2014年剑桥商务英语初级考试试题(五)

剑桥商务英语初级考试试 题 快递公司问题件快递公司问题件货款处理关于圆的周长面积重点题型关于解方程组的题及答案关于南海问题 (五) 一、READING (PART ONE )（本大题5小题．每题1.0分，共5.0分。 ● Look at the questions 1--5. ● In each question, which sentence is correct? ● For each question, mark one letter (A, B or C) on your Answer Sheet. ） 第1题 John, I haven't had a chance to phone Bill. Have you? Liz A. Liz has tried unsuccessfully to phone Bill. B. Liz is asking John to phone Bill. C. Liz has been too busy to phone Bill. 【正确 答案 八年级地理上册填图题岩土工程勘察试题省略号的作用及举例应急救援安全知识车间5s试题及答案 】：C 【本题分数】：1.0分 第2题 NOTICE FOR HOTEL GUESTS When car park is locked (midnight - 6 am), contact security guard for entry. A. The hotel offers safe parking for guests' cars at night. B. Guests can only leave their cars here during the day. C. There is no entry to this car park after midnight. 【正确答案】：A 【本题分数】：1.0分 第3题 Order any stationery from this catalogue in June and receive a special free pen, A. Ask for our June catalogue and get some free stationery. B. Buy a product in June and you'll get a gift. C. Order a pen before June and get another one free. 【正确答案】：B 【本题分数】：1.0分 第4题 We expect all debts to be settled within seven days. Please note credit cards are not accepted.You can pay A. by credit card within seven days. B. in weekly instalments. C. by cheque or cash within one week. 【正确答案】：C 【本题分数】：1.0分 第5题 Coffee is served during the morning break to delegates attending the product demonstration A. Coffee will be available during the meeting if requested. B. There is a coffee break for participants during the morning. C. Delegates can see a product demonstration while they have coffee. 【正确答案】：B 【本题分数】：1.0分 二、READING (PART TWO )（共5小题,共5.0分）● Look at the departments below. ● For questions 1--5, decide which department (A-H) does this job. ● For each question, mark the correct letter (A--H) on your Answer Sheet. 第1题 Office Files A. Sales figures B. Customer contact information C. Complaints about faulty goods D. Product details E. Publicity expenditure F. Service agreements G. Shipping H. Human Resources Ms Kay has to find some missing documentation for an export order. 【正确答案】：G 【本题分数】：1.0分 第2题 Mr Brooks wants to check some costs for the advertising campaign he is planning. 【正确答案】：E 【本题分数】：1.0分 第3题 Mr Tanner needs to know the exact measurements of the new desks he is selling. 【正确答案】：D 【本题分数】：1.0分 第4题 Ms Grafton needs the email address of a regular client. 【正确答案】：B 【本题分数】：1.0分 第5题 Mrs Anders wants to compare how well two successful products are performing. 【正确答案】：A 【本题分数】：1.0分 三、READING (PART FOUR )（共7小题,共7.0分）● Read the following passage. ● Are sentences 1--7 "Right" or "Wrong"? If there isn't enough information to answer "Right" or "Wrong", choose "Doesn't say". ● For each sentence 1--7, mark one letter (A, B or C) on your Answer Sheet. 第1题 HEALTHSURE - for you and your family Many health insurance policies only cover the payments you have to make when you go into hospital, but with Healthsure, you are refunded for routine visits as well. In addition, we guarantee to refund you within 2 to 4 weeks. Healthsure is an organisation which puts the interests of its members before profits. This means we offer very low membership rates. On average, E1.40 is debited from your bank account each week, so you won't ever need to worry about forgetting to send payment. It's easy to join Healthsure. Just fill in the application form and name the members of your family you wish to include on the policy. If you, your partner, or one of your children has to go into hospital, we will pay a daily allowance. These cash payments are not taxed, and we aim to deal with claims within 72 hours. So, why wait any longer? Apply now and benefit from our caring approach to health care. Phone us free on 0800 885511 (24-hour number) for further information from our customer service advisers. Healthsure makes direct payments to hospitals for its customers. A Right B Wrong C Doesn't say 【正确答案】：B 【本题分数】：1.0分 第2题 Healthsure makes an annual profit. A Right B Wrong C Doesn't say 【正确答案】：C 【本题分数】：1.0分 第3题 Customers must pay Healthsure monthly instalments. A Right B Wrong C Doesn't say 【正确答案】：B 【本题分数】：1.0分 第4题 Healthsure will insure children and their parents on the same policy. A Right B Wrong C Doesn't say 【正确答案】：A 【本题分数】：1.0分 第5题 Tax is payable on the daily allowances customers receive. A Right B Wrong C Doesn't say 【正确答案】：B 【本题分数】：1.0分 第6题 Membership applications are approved in less than 72 hours. A Right B Wrong C Doesn't say 【正确答案】：C 【本题分数】：1.0分 第7题 You can contact Healthsure at any time. A Right B Wrong C Doesn't say 【正确答案】：A 【本题分数】：1.0分 四、READING (PART FIVE )（共6小题,共6.0分）● Read the passage below. ● For each question 1--6, choose the correct answer. ● Mark one letter (A B or C) on your answer sheet. 第1题 A GROWING RESTAURANT CHAIN Simon Dale, the chairman and founder of the Dalehouse restaurant chain, yesterday announced plans to open a further 20 restaurants and create 600 new jobs in the next four years. The group hopes to open 4 of the new restaurants by the end of this year, creating up to 120 jobs. The programme will result in a chain of over 100 Dalehouse restaurants in towns and cities all over the United Kingdom by the end of the four-year period. The company also has a limited programme of expansion in other countries. There are plans for the company to open its third restaurant abroad towards the middle of next year as planning permission was recently received for a restaurant in the south of Spain. At the moment there is a Dalehouse restaurant in Germany and another in Denmark. Negotiations are already taking place about opening two more restaurants in Germany and three more in Spain. Mr Dale said yesterday: 'Our plans are ambitious and there is no doubt that in some ways they are quite frightening. But we've been in business for twenty years and a lot of our staff have been with us for most of that time and, as a result, have experience of things growing at a fast rate.' The Dalehouse chain currently has 82 restaurants, all in town centre locations. The group is planning now to expand further in residential areas. The company intends to continue its tradition of having most of its restaurants open from midday until midnight seven days a week. It will also continue to open restaurants in buildings which were originally designed for a different purpose. Certain financial journalists wonder whether the company will be able to find enough cash to finance its plans. Mr Dale, however, remains positive. 'It is true,' he says, 'that we will not be able to finance the plans without some support from the banks, and we are in the process of arranging this at the moment. Most of the money, however, will come from the amount we have kept back from 'our profits for future investment in the business. We opened 4 restaurants last year so an expansion programme of 5 this year and 6 next would not be outside the normal rate of growth. We have had hardly any problems financing our expansion in the past and expect this to continue in the future. After four years there will be A. a total of 600 people employed by Dalehouse restaurants. B. a Dalehouse restaurant in over 120 UK towns and cities. C. 20 more Dalehouse restaurants than there are at present. 【正确答案】：C 【本题分数】：1.0分 第2题 How many Dalehouse restaurants are there in other countries at the moment? A. One. B. Two. C. Three. 【正确答案】：B 【本题分数】：1.0分 第3题 What does Mr Dale say about the company's employees? A. Most of them have worked for Dalehouse since it started. B. Most of them have enjoyed being in a growing company. C. Many of them have seen the company develop quickly. 【正确答案】：C 【本题分数】：1.0分 第4题 What will be different about the new Dalehouse restaurants? A. Some will be away from town centres. B. Some will be in buildings not planned as restaurants. C. Some will be open every day of the week. 【正确答案】：A 【本题分数】：1.0分 第5题 What does Mr Dale have to say about financing the company's plans? A. Dalehouse has already arranged loans to help with the finance. B. Dalehouse will need help from the banks. C. Dalehouse has enough money to finance its plans without help. 【正确答案】：B 【本题分数】：1.0分 第6题 What does Mr Dale say about problems caused by expansion? A. There have only been minor problems. B. There will be fewer problems in the future. C. There have been very few problems. 【正确答案】：C 【本题分数】：1.0分 五、READING (PART SIX )（共12小题,共12.0分）● Read the business letter below. ● Choose the correct word to fill each gap, from A, B or C below. ● For each question 1-12, mark one letter (A, B or C) on your Answer Sheet. 第1题 Time management Until recently, books on how to manage your time at work were seen as a bit of a joke in the business world. Many were enjoyable to read (1)weren't taken seriously. (2)told their readers to dress well, be positive, decide (3)they were going and then use (4)valuable minute to make sure they got there. One very successful book, first published twenty years (5)and still available in bookshops, is The One-Minute Manager. It tells the story of a keen young man who wants to learn (6)about how to be a top-performing executive. The authors believe that most people (7)the day putting (8)problems, or when they do try to solve (9)don't do enough. According (10)the authors, having achievable targets should be a manager's aim. Managers everywhere should read (11)book carefully, in order to benefit from (12)sensible advice. A but B or C even 【正确答案】：A 【本题分数】：1.0分 第2题 A It B They C We 【正确答案】：B 【本题分数】：1.0分 第3题 A where B who C why 【正确答案】：A 【本题分数】：1.0分 第4题 A some B all C every 【正确答案】：C 【本题分数】：1.0分 第5题 A before B ago C since 【正确答案】：B 【本题分数】：1.0分 第6题 A lot B much C more 【正确答案】：C 【本题分数】：1.0分 第7题 A spend B spending C spent 【正确答案】：A 【本题分数】：1.0分 第8题 A about B over C off 【正确答案】：C 【本题分数】：1.0分 第9题 A them B these C those 【正确答案】：A 【本题分数】：1.0分 第10题 A for B from C to 【正确答案】：C 【本题分数】：1.0分 第11题 A the B one C a 【正确答案】：A 【本题分数】：1.0分 第12题 A their B his C its 【正确答案】：C 【本题分数】：1.0分 none、六（共READING (PART SEVEN )小题,5共分）5.0 第1题 Southern Newspaper Group - titles include the Daily Record Business Network magazine and Recruitment Today Advertising Rates: Black/white Colour Full page ￡250 ￡425 Half page ￡150 ￡255 Quarter page ￡90 ￡155 Deadline for advertisements: Thursdays 5.30pm INVOICE TO: Company (1) ______ 150 - 162 Browning Street Castleford For the attention of: (2) ______ Publication: (3) ______ Size of advertisement: (4) ______ Cost: (5) ______ Payment Terms: 7 days 【正确答案】：答案:Star Employment 第2题 【正确答案】：答案:Mr Gordon 第3题 【正确答案】：答案:Recruitment Today 第4题 【正确答案】：答案:half page 第5题 【正确答案】：答案:￡150 七、WRITING（PART ONE）（本大题1小题．每题5.0分，共5.0分。 ） 第1题 ·You are attending a conference in the USA next week and will need secretarial help during the trip as your PA is away on holiday. ·Write a memo to the Human Resources Manager: ·requesting a temporary PA for the trip ·explaining why your PA cannot go with you ·giving the dates of the trip. ·Write about 30-40 words on your Answer Sheet. MEMO To: ______ From: ______ Date: 11 March 2002 Subject: Temporary PA 【正确答案】：To: Human Resources Manager From: John Jones I'm attending a Conference in the USA next week on 18th & 19th March and my PA is on leave so could you arrange a temporary PA for the trip? Thanks 八、WRITING（PART TWO ）（本大题1小题．每题5.0分，共5.0分。 ） 第1题 To: ______ Fax No: ______ From: Sally Saunders Date: 1 March 2002 Pages (incl cover): 3 Thank you very much for your letter, enquiring about availability of conference facilities at this hotel for 1-4 September. I note your request for a special menu for the conference dinner on your final evening. You will find suggestions enclosed. Unfortunately, during the week you have chosen for your conference, there is a trade fair. Therefore, we have very few single rooms available. I could offer you twin-bedded rooms, or perhaps you would consider moving your conference to the following week? I look forward to receiving your booking and choice of dishes for the conference dinner. ·Write a fax to Mrs Saunders: ·thanking her for her fax ·confirming your original dates for the conference ·booking 20 twin-bedded rooms ·telling her which dishes from the menu you require for the conference dinner, ·Write 60-60 words on your Answer Sheet. ·Do not include postal addresses. 【正确答案】：Fax to Sally Saunders Dear Mrs Saunders Thank you for your fax. I am afraid I confirm my original dates for the conference because we cannot move it to the following week. I am going to book 20 twin-bedded rooms. About the special menu - I would like some typical dishes because most of the participants come from other countries. I look forward to hearing from you. Your sincerely 九、LISTENING (PART ONE) （共8小题,共8.0分）● For questions 1-8 you will hear 8 short recordings. ● For each question, mark one letter (A, B or C) for the correct answer. 第1题 How will Dover Tools dispatch the order? 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [听力原文] Man: Purchasing. Woman: Dover Tools here. About your order - how would you like it sent? Man: Well, road is probably cheapest, isn't it? Woman: Yes, but it'll take 10 days.., is there a rail depot near you? Man: No there isn't... I suppose you'd better put it on the plane, then.., it's urgent. Woman: OK - We'll deliver in 48 hours. Does that suit you? Man: Yes, that's OK. 第2题 How will Dover Tools dispatch the order? 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [听力原文] Man: Purchasing. Woman: Dover Tools here. About your order - how would you like it sent? Man: Well, road is probably cheapest, isn't it? Woman: Yes, but it'll take 10 days.., is there a rail depot near you? Man: No there isn't... I suppose you'd better put it on the plane, then.., it's urgent. Woman: OK - We'll deliver in 48 hours. Does that suit you? Man: Yes, that's OK. 第3题 What is the message for Mr Brown? 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [听力原文] Man: Hello, can I help you? Woman: Hello, yes, my name's Jane Kelly. I'm looking for Mr Brown. Man: Oh, I'm sorry he's not here.., do you have an appointment? Woman: No, I don't... I was just passing the factory, so I thought I'd come in and show him our new samples.., never mind.., tell him I called, and I'll come back another time. Man: Fine, I'll give him your message. 第4题 When will production start? 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [听力原文] Man: - now - about the new factory. We were hoping to start production on the 21st... unfortunately it'll be about a week later now, on the 29th... the machinery won't be installed until the 23rd - that's why there's a delay, I'm afraid. 第5题 Which chart are the two women talking about? 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [听力原文] Woman 1: Look, we've got to do something about these sales figures - they're terrible! Woman 2: Well, they're better than last month, anyway. Woman 1: Yes, but not a lot. We can certainly still improve them. I'm getting very worried... 第6题 Which car park will close during repair work? 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [听力原文] Man: You know next week the factory chimneys are going to be repaired? Woman: Yes. Man: Well, we'll have to close the car park underneath the chimneys. Woman: OK. That's the West Site car park.., so West Site workers will have to use the East Site car park instead. Man: Yes, or the North Site, if that's full. 第7题 When are the two people going to meet? 【正确答案】：B 【本题分数】：1.0分 【答案解析】 [听力原文] Woman: Hello, Edith Brown here, from Walkers. Could I make an appointment to see you on Thursday morning this week? Man: Morning's not really possible, I'm afraid. What about the afternoon? Woman: I've already got an appointment then. Is Friday possible? Man: Yes, that's OK, but make it the morning rather than the afternoon. 第8题 Which graph is correct? 【正确答案】：C 【本题分数】：1.0分 【答案解析】 [听力原文] The price of shares remained steady for the first half of the year but there was a sudden fall in their value in the second half. none、十（共LISTENING (PART TWO ) 小题,7共分）7.0 第1题 Advance Recruitment Company name: A & T Computer Solutions Contact name: (1) John ______ Number of staff needed: (2) ______ Starting date: (3) ______ October 2000 Length of contract: minimum of (4) ______ weeks Number of hours: 40 per week Rate quoted: (5) ￡______ per hour Contact telephone number: (6) ______ extension 218 Location of A & T Computer Solutions: (7) ______ Business Park on Broad Street 【正确答案】：答案:Howlett [本题分数]： 1.0 分 【答案解析】 [听力原文]9-15 Woman: Advance Recruitment. Man: Hello, I'm phoning from A&T Computer Solutions. I was hoping you could help us with some temporary office staff. Woman: Of course. Can I take your name please? Man: It's John Howlett. That's H-O-W-L-E double T. Woman: Fine. And what kind of posts are they? Man: Well, we're looking for 3 secretaries. Two secretaries are leaving so we have to replace them but we're also very busy and need another secretary because of the extra work. Woman: And when will they start? Man: Our secretaries leave next Friday - the 23rd. So we'd like your people for the 26th - if that's possible. Woman: It should be. And how long are the jobs for? Man: At least 8 weeks. It may become as long as 12 but we'd only decide that 2 or 3 weeks after they'd started. Woman: It's 40 hours a week? Man: Yes. We normally pay ￡6.50 per hour to our permanent staff. What will you charge us? Woman: For experienced secretaries it's ￡9.50 per hour. Man: Right well we'd obviously need experienced staff. Woman: Fine. Can I ring you back later? Man: Yes, the number's 6 3 double 0 9 7 and my extension is 218. Woman: Oh, one more thing. Where are the company offices? Man: Central Business Park - on Broad Street. Woman: Thank you. 第2题 【正确答案】：答案:3 第3题 【正确答案】：答案:26(th) 第4题 【正确答案】：答案:8 第5题 【正确答案】：答案:(￡)9.50 第6题 【正确答案】：答案:630097 第7题 【正确答案】：答案:Central none、十一（共LISTENING (PART THREE ) 小题,7共分）7.0 第1题 MTF Ltd. Heating Systems Manufacturer Date company started (1) ______ Company's market position due to (2) ______ Plans to invest in (3) ______ Rewards employees with (4) ______ Training programme has received (5) ______ (from local government) Promotes staff with good (6) ______ Business section needing improvement: (7) ______ 【正确答案】：答案:1975 [本题分数]： 1.0 分 【答案解析】 [听力原文]16-22 Woman: I'm going to talk today about MTF, a firm in the North of England that manufactures heating systems. It was set up by David Ross, an engineer who had previously worked in car manufacturing. When David lost his job in 1974 he decided to set up his own company and this opened for business in 1975. It proved very successful and the company now has a turnover of 12.5 million. In the early days, Ross rejected the idea of a competitive pricing policy to establish the company. He always thought that product quality was more important to the company's success. He believes this approach has helped make the company a market leader. Five years ago the company bought new machinery. This has been a success and they now intend to spend large sums on a new computer system. This will improve the speed of customer service. David Ross believes the workforce plays a large part in the success of his firm. There is a good relationship between management and staff. Basic pay is average for the area and holidays are standard but the company pays bonuses to staff when large orders are finished on time. Local government wants to encourage training schemes in the workplace and MTF has successfully applied to them for funding. MTF hopes that the company's training scheme will increase productivity but they accept that money invested in training doesn't guarantee this. MTF doesn't have a large management structure and it has promoted most of its managers from within the company. Ross does not believe management qualifications are important and looks instead for people with a positive attitude towards the company. Ross believes his company can maintain its market position. He has invested a lot of money in the production process and is confident about the skills of his workforce. Marketing, however, is one part of the business he recognises could get better. 第2题 【正确答案】：答案:product quality/quality products 第3题 【正确答案】：答案:(new) computers/computer system 第4题 【正确答案】：答案:bonuses 第5题 【正确答案】：答案:funding/money/grants 第6题 【正确答案】：答案:attitude 第7题 【正确答案】：答案:marketing 十二、LISTENING (PART FOUR ) （共8小题,共8.0分）● Listen to the talk on import regulations. ● For each questions 1--8, mark one letter (A, B or C) for the correct answer? ● After you have listened once, replay the recording. 第1题 New Zealand's highest earning exports are A dairy products. B fruit and vegetables. C lamb and wool. 【正确答案】：A 【本题分数】：1.0分 【答案解析】 [听力原文]23-30 Man 1: Good evening. On 'Business World' tonight, it's my pleasure to welcome Peter Bull from the New Zealand Kiwi Fruit Marketing Board - the KMB for short! Good to have you with us, Peter. First of all, for those people who may not have seen kiwi fruit, what are they? Man 2: Well, they're a small, green, round fruit and they're delicious! New Zealand now exports more of them than any other fruit and vegetable - so kiwi fruit are very important to us economically. Of course, New Zealand is famous for lamb and wool production, and trade in both of these is still very good - though dairy products is actually the biggest area in terms of export income. Man 1: I see.., and can you tell me why the KMB was started? Man 2: Well, some years ago kiwi fruit farmers found they were producing more fruit, but the market wasn't growing at the same rate. So the KMB was formed - partly to set up distribution to retailers and so on within New Zealand, but also to find more customers for kiwi fruit around the world - in other words, to make the export market bigger. Man 1: I see.., now just what do you do to find more customers around the world for a particular product.., especially one which people have probably never seen before? Man 2: Well, there are a number of ways of doing this. Some marketing boards might do an international advertising campaign, so that when anybody in one of the target countries watches TV, they're certain to see the product. That's fine, but of course it costs a lot, and it's not really suited to our product. So we've always approached this in a different way - we want to be certain that anyone who buys our product anywhere in the world has a guarantee that what they're buying is of the highest quality. This is the best long-term policy.., you can do all kinds of things, like selling at cost price at the beginning so that your product is cheaper than its competitors, but we didn't think that would present the right image, and in the end you'll only have to raise your prices anyway. Man 1: So, as with anything, it all comes down to how good your product is... Man 2: That's right. Man 1: And where do most exports of kiwi fruit go? Man 2: Well, our market is expanding all the time. Our oldest markets are in Europe and Japan, but demand is growing in the Middle East and Korea. Our latest destinations are South America and Vietnam. Man 1: Really? So kiwi fruit are becoming truly international... Man 2: Yes. And kiwi fruit currently make up 25% of all fruit exported by New Zealand. Man 1: And do you expect that to rise? Man 2: Yes - to 32% in five years' time, a 7% increase we hope! Man 1: Mmm - OK how does the fruit get from grower to customer? Man 2: Well, most kiwi is exported by sea though some is sent by air freight to Australia. The fruit comes into the ports by truck, after being packed by the growers at local packing stations. There is a plan for express rail transport in the future, which should speed things up a bit more. Man 1: And after the fruit arrives at the ports? Man 2: Well, it's stored on the ships in large wooden boxes. We send 50 million boxes out of the country on 80 ships - but that's not enough! We're quite happy with the design of the boxes, and we know we've got exactly the right temperature on board for the fruit - in other words, our technology isn't a problem - we simply need more ships to be able to work as efficiently as we'd like to. Man 1: And how do you see the future developing? Man 2: Well, we hope to work out ways to send the fruit even more quickly to our export markets, to keep it as fresh as possible. Man 1: Mmm - well thank you, Peter. One last question - is kiwi fruit popular in New Zealand? Man 2: Yes... In fact it recently became the second biggest seller on the home market. It's overtaken sales of pears - although it'll be a while yet before we overtake apples. But that's OK of course, because all New Zealand fruit is delicious! 第2题 Peter Bull says that the KMB was set up in order to increase A the profits of retailers. B the number of growers. C the demand for kiwi fruit. 【正确答案】：C 【本题分数】：1.0分 第3题 In order to sell kiwi fruit abroad, the KMB relies on A low prices. B quality control. C TV advertising. 【正确答案】：B 【本题分数】：1.0分 第4题 The newest export markets are A the Middle East and Korea. B Europe and Japan. C South America and Vietnam. 【正确答案】：C 【本题分数】：1.0分 第5题 What percentage of New Zealand's total exports are kiwi fruit? A seven B twenty-five C thirty-two 【正确答案】：B 【本题分数】：1.0分 第6题 Kiwi fruit are transported from farms to ports by A air. B rail. C road. 【正确答案】：C 【本题分数】：1.0分 第7题 How does the KMB want to improve the shipping of kiwi fruit? A. by increasing the number of ships it uses B. by improving the way the fruit is packed C. by lowering the temperature on the ships 【正确答案】：A 【本题分数】：1.0分 第8题 What is the most popular type of fruit in New Zealand? A apples B kiwi fruit C pears 【正确答案】：A 【本题分数】：1.0分 跟多试卷请访问《做题室》www.zuotishi.com