2018学年度杨浦区初三英语期末试卷(含听力和答案)

杨浦区初三第一学期期末质量监控英语试卷2018.01（满分：150分，考试时间：150分钟）Part1Listening（第一部分听力）Ⅰ.Listeningcomprehension（听力理解）（共30分）A.Listenandchoosetherightpicture（根据你听到的内容，选出相应的图片）（6分）1.________2.________3.________4.________5.________6.________B.Listentothedialogueandchoosethebestanswertothequestionyouhear（根据你所听到的对话和问题，选出最恰当的 答案 八年级地理上册填图题岩土工程勘察试题省略号的作用及举例应急救援安全知识车间5s试题及答案 ）（8分）()7.A.Coldandrainy.B.Coldandwindy.C.Warmandsunny.D.Warmandcloudy.()8.A.Bybus.B.Bytaxi.C.Bybike.D.Onfoot.()9.A.$60.B.$50.C.$40.D.$30.()10.Athome.B.Atthelibrary.C.Atthestation.D.InLondon.()11.A)Teacherandstudents.B.Policemanandwitness.C)Motherandson.D.Shopassistantandcustomer.()12.()13.A)Weekendplans.B)Freetimeactivities.C.)Birthdayideas.D)Feelingsandemotions.()14.A)Hefeltitapitytomissthemeeting.B)Heenjoyedthespeaker'stalk.C)Hehasheardthespeakerbefore.D)Heisn'tamemberoftheclubC.Listentothepassageandtellwhetherthefollowingstatementsaretrueorfalse（判断下列句子是否符合你听到的短文内容，符合的用“T” 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 示，不符合的用“F”表示）（6分）()15.Charlie'shousewasbrokenintolastnightandalotofthingswerestolen.()16.ThenoisecomingfromupstairswasmadebyCharlie'scat.()17.Charliemissedastepandfellwhenhewasrunningdownstairs.()18.AburglarhitCharlieontheheadwiihsomebooks.()19.Charlieforgotthathissisterwouldcometohishouselastnight.()20.Charliewenttothehospitalandluckilyitwasn'tveryserious.D.Listentothepassageandcompletethefollowingsentences（听短文，完成下列内容。每空格限填一词）（10分）21.96%ofBritishpeoplesaidthattheywouldcomplainiftheyreceive________________insshop.22.Ifthequeueisn't__________________enough,theBritishgetangry.23.Britishpeoplearenotwillingtowaitlongerthan__________________toqueue.24.Low-qualityproducts,__________________anddeliveryproblemsarealsocommonreasonsforcomplaints25.ForthefewBritishpeoplewhodon'tcomplain,31%feel__________________.Part2Phonetics,Grammarandvocabulary(第二部分语音、语法和词汇)II.Choosethebestanswer(选择最恰当的答案):(共20分)()26.Whichofthefollowingunderlinedpartsisdifferentinpronunciation?A.methodB.enemyC.memoryD.recent()27.Themainpurposeofinternationallawsofwaristoprotect_______innocent.A.aB.anC.theD./()28.Sue’sstillveryangry_______meforforgettingherbirthday.A.forB.toC.withD.by()29.Theworld’ssmallestlizardhasbeendiscovered________asmallCaribbeanisland.A.onB.inC.forD.at()30.Atnight,it’s_______onthefarmthanitisinthecity.A.darkB.darkerC.darkestD.thedarkest()31.DidProfessorLigiveyousome________abouttheexam?A.skillB.pointC.opinionD.advice()32.You_______tired.Youshouldgetsomerest.A.hearB.soundC.listenD.listento()33.Volunteershelpwithresearchandanimalrescue,andtheyteach_______aboutsealife.A.otherB.othersC.theotherD.another()34.--________theShanghaiWorldFinancialCenter?--Itis492meters.A.HowlongB.HowfarC.WhatsizeD.Howtall()35.IfI_______toomuchcoffee,Ihavetoruntothebathroomalldaylong.A.drinkB.amdrinkingC.drankD.willdrink()36.Don’tforgettheusernameandpassword______youwon’tbeabletosignin.A.orB.butC.andD.so()37.Thesuspect’sfrienddenies_______himdestroyevidence.A.helpB.helpedC.helpingD.tohelp()38.Thegovernmentmadeapromise_______medicalcareandsocialsecuritystrong.A.keepB.tokeepC.keepingD.tokeeping()39.BigTV’saren’tpopulartoday_______mostpeoplewatchshowsontheirphones.A.evenifB.sothatC.becauseD.aslongas()40.Awomanwhofell10metersfromHighPeak_______tosafetybyahelicopter.A.liftedB.isliftedC.wasliftingD.waslifted()41.Weshouldn’tputmetalinthemicrowave.It_______startafire.A.canB.shouldC.mustD.need()42.BythetimeIfoundthewebsite,they_______allthetickets.A.aresellingB.havesoldC.hadsoldD.willsell()43.Thismethodisrarelyusedinmodernlaboratories,_______?A.isitB.isn’titC.diditD.didn’tit()44.–I’msorryIwasatameetingallmorning.Ijustdidn’thavetimetowritethereport.--_______ButIneeditthisweek.A.HowterribleB.That’sOKC.I’mnotsureD.I’msorrytohearthat()45.–Ithinkit’sagoodideatovolunteersomewherebeforecollege.--_______.It’sagreatexperience.A.NotatpresentB.Areyoukidding?C.Idon’tthinksoD.Isupposeyou’rerightIII.Completethefollowingpassagewiththewordsorphrasesinthebox.Eachwordorphrasecanonlybeusedonce.(将下列单词或词组填入空格。每空格限填一词，每词或者词组只能填一次) A.disappointedB.turnedoutC.confidentD.availableE.articlesAsachild,Iusedtodreamaboutlifeinthe21stcentury.Ioftenreadsciencefictionstories___46____onpopularscience.Ilovedwatchingeverythingontelevisionthathadanythingtodowithfuture.Buttherealityoflifeinthe21stcentury____47___tobequitedifferentfrommyimagination.Peoplestilldon’tliveonotherplanets,spacetravelisnot____48___toeveryone,andyoustillhavetogotoschoolwhereyouaretaughtbyhumanteachers,notcomputersorrobots.I’mnot___49____,thought.Somethingsarebetterinreallifethaninmydreams. A.tinyB.provideC.ordinaryD.packsE.connectInthesciencefictionstoriesIread,_____50__peopledidn’thavecomputers.Computerswerealwaysenormousmachinesthatneededexpertstoworkwiththem.Often,onlythegovernmenthadaccesstothem.InonestorybyIssacAsimov,thecomputer,Multivacissohugeandcomplicatedthattheyhaveto___51____itwithaspecialbuilding.Inreality,however,manypeoplenowowncomputersintheirhomes.AndI’mnotjusttalkingabouttheirPCsorMacs,but____52____specializedcomputers,microprocessors,intheirwashingmachinesorintheircars,forexample.Andthesemachinesaregettingsmallerandsmallerastheyearsgoby.Iamconvincedthatanup-to-datelaptopcomputerthesedays___53.____morecomputingpowerthanAsimov’sMultivac.Andyoumostcertainlydon’thavetobuildahousetofindsomespaceforit.IV.Completethesentenceswiththegivenwordsintheirproperforms.(用括号中所给单词的适当形式完成下列句子，每空格限填一词)：（共8分）54.MynameisKatherinebutmyfriendsallcall_________”Kitty”.(I)55.Therehavebeen16__________ofdamagetocarsintheareasofar.(case)56.Therearemanyanimalswithdangerousbitesintheworld,butwhichoneisthe_______?(bad)57.Iwasvery_______whenIsawhugespideronmybed.(frighten)58.Althoughtheremayhavebeenotherfactors,thedinosaursdied_______ofdisease.(main)59.We’resupposedtodoallthisworkbytomorrow,butit’s_______.(possible)60.Thetotal_______ofthecompletedsubwayline17is2016kilometers.(long)61.Thedetectivestudiedthesceneandtriedto________everydetailtolookbackonlater.(memory)V.Rewritethefollowingsentencesasrequired(根据所给要求，改写下列句子。62-67题，每空格限填一词。68题注意句首大写)：（共14分）62.Youneedamouseforyourlaptop.(改为否定句)You_____________amouseforyourlaptop.63.Ericgoestothemoviethreetimesaweek.(对划线部分提问)_______________doesEricgotothemovies?64.Theweatheraffectedourplans.(保持句意基本不变)Theweatherhadan______________ourplans.65.MrsChurchsaidtome,“I‘msurprisedthatyouprogressedsorapidly.”(保持句意基本不变)Mrs.Churchdidn’t________me______progresssorapidly.66.Thefirstmobilephonewasthesizeofashoebox.(保持句意基本不变)Thefirstmobilephonewas___________________asashoebox.67.Lastyearthecompanyputthreerecyclingbinsinourschoolcafeteria.(改为被动语态)Lastyearthreerecyclingbins______________inourschoolcafeteriabythecompany.68.me,brieflyexplain,to,thetouchpad,how,let,use(连词成句)__________________________________________________________________________Part3ReadingandWriting(第三部分读写)VI.Readingcomprehension(阅读理解)：（共50分）A.Choosethebestanswer(根据短文内容，选择最恰当的答案：（共12分）You’veprobablyneverseenamoviequitelikethisone.LovingVincentisthefirstanimatedfilmintheworldtobemadeentirelywithpaintings.Everyscenewascreatingusingoilpaintoncanvas(画布).Twelvepaintingswereneededjusttoshowonesecondofthefilm.Ittookmorethan100artistssevenyearstocompleteit.ThemoviehasgottengoodreviewssinceitcameoutontheChinesemainlandonDec.8.Itsboxoffice(票房)earningshavereachedover$20million(132.43millionyuan)worldwide,accordingtoVariety.ThefilmtellsthestoryofthefinalmothsoffamousDutchartistVincentvanGoph(1853-1890).Thestoryistoldthroughhispaintingsandthecharactersinthem.Itshowshisdeathasbeingpartofamurdermystery,asHollywoodReportersaid.AyoungmannamedArmandRoulinserversasbothdetectiveandstoryteller.AyearafterthedeathofVincentvanGogh,Armandisinstructedbyhisfather,PostmanJosephRoulin,topersonallydeliveralettertoVincent’sbrother,Theo.Armedisn’tfondofVanGogh,buttopleasehisfatherheagreestogivetheletter,travelingacrossEuropetothetownwhereVincentspenthisfinalmoths.WhenhefindsthatTheohasdiedofadiseaseshortlyafterhisbrother,hevisitsseveralimportantpeopleinVanGogh’slifetofindoutthetruthbehindhisdeath.HetalkswithVanGogh’sfriend,adoctor,andtheownerofthehotelhelivedin.Buteachpersontellsadifferentstory.Therearemanyexamplesoftheexamplesoftheartist’sworkinthemovie.Itshowsover120ofhispaintings,suchasTheNightCafé,WheatfieldWithCrows,andTheStarryNight.It’snowonderEmpireMagazinecalledit“oneofthemostbeautifulfilmsof2017”.Thereal-lifelettersthatVanGoghwrotetohisbrotherareshownaswell.ThemovieletsyouseetherealVincentvanGoghinadifferentway.()69.LovingVincentis________.A.theworld’sfirstanimatedfilmB.a3Dmoviefullofadventure.C.afullyoil-paintedfeaturefilmD.amoveintroducingVincent’spaintings()70._______frameswerepaintedforthe90-minutemovie.A.12B.120C.About20,000D.About65,000()71.Thestoryistoldfrom_______pointofview.A.Vincent’sB.Armand’sC.Theo’sD.Joseph’s()72.Whichofthefollowingshowsthecorrectsequenceoftheevents?a.ArmedwasaskedtosendalettertoTheob.VincentvanGoghdiedinasmalltownc.Theodiedofadiseased.Armandinterviewedseveralimportantpeoplee.ArmandtravelledacrossEuropeA.b-e-a-c-dB.e-c-b-d-aC.e-a-d-b-cD.b-c-a-e-d()73.Whatisnotmentionedaboutthemovie?A.DirectorB.PlotC.ReleasedateD.Boxoffice()74.Whichofthefollowingmightbethereviewofthefilm?A.Thefilmexploreswhatitistofollowyourdreams,respectyourfamilyandthatseeingisnotalwaysbelievingB.ShouldIgoouttoamovietonight,orvisittheartmuseum?Thefilmistheclosestyoucangettodoingboth.C.I’mrathersurprisedatthenumberofpeoplesayingit’stooviolentorscary.Evenifsomescenesareabitscary,thehumourofitgivesitabalance.D.Itisfunny,wellacted,wellanimatedandstaystruetotheoriginalcomicstrip.ThisisagreatkidsmoviethatIamsureadultswhowatchedthisasakidwillloveittoo.B.ChoosethewordsorexpressionsandcompletethepassageHowmanytimeshaveyouseensomeoneonTVorinacrowdandhadthatnaggingfeelingthatyou’veseenthemsomewherebeforebutcanquiteplacethem?Thisseemstobequitea(n)__75__experienceanditraisesquestionsaboutexactlyhowwerecognizefaces.What’sgoingoninourbrainswhenweseeaface?Scientistshaverecentlycarriedouttestsonvolunteerstofindoutwhichareasinthebrainareinvolvedinfacerecognition.Thetestsmusthavebeenalotoffuntotakepartin!Thevolunteerswere__76__aphotographofafamouspersononacomputerandthenthefacegraduallychangedintoanotherfamousperson’s.Forexampleapictureofthe1950sfilmstarMarilynMonroe__77__changedintoapictureoftheBritishPrimeMinisterMargaretThatcher!Obviously,Marilyn’sbeautifulcurlyblondehairbecamegreyer,hernosebecamesharperandlonger,andherfacedevelopedwrinklesandlinesaroundthemouth.Astheywatchedthepersonchange,complicatedequipmentscannedthevolunteers’brainstoseewhichpartsofthebrainwerelightingup.The__78__showedthatweusethreemainareasofthebraintoidentifypeople’sfaces.Whileonesectionofthebrainlooksatthephysicalfeaturessuchassizeandshapeofeyes,anotherpartidentifiesthefaceasknownorunknown.__79__,athirdpartofthebrainischeckingoutthenameorotherinformationaboutthefaceinourmemory.Itsounds__80__butitseemsthathumanbeingscanstoreasmanyas10,000facesintheirmemoriesandmostofuscanrecognizeaboutninetypercentofourclassmatesuptothirtyfiveyearsafterwelastsawthem!()75.A.badB.commonC.unusualD.exciting()76.A.shownB.takenC.printedD.exchanged()77.A.immediatelyB.finallyC.slowlyD.suddenly()78.A.surveyB.situationC.changesD.results()79.A.What’smoreB.ForthetimebeingC.AsaresultD.Atthesametime()80.A.sillyB.amazingC.seriousD.familiarC.ReadthepassageandfillintheblankswithproperwordsAvoidbeingacrimevictimVisitinganewcitycanbeexciting,buteverybigcityhascrime.Nevertheless,thatshouldn’tstopyoufromhavingagreattime.Herearesometipssothatyoudon’tbecomeavictim.①Let’sstartwiththeobvious.Dayornight,don’thangoutinareasthatdon’tseemsafe.Andremember:It’salwaysbettertobewithotherpeoplethantobea________(81).②Weallwanttolookourbest,butit’snotagoodideatowearane________(82)watchorvaluablejewelryinpublic.Carrythoseinapocketorbagwherenoonecanseethem.③Don’tactlikeyou’refromoutoftown.Walklikeyoulivethere!Payattentiontoyour“personalspace,”andknowwhatthepeoplea________(83)youaredoing.Headphonesarecool,butlet’sfaceit,youcan’tpayattentiontootherswhileyou’relisteningtomusic.④Alwaysbringyourphonewithyou,butdon’tmakeiteasyforthebadguystos________(84)itfromyou.Waittocallortextu________(85)you’reinsidearestaurantorsomeothersafeplace.Beforeyoutakeanyphotos,beawareofwho’snearby.⑤Bee________(86)carefulifyouuseanATMorcashmachineatabankorwhenyou’rebuyingsouvenirsortickets.Don’tletotherpeopleseeyourmoney.Therearemillionsofpeoplewhovisitcitiesallovertheworldeveryday.S________(87)somewherewillprobablybecomethevictimofacrime.Butitdoesn’thavetobeyou!D.Answerthequestions（根据短文内容回答下列问题）JackarrivedattheSOC（ScottishOutdoorChallenge）centreandwenttothehallwhereMrRiley,theleaderoftheSOCCCentre,wasspeaking.“Thisisatwo-daycourseaboutbeingaleader,”MrRileysaid.“Therearetwochallenges（挑战）.Trytofinishthembutremembertherules.One:workasateam.Two:don’tdoanythingdangerous.Andthree:useyourintelligence.”Forthefirstchallenge,MrRileytookgroupstoaforest,aboutthreemilesfromtheSOCCentre.“It’shalfpastthree.I’vegivenyouamapandacompass.YoumustfindyourwaybacktotheSOCcentre.Thefirstteambackisthewinner.Goodluck!”JackwasinateamwithLisa,EdwardandKim.“Hi,”Jacksaid.“Wehaven’tmetbeforebutI’musuallytheleaderatschool.ShallIbetheleaderofourgroup?”“Whydon’twejustworkasateam?”Lisaasked.“It’sbetterifI’mtheleader,”Jacksaid.Hekeptthemapandthecompass.Halfanhourlater,Jackandhisteamwerelost.“Whydon’tIreadthemap?”Lisasaid.“Goodidea,”Edwardsaid.“I’vehurtmyanklesolet’sgetback.”“I’vegotagetteridea,”Jackreplied.“There’sahouseoverthere.I’mgoingtoaskforaride.”“Areyoucrazy?”Lisasaid.“It’sagainsttherules.”“Whichrules?”Jackasked.“EdwardhashurthisankleandMrRileysaid‘Useyourintelligence’.Comeon,let’sgo.”Twentyminuteslater,Jack,Lisa,KimandEdwardarrivedbackatthecentreinacar.TheywalkedintothecentrewhereMrRileywasworkingonhiscomputer.“Congratulations!”saidMrRiley.“Youarethewinners.Howdoyoufeel?”Lisa,EdwardandKimlookedatJack.“Whydon’tyouaskourleader?”saidLisa.88.WherewasMrRileyspeakingatthebeginningofthestory?________________________________________________________________________89.HowlongdidJack’scourselast?________________________________________________________________________90.Whatwasthefirstchallenge?________________________________________________________________________91.HowdidJack’steamwiththechallenge?________________________________________________________________________92.AccordingtoLisa,whichruledidJackbreak?________________________________________________________________________93.WasJackagoodleader?Whyorwhynot?________________________________________________________________________VII.Writing94.In60-120words,writeastorytogolongwiththegivenpicture.(根据所给图片，合理发挥想象，用60-120个词写一个故事)（注意：短文中不得初选考生的姓名、校名以及其他相关信息，否则不予评分）Thefollowingwordsandexpressionsareforreference(以下词语仅供参考)：theft,handbag,bench,runaway,walkingstick,trip,arrest________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________60____________________________________________________________________________________________________________________________________________________________________________________杨浦区初三英语第一学期期末质量抽查试卷·参考答案PartlListening（第一部分听力）LListeningComprehension（听力理解）A.Listenandchoosetherightpicture（根据你听到的内容，选出相应的图片）1.Areyouafraidofmakingaspeechinpublic?2.Withsuchloudmusic,Ican'thearwhatyouaresaying.3.Hewasbadlyinjuredandhadtostayinhospitalforalongtime.4.Lisadidn'tknowtheaddress,soshelookedituponline.5.Alwaysremembertokeepyourvaluableitemsinthesafe.6.Thepolicefoundthestolenpaintinginhishouse.Nowhe'sinprison.l.D2.A3.H4.B5.F6.CB.Listentothedialogueandchoosethebestanswertothequestionyouhear(棍据你听到的对话和问题，选出最恰当的答案)7.W:I'mthinkingaboutwearingmynewdresstomorrowM:It'sbeautiful,butyouknowit'sgoingtobecoldandrainytomorrow,don'tyou?W:Again?Ithoughttheysaiditwasgoingtobewarmandsunny.M:No,that'sthedayaftertomorrow.Q:Whatwilltheweatherbeliketomorrow?8.W:SorryI'mlate,Tony.Butthebusbrokedown,andtherewerenotaxis.M:Whydidn'tyouuseasharedbike?W:Iforgotmymobilephone.SoIhadtowalkhere.M:Pooryou!Q:HowdidthewomancometomeetTony?9.W:Iloveyournewshoes.Howmuchwerethey?M:Theywereonsale.Theywerereducedfrom$60.GuesshowmuchIpaid.W:Idon'tknow…um...40?M:No,theywereonlyhalfprice.Q:Howmuchdidthemanpayforhisshoes?10.W:Where'sSteve?M:Ihaven'tgotaclue.Hecouldbeathishouse.W:Hecan'tbeathome.Iphonedhimtheretenminutesagoandtherewasnoanswer.Isupposehemightbeatthelibrary.M:Oh.no–Iforgot!Hemustbeatthestation.HisfriendJenny'scomingupfromLondontoday.He'smeetingheratoneo'clock.Q:WhereisSteve?11.W:Whatwereyoudoingatthetime?M:MyfriendsandIwereplayinginthepark.Iwasstandingonahill.Fromthere,Iheardaloudbangandsawayoungmanwithagunchasinganotherman.W:Whatwastheyoungmanwearing?M:Hewaswearinga.bluejacketandjeans.Q:Whoarethetwospeakers?12.W:Tom,Ithinkyou'veleftyournotebookbehind?M:No,that'sJo'sIthink.Mine'sgreenwithlotsofcirclesonthecover.W:Oh,OK.I'llholdontoitandgiveittoJotomorrow.M:Actually,IthinkitmightbeJack's.Jo'sisbluewith,somebubbles.Thatonedoesn'thaveanythingonit.Q:WhichnotebookisJo's?13.W:Whatshouldwedoforyourbirthday?M:Idon'tknow.Iwanttohaveapartyanddosomethingfun.W:Whydon'twegotothebeach?Wecanhaveapicnic.M:I'dratherdosomethingmoreexciting.Q:Whataretheytalkingabout?14.W:Thespeakerweinvitedtoourreadingclubmeetinglastnightwasfantastic.M:That'swhatIheard.I'msorryIdidn'tattendit.Q:Whatdoesthemanmean?7.A8.D9.D10.C11.B12.D13.C14.AC.Listentothepassageandtellwhetherthefollowingstatementsaretrueorfalse(判断下列句子是否符合你听到的内容,符合的用“T”表示,不符合的用"F"表示)Abby:Hey,Charlie,youdon'tlookwell.What'sbotheringyou?Charlie:Ihadsuchanawfulexperiencelastnight.Abby:Whathappened?Charlie:Well,IgothomelateandasIshutthefrontdoorbehindme,Iheardanoisecomingfromupstairs.IthoughtitwasmycatbutthenIsawthattherewasalighton,soIknewtherewassomeoneupthere.Abby:Howscary!Charlie:Iknow,Iwasshakinginmyshoes.Abby:Whatdidyoudo?Charlie:Iwenttocheckitout,ofcourse.ButasIwasmovingslowlyandquietlyupthestairs,Ilookedupandsawashadowatthetop.IwassofrightenedthatIstartedrunningbackdownthestairs,butImissedastepandfell.Abby:Ohno!Charlie:Ihitmyheadandknockedmyselfout.Abby:Whatdidtheburglardo?Charlie:Itturnedoutthatitwasn'taburglar.Itwasmysister.Shehasakeytomyhouse.ShewasjustdroppingoffsomebooksIneeded,butitdidn'tcomeintomymindatthetime.Ifeltsostupid.Abby:Whatbadluck!Didyouhavetogotohospital?Charlie:Yes,butitwasn'tanythingserious.However,Istillhaveaverybadheadache.Abby:Oh,Charlie,howannoying!Ifeelsorryforyou.15.F16.F17.T18.F19.T20.TD.Listentothepassageandcompletethefollowingsentences(听短文,完成下列内容。每空格限填一词)ArecentsurveyhasfoundthatBritishpeoplecomplainmorethananyotherEuropeannation.96%ofBritishpeoplesaidthattheywouldcomplainiftheyreceivepoorserviceinashop.ThetopfourcomplainingnationsalsoincludedtheGermans,theItaliansandtheSwedish.Inthesurvey,shoppersacrossEuropewereaskedhowoften,whyandwhentheycomplain.Shopperswhodon'tcomplainwereaskedwhynot.ThemostcommonreasonBritishshoppersgiveforacomplaintisthattheserviceisnotgoodenough.Iftherearen'tenoughshopassistantsorthequeueisn'tmovingquicklyenough,theBritishgetangry.TheBritishloveawell-organizedqueue.Whenaskedhowlongtheyqueuebeforetheygetannoyed,theysaidmorethanfiveminuteswastoolong.Low-qualityproducts,rudestaffanddeliveryproblemsarealsocommonreasons.76%ofBritishshoppersfeel‘Ifcustomersdon'tcomplain,companiescan'timprove.’ForthefewBritishpeoplewhodon'tcomplain,42%don'thavetime,37%feelitdoesn'thelpand31%feeltooembarrassed.21.poorservice22.movingquickly23.fiveminutes24.rudestaff25.tooembarrassedPart2II.26.D27.C28.C29.A30.B31.D32.B33.B34.D35.A36.A37.C38.B39.C40.D41.A42.C43.A44.B45.DIII.46.E47.B48.D49.A50.C5l.B52.A53.DIV.54.me55.cases56.worst57.frightened58.mainly59.impossible60.length61.memorizeV.62.don'tneed63.Howoften64.effecton65.expectto66.asbig67.wereput68.Letmebrieflyexplainhowtousethetouchpad.Part3VI.A)69.C70.D71.B72.D73.A74.BB)75.B76.A77.C78.D79.D80.BC)81.alone82.expensive83.around84.steal85.until86.especially87.SomeoneD)88.Inthehall(oftheSOCcentre)./AttheSOCcentre.89.(ltlastedfor)2days.90.ThefirstchallengewastowalkbacktotheSOCcenterfromtheforest.91.Byaskingforaride/bybreakingtherules/bycheating.92.Rule2/Thesecondrule.93.Yes,Ithinkhe’sagoodleader.Becauseheusesthewisdomtomakehisteamwin.No.Idon’tthinkheisagoodleaderbecausehebreakstherulestowin.