BEC中级【口语听力阅读写作】-中级听力分册

BEC中级【口语听力阅读写作】-中级听力分册 Timeapprox. 40minutes including 10 minutes’ transfer time. PART Main Skill Focus Input Response Questions 1 Listening for Three telephone conversations or Gap filling 12 writing short messages answers 2 Listening; Short monologue; two sections of Multiple 10 identifying topic, five “snippets” each matching context, function, etc. 3 listening One extended conversation or Multiple 8 monologue; interview, discussion, matching presentation, etc. 1． 含有缺口的文字材料的类型有： 表 关于同志近三年现实表现材料材料类招标技术评分表图表与交易pdf视力表打印pdf用图表说话 pdf 格、日志摘要、发票、便条、留言等。考生必 须了解上述材料的格式。 2． 力争在第一遍就完成缺口，在第二遍时完成并校对所有缺口。 3． 缺口顺序完全按照行文顺序。 4． 在听力开始之前仔细阅读第一项文字部分，尤其是缺口部分前的字句，理解其意 思。有时说话人直接读出缺口部分前的字句, 考生只需听写其后的内容即可。但有 时不要指望说话人会在提及缺口内容之前说出与缺口部分前的字句完全一致的字 句。说话人往往说出与缺口部分前字句意思相同的其他表达，包括使用近义词， 近义句等。 5． 缺口部分包括：人名、号码、日期、指示、命令、约定、出现的问题、问题的解 决等等。所涉及的词性有：名词、形容词和数词。 6． 说话人通常采用拼写的方式表达缺口处的人名和号码。 7． 当缺口处单词（或结构）过长时，可以在第一遍时进行速记，第二遍时完成。 8． 当确实掌握了缺口处单词的中文意思但又想不出英文时可以用同义词代替。 On the recording you will hear someone reading our each set of numbers and words in the way in which they are spoken in English. Listen to the recording and complete the following messages: 1. around ______ worth of the shares on offer 2. you can apply for _____ shares at a cost of no more than _____ 3. sterling showed a ___ point gain at ______ 4. ____ x ____ cm 5. ____ x ____ cm 6. @____ per ____ 7. ____ ____ ____ 8. about ____ which works out at ____ per annum 9. ____ x ____ www.topsage.com 10. _____ a year, ____ 11. ________ 12. ______ 13. Invoice No. _______ 14. Invoice No. _______ 15. Tel. No. ___________ 10-908 2a-z H; GJ; M N; 3 point . slash / thousand ,… by * million ,…,… at @ percent % dollar $ quarter 1/4 Capital a A Now you will hear someone reading out the report below. Write down the missing numbers in the gaps as you hear them. 1. Profit before tax at ____ was ahead by ____ on turnover of ____, up by ____. We must allow for the ____ review of chemists’ labor and overhead costs, as well as the net impact of currency fluctuations. Adjusting for these, profits were ahead by ____ on turnover up by ____. 2. Retail division turnover at ____ increased by ____, and profits at ____ were up by ____. UK sales and profits increased by ____ and ____ respectively, before property disposal surpluses. 3. Industrial Division achieved sales of ____, an increase of ____, with profits of _____, ahead by _____. At comparative exchange rates these increases become ____ and ____ respectively. The UK retail sales increased by ____ from an unchanged sales area. You’ll hear four people on the phone. Listen carefully and fill in the following invoices. 1. Invoice No. 3. Invoice No. Job Reference Job Reference Marks & Numbers Marks & Numbers (not given) Qty Description Unit Cost Qty Description Unit Cost 2. Invoice No. 4. Invoice No. Job Reference Job Reference www.topsage.com Marks & Numbers Marks & Numbers Qty Description Unit Cost Qty Description Unit Cost Details You’ll hear the business traveler enquiring about flights and then checking in for his flight. Listen to the conversations and fill the gaps in the summaries: A. The traveler is at a travel agent. He wants to fly from ______ to ______ on September ______. The best rate the travel agent can offer is a ______ -day advance purchase at ______ dollars one-way or ______ dollars round trip. The traveler wants to return on ______. He must pay for the tickets by September ______ but decides to pay for them ______. B. The traveler is checking in at Pittsburgh Airport for a flight to ______. The clerk tells him that his flight number is ______ and he has a seat number ______, next to the ______. His flight boards from Gate number ______, at ______ and the flight leaves at ______. You’ll hear the traveler in two situations: first at an out-of-town motel and then at a hotel in New York City. Listen to the conversations and fill the gaps in the summaries: A. AT THE MOTEL The motel room costs ______ dollars including tax. The room has a TV, a ______ bed and a phone with ______. To use the phone, the traveler has to pay a ______ of ______ dollars. He has to fill out the register with his name, address and the ______ number of his ______. Breakfast, consisting of ______ and ______, is served from ______ to ______. His room number is ______. The traveler pays ______ dollars in ______. B. AT THE ROYALTON HOTEL Rooms at the hotel cost from ______ dollars to ______ dollars, not including ______. The traveler asks for a ______ room. The hotel clerk suggests a room in the ______ of the hotel at ______ dollars. This room has a bath and shower. The traveler wants to stay for ______ days. His room number is ______. The traveler pays ______ dollars by ______. Here is a commentary on unemployment among men in the USA. Listen carefully and complete the commentary: C The unemployment situation for men in USA steadily improved between 1982 and 1989. In 1982 the rate of unemployment stood at ______ percent, but fell to ______ percent in 1984. By 1989 it was ______ for ______ percent but began to rise around that time. By 1991 the figure stood at ______ percent. The unemployment rate for USA men was well below that shown for European men during www.topsage.com this period. In fact it was ______ in 1991. Listen to a passage about a rise in Volvo’s earnings and complete the information missing from the report below: Volvo’s earnings rise by ______ in ______ quarter Volvo, the Swedish automotive, energy and food group, increased its profits by ______ in the first quarter of ______ despite a fall of ______ per cent in group turnover. Profits after financial items rose to SKr ______ (______ m US dollars) compared with SKr ______ bn in the first quarter of last year. The group was helped by a SKr ______ foreign-exchange gain on loans – compared with a gain of SKr ______ m a year earlier – as well as by interest earnings of SKr ______ – compared with SKr ______ in the first quarter of last year. Operating profits were virtually unchanged at SKr ______ compared with SKr ______ in the first quarter of ______. Volvo expects to make a productivity gain this year of at least ______. The group’s liquid funds, inflated by the record profits of the past two years, climbed to SKr ______ by the end of the first quarter from SKr ______ a year earlier. Volvo profits, at least in the short term, have been hedged against the impact of ______, but the lower dollar exchange rate shows clearly in the group’s sales figures. Volvo turnover fell 5%______ to SKr ______ from SKr ______ in the first three months of last year despite a substantial rise in the volume of car sales … Many businesses use recordings to save time and money, especially after office hours. You are going to hear several recordings of this type. After you hear each recording, fill in the missing information: 1. Place: ________________________________ Business hours Times: ______ to ______ Days: ______ through ______ Repair number __________ 2. Place: ________________________________ Business hours Times: ______ to ______ Days: ______ through ______ In emergency __________ 3. Place: ________________________________ Booking hours Times: ______ to _____ Days: ______ Times: ______ to _____ Days: ______ Bell Theatre number: __________ For more information: ________ www.topsage.com 4. Place: ________________________________ Travel and weather information Time: ______ to ______ Days: ______ through ______ Emergency roadside service: _____________ 5. Place: ________________________________ Hospital emergency service: ________________ Emergence police service: ________________ Hospital patient information: ________________ Other hospital information: ________________ Sue has decided that she would like to change her job and sees an advert in her local newspaper. Here is a telephone conversation between Sue and John Adams, the personnel manager of the company. Now listen and fill in the notes which Sue wanted to find out: Sue’s notes To find out: Salary? ________________ Hours? ________________ Duties? ________________ Number of staff? ________________ Interview? When? ________________ John Adams’ memo form JOB APPLICANT’S Surname (Mr/Miss/Mrs): ______ Name: ____________ Catering experience: ___________________ Present employer: ____________________ Present employer’s job: _______________ Interview date / time: _________________ You are going to hear a telephone conversation about an export order of terracotta tiles from Spain. Listen and pay special attention to the figures and dates. Complete the following telephone message: Telephone Message Date: 18 November To: Maria Perez Time: 3:50 pm From: Mr ___________ Cranfield Interiors Message: Re: Order no. ______ (August _______th ) for ________boxes of terracotta floor tiles, size: _________ cm x ________ cm, at ______ pounds, inc. ______% discount. The tiles were due to arrive on the ______th. He still hasn’t received them ---- please call asap. Tel: ______________ www.topsage.com Message taken by: Anne Garvey Here is another telephone conversation of the same kind. Listen carefully and complete the following telephone message: Telephone Message Date: 18 October Time: 5:10 pm To: Maria Perez From: Mr ___________ NY Interior Design Message: Re: order no. ______ for ________boxes of terracotta floor tiles (price $ ______ per box) Please call within _________ hours to discuss a _______ % increase in the order. He would also like to renegotiate the discount (currently ______) Tel: _________ Message taken by: Anne Garvey That is the end of TAPE ONE SIDE A. 1． 掌握每一选项的中文意思，想象在每一选项表达或描述的情况下说话人可能使用的 字句。 2 3． 正确选项中的表述与文中某部分内容存在同义关系。（某部分内容或者只是一个单 词或词组；或者是一个句子） 4． 注意说话人语气。（该方法尤其适用于判断说话人的态度） 5． 考生在平时要多了解各种商业场合的语言运用。 Excise One You hear five different people who all work in the offices of a large company talking about letters they have just received. Choose what was in the letter received from list A-H. 1. ___ A an enquiry about future plans 2. ___ B a complaint about a product 3. ___ C agreement with a recent decision 4. ___ D a request for an appointment 5. ___ E an order for a new product F thanks for assistance G an invitation to attend a presentation H an apology for delay Excise Two You will hear five different people talking about the meeting they’ve attended or are about to attend. Choose the person who is speaking from the list A-H. 1. ___ A the personnel manager www.topsage.com 2. ___ B the training manager 3. ___ C the managing director 4. ___ D the manager of office supplies 5. ___ E the marketing manager F a temporary clerk G the junior finance manager H the finance director Excise Three For each extract, choose the person who is speaking. 1. ___ A a cleaner 2. ___ B a head of department 3. ___ C a student 4. ___ D a lecturer 5. ___ E a receptionist F the proprietor G an agent H the technician Excise Four You will hear five different people talking about the meeting they’ve just attended. Choose the reason for each meeting from the list A-H. 1. ___ A to discuss sales targets 2. ___ B to present a new idea 3. ___ C to demonstrate a new product 4. ___ D to elect a new chairman 5. ___ E to analyze a problem F to discuss expansion G to decide on redundancies H to vote to issue shares Excise Five For each extract choose the reason for attending the course. 1. ___ A wants to change departments 2. ___ B is being made to get a qualification 3. ___ C wants to learn how to use new technology 4. ___ D thinks it is necessary to be competitive 5. ___ E hopes to work in a foreign country F is in competition with a colleague G hopes to avoid losing his-her job H is going to train others Excise Six For each extract, choose the person who is speaking. 1. ___ A the sales director 2. ___ B the managing director 3. ___ C a secretary www.topsage.com 4. ___ D a new junior manager 5. ___ E the advertising manager F the finance director G the catering manager H the information technology manager Excise Seven You will hear five different people talking about TRAINERS sports shoes. For each extract, choose the person who is speaking from the list A-H. 1. ___ A manufacturer’s information officer 2. ___ B someone who works in advertising 3. ___ C someone who is sponsored by a manufacturer 4. ___ D journalist 5. ___ E sports coach F someone who works in a sports shop G someone who buys TRAINERS H someone who teachers children Excise Eight You will hear five different people talking about people they’ve just met. Decide who the speaker met from the list A-H. 1. ___ A a client 2. ___ B a job applicant 3. ___ C the managing director 4. ___ D a personal assistant 5. ___ E an advertising agent F a finance officer G a visitor from another company H an investor That is the end of TAPE ONE SIDE B. Excise Nine You will hear five different people talking about their jobs. Choose the department each speaker works in for the list A-H. 1. ___ A legal 2. ___ B sales 3. ___ C accounts 4. ___ D purchasing 5. ___ E customer service F dispatch G production H personnel Excise Ten You will hear five IBM clients talking about how web technology has transformed an area of their business. Listen and decide which area each speaker refers to? www.topsage.com 1. ___ A advertising methods 2. ___ B after-sales service 3. ___ C client information service 4. ___ D customer purchasing process 5. ___ E production processes F sales network G training methods Supplementary Exercise One Before you do the exercise please go through the requirement again to make sure that you fully understand it. 1. Spot Dictation: I was quite surprised to get their letter, actually. ____________ they’ve done nothing but complain about everything. There always seemed to be something wrong. So it’s strange that they ______ ______ so many of ___________. Especially they’re relatively ______. We’ve only ____________________ for a month. They want us to deliver sixty September. Well, ___ wrote to them ________ thanking them for their help over the accounting matter. I’ve just had a ______. __________________ we ____________________ reduce costs, which is ______ to know. But they want us to cut back even more. I’ve just _________________ about that actually. They ______________ __________________. They _____________________ our decision to expand within Australia, so _____ they ______________________________go into New Zealand as well. I don’t want to give too much away until we know what they are doing. About two months ago, we ______________________ that they were selling. But they still ________________. Now they’ve written to say ___________________________. They ____________ to deliver them ______________________. That’s lucky, because I ___________________ write to complain about them taking so long. I said I wanted to ___________ to Harrison. So ____________ to say they ________________________. Apparently _________________________. ________________ everyone in the sales and marketing to go. 2. When you make your choice, are you interested in the one that includes the words or phrases you hear in the tape? Supplementary Exercise Two 1. Are you clear about the following titles’ responsibilities? Title Responsibility Personnel Manager Recruitment and selection; Employee development; www.topsage.com Employee relations; Employee services; Pay and benefits; Human resource planning Marketing Manager defining to whom where and how products/services are going to be offered; market research; guiding a firm's marketing and sales departments; Training Manager conduct and supervise training and development programs for employees; plan, organize, and direct a wide range of training activities Managing Director Provide leadership and direction for the company’s activities and operations; develop clear strategic plans; Oversee the management the budgeting of the company and reporting to board; Maintain an overview of all the company’s activities and operations; 2. Who do you think sounds most imperative and confident and might be in charge of several departments? Why? 3. Spot Dictation: Well I’m quite nervous about it to be honest. _______________________ and I’ve heard he can be a bit ___________ of younger managers. And it’s only because ___________________ that ____________ to _________ our department at today’s meeting. Yes, the meeting seemed to go pretty well and we ______ all the ________ on _________. There were one or two small points that I would have liked to have got through but I can probably have _________ send up memos to ______________________ concerning these. I must say I was very ________ with _____ ideas for the future of _____ department. _________. I’m also very impressed with that young man in the _______ department. What’s his name? Uh, Mike. He could have quite a future in front of him like a young man. I can certainly use fresh ideas like his in ____ company. I think I mentioned to you all before that at the ____________________ with the _________________ last week. ____________ that we need to __________________________. And I am interested in any suggestions that anyone in our department may come up with. You had some excellent ideas for ________ last year when we moved to __________. So if you could all give that some thought. I know, Sarah that you said you looked into the possibility of _______________________ on your last trip to the Czech Republic, and I’ve been interested in your report, when it’s ready. And Andrew, have you got those figures for the suggestions for _________________ that ________________________? Or were those in the file that you left in the office too? I’d like to take them with me to the ___________________ this afternoon. As it should be a good opportunity to try to persuade everyone there of _____________________, ___________________ in particular. If I’m successful in this it could mean some ____________________ for all of us in our department, so please remember to get them to me this time. Well I don't’ know. _____________________________. Most items on the agenda seem to be about our ___________________ or something, which has _________ to do with me. Well I suppose it will affect me eventually. Because if we do expand, a lot of more ______ are going www.topsage.com to be needed. So I’ll be busy ______________ for a while. Supplementary Exercise Three 1. Do you have any experience of what these people do for a living? Lecturer; Receptionist; Proprietor; 2. Spot Dictation: Well I guess it’s all for the best in the long run. I mean it’s never been easy with all of us spread out over the city. And then there are different _______. Half the time when ______________ they’ve come to the wrong _______. Then there are the students. I mean half of them have never been in the city or even this country before. It’s no wonder they are late. They don’t know how to find their way round. But this way, when all the ______________ and we’ve __________ in the new building, we’ll be easier to get to. So I reckon they’ll get here more __________. And then they won’t have any excuse any more for ____________ and _____________. Ok. Yes I’m ____________ some complaints. With our people of this nature, I think that’s inevitable, but the majority will welcome it. I’ve explained it to ____________. They understand it, accept it. It also means I can ___________________ so ___________________ over a shorter day. So that’s obviously a benefit. I’m sure _______________ will feel the same. In the early days I had to _________________________, anywhere I could get them, just to _________________ _____________. But over the years I’ve always looked for the opportunity to get everyone together on one site. When all this is over, we will _______ and_________________. I know it means we’re going to ________________. I can’t say I really understand why they’re doing it. I mean it’s all these buildings, all this equipment. You know, it seems so organized as it is. _______________, hasn’t it? That’s _________________________---keep costs under control. Of course, lots of us are _____________ sometimes, and I know that’s bad, and ______________---walking in when everyone else is already in their place and _______________ ago. Anyway, I suppose the ___________ is as long as they keep their ____________ as ____________ as they’ve always been, there’s no problem. At the end of the day I want my ___________. It’s up to them to _______________. 3. Do you know the function of the following sentences? I guess…; I think…; I suppose…; I’m sure…; I can’t say…; I mean; Then there are…; You think of…; Anyway…; Supplementary Exercise Four 1. Spot Dictation: We’ve been discussing it for a month and now they’ve finally made a decision. Personally I think we should ________ and get all the ____________ before any ________________. It’s www.topsage.com all very well __________________, but it’ll involve a huge investment. And _____________ doesn’t always bring ______________. Well I am ________ that’s over. It’s always so __________ when the __________ person was so popular, but the _____ was pretty _________. That’s encouraging, as it’s always better to _________________. I don’t mean my ____ was very successful because I felt so apprehensive. It’s difficult when you have to try to persuade everyone, but I was the logical person to _________ him. I’m not sure it’s realistic to expect us to _______________________. I mean ____________________ all that long. It can take ages for ______________ to _______________. Bill really didn’t understand the problems. And I always seem to end up _______________ him. That’s it. We’ve finally decided to do it. The meeting went on for ages and I don’t think the new chairman was very happy. But it’s a _________________. We ________ that the company ________________________ in June or July, but we don’t know what the ________ will be yet. I’m sure _________________. Really we _______________ last year when the market was more __________. I think ____________. It has some problems in that area and it’s good that Mrs. Lau ________________ and __________________________________. She gave the presentation very well. And ________________________________. And every body understood that is __________________ we want to go in the future. Supplementary Exercise Five 1. Reading Material: On-the-job Training (OJT) On-the-job training (OJT) is one of the best training methods because it is planned, organized, and conducted at the employee's worksite. OJT will generally be the primary method used for broadening employee skills and increasing productivity. It is particularly appropriate for developing proficiency skills unique to an employee's job - especially jobs that are relatively easy to learn and require locally-owned equipment and facilities. Morale, productivity, and professionalism will normally be high in those organizations that employ a sound OJT program. An analysis of the major job requirements (identified in the position description and performance plan) and related knowledges, skills, and abilities form the basis for setting up an OJT plan. To be most effective, an OJT plan should include: , The subject to be covered; , Number of hours; , Estimated completion date; and , Method by which the training will be evaluated 2. Spot Dictation: Well in a sense I’ve got no choice in the matter. Not anyone’s actually told me to get the __________. It’s just that from my point of view, my own sense of confidence, if you like, I feel that if __________________________ other people in the company, then I should do something to ___________________________. Well, ok. I need the course. If I don’t do it, I won’t be able to www.topsage.com ___________________________. I mean, these days, _________________________, don’t you? But still I don’t see why it can’t be enjoyable at the same time. What I mainly feel really is nervous. You know, like I am being sent back to school or something. I am feeling very ______________, which is of course not the best _________________. It’s just after all these years of doing the job and doing it well, I’m proud to say, and __________________________. It seems ___________________________________; to have to ______________ especially when you feel you know what you’re doing. Yes the course content does look good in the _________. I know in a sense I shouldn’t complain. After all it’s a chance to ___________________________. And that’s welcomed at the most of times. But it’s still a bit of gamble, isn’t it? I just have to hope it really does improve my chances of _____________________. It’s a bit frightening to tell you the truth, with ____________________. After 20 years in a company, ______________________________, do you? At this time of age, you’ve just got to want to _______________________and ______________________________. That’s ________________ anyway. I just can’t wait to get started. Supplementary Exercise Six 1. Are you clear about the following titles’ responsibilities? Title Responsibility Advertising Manager Develops, implements, and manages the company's advertising strategy, both from a business, sales and technical perspective; Initiates and manages discussion and sales with sponsor and agencies; Manages a group of advertising sales representatives. Sales Director Develops, implements, and manages the company's advertising strategy, both from a business, sales and technical perspective. Spends time negotiating agreements with outside sales representatives. managing the development of sales materials. Finance Director Develops annual program budget, conducts periodic budget review and ensures divisional and departmental functions adhere to established budgetary guidelines and implementation procedures; Coordinates various financial functions including financial accounting, budgeting, transaction processing, payroll, purchasing and financial reporting. Catering Manager Plans, organizes and manages the food and beverage services of organizations and businesses both inside and outside the hospitality industry, with the aim of achieving good quality at low cost with high standards of hygiene and customer satisfaction. 2. Spot Dictation: I think one of the main benefits is perhaps something _______________________. Earnest, I wasn’t. And that’s _________ people with different roles, different jobs _______________. Sure my responsibility is to ______________________. Everyone wants a ____, needs help with the ________. I am always hearing about the problems. Never good things, of course, with the ________. www.topsage.com Frankly I wonder if my time ___________ been better spent back in the office. Well, I don’t want to sound negative. Maybe it’s just me. I grant you there’s some ___________ going around. _____________ really. All these visions of what could really be happening, pictures of the possible future, and more have you. But, at the end of the day, we’ll be back at the same___________. And I’ll be ________ and _______ around, and still be expected to do _________ at once. And actually my problem’s not really that, because, well, what I need ______________ is some kind of _________, some kind of feeling of ____________. You know ______________. I don’t know where I’ll be in five years’ time, you see. So I’m not quite sure what I need to know now. I hear them complaining, but not about ________, ______________, that is not quite what they want, too _______, too _______, and so on. Anyway, the ______ and the ________ seem to have gone down all right. And I suppose _________________ worry about. It’s difficult of course _________ the costs and benefits, the time lost from the office compared to what I am ___________, but I’ve always said our staff, our people are our biggest _____. So anything that _______________ must be a ______ in itself. Of course much will depend on the __________________, which I hope the ________________ can ________________ reasonably soon. Otherwise I won’t really be in a position to know if I did make the right choice. Supplementary Exercise Seven 1. Spot Dictation: When I finally persuaded my boss to let me ________________, I was amazed to ________that the __________ upon Trainers is way above the norm. I found it very difficult to _______________. The manufacturers can be pretty secretive. But eventually, I managed to _______________. And I was quite shocked at how little some of the companies pay their workers. And mostly because of that, they can keep cost right down. So they are just fraction of the price in the shops, which means that the manufacturers are making a massive profit on the shoes. When __________, it caused quite a ____. We make shoes for sports and ok, so only 30% of our shoes are used for sports, and 70% are brought because they are fashionable. But as I have to keep telling you media people, we don’t care. As far as we concerned, that’s an extra. We are lucky that our shoes are so popular. ____________, they pour millions of dollars into ____ and __________, __________ of sporting events and so on. So children and teenagers count on getting the __________ that it’s cool to wear Trainers and they put pressure on each other. You hear them laughing about kid’s parents who can’t afford the popular, expensive brands, those wearing cheap Trainers. They’re coming. And you couldn’t believe the money some of kids spend, not only Trainers, but sweater shirts, backpacks, anything just has got a big name on it. _____________________, but I’m a _________ too. And I sometimes worry about the effects having on these children. Then there are the _______ and the _______. I feel I am going to __________ or __________ if I see a famous tennis player or an athlete wearing the same Trainer as me. I know it won’t really _______________, but I feel better in the trainers. So as long as people like them, they’ll go on __________. I _______ 12 pairs now, but __________________ 18. It’s a ________ process. I mean, the __________________ me to get _________, because when I win and I’m over the TV and newspapers, it’s ______ on my shirt. But ____________ because they give me _______ and a good _______, and ________ for my ___________. Without them, I wouldn’t have got as far as I have. Supplementary Exercise Eight www.topsage.com 1. Spot Dictation: I thought we ________ everything very well and it all went very smoothly. _______________________ and she wanted to meet the ____, but he was away. But ________________ were there and that seemed to satisfy her. We’d arranged it so that _____ had time for a _________ as well and I think she was _______. I was worried before hand that she might think our production was too slow _______________________ in her company, but I needn’t have been concerned. No she’s very _______ about things. It was really worth doing and I think _________________________ on the German ________. Well, I had to go and see him to discuss ____________________ of _________________in the market so that _________________. I was dreading it because I really hadn’t liked ____________ last time. But the truth is we can’t afford to __________________ at the moment. In the end, I think the _________ he was ___________ will be ok. We don’t want to spend any more this year so ___________ were within the ____________ of what we can do. He drives me mad. Whenever I tell him my plans, he always queries them. For example, he asked me why I needed to meet the _______. He’s ________________, not ______________ everything. I delegate quite a lot to him and I need to be able to trust him to do things properly. Anyway, this time we sat down and got the next few weeks really sorted out. He’s often been rude in _________________ so I needed to have a talk with him about it. I’d arranged to be at her office at 11 o’clock to give us time to go through all the details. Anyway then I had to change the time because ________ wanted me to see the person ___________________. So we moved it to 3 o’clock and I don’t think ______________________. I thought it was just a ___________, but then it turned out she wanted to ________________________________. It’s effectively the same as last year’s. __________________________________. I wasn’t really surprised she was so critical but I was concerned about ______________________________ Anyway, she ___________ them, but I’m not sure they’ll renew next year on those _____. We’ll have to wait and see. I have to say it’s not my favorite meeting but there’s no avoiding it. If they ___________________ then we can’t expand-we’re _______________________. The board met the day before and the MD said he was relying on me to keep them all happy. Supplementary Exercise Nine 1. Spot dictation: I’m quite well organized really so I have no problems dealing with things like ______ and ________. What I do find stressful, though, is having to deal with people when they ring up and _____________________________________. We’re only a small company, you know, so it’s up to me and my colleague to ____ things ____. My new colleague’s really nice. She worked in Dispatch up until about three months ago, so she’s already familiar with all the forms and things we use here at the company. I’ve started her off on some basic procedures, like ___________ and dealing with ______________, which means that I can concentrate on preparing for next month’s ______. Well, I sometimes struggle to keep my cool with the sales department always on at us to get things moving more quickly. We’re busy enough as it is, what with ________ and ___________ operations, _________ projects and dealing with _____________. It doesn’t www.topsage.com help having to share such a small space with my boss. I’m used to _______________of prices and _______ office supplies. Of course, but I never realized there would be so much to the job. I mean, when I think back to the interview, the Personnel Manager didn’t mention half the things I’m now doing. I’ve never had to actually ________________ myself before. It’s a real balancing act, getting the right product at the right price. It’s been a real nightmare lately. We’re busy enough at the best of times. And now we’ve lost our admin assistant. It’s even worse. I’ve been up to my neck in paperwork, going through ____________ with the Legal Department and checking _____ and __________. You know, I’ve _________ 40 __________ this week already for one of our _________ and it’s only Wednesday today. 1． 所有问题均按照行文的先后顺序进行提问。 2． 本项的正确答案都是间接的给出，通常要经过说话人2到3步的阐述。 3． 在正确答案出现之前，一般都会出现干扰项中的内容，此时恰恰给我们一个机 会采用排除法排除干扰项。 4． 有时说话人会使用提示性词语。而一般提示性词语后就是涉及正确选项的内 容。一般说话人所使用的提示词有：but；but I think；real…；fact is that…；…not the case；it is … which/that…； Excise One Questions 23 - 30 , You will hear a radio interview with Martha Flowers, the Managing Director of the MAX chain of sandwich bars. , Choose the correct phrase to complete each sentence or answer the question. 23 Martha started her business because A someone asked her to. B she saw a good opportunity. C she had a lot of experience in fast food. 24 Martha says the first three years of the business were A not very successful. B surprisingly good. C very interesting. 25 How does MAX try to follow the example of fast food chains A by working faster B by using cheap products C by working efficiently 26 What does Martha say about office diaries? A She thinks that, unfortunately, they are necessary. B She never uses one at all. C Her secretary keeps one for her. 27 What does Martha say about her employees? A They must listen more carefully to what customers say. B She finds what they can tell her very useful. www.topsage.com C It is difficult to recruit enough good quality staff. 28 According to Martha, what is the most important factor in MAX’s success? A The same customers keep buying their products. B They only sell the best quality products. C They have high profit margin. 29 Martha's advice to anyone who is starting a new business is to A look for an area with few competitors. B keep yourself well informed about competitors. C try to offer lower prices than your competitors. 30 What surprises Martha about other companies? A They don’t monitor their competitors' activities. B They are unaware of their own weaknesses. C They don’t act on the information they have. Excise Two Questions 23 - 30 You will hear part of a conversation between two managers from different companies, a woman called Elizabeth and a man called Steven. Choose the correct phrase to complete each sentence or answer the question. 23 Elizabeth says at the beginning that her company is A planning to expand. B small and not very rich. C doing rather badly at the moment. 24 Steven thinks that his computer system A is just as fast as the latest systems. B is much faster than Elizabeth's present system. C is completely different to the newest systems. 25 Steven believes that the real reason the computers in his company are being replaced is A so that the business can move into the international market. B because of a difference of opinion in his company. C because their clients will like it. 26 Elizabeth thinks that the price Steven is asking A includes the price of installation and servicing. B is within the amount her company has budgeted for. C is a perfectly reasonable price for the equipment. 27 Steven agrees that his company will A install the system and pay part of the servicing costs. B pay the costs of servicing for the first year. C install and service the system. 28 Steven offers to train Elizabeth's staff to use the system, provided that A the trainers go to Elizabeth's company. B only a limited number of people receive training. C Elizabeth's company doesn't try to compete with his. 29 How does Elizabeth's company differ from Steven's? A It is likely to become larger than Steven's in the future. B It is concerned only with a specialized area of the market. C It has started to operate in more than one country. 30 What does Steven say about the chairs? A He will have difficulty getting permission to include them. www.topsage.com B He will be able to give them to Elizabeth as part of the deal. C It is unreasonable of Elizabeth to ask for them. Excise Three Questions 23-30 You will hear a discussion between a man called Malcolm and a woman called Wendy, who have just been interviewing candidates for a job. For each question 23-30 mark one letter, A, B or C, for the correct answer. 23 At the beginning of their conversation, Malcolm and Wendy agree trial A the woman was the best choice. B the interviews were hard work. C all the candidates were good. 24 Ms Stephens A has a lot of Public Relations experience. B has studied Public Relations. C has worked for a Public Relations company. 25 Mr. White is A older than Ms Stephens. B younger than Ms Stephens. C the same age as Ms Stephens. 26 Why is Wendy concerned about Mr. White? A because his approach may be out of date B because he is too old for this position C because he may not be flexible enough 27 What does Maicolm suggest about Mr. White? A that he would be a disadvantage to the company B that they speak to him again C that he has doubts about him 28 Wendy tells Malcolm that next time they can only interview A two people. B three people. C four people. 29 Who does Wendy say has a good CV? A Mr. Smith B Mr. Jones C Ms Stephens 30 Who has worked in advertising? A Mr. Smith B Ms Stephens C Mr. Jones Excise Four Questions 23 - 30 You will hear a radio presenter interviewing a businesswoman called Linda Taylor. For each question 23 - 30 mark one letter, A, B or C. for the correct answer. 23 What do we learn about Linda Taylor? A She has set up an airline. B She has recently bought out an airline. www.topsage.com C She is in charge of an airline. 24 What new development has taken place at BellAir? A They have installed new machinery. B They have opened a new workshop. C They have bought modern planes. 25 What problems did they have to resolve? A New engineers had to be employed. B The legal process was difficult. C Some staff had to be re-trained. 26 She has formed an alliance with Sunlines in order to increase BellAir’s A involvement in tourism. B profit margins.. C number of flights. 27 BellAir ticket prices have been reduced on A domestic flights. B all flights. C international flights. 28 What change has been made in the marketing arrangements? A A new consultancy has been contracted. B A new director has been appointed. C The present department has been expanded. 29 Linda went into aviation to A fulfill a dream. B earn a high salary. C follow family tradition. 30 What does Linda think is the key to success? A believing in oneself B the right qualifications C having good luck Excise Five Questions 23 - 30 , You will hear a radio interview between a journalist and the chairwoman of a shoe manufacturing company. , For each question 23 - 30 mark one letter A, B or C, for the correct answer. 23 Jean Chapel looks at people's shoes because A she needs ideas for new designs. B she wants to know the market. C the company asks her to. 24 One of the founders of Chapel's was Jean's A grandfather. B cousin. C father. 25 Before a family member can work for Chapel's they must have A bought shares in the company. B gained a professional qualification. C worked for another company. 26 Jean's son has succeeded in www.topsage.com A increasing factory output greatly. B selling more of their products overseas. C supplying 70% of shoes bought in France. 27 Every week the company A exports 8000 pairs of shoes. B sells 250 pairs of shoes. C makes 8000 pairs of shoes. 28 What has happened to the country's shoe industry in recent years? A It has lost 80% of its export market B It has been damaged very badly. C It has increased its profits by 23%. 29 Chapel's deals with foreign competition by A maintaining quality. B making shoes more cheaply. C making more shoes. 30 What is Jean worried about? A She will have to pay 8% dub' in the future. B Other countries have unfair advantages. C Her business share has fallen by 5%. That’s the end of Tape Two Side A. Excise Six Questions 23 - 30 , You will hear part of a conversation between two company employees, a woman called Rose and a man called Steve. , For each question 23 - 30 mark one letter, A, B or C, for the correct answer. 23 The main benefit of suggestions schemes is that they improve A profitability B motivation. C efficiency. 24 When receiving a suggestion, it’s essential to A publicize it B implement it C research it 25 In this scheme, it will be necessary, to exclude A staff in research and development B junior staff. C senior management 26 The reward for a successful suggestion will be paid A over a five year period. B after three years. C at a fifth of the total value. 27 When starting the scheme, Rose and Steve will emphasize how it could A increase sales. B be enjoyable. C help promotion. 28 The scheme will be started at A a regional office. www.topsage.com B head office. C an offices. 29 Start will make their suggestions by A using a special box. B sending a memo. C telephoning. 30 Rose and Steve will report to the board on A the quality of suggestions. B the value of suggestions. C the number of suggestions. Excise Seven Questions 23 - 30 , You will hear a radio interview about a marketing strategy used by some supermarkets. , For each question 23 - 30, mark one letter ( A, B or C ) for the correct answer. 23 What do most customers believe loyalty cards are for? A to allow stores to find out more about their customers B to encourage customers to come to the store C to help customers to save money 24 How can loyalty cards help stores to increase sales? A by making shopping easier for the customer B by increasing the advertising the stores do C by allowing customers to shop by computer. 25 In what other way is John's-store hoping to encourage more business? A by introducing more convenient opening hours B by extending the range of their products in store C by starting a mail order service 26 What, according to John, does ' micro-marketing' involve? A cutting down the variety of goods on offer B trying to change people's shopping habits C making an individualized offer to each customer 27 How have mail shots changed recently? A They are now sent at special times. B They have become less wasteful. C They are used less frequently. 28 John says stores are inefficient because they don't A fully exploit the information they have B keep data on customers' shopping habits. C understand the reasons for people's choices. 29 What is needed to make stores more efficient? A updated technology B more training C more staff 30 Some people are worried that stores will A know too much about them. B hold inaccurate information about them. C collect data about them secretly. www.topsage.com Excise Eight Question 23-30 , You will hear a radio interview between a woman journalist and a business man and woman. , For each question 23-30, mark one letter (A,B or C) for the correct answer. 23 When Carol and Ted decided to work together, Carol was working. A for a manufacturing company abroad. B on a crafts project in London. C as a member of Ted's sales team. 24 When Carol first talked to Ted about her idea, he A liked it because it was something new. B had serious doubts about it. C agreed to do some research for her. 25 How did Carol and Ted finance the start-up of their business? A with a bank loan B with a loan from their family C with their own money 26 After they formed a company, what was the first thing they did? A carry out market research B start producing textiles C open a showroom 27 What was their largest item of expenditure during the start-up? A travel and accommodation B premises C training 28 Carol's main point about staffing is that A training takes up too much of her time.. B the turnover is higher than she expected. C it takes a while before new workers fit in. 29 Now the largest market for the company is A Germany B Scandinavia and Japan. C the US and UK. 30 What does Carol regard as the priority for the future? A to achieve a bigger turnover B to maintain standards C to open new workshops Excise Nine Question 23 - 30 , You will hear an interview with an HR director about the introduction of a new flexible working scheme. , For each question 23 - 30, mark one letter A,B or C for the correct answer. 23 The main reason why ZSV introduced the flexible working scheme was A to cope with social changes. B to respond to market forces. www.topsage.com C to integrate new employees. 24 What is the main advantage of the scheme for ZSV? A keeping existing staff B recruiting new employees C reducing the training bill 25 Most staff join the scheme to dedicate more time to their A children. B hobbies. C education. 26 The old scheme was only available to A female workers. B non - managerial staff. C long - term employees. 27 Sally thinks the most popular element of the scheme will be A flexible hours. B job - sharing. C extended leave. 28 Most teleworkers keep in contact by using A e - mail facilities. B the telephone. C video - conferencing. 29 What do managers find most difficult? A delegating work B keeping motivated C managing time 30 Employees are selected for teleworking after an assessment of their A home environment. B job description. C personal qualities. Excise Ten , You will hear a conversation between a man and a woman. , For each question 23-30, mark one letter A, B or C for the correct answer. , You will hear the conversation twice. 23 The man airing his views is A a publisher.. B an author. C an editor. 24 Authors apparently think that publishers are, amongst other things, A warm-hearted. B inbred. C incompetent. 25 Publishers apparently think that authors are, amongst other things, A unprofessional. B complacent. C important. 26 The man considers the relationship between authors and publishers to be www.topsage.com A long - suffering. B fickle. C hostile. 27 The fact that most publishers move their lips while they read means that A they reject books out of hand. B it takes months to read a book. C it takes months to explain why they reject a book. 28 A certain editor the man knows commissioned him to A produce a synopsis of a novel. B review a recently published book. C write a very short story. 29 The man was annoyed because the editor A said that 20,000 words were too many. B said he had not had time to read the novel. C subsequently refused to publish the book. 30 Fortunately another publisher A took only four days to decide to publish the book. B passed the book on to a colleague who did publish it. C decided he liked the book enough to publish it. That’s the end of Tape Two Side Two. Supplementary Exercise One 1. Spot dictation: 23. I started it because I was hungry really. There was ________ to _____________________________. And I ______________________. I set up the business with a partner. 24. However the first three years were ________. We ______________________________________________. We just didn’t have ____________________ of what we wanted, and frankly we were _________________. 25. Having said that, the fast food chains do some things _____________. And I’d like us to _________________________ of how they operate. What I mean is we should _______________________________, not waste __________ or ______________. 26. No, I am not. ___________________. I find this _________________ gives me__________________. I ____________ how you can get things done if __________________________. I am sorry for my secretary, who _____________________________, but for me it’s the only way. 27. And we focus there not on details but on major issues. This means I can actually spend about 95% of my time listening to customers. And this is really the _____ to how I run my business www.topsage.com life---listening to our employees, because ____________________________. 28. We’re in a high _______ low ________ business. We only make ____________ on everything we sell, so basically we have to _____________. And the secret of success in a business like this is a ___________________. It’s as simple as that. 29-30. I’d say, look at what other people ___________________ are doing. It’s _____________. But doesn’t everyone monitor what their competitors are doing? Perhaps they do, but the important thing is ____________________. A lot of people seem to monitor what’s going on so they know what their feelings are. Then they ______________________. I find it most extraordinary. Supplementary Exercise Two 1. Spot dictation: 23. Yes. I think it will be fine. As we’re __________________, _________ things are going pretty well, we __________________ the latest technology. That's exactly why I have decided to buy ______________ as opposed to the _______. 24. Well, that’s all __________ really. Obviously, since the system was first made, ______________________. And it’s slow ________________________. But the difference is still quite _________. And compared to _____________, it’s still at least____________________. 25. Well, actually there has been quite a __________________ in our company about the wisdom of replacing them. In fact I don’t think it’s necessary. But ________ feel that, because of the ___________________________, we need to keep up with the ________________. I don’t really know why, maybe, to __________________________. 26-27 Well, yes, that’s also true. I am still worried about your ___________. It’s more than we’ve planned to spend. I am afraid I’ve gone as low as I can. I’m simply not allowed to let it go any cheaper and quite honestly, Elizabeth, I really do think it’s a very good price. ____. Having seen what you have here, I ______ think ____________. But the _________ and _________ will ________________________. Ok, uh, well. How about if we have ____________ install the system and we will _____________________ of any necessary servicing. 28-29. Well not exactly. I said we might be able to offer some training. But I’ve rather had in mind that __________________. I really ___________ that my boss will be ______ having your staff _______________. You know, he just tends to see you as the competition. Ok. It’s a fair point. You send your people to us. Mind you, I wish we were in a position to www.topsage.com compete with you. Yes, I know. And anyway our business is _______________________ our particular area of _______________________. 30. And obviously we’ll need the chairs to go with your computers? Oh, I see. You certainly drive a __________, Elizabeth. All right, I must say that does seem ____ enough, I think we’ll be able to ______ those ___ to you. Supplementary Exercise Three 1. Spot dictation: 23. Well, Malcolm. That’s that. The last, I think. Yes, yes, right, Wendy. A quite _____________, don’t you think so? Yes, _______, particularly, ____________________________. 24. Her experience has been in __________. We’re looking for someone with a public relations background and she hasn’t worked in that area. She did a _______________ in her MBA. 25-27. Well, this isn’t a senior position after all. And maybe we’ll be better to ____ someone __ to follow our _______ style a bit more. And she’s only ________, and he’s uh, what was it? _______? No, that was Mr. Smith. Mr. White was _________. Oh, yes, but there’s not much in it. Anyway age is not a ___________ for this position, is it? No, but I’m just concerned that Mr. White have _________ a different style of working, which might not fit in well here. Yes, but if he is good, surely… But it might cause problems if he hasn’t got ______________. His experience is very _____________, even _________. Surely, I’m sure it _____ be a ___________, I mean ____________, I mean. Why don’t we call him back again? 28. If we take Ms Stephens as well, we’ll only have time for one other. We can only see ____ next time. 29-30. I think we must be firm on this. Who do you prefer? Uh, Mr. Smith, thirty. With a good CV. Mr. Jones is two years younger. We said age wasn’t important. I go for Mr. Smith, five years with IOC in human resources. And Mr. Jones within advertising. Which could an advantage. It’s difficult. In fact… www.topsage.com Supplementary Exercise Four 1. Spot dictation: 23. Now, Linda. You’re probably best known as the first woman to ____ an airline. You were _______________ BellAir. Yes, the airline was set up in 1960 but it had never had a woman ______ it. 24. Right. Well, we know it’s been a good year for BellAir and yourself. What’s the most recent success? Well, we’ve just this month begun ________________________________________. Could you tell us a bit about that? Yes what’s made such a good move is that we redeveloped our machinery too much better effect. We’re now able to do _______________ to both older and more modern planes. 25. Well, perhaps it was better than it might have been. Actually the ________ of things, the _______________, and so on, ______________. And in fact we _____________ any new engineers. But the engineers we already had required _____________________. That took _____ and _____. 26. We’ve also established an alliance with Sunlines, which I’m delighted about. What does that mean for BellAir? Well, it’s not for us a change, but I think it’ll ____________. The ________ of flights won’t change. And to be honest, I ____ it’ll actually make ____________, but it does give us _____________ in the ______ sector where we’ve tended to be rather weak. 27. Is it going to affect the cost of travel? Yes and no. yes, because we’ve brought _________________ down by around 5%. No, because with the vast pressures of the market and the restrictions we all have to operate on, there is nothing we can realistically expect to do on __________________. 28. We decided last year to go for growth in that division under our very _______ director of marketing, Michael Liz Wood. The alternative to internal growth would have been ___________________________, which I think would have been just _______ for the sake of change. 29. I suppose that _________________ that it was what I always _________ since I was a child, or that sort of thing. No, basically I was just doing _____________ and _________________. My father and my mother’s father were in business. Yes, the ____is good, but that’s ___________ enough. I just can’t imagine doing anything else. 30. Well, that’s a difficult one. _____, I suppose. ____ in people, and _______, in ____. I don’t believe in luck. And ultimately qualifications are ____ pieces of paper. www.topsage.com _________________________________. Supplementary Exercise Five 1. Spot dictation: 23. Just because a person is running a company, it doesn’t mean they should, in fact, it’s essential that they remember what the company does, what it’s for. I’ve found it fascinating. On the underground, for example, to look at people’s shoes, it tells you ____________________________________________. A form of ______________? The best kind of _______________. 24. In 1870. The company was founded by three people. I’m the __________ of one of them and the __________ of another. And now my son is in the business. He is thirty. 25. Before any family member joins the firm, they must approve themselves ______ of it. They must have worked _________. …… He did not consider it ___________ that I would follow him. But when I was offered a place at Cambridge to study economics, he insisted that I did some sort of ______________ instead. 26. And you’ve insisted your son has done the same, I believe. Uh, he was an ______________ with a car company for some time. Good experience. He’s increase our _______ to 70% of our _______. Germany, France and US, the three of our _______, well, in fact, our ___________. 27. How many shoes do you…? Export? Uh, make? In a week? For example. ______ pairs. They sell from ___ pounds to _____ pounds a pair. 28. But we are not _________. It’s not easy trade with a ____________. Cheap imports have ___________ what was a __________ industry. What’s the extent of the …? There’s an ______________ over 80%. 4 out of 5 shoes sold here are imported. That’s incredible. Hundreds of companies have ________. But we’re still at the top. 29. What has been your strategy? We avoided a ______ with ____________. We stick to our _____________. And ironically we export to the countries which have _________, uh, flooded the market with cheap imports. www.topsage.com Oh? Yes. They make money and want to spend it on ______. There’s always a market for ________. Yes. ________ relies on skill. Low ________ concerns can make shoes cheaper. What they cannot do is make _______ shoes better than we can. 30. What’s your main concern about the future? ___________. Some countries put an __________ of 27% on our shoes ______ we carry an 8% duty. Supplementary Exercise Six 1. Spot dictation: 23. I suppose because they push profits up. Yeah, well, not exactly. I mean, yes, ultimately that can happen. But it’s more if you get an efficient scheme going when it runs well. Then the _________ is people _____________, that they ____________, so they get ____________ around the place. 24. Um, certainly you’ve got to be seen to respond, but actually, the first thing, crucially, to acknowledge it. I’d have thought we could use the __________ for that. Put the suggestions on it so people see immediately that it goes somewhere. 25. But I do think, whatever level they are at, that I am ________________ the research and development people. I think ____________ there. Yes. I mean R&D could be setting their own agenda because they could just ________ putting forward existing ideas and then getting extra for them. 26. I don’t think we can _____ the time. It happens on too many _____. Why don’t we just say we ______ the _____ of the idea ______________ to the company and pay a ___________ of that right away? So ________, for example. Sounds _________. 27. More chance of ________. But we ______ make any promises. I am not even ___________ profit or sales _______ here. Just say an idea that they’ll _________ if they _____________ new ideas. 28. Let’s start with Head Office, shall we? Or one of the regions? Well, we’ve got to start _____________. How about the ________________ office? Uh, and then spread to everywhere else later. Right. 29. www.topsage.com What? Even by phone? I see what you mean. Could be pretty ____________. If we get a lot. Or ________? Would be _______. They are simple and direct. In a box, maybe, in Reception. But then we’ll be ____________ any people who don’t go in there. True. Ok. They can _________ to us then. Well, I hope this is going to work. __________. It’s not a question of whether it _____ but how well. 30. We could just give an initial report on ________________ in the first month or something like that. That’s the most ___________ game and should be enough to start with. Supplementary Exercise Seven 1. Spot dictation: 23. Well, they are called loyalty card because you get these _____ by shopping in the same shop. So you probably keep __________ the same store, which is a good news for that store. And our research shows that the ________ of our ________ think the cards have been _________ for _________. 24. What happens is every time you use your card, it lets the ___________ know who you are, where you live and what you buy. 25. We ______ attract more businesses by __________ our ______. And we set up _______ businesses, but a _________ is to _______ specific needs and do things like ________ sections, aimed at people who work long hours and can’t get to the shops. 26. When we identify shoppers’ tastes, we want to target them with specific offers of our goods that are relevant to them. 27. By mail shot. It sounds a bit hidden myth. But the old days of sending out 5,000,000 pieces, that’s what we call the leaflets and expecting a very low response rates, such as 0.5% ________. Also, __________, they were only sent when there were sales or _____ occasion. _________, we do _______ mailings but get a ______ response rate and the secret is knowing what people are most likely to be interested in. 28. Well, despite everything I’ve said. The truth is that we don’t get the __________ the data we gathered. We’re ___________, really. We have records of what our customers usually buy and have overall picture of how each story is operating, ____ we still need to learn more about how to _____ shoppers and to _____________ related products, not just things they need. 29 The technology is not cheap, and that makes everybody think twice about it. But www.topsage.com _____________ is there are __________ people know how to use the data __________. We need to send more of our staff ________ to _____- how to do this……. 30. I understand that some people are concerned about _______________. They worried about this because companies will have ________________ about their lives. Yes. And I can understand their concern. Supplementary Exercise Eight 1. Spot dictation: 23. Well, I was. I was working for a ____________ in their ______ department but Ted was still working for a marketing firm in London. 24. To put it mildly. He thought ________, actually! Well, it just seemed a bit _____ doing something very _________ in a country I didn’t know much about. 25. And how did you get started-in _________ terms, I mean? Well, we both had ________________ we could invest, which was just as well because the banks wouldn’t ______ us-and our families ________ put any money in. 26. How soon did production start? Our ______ was _____________, which we did in New York, then in Europe, especially Germany. 27. So, what was the biggest financial ______ at the beginning? At the time it seemed all our money was going on airfares and hotels, ________ it went on _______ and _______ a very old and very ___________ house in the village, and ________ it into a workshop and studio… 28. And we’ve had almost ___________ of staff. That’s important, ____ because of ______ or even the ___________, but because we have to work _____ ______ as a ____ and that takes ____ to develop. 29. Is the US still your best customer? Still a very good customer ______________ as big as they were. For the last year we’ve been doing ____________ well in Scandinavia and Japan, ______ as well as in Germany, which is now our ___________. 30. But we may be reaching a point where we _____________________ and the ___________ of quality and that worries us. Ted thinks it would logical to expand but I don’t want to if it www.topsage.com means lowering our quality level. Anyway, that’s a problem we’ll have to _____________ in the next few months. Supplementary Exercise Nine 1. Spot dictation: 23. Well, social changes have been a major factor. More women are now returning to work after having children, for example. And, _______________, we’ve had to _________ changing _______________. With customers now preferring to do their business to the phone, we need our staff to work more flexible hours. We also __________ two smaller companies recently. So we wanted a common _______ that unite all our new employees. 24. That’s right. But that ______ the main benefit. We see the scheme as ________ a tool for _________ potential staff to our company especially __________ graduates. 25. Speaking of your staff, what’s the main attraction for them? Well, the ___________ of people in the scheme want to spend more time improving their _______________ by doing an MBA or something like that. I _____ the scheme must make it much easier for staff to look after their children too. Yes, that is an ______ benefit, ____ is being able to dedicate more time to their outside interests, such as sports. 26. That’s right. There was an old scheme but awareness of it was very low. Most men, for example, assumed it was only available to women, which, of course, ________. The new scheme will _____ _________ offer alternative working patterns to staff on both short and long-term contracts. _____ this time, we’re making it available to employees _____________ of the organization and not _____ people in more junior positions. 27. It’s difficult to say at the moment but, yes, flexitime is likely to be popular. _______, ______, with the old scheme, employees showed most interest in having longer _____________, and I expect _________ this time. There _______ some interest in, say, job share arrangements in the future. But we’ll have to _________. 28. Well, we have facilities but they’re ____ that widely used at the moment. As most of our teleworkers have _______ to the company network, they tend to communicate _____________. It’s far more convenient than telephoning because you don’t have to worry about whether the person’s available or not. 29. That’s interesting. But what about your managers, what challenges do they face working from home? Well, several have mentioned the need to be self-disciplined, differentiating between work time and private time. But the _______ difficulty seems to be _________ others to act for you, especially when they’re in the office and you are not. www.topsage.com That’s surprising. I __________ the most difficult thing would be staying ________ without the support of colleagues. Well, that’s ____ something that’s come up so far but I’m sure it will. 30. To discuss whether the home environment is suitable, you mean? Well, it’s not quite as simple as that. The main reason we have the interview is to _________ whether the applicant’s ______ are __________ with working from home. www.topsage.com 第一项： 1－15： 260 pounds 100; 150; 5; 1.3985 58; 72 44.5; 17 98; 100 26.8%; 47.2%; 29.9% 19.5 3.25; 2.25(可用分数表示) 2.26; 1700; 465283 10.75 R3120-SCK 007059 0044533125697 1-3 210.4 million; 10.6%; 2126.1million; 4.6%; 1995; 12.8%; 7.3% 1832million; 4.2%; 130.7million; 11.1%; 5.5%; 10.6% 404.9million; 5.7%; 66.6million; 3.7%; 11%; 15.6%; 5.5% invoices 1. invoice no. 5968; job reference: 177205039; Qty: 26; description: model 4 phrasers; unit cost: 14.25 p 2. invoice no: 1450468; job reference: 287456398; marks & numbers: HAWB 13576; Qty: 250; description: Artemis type 66A; unit cost: 58.75 3. invoice no: GR 375; job reference: 91/754; marks & numbers: 1 package; Qty: 100; description: type 4479 44*72cm; unit cost: 22.35 4. invoice no: 98645; job reference: 365776; marks & numbers: 3 packages; Qty: 475; description: type D 89 Switches; unit cost: 5 DM details: A: San Francisco; London; 29; 7; 595; 1190; Oct 15; immediately B: San Francisco; 317; 17A; window; 22; 6:40; 7:00 At the motel: 38; double; direct dialing; deposit; 10; license; car; coffee; donuts; 6; 10; 116; 51.80; cash at the Royalton hotel: 55; 75; breakfast; quiet; middle; 65; three; 519; 516.72; credit card; commentary on unemployment: almost 5; just over 4; getting on; 2; approximately 3.5; roughly 2% lower volvo’s earning: www.topsage.com 11%; first; 10.9%; this year; 5; 2.45 bn; 345; 2.21; 215m; 30; 109m; 77m; 2.13bn; 2.1 bn; last year; 5%; 8.25bn; the falling dollar; 5%; 20.66bn; 21.8bn missing information: 1. pacific telephone; 8:30am; 5 pm; Monday; Friday; 611 2. electric company emergency service; 8 am; 5 pm; Monday; Friday; stay on the line; 3. music center information line; 9 am; 6 pm; Monday through Saturday; 12 am; 6 pm; Sundays; 9727654; stay on the line; 4. auto club after-hours emergency center; 9 am; 6 pm; Monday; Friday; please hold on; 5. university hospital information; 8251491; 8251411; 8258611; 8259111 Sue’s note 75 pounds or more; from 10 am to 2 pm; to prepare and serve the food at lunchtime; about 15-20 people; next Wednesday at about 2:30 pm John Adam’s memo form Boardman; initials; about 5 years; Bloggs; a small firm of consultant engineers; next Wednesday 2:30 pm Telephone Message Robert Burton; IJ618/392; 13; 1500; 20; 20; 49,472; 8; 30; James Rogerson; 927/XG/12; 330; 108; 48; 20; 12; 212-986 8652 第二项： exercise one: ecahg exercise two: gceba exercise three:ebfcg exercise four: fdahb exercise five: hcbgd exercise six: hcdgb exercise seven: dabgc exercise eight: gedah exercise nine: cgdeh exercise ten: hcfbe 第三项： exercise one: bacbbabc exercise two: bbacaabb exercise three: cbacbbac exercise four: cbcaacca exercise five: bacbcbab exercise six: baaccabc exercise seven: bbaababa exercise eight: abcabcab exercise nine: abccbbaa exercise ten: bcacbacc www.topsage.com