Quality Management System Inspection
of Medical Devices and In-Vitro
Diagnostics in Japan
1
2
Medical Devices/In-Vitro Diagnostics Regulation
under PAL
Marketing Regulation
License for Marketing
License for Manufacture
(Accreditation for Foreign
Manufacturers)
Standards of buildings and
facilities
QMS Ordinance Compliance
Marketing Approval
Review of quality, efficacy and safety according
to product categories
QMS Compliance
GQP (Good Quality Practice)
GVP (Good Vigilance Practice)
Inspection and Audit by PMDA
1 Inspection of buildings and facilities
・ License for domestic manufacturers
(cell/tissue-based devices, radioactive IVDs, etc.)
・ Accreditation for foreign manufacturers
2 QMS inspection
・ Compliance inspection (domestic/foreign)
・ Inspection of medical devices for export
(domestic)
・ Other Inspections
3
Authority of Inspection for Buildings
and Facilities of Manufacturers
Category Domestic(License)
Foreign
(Accreditation)
IVD
Radioactive PMDA PMDA
Others Prefectures PMDA
Medical Device
Cell/Tissue-
based PMDA PMDA
Sterile Prefectures PMDA
Others Prefectures PMDA
4
5
Flow of Foreign Manufacturer Accreditation
(*) At present, accreditation is based primarily on document review
[1] Application for accreditation (one
original plus one copy) + Application for
accreditation inspection
[2] Inspection (document/on-site) (*)
Questions/Comments/Requests
for replacement etc.
[3] Answers/Application
for replacement etc.
Fo
re
ig
n
m
an
uf
ac
tu
rin
g
si
te
Applicant
(Foreign
manufacturer)
PMDA
(Submit application to)
Office of Review Administration
Office of Compliance and
Standards
MHLW
[4] Notice of inspection
result + Application for
accreditation (original)
[6] Grant of the certificate
(M
an
uf
ac
tu
re
r/
D
is
tri
bu
to
r)
Office of Review Administration
[5] Certificate
6
Prerequisite for Marketing Approval
1 Review of quality, safety and efficacy
2 QMS Compliance
3 License for marketing approval holder
4 License for manufacturer
(Accreditation for foreign manufacturer)
7
Types of QMS Inspections
Compliance inspection
1 Pre-approval inspection
2 Post-approval inspection
(periodic inspection)
For cause inspection
Authority of Compliance Inspection
Domestic establishment Foreign establishment
IVD
New drug PMDA PMDA
Radioactive drug PMDA PMDA
Others
Prefectures
(CB* for IVDs with
certification standards)
PMDA
(CB for IVDs with
certification standards)
Medical device
New device PMDA PMDA
Cell/Tissue-based
device PMDA PMDA
Class IV PMDA PMDA
Class III Prefectures PMDA
Class II
Prefectures
(CB for medical devices with
certification standards)
PMDA
(CB for medical devices with
certification standards)
Class I - -
CB: Certification body registered by Ministry of Health, Labor and Welfare
8
Compliance Inspections by PMDA
Target products (Medical devices and IVDs)
1 New medical devices
2 Cell/Tissue-based medical devices
3 Class IV medical devices
4 Radioactive IVDs
5 Medical devices and IVDs manufactured in
foreign manufacturing sites
Target sites
Manufacturing sites (including testing laboratories,
design and development Institutes)
9
Basic Principles of QMS Compliance Inspection
Type of inspection
Pre-approval Post-approval
The 1st time The 2nd timeand after The 1st renewal
The 2nd renewal
and after
Subject of inspection Overall
Product which is
applied to
marketing approval.
Overall Especially focused on changed parts
Management ○ △ ○ ○
Design and
development ○ △ △ △
Product design
documentation ○ ○
○
(Selected product)
○
(Selected product)
Production process ○ △ △ △
CAPA ○ △ △ △
Purchasing controls ○ △ △ △
Documents and
records ○ △ △ △
Customer related
process ○ △ △ △
Findings in previous
inspection ○ ○ ○
○: Major subsystems subject to inspection
△: Selective subsystems subject to inspection (can be omitted if previously inspected by PMDA, prefectures or CB)
10
Su
bs
ys
te
m
11
License/
Accreditation
QMS
Inspection
Requirements of License/Accreditation, QMS Inspection and Description
in Marketing Approval Application
*1 QMS inspection is not necessary when the site’s QMS conformity has been confirmed within the past two years.
*2 Institutes that conduct the main part of the design and development of high-risk devices called “Design and Development Controlled
Medical Devices.”
*3 Laboratories that conduct important tests for quality assurance of finished product and are not under the manufacturer’s QMS control.
Important tests for quality assurance of end products include post-EOG-sterilization tests using biological indicator,
coating uniformity tests for stent-coating drugs, and precious-metal-content tests for dental metals.
Description in Marketing
Approval Application
Manufacturing sites
(sterilization facilities) *1 Necessary Necessary Necessary
Manufacturing sites (storage facilities) Necessary Necessary Necessary
Manufacturing sites
(other than above two) Necessary Necessary Necessary
Not
necessaryDesign and development institutes
*1, *2 Necessary Necessary
Testing laboratories *1, *3 Not necessary Necessary Necessary
12
License/
Accreditation
QMS
Inspection
Requirements of License/Accreditation, QMS Inspection and Description
in Marketing Approval Application
*4 Manufacturers of component parts should obtain a license (or accreditation) and have QMS inspection when they seek approvals
for the component parts separately from the main unit of the medical device.
*5 For example, the processes are heparin-coating for catheters and drug-coating for stents.
*6 In principle, QMS inspection is not necessary for contracted facilities on the condition that they are under proper QMS control
by the contract giver.
*7 Although the name of the facility doesn’t have to be shown in the application form, conditions of important production processes
should be described. If you have any question about the preparation of application forms, please ask the Office of Medical Devices,
PMDA, through its consultation service.
Description in Marketing
Approval Application
Not
necessary
Not
necessary
Not
necessary
Not
necessary
Not
necessary
Not
necessary
Not
necessary
Not
necessary
“Conditions of
manufacture”
should be
described *7
13
Flow of QMS Compliance Inspection
Manufacturing
sites
Testing laboratories
Design and development
institutes
Application for compliance
inspection
Result of the
review
Inspection
result
(Target sites)
Marketing Approval
Prefectures
(marketing licensing authority)
Application for
marketing
authorization license
Compliance
Inspection
Marketing
authorization holder
Marketing
authorization holder
PMDA
Review for Compliance
approval Inspection
MHLW
(marketing approval authority)
14
On-site Inspection and
Document Review (1)
On-site inspection is conducted in the order of sites’ priority, which is
determined by the comprehensive evaluation of risks associated with
product, manufacturing process and others.
Risk Product risk Manufacturing-process risk Other risk
Low
↓
High
- Class II
- Class III
- Class IV
- New medical devices
- Cell/Tissue-based
medical devices
-Testing
-Design and development
-Packaging, labeling or storage
-Outsourced sterilizing
-Important processes such as
assembly
History of past inspections,
etc.
* “GHTF membership (Japan, US, Canada, Australia and EU) or not” can be considered.
15
On-site Inspection and
Document Review (2)
On-site inspection is conducted in order of priority based on:
1 Complexity of manufacturing processes;
2 Risk associated with the use of products;
3 Results of the previous on-site inspections; and
4 Previous nonconformity, recall, or the contents
Example of on-site inspection
New medical devices*, cell/tissue-based medical devices,
class IV medical devices
* New medical devices are, as a rule, limited to ones that
have new principle or new functional characteristics.
Principle of QMS On-site Inspection and
Document Review (Concrete Example)
Facility A
1st application of
QMS inspection
(Product “a”) 2nd application
(Product “b”)
3rd application
(Product “c”)
4th application
(Product “d”)
On-site
inspection
On-site
inspectionDocument
review ※
Document
review ※
2 years* (time after the 1st notification of QMS compliance result)
※ Document review is confined to the facility not having
experienced Class-1 recalls and field corrections.
Major manufacturer concerned
with the product for marketing
approval application ※※
16
※※ Major manufacturer of the product : Facility A is supposed.
Manufacturing
sites concerned
with the product
for marketing
approval
application
(Example)
Assembling
Contract
Sterilization
Packaging,
Labeling or Storage
Packaging, Labeling
or Storage (domestic)
Facility A
Facility A’ (backup of Facility A)
Facility B
Facility C
Facility D
On-site
inspection
On-site
inspection
Document
review
Document
review
Document
review
a: PTCA Catheter b: Pacemaker c: Stent d: Defibrillator
17
1 Scheduling of inspection
2 Request of data prior to inspection
3 Notice of inspection date
4 On-site inspection
5 Notification of written observation items
6 Receipt of a report of corrective actions (plan)
7 Notification of the compliance result* to MHLW
(*indicates conformance to QMS ordinance)
Flow of On-site Inspection
18
QMS Inspection Schedule (Example)
Date Time Item
1
AM
1. Opening Meeting
(1) Greeting
Confirmation on the audit schedule
(2) Opening of the audit (Declaration)
(3) Overview of the company and the plant (Infrastructure, Main Equipments)
(4) Presentation about the product
2. Overview of Quality Management System
(1) Quality Manual
(2) QMS Organization, Document Structure, Seihin Hyojun Sho (Product Standard Code)
(3) Agreement with MAH
3. Management Responsibility
(1) Quality Policy and Quality Objectives
(3) Management Review
PM 4. Plant Tour
2
AM
5. Control of Design and Development (including risk management)
6. Control of Manufacture and Test/Inspection (including validation, operating procedures and records etc.)
Product control (in consistency with the key specifications)
7. Control of Monitoring and Measuring Devices
PM
8. Control of Nonconforming Product
9. Training
10. Purchasing Control (Control of Suppliers and Materials)
3
AM
11. Internal Audit
12. CAPA
・Recall and Adverse Event
PM
13. PMDA wrap-up
14. Confirmation on findings (Site management representative and others)
15. Closing Meeting (Top management and others)
*Timeframe and items are subject to change depending on progress.
19
1 Request for the document
2 Review of the document
3 Request for additional document, as necessary
4 Receipt of additional document
5 Notification of the compliance result* to MHLW
(*indicates conformance to QMS ordinance)
Flow of Document Review
20
Points to Consider in the Application of
QMS Inspection
1 Application should be made for every facility that needs to be
inspected.
2 Submission Timing; Application should be made at least six
months prior to the day on which standard administrative process
time of the Marketing Approval Application expires. In case the
process time is less than six months, the application should be
made at the same time as the Marketing Approval Application.
3 Inspection will be conducted after quality specifications and
manufacturing methods are finalized in the Marketing Approval
Application.
4 Facilities should be well prepared for the inspection.
Note) In principle, application of QMS inspection is not required for the application of pre-approval
for partial changes regarding addition of component parts and change of product specifications
→ The partial changes are subjected to upcoming QMS periodic (renewal) inspection etc.
21
1 Copies of result notifications or reports of QMS inspections
conducted on other products in last two years
2 For foreign manufacturing sites, copies of certificates or
inspection reports issued in the country, certificates issued
by WHO, certificates of ISO 13485 or certificates issued by
the local authorities
3 Copy of the marketing approval (or approval of partial
changes) application form
4 Other materials required by the inspecting organization
(submission may be made after the application)
Data Required for the Application of
Pre-approval Inspection
1 Outline of the sites (fill in a provided format)
2 Floor plan (including: layout drawings, dimensions of working area, material and
personal flow, location or list of main manufacturing and testing equipments, and for
devices that require sterilization, environment condition and pressure difference in each
part of the building)
3 Organization structure for QMS
• Organization chart of the sites : include a contact window with GQP organization of
the marketing authorization holder
• Agreement with outsourcing sites on important processes (For example, sterilization
process)
4 Quality policies and summary of Quality Management System Standard Code (Quality
Manual)
• A copy of Quality Manual
• In case of ISO 13485 certification holder, it is acceptable to submit only Introduction,
Scope and QMS general requirements included in the Quality Manual. 22
The Materials Required by PMDA
In the case of pre-approval inspection (1/4)
Items to be stipulated Documents containing the information
1. Generic Name and Selling Product Name N/A for foreign facilities
2. Approval Date and Number N/A for foreign facilities
3. Specifications of the product DHF XXXXX
4. Design and Drawings DHF XXXXX
5. Manufacturing Method and Procedure DHF XXXXX, WI XXX
And so on
23
The Materials Required by PMDA
In the case of pre-approval inspection (2/4)
5 Structure of QMS documents on the manufacturing site including Seihin Hyojun Sho
(Seihin Hyojun Sho can be substituted by a list of documents that contain required
information as shown in the next slide.)
Example of Seihin Hyojun Sho
(The following table is acceptable with description of document numbers containing the information required in
the Notice PFSB-CND No. 0330001. In case of ‘Not Applicable’ for the item, ‘N/A’ can be put in the column.)
6 Outline of the products (products’ package inserts will be acceptable)
7 Outline of manufacturing process (based on the flow chart described
in the marketing approval document) and important control points
8 Specifications of the products (For example, specifications of the raw
materials that contact with blood/body fluid, or important
specifications regarding functional characteristics of the medical
devices)
9 In case of foreign manufacturing sites, list of countries other than
Japan to which the product is exported and its brand names in each
country, if any.
24
The Materials Required by PMDA
In the case of pre-approval inspection (3/4)
The Materials Required by PMDA
In the case of pre-approval inspection (4/4)
10 Outline of validation on production processes
(Ex. sterilization and other processes)
Not requested to submit validation procedures and records of the product,
but summary of organized systems/operational methods for validation
(Initial validation ,and re-validation etc.) and mechanism of the assessment.
If there is no validation in the production processes, describe it in the
document.
25
26
Outline of Manufacturing Site of Medical Devices
as of (date)
Name of the site:
Location of the site:
License (accreditation) number Date of the first license (accreditation) ___________
License (accreditation) categories
Expiry date of license (accreditation) ___________
Number of employees (those involved in production , those involved in testing )
Name and position of a person in charge
Annual production output of the site by value in the year (may be left blank in case of non-
disclosure)
Class I Class II Class III Class IV Total
Number of
manufacturing products
Name of the principal product (the principal product for export to Japan, in case of foreign manufactures)
Name of products exported and destinations for export (for domestic manufacturing sites only)
Area of the manufacturing site m2 Warehouse area m2
Area of production facility m2 Area of testing laboratory m2
Area of design and management institute m2 (if appropriate)
Inspected by the government or ISO certification bodies? (If yes, fill in the target items and timing of inspection)
(Attachment)
For medical
devices
Breakdown of manufacturing items (that is; items for export to Japan, in case of foreign manufactures)
*The above information is acceptable, if it was obtained during the last 1 year.
Data of Products
6 Outline of the products A4 size: 1 to 3 sheets
7 Outline of manufacturing process and important control points A4 size: 1 to 3 sheets
8 Specifications of the products A4 size: 1 to 3 sheets
9
In case of foreign manufacturing sites,
list of countries other than Japan to which the product is exported
and its brand names in each country, if any
A4 size: 1 to 5 sheets
10 Outline of validation on production processes A4 size: 3 to 10 sheets
27
Data on QMS
3 Organization structure for QMS A4 size: 2 to 3 sheets
4 Quality policies and summary of Quality Management System Standard Code (Quality Manual) A4 size: 10 sheets
5 Structure of QMS documents on the manufacturing site including Seihin Hyojun Sho A4 size: 3 to 5 sheets
Data on Manufacturing Sites
1 Outline of the sites (fill in a provided format) A4 size: 1 sheet
2 Floor plan A4 or A3 size: 1 to 5 sheets
The Materials Required by PMDA
In the case of pre-approval inspection
* A rough idea as to the number of sheets, some increase or decrease can be acceptable.
28
Required data Points to consider
1. Data on manufacturing sites
(1) Outline of the sites
(2) Floor plan
(1) Fill in a provided format
(2) Shows the location of sterilizers
2. Data on QMS
(3) Organizational structure for QMS
(including outsourcing contracts)
(4) Summary of the Quality Manual *1
(5) QMS document architecture *1
(3) Submission of the QMS organization chart of the
contract sterilization facility is not necessary when
it is attached to the organization chart of the
contract giver as a document showing a
relationship between the contract giver and the
contract sterilization facility.
(4) Example: Quality policies and table of contents of
the Quality Manual
(5) Example: Documentation pyramid shown in the
Quality Manual Example: List of top-level
documents shown in the Quality Manual Example:
List of Standard Operating Procedures required
by ISO 13485
3. Data on products
(including Seihin Hyojun Sho)
Not necessary because the same information will
appear in the contract giver’s data *2
Data Required for QMS Document Review
of Contract Sterilization Facilities
*1 Not necessary when it was already submitted at the last QMS inspection conducted within
the past two years and no change has been made since then.
*2 Parameters of sterilization will be shown in the outsourcer’s data.
29
Outline of Manufacturing Site of Medical Devices
as of (date)
Name of the site:
Location of the site:
License (accreditation) number Date of the first license (accreditation) ___________
License (accreditation) categories
Expiry date of license (accreditation) ___________
Number of employees (those involved in production , those involved in testing )
Name and position of a person in charge
Annual production output of the site by value in the year (may be left blank in case of non-
disclosure)
Class I Class II Class III Class IV Total
Number of
manufacturing products
Name of the principal product (the principal product for export to Japan, in case of foreign
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