作为团队中的一员，合作精神和进取精神两者皆不可少。 I: 你业余时间都做些什么, A: 我爱玩游戏和体育运动，这是我最大的爱好。 I: 那么你最喜欢什么体育运动? A: 哦，那可实在太多了，我喜欢各类体育运动，打篮球、 游泳、骑车之类的。也许这是 我精力如此充沛的原因吧。 open-minded 开明的，开放的 easy-going 容易相处的 personality 个性，人格 enthusiastic 充满热情的 leisure 空闲的，闲暇的 hobby 业余爱好 应试者应该根据应聘职位的需求，尽量的使用适当的词语形容自己的个性特点。例如，应 试者如果应聘秘书的职位，那么他(她)在形容自己的个性特点时应尽量选用类似efficient (有效率的)、careful(办事仔细的)、responsible(负责的)等词语而不应该选用purposeful (有目的的)或 liberal(心胸宽大的)等不着边际的词语。 1) What kind of character do you think you are? 你认为你自己具有什么样的性格。 Personality 你认为你自己具有什么样的个性 Person 你认为你自己是个什么样的人。 2) Do you have any particular strengths or weaknesses? 你有什么特别的强项或缺点吗, What are your strengths and weaknesses? 你的强项和缺点是什么, merits你有什么优点, strong points你有何长处 shortcomings你有何处短处 BASIC EXPRESSIONS 基本句型表达 1) What degree will you receive?你将拿到什么学位, 2) I will receive a Bachelor’s degree.我将获得学士学位。 3) How about your academic records at college?你大学的成绩如何, 4) I have been doing quite well at college.我在大学时学习很好。 5) My specialization at the university is just in line with the areas your institute deals with. 我 在大学所学的专业和你们研究所所涉及的范围刚好对口。 6) I was one of the top students in the class.我是班里最优秀的学生之一。 7) Which course did you like best?你最喜欢哪门课程, CONVERSATIONS 会话(A=Applicant I=Interviewer)Dialogue 1 I: Which school are you attending? A: I am attending Hebei University of Technology. I: When will you graduate from that university? A: This coming July. I: What degree will you receive? A: I will receive a Bachelor?s degree. I: What is your major? A: My major is Business Administration. I: How have you been getting on with your studies so far, A: I have been doing quite well at college. According to the academic records I?ve achieved so far, I am confident that I will get my Bachelor of Business Administration this coming July. I: How do you think the education you?ve received will contribute to your work in this institution, A: I have already learned a lot in the classroom and I hope to be able to make practical use of it in your company. My specialization at the university is just in line with the areas your institute deals with. I am sure I can apply what I have learned to the work in your institute. I: 你在哪个学校上学, A: 我在河北工业大学上学。 I: 你什么时候毕业, A: 今年七月。 I: 你能拿到什么学位, A: 学士学位。 I: 你是什么专业的, A: 我的专业是商业管理。 I: 到目前为止，你在校的学习情况如何, A: 我学得不错。根据至今我所取得的学习成绩，我敢肯定今年7月份我一定能获得商业 管理学士学位。 I: 你认为你接受的教育将如何有助于本机构的工作, A: 我在课堂上学了很多东西，我希望能把它实际运用到贵公司的商务活动中去。我在大 学所学的专业和你们研究所所涉及的范围刚好对口。 我相信我能够把我所学到的东西运用 到你们研究所的工作之中。 Dialogue 2 I: Which university did you graduate from? A: I graduated from Hebei University. I: What subject did you major in at university? A: I majored in Economics. I: Tell me about the courses of your major in university. A: I take more than 50 courses in university, including microeconomics, macroeconomics, marketing principles, sales management, statistics, and so on. I: How did you get on with your studies in university? A: I did well in university. I was one of the top students in the class. I: What subject did you minor in? A: I didn?t minor in any subject when I was in university, but I attended English and computer courses. And I am currently studying finance in a training school. I: 你是哪个学校毕业的, A: 我毕业于河北大学。 I: 你大学时主修什么专业, A: 我的专业是经济学。 I: 说说你在大学时都主修了什么课程, A: 大学期间我修了50多门课程，包括微观经济学、宏观经济学、市场原理、销售管理、 统计学等。 I: 你大学时成绩如何, A: 我成绩非常好，我是班里最优秀的学生之一。 I: 你辅修过什么专业吗, A: 我在大学期间没有辅修过，但参加过英语和计算机 培训 焊锡培训资料ppt免费下载焊接培训教程 ppt 下载特设培训下载班长管理培训下载培训时间表下载 课程。目前我正在一个培训学 校学习财政学。 Dialogue 3 I: Have you received any degrees? A: Yes. In 1996 I received my Bachelor of Science degree from Hebei University, and in 2001 I received my MBA degree from Peking University. I: How about your academic records at college? A: In fact my records were excellent. My overall GPA was 9 on a 10 scale, which was the highest in my class. I: That?s very impressive. Which course did you like best? A: English. It was both interesting and useful, so I showed a great interest in it. I: Can you tell me why you changed your major when you were a graduate student? A: Because I am very interested in administration and I did take some courses in it. I also performed well in the subjects. Hence I believe that I can do a good job in this position. I: Did you get any honors and awards at college? A: Yes. I was awarded a scholarship from the university every year. In 1995 I participated in the National Contest of Maths Models and I won the prize. I: 你有获得学位吗, A: 有，1996年我在河北大学获得了理学学士学位，2001年在北京大学获得了工商管理硕 士学位。 I: 你大学时学习成绩如何, A: 事实上我每门课都非常优秀，我的总平均成绩按10分制是9分，是班里最高的。 I: 那可真不错哦。你最喜欢哪门课程, A: 英语。因为这门课既有趣又实用，我对它很感兴趣。 I: 那你能告诉我你读研究生时为什么要换专业吗, A: 因为我对管理非常感兴趣，而且我也学过这方面的课程，而且成绩非常好。因此，我相信我能做好这个职位。 I: 你大学时获得过荣誉和奖励吗, A: 获得过。每年我都获得学校奖学金，在1995年我参加了国家数学建模考试，并得了奖。 major 主修课;主修的;主修 degree 学位bachelor 文理学士 contribute 贡献minor in 辅修 academic 学术的impressive 给人深刻印象的 honor 荣誉award 奖励 scholarship 奖学金 在回答提问时要注意投其所好，比如对方问你“What course do you like best?”，这时你最好回答和所应聘公司相关的科目，这会让他留下你很有潜力的印象。 注意几个关键的词语:degree(学位)、subject(科目)、department(系)、Bachelor?s degree (学士学位)、major(主修)、minor(辅修)。 1) Which school are you attending? in from你在哪个学校读书, 你是哪个学校的,你来自哪个学校, 2) I will receive a Bachelor?s degree. a Master?s degree a Doctoral degree 我将获得 学士学位。硕士学位 博士学位 3) I majored in economics. industrial design history sociology 我主修 经济学。 工业 设计 领导形象设计圆作业设计ao工艺污水处理厂设计附属工程施工组织设计清扫机器人结构设计 历史学 社会学 4) How about your academic records at college? Grade scores school report card 你在大学时成绩如何, 5) Which subject do you like best ? better least 你 最喜欢 哪门课程, 比较喜欢 最不喜欢 BASIC EXPRESSIONS 基本句型表达 1) How do you think of your English?你认为你的英语水平如何, 2) How do you think of your proficiency in written and spoken English?你认为你的书面英语和口语熟练程度如何, 3) I think my English is good enough to communicate with English speaking people. 我认为我能用英语和说英语国家的人很好的交流。 4) What other foreign language do you speak?你还能说什么其他外语吗, 5) I have a good command of ??我精通,, 6) Have you obtained any certificate of technical qualifications?你获得过什么技术证书吗, 7) What special skills do you have, can you tell me?你能告诉我你有什么特殊技能吗, 8) Have you gotten any special training in ...?你接受过,,方面的特殊培训吗, BASIC EXPRESSIONS 基本句型表达 1) Do you have any work experience in this field?你有这个行业的工作经验吗, 2) What kind of jobs have you had?你做过哪些工作, 3) What?s your responsibility at your present work unit?现在这个单位你负责什么工作, 4) I am responsible for product distribution.我负责产品销售。 5) I have 4 years?experience in staff management.我有四年管理员工的经验 6) I have experience as a receptionist.我做过接待员。 7) What have you learned from the jobs you have had?你从过去的工作中学到了什么, 8) Would you like to tell me something about your outstanding achievements?谈你工作业绩好 吗 9) How would you evaluate the company you are with,你将如何评价你现在的公司, CONVERSATIONS 会话(A=Applicant I=Interviewer)Dialogue 1 I: Do you have any work experience in this field? A: Yes. After my graduation from university, I worked as a Customer Service Coordinator in a foreign representative office, and then I transferred to a joint venture as a Market Deve1opment Manager. So I am familiar with the market in China. I: What have you learned from the jobs you have had? A: I learned to be patient when dealing with customers complaints and try my best to solve them. In addition, I learned at my previous jobs how to cooperate with my colleagues. I: Does your current employer know you are looking for another job? A: No, I haven?t discussed my leaving plans with my current employer, but I am sure he will release me. I: What is your impression of your present company? A: Very good. I: What would your current colleague say about you? A: They would say I?m a dependable and hard worker. I: 你有这个行业的工作经验吗, A: 有，在我大学毕业后，我就到一家外企代理处做了一名顾客服务协调员，之后我转到 一家合资企业做市场发展部经理，所以我对中国市场非常熟悉。 I: 那你从以前的工作中学到了些什么, A: 我学会了在处理客户的抱怨时要有耐心而且要尽力为他们解决困难。而且，我还学会 了如何与同事共同合作。 I: 你现在的老板知道你在找另一份工作吗, A: 不知道，我还没有和他讨论我要离职的计划，但我坚信他会让我走的。 I: 你对你现在这个公司印象如何, A: 非常好。 I: 你现在的同事会如何评价你呢, A: 他们会说我是一个值得信赖并且工作刻苦的人。 Dialogue 2 I: What kind of jobs have you had? A: I have been a Production Manager. I: How many years have you worked as a Production Manager? A: 3 years. I: Would you like to tell me something about your outstanding achievements? A: I had introduced an advanced product line, which increased the output and lessened the cost. I: Wonderful. Then how many employers have you worked for? A: Frankly speaking, three. If your company employs me, it will be my fourth. I: Then have you received any award at your present company? A: Yes. I was awarded the title of ?Advanced Worker last year. I: How would you evaluate the company you are with, A: Although I could not say that everything is perfect there，I still very much appreciate what the company has given me，especial many chances( I: How would your colleagues evaluate you? A: They would say I am a responsible friend and a capable colleague. I: Can you get recommendations from your present employers? A: Yes, I have brought them with me. Here they are. I: Do you have any questions? A: I think that you have covered all the important points already. But if I have any questions later I will contact you. I: 你都做过什么工作, A: 我做过生产经理。 I: 你做了几年的生产经理, A: 三年。 I: 能给我谈谈你的突出业绩吗, A: 我曾经引进了一条先进的生产线，产量得到了提高，而且成本也降了下来。 I: 非常不错，那你为几个雇主工作过, A: 坦白地说，三个。如果我被贵公司录取，这将是我第四份工作。 I: 那你在目前这个公司获得过什么奖励吗, A: 有，去年我获得了“先进工作者”的称号。 I: 你将如何评价你现在的公司, A: 虽然我不能说它尽善尽美，但我仍然非常感谢它给了我很多，尤其是许多机会。 I: 你的同事会如何评价你呢, A: 他们会说我是一个值得信赖的朋友和很有能力的同事。 I: 你目前这个雇主能给你写推荐信吗? A: 可以，我已经把它带来了，给你。 I: 你有什么问题要问吗, A: 我想你已经把所有重点都提到了，不过如果以后我有什么问题，我会与你联系的 coordinator 协调员 representative office 代表处，代理处 joint venture 合资企业 cooperate 合作，协作 colleague 同事，同僚 dependable 可靠的 outstanding 突出的，显著的 introduce 引进，传入，介绍 prize 奖励 evaluate 评价 perfect 完美的 capable 能干的，有能力的 appreciate 感激 recommendation 推荐(信)，介绍(信) 谈论工作经验是表现自己是该职位合适人选的良机，可以运用事例说明自己的工作经验和成就，如曾经一手成立了新部门、新系统、找到新客户等。不过，切记答案要言简意赅，不要长篇大论。至于没有或工作经验很少的毕业生，可将一些在学校生活学到的东西联系到申请的工作上。例如，上学时曾经当过学生会主席便可以用实例证明自己有领导才能。 询问工作经验的句型还有: 1)Please tell me about your working experience. 能告诉我你的工作经验吗, 2)Have you ever been employed? 你被雇佣过吗, 3)What kind of job are you doing now? 你现在做什么工作, 1) Do you have any work experience in this field? work history occupational history specific experience你有没有这方面的工作经验,你有没有做过这方面的工作,你有没有做 过这方面的工作,你有没有具体做过这方面的工作, 2) Frankly speaking, three. To be frank with you To be plain with you To be honest with you 坦 率的说，是三个。 3) How would your present employer evaluate you? Appraise judge describe 你现在的老板会怎样评价你呢? 4) I have been a production manager. a customer service coordinator an assistant to the general manager我做过生产经理。我做过顾客服务协调员。我做过总经理助理。 a:i came in answer to your advertisement for a salesperson. e:i see. will you walk this way, please? e:what experience have you had? a:i????m afraid i haven????t had any experience in just this sort of work. i????m studying business administration in college. i want to get a job that would tie in with my studies. e:have you got any selling experience at all? a:i worked in a department store in a small town last summer vacation. e:what subjects did you like most at university? a:i like sales strategies most. e:now tell me about your educational background. a:i graduated from beijing college of commerce. a:i majored in commerce. e:what courses have you completed? a:the courses i completed are marketing, business law, business english, statistics, marketing principles, sales management, distribution theory, economies and psychology. e:what would you like to work with us? a:it?„„„s a job interested in, and your company is one of the best known. although i have no work experience as a salesperson, the job description you sent was very interesting. it????s a job i????ve been dreaming of since i was at university. e:do you know anything about this company? a:yes, a little. as you mentioned just now, yours is an american capital company. as far as i know your company is a world famous one which produces cosmetics and skincare products. e:in what department did you work? a:i was in women????s fashion department. e:have you got an excellent record in english? a:yes, i think i can manage english conversations with american staff members 1、进入面试主要打招呼,注意听雇主的提问，然后自我介绍(英语) Would you pleaseintroduce yourself?自我介绍 (范例)本人叫***, ***年**月出生, **学校毕业,来自**省**市，现在XX公司工作,主要从事 XX等工作,担任XX(如销售员/收银员等等)职位,本人非常荣幸(高兴)地参加此次面试,谢谢贵 公司给我提供此次机会,谢谢,.. Hi/Hello, Sir/Madam, My name is ***, born in **, ** year. I graduated from ** school, I come from **city, ** province. After my graduation/ I left my school, I work in ** company as ** position(eg. I work in Liqun Plaza as a customer service staff .). My resposibility is ,,. I am honoured to attend the interview today, thank you for providing me this chance. Thank you! 2、可能问及的问题(英语): How old are you ?年龄 Why do you want to apply for the position?为什么想应聘这个职位 Why do you want to go to Singapore?为什么想到新加坡工作 How much do you know Singapore?对新加坡有多少了解 Whether your family support you or not? How many people in your family? 你的家人支持你吗,家里有几个人, What is yourmajor? 你的专业 Do you havesales experiencebefore? 有没有销售经验, What was your responsibility for the work?你目前工作中的职责是什么, What is your advantage and disadvantage?你的优点与缺点 Can you describe your character? 可以描述你的性格吗, How to you handle customer complain? 如何处理顾客的投诉, 问候语:Welcome , may I help you? \what I can do for you? \which color is your favorite? \ how can I help you? \What size do you want? \ 商品名: Cloth \ shoes \bags \cosmetics\house articles\electronic things\ bed linen etc(衣服、鞋 子、 包包、化装品、家居用品、电器、床上用品等) 颜色Color:浅或深light or dark ----- black \ red \ yellow \ brown \ grey \ pink \ blue \ orange etc. 尺寸Size: may I have size 34\36\39\43 可以给我34码吗, 找零:The change\balance is 302.70 ( three hundred two dollar and seventy cent) 剩下的钱是多少 [1] 你在单位里主要做什么 ----What do you do?/ What’s your job? ----I work in **Plaza/Shopping Center as a salesperson/ cashier. 主要职责是什么? ----What’s your resposibility? 1. Do paper work for the company daily operation.(做日常文书工作) Conduct promotion to maintain outstanding achievement. (组织促销活动，提高营业额。) 2. Achive sales target(达到营业额), responsibility for daily and monthly inventory(负责货 库的清点工作) Responsible for ***sales(销售**产品),Perform the regular promotion to achive target.(开展 促销活动以提高销售额) Handling all the vip client service(负责贵宾服务), good response for vip client complaint and other matters.(解决贵宾的投诉及其他问题) Maximize sales in the **counter(最大限度地提高**柜台的销售额); consistently achieve monthly sales plan(不断的提高月销售计划) 1. Introduce products we are selling.(介绍我们销售的产品) 2. Able to communicate with customers well.(跟顾客很好的沟通) 3. Help customers to choose and encourage them to buy.(帮顾客挑选及鼓励他们购买) 4. Check messages from manager; Sort new arrived goods.(向经理查询信息，分类新到的 产品) 5. Handle customers’ complaint and helping the other department to deal with. (处理顾客的投诉，协调其他部门) Recommend Product(推荐产品)and Interacted with customers(与顾客配合), stress improved customer service(注重提高顾客服务水平)and follow through, ensure greatest customer satisfaction(确保顾客满意) [2]家庭情况: 你是哪里人?(where are you from?)--I’m from ***. 家里有多少人?(How many people in your family?)—There are **members in my family.They are my father, mother, sister/brother and I. 他们主要做什么?(What do they do? ) 会不会想家,(Will you be homesick?)--Yes,but now it’s very convenient to contact through telephone or computer.When I miss my family, then call them. 父母支持自己出国工作吗,(Will your parents support you to go abroad to work or not?) ---They support me to go because they hope me to earn more money and develop myself. 这里考官问的主要意思:你是否有后顾之忧?家庭条件是不是很宽裕?最好说成家庭条件一 般,出去后想多赚点钱给家里，不会有后顾之忧等 [3]个人身体素质情况: 能不能经受长期加班货轮班工作?(Can you undertake over-time work or shift work?)—Sure. I can undertake, I want to earn more money to give back my family. 是否服从公司的安排和管理?(Can you follow company’s arrangement and manager’s direction?)--- I will follow. [4]你为什么去新加坡工作?(Why do you want to go to Singapore to work?) 你对新加坡的了解如何?一般说新加坡是个风景非常优美,法制比较健全,也比较公平的国 家等等赞誉之词。(It is known that Singapore is a very beatuiful and clean country, its legal system is healthy.) 想去新加坡工作的目的最好说在国 2)、头发乱或过多摩丝 3)、手指甲长或很脏 在面试中，申请人要"大方、自信、有礼貌" a、进入视频后,证件原件可以整齐摆放在面前。 b、回答问题用英语回答(pls try to speak English),如果专业性比较强的英语尽量避开，不要 使用地域性很强的方言和简称或俗语，尤其是企业名称和工作Let’s talk about the problem of quantity. 我们谈谈数量的问题吧。 You’ll issue a certificate of quantity and weight. 你们必须出具数量和重量证明书。 The package number and quantity are identical with each other. 包装号与商品数量相吻合。 Quantity matters as much as quality of price, doesn’t it? 数量和价格、质量一样重要，是吗, We believe we shall be able to better satisfy our customers quantitatively. 我们相信能在数量上 更好地使客户满意。 This is the maximum quantity we can supply at present. 这是目前我们所能提供的最大数量。 For such a big quantity, you should give us a discount. 这么大的订单贵公司可否给我们折扣, We want a minimum of 1,000 dozen of men’s shirts and minimum of 5,000 dozen of embroidered shirts. 男衬衣至少要1000打，绣花衬衣至少需要5000打。 Can you give us an additional 200 cases? 能再增加200箱吗, We’ll try our best to satisfy you with the additional 10,000 tons of coal as you asked. 你们要求增加一万吨煤，我们将尽量满足你们。 We sell our goods on shipping weight and not on landed weight. 我们出售产品是以装船重量 为标准，而不是卸货重量。 But what in case there is short weight or disqualification? 但如果短重或是质量不合格怎么 办, If the quantity of the goods does not conform to that stipulated in the contract, the importer will refuse to accept the goods. 如果进口商发现货物数量与合同规定不符，他将拒收。 You remarked yesterday you would sell on shipped quality, quantity, and weight. 你昨天强调 过你们售货以船装质量、数量和重量为准。 Quantities of Black Tea have been exported. 已经有大批红茶出口。 They are not interested in small quantities. 他们对小数量不感兴趣。 Useful quantities have changed hands. 较大的数量已经转手。 Have you seen the shortage claim from our company? 您看过我公司的短重索赔报告了吗, 500 pieces in total. 总共有500件。 They always buy in large quantities. 他们总是大量购买 Q: Can you sell yourself in two minutes, Go for it. 你能在两分钟内自我推荐吗,大胆试试吧～ A: With my qualifications and experience, I feel I am hardworking, responsible and diligent in any project I undertake. Your organization could benefit from my analytical and interpersonal skills. 依我的资格和经验，我觉得我对所从事的每一个项目都很努力、负责、勤勉。我的 分析 定性数据统计分析pdf销售业绩分析模板建筑结构震害分析销售进度分析表京东商城竞争战略分析 能 力和与人相 处的技巧，对贵单位必有价值。 Q: Give me a summary of your current job description. 对你目前的工作，能否做个概括的说明。 A: I have been working as a computer programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. 我干了五年的电脑程序员。具体地说，我做系统分析，解决问题以及软件供应方面的支持。 Q: Why did you leave your last job, 你为什么离职呢, A: Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it. 我希望能获得一份更好的工作，如果机会来临，我会抓住。 A: I feel I have reached the “glass ceiling” in my current job. I feel there is no opportunity for advancement. 我觉得目前的工作，已经达到顶峰，即没有升迁机会。 Q: How do you rate yourself as a professional, 你如何评估自己是位专业人员呢, A: With my strong academic background, I am capable and competent. 凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。 A: With my teaching experience, I am confident that I can relate to students very well. 依我的教学经验，我相信能与学生相处的很好。 Q: What contribution did you make to your current (previous) organization, 你对目前/从前的工作单位有何贡献, A: I have finished three new projects, and I am sure I can apply my experience to this position. 我已经完成三个新项目，我相信我能将我的经验用在这份工作上。 Q: What do you think you are worth to us, 你怎么认为你对我们有价值呢, A: I feel I can make some positive contributions to your company in the future. 我觉得我对贵公司能做些积极性的贡献。 Q: What make you think you would be a success in this position, 你如何知道你能胜任这份工作, A: My graduate school training combined with my internship should qualify me for this particular job. I am sure I will be successful. 我在研究所的训练，加上实习工作，使我适合这份工作。我相信我能成功。 Q: Are you a multi-tasked individual,Do you work well under stress or pressure, 你是一位可以同时承担数项工作的人吗,你能承受工作上的压力吗, A: Yes, I think so. A: The trait is needed in my current(or previous) position and I know I can handle it well. 这种特点就是我目前(先前)工作所需要的，我知道我能应付自如。 Q: What is your strongest trait(s), 你个性上最大的特点是什么, A: Helpfulness and caring. 乐于助人和关心他人。 A: Adaptability and sense of humor. 适应能力和幽默感。 A: Cheerfulness and friendliness. 乐观和友爱。 Q: How would your friends or colleagues describe you, 你的朋友或同事怎样形容你, (pause a few seconds) (稍等几秒钟再答，表示慎重考虑。) A:They say Mr. Chen is an honest, hardworking and responsible man who deeply cares for his family and friends. 他们说陈先生是位诚实、工作努力，负责任的人，他对家庭和朋友都很关心。 A: They say Mr. Chen is a friendly, sensitive, caring and determined person. 他们说陈先生是位很友好、敏感、关心他人和有决心的人。 Q: What personality traits do you admire, 你欣赏哪种性格的人, A: I admire a person who is)honest, flexible and easy-going. 诚实、不死板而且容易相处的人。 A: (I like) people who possess the “can do” spirit. 有“实际行动”的人。 Q: What leadership qualities did you develop as an administrative personnel, 作为行政人员，你有什么样的领导才能, A: I feel that learning how to motivate people and to work together as a team will be the major goal of my leadership. 我觉得学习如何把人们的积极性调动起来，以及如何配合协同的团队精神，是我行政工作 的主要目标 。 A: I have refined my management style by using an open-door policy. 我以开放式的政策，改进我的行政管理方式。 Q: How do you normally handle criticism, 你通常如何处理别人的批评, A: Silence is golden. Just don?t say anything; otherwise the situation could become worse. I do, however, accept constructive criticism. 沉默是金。不必说什么，否则情况更糟，不过我会接受建设性的批评。 A: When we cool off, we will discuss it later. 我会等大家冷静下来再讨论。 Q: What do you find frustrating in a work situation, 在工作中，什么事令你不高兴, A: Sometimes, the narrow-minded people make me frustrated. 胸襟狭窄的人，有时使我泄气。 A: Minds that are not receptive to new ideas. 不能接受新思想的那些取。 Q: How do you handle your conflict with your colleagues in your work? 你如何处理与同事在工作中的意见不和, A: I will try to present my ideas in a more clear and civilized manner in order to get my points across. 我要以更清楚文明的方式，提出我的看法，使对方了解我的观点。 Q: How do you handle your failure, 你怎样对待自己的失败, A: None of us was born “perfect”. I am sure I will be given a second chance to correct my mistake. 我们大家生来都不是十全十美的，我相信我有第二个机会改正我的错误。 Q: What provide you with a sense of accomplishment. 什么会让你有成就感, A: Doing my best job for your company. 为贵公司竭力效劳。 A: Finishing a project to the best of my ability. 尽我所能，完成一个项目。 Q: If you had a lot of money to donate, where would you donate it to,Why, 假如你有很多钱可以捐赠，你会捐给什么单位,为什么, A: I would donate it to the medical research because I want to do something to help others. 我 会捐给医药研究，因为我要为他人做点事。 A: I prefer to donate it to educational institutions. 我乐意捐给教育机构。 Q: What is most important in your life right now, 眼下你生活中最重要的是什么, A: To get a job in my field is most important to me. 对我来说，能在这个领域找到工作是最重要的。 A: To secure employment hopefully with your company. 希望能在贵公司任职对我来说最重要。 Q: What current issues concern you the most, 目前什么事是你最关心的, A: The general state of our economy and the impact of China? entry to WTO on our industry. 目前中国经济的总体情况以及中国入世对我们行业的影响。 Q: How long would you like to stay with this company, 你会在本公司服务多久呢, A: I will stay as long as I can continue to learn and to grow in my field. 只要我能在我的行业力继续学习和长进，我就会留在这里。 Q: Could you project what you would like to be doing five years from now, 你能预料五年后你会做什么吗, A: As I have some administrative experience in my last job, I may use my organizational and planning skills in the future. 我在上一个工作中积累了一些行政经验，我将来也许要运用我组织和计划上的经验和技 巧。 A: I hope to demonstrate my ability and talents in my field adequately. 我希望能充分展示我在这个行业的能力和智慧。 A: Perhaps, an opportunity at a management position would be exciting. 也许有机会，我将会从事管理工作。 (如果不愿正面回答，也可以说:) It would be premature for me to predict this. 现在对此问题的预测，尚嫌过早。 (甚至还可以打趣的说:) Hypothetically speaking, I might be able to do your current job as a director. (或 CEO 或 president)说不定，我也能做你现在主任的工作呢～ Q: What range of pay-scale are you interested in, 你喜欢那一种薪水层次标准, A: Money is important, but the responsibility that goes along with this job is what interests me the most. 薪水固然重要，但这工作伴随而来的责任更吸引我。 A: (假如你有家眷，可以说:) To be frank and open with you, I like this job, but I have a family to support. 坦白地说，我喜欢这份工作，不过我必须要负担我的家庭。