①课本第三页1-NeedsandPurposesforCommunication•(1)survival(6)power•(2)cooperation(7)socialneeds•(3)personalneeds(8)information•(4)relationships(9)makingsenseofworld•(5)persuasion劝说(10)self-expression用P4—P6Survival、Co-operation、Personalneeds.Relationships.persuasion……回答,不要求全部都写出来,但是至少要答四到五个,理解读懂还要有对这个词的解释②P6掌握交际的概念(Definition)•Communicationreferstotheactandprocessofsendingandreceivingmessagesamongpeople.•Eg:buycomputerviaInternet•Communication—someoneperceivesbehaviororitsresidueandattributesmeaningtoit.Communicationhastakenplaceregardlessofwhetherthatbehaviorisconsciousorunconscious.Intentionalorunintentional.③P10(很重要)交际的过程(theprocess)1.thecomponentsofcommunication•Message•Sender•Receiver•Channel•Noise•Feedback•Encoding/Decoding2.Modelsofcommunication•(1)thelinearmodel•(2)thecircularmodel•(3)thecontextualizedmodel④P14交际的特征(Characteristics)里的黑体标
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快递公司问题件快递公司问题件货款处理关于圆的周长面积重点题型关于解方程组的题及答案关于南海问题
要看懂•1.communicationisdynamic动态•2.communicationisirreversible不可撤销•3.communicationissymbolic符号性•4.communicationissystemic系统性•5.communicationisself-reflective自我反映性•6.communicationisinteractive交互性•7.communicationiscomplex复杂性⑤P22里的最后一段中影响跨文化交际的主要三个因素Languagebarriers,differentvalues,differentculturalpatternsofbehavior⑥ICC与ICBC的概念1.interculturalcommunication(ICC)•--interpersonalcommunicationbetweenmembersofdifferentcultures.2.interculturalbusinesscommunication(ICBC)•--communicationwithinandbetweenbusinessesthatinvolvepeoplefrommorethanoneculture⑦P31课后练习中的DiscussionQuestions的前三个问题⑧P41关于文化的概念在这页的第五段•Cultureisthetotalaccumulation(积累)ofbeliefs,customs,values,behaviors,institutions(习俗)andcommunicationpatterns(样式)thatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople.⑨P42文化的特点还要解释四个到五个•1.cultureisnotinnate;itislearned(e.g.sneezing)•2.cultureistransmittedfromgenerationtogeneration•3.cultureisselective•4.thefacetsofcultureareinterrelated(e.g.women’smovement)•5.cultureisethnocentric•6.cultureissubjecttochange⑩P46价值观的概念(definitionofvalue)•One’sprinciplesorstandards,one’sjudgmentofwhatisvaluableorimportantinlife•Abroadtendencytoprefercertainstatesofaffairsoverothers.(HofstedeP46)•Aconception,explicitorimplicit,distinctiveofanindividualorcharacteristicofagroup,ofthedesirablewhichinfluencestheselectionfromavailablemodes,means,andendsofaction.⑾P45(重点)valuesfromthecoreofculture•1.valuesformthecoreofculture•2.valuesarethedeepestmanifestationsofcultureandmostdifficulttounderstandbyanoutsider.(symbols-heroes-rituals-values,byHofstede)⑿P48价值观的分类•1.universalvalues(e.g.,happylife)•2.cultural-specificvalues(e.g..modestyforChineseculture)•3.peculiarexpressionordeviationsofindividualswithincultures(subjectiveculture)⒀P49价值观是怎样形成的?howtogetone’svalue?•1.fromone’sfamily•2.fromschooleducationteachers•3.fromone’speers•4.fromsocietyatlarge⒁P59(很重要)hofstede-Bond'sValueDimensions•Individualismvs.Collectivism(P.61)•PowerDistance•UncertaintyAvoidance•Masculinityvs.Femininity回答这个题目时要说这个理论是谁写的,叫什么名字,理论是什么(从P60-64四个角度回答)还要解释,还要给例子,比如P62的图
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关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf
。这样才能得高分⒂P80课后练习第一大题的前三个问题⒃P222商务礼仪的重要性从这页的第二段前四句回答•1.toincreasethequalityoflifeintheworkplace•2.tocontributetooptimumemployeemoral•3.toestablishthecompanyimage•4.toplayamajorroleingeneratingprofit⒄P223DefiningBusinessEtiquetteandProtocol(礼仪指的是什么。礼节指怎样做)具体分析•Etiquettereferstomannersandbehaviorconsideredacceptableinsocialandbusinesssituations.•Protocol:customsandregulationsdealingwithdiplomaticetiquetteandcourtesiesexpectedinofficialdealingwithpersonsinvariouscultures.ChaneyandMartin(2002)Differencebetweenetiquetteandprotocol•Protocoliswhattodoinagivensituation.•Etiquetteishowtodoitandhowtodoitgracefully.⒅P225(很重要)Culturaldifferencesinbusinessetiquetteandprotocol文化在这两者中的不一样?会解释,举例子说明•1.initialbusinessrelationship•2.Socialentertainment•3.Giftgivingetiquette•4.businessdress•5.businessschedule•6.theuseofhumor⒆P254课后练习第一大题的1235⒇写作注意格式,格式占一半分January一月July七月February二月August八月March三月September九月April四月October十月May五月November十一月June六月December十二月(注:文档可能无法思考全面,请浏览后下载,供参考。可复制、编制,期待你的好评与关注)