外务英语Unit15

Unit 15 When studying this unit, you will learn about: arranging farewell ceremonies; bidding farewell to foreign guests at a farewell dinner; seeing off foreign guests at the hotel and at the airport; words and expressions about bidding farewell and seeing off foreign guests. . Lead-in Task l    Work with your partner and list words and expressions you know about seeing off foreign guests. At the Hotel At the Airport take the guest's suitcases downstairs help to check in                     Task 2  Read the following farewell speech. Then work with your partner to answer the questions below. A farewell speech is delivered to a person who is leaving, usually by the boss or colleagues. In the speech, the speaker refers to the positive memories of the person who is leaving and expresses his appreciation for having worked with the person. The speaker also extends the best wishes to the person leaving. The following is a farewell speech delivered to a foreign expert. 187 Dear Dr. Sara, How time flies! It was here that we gave you our hearty welcome one year ago. We are now here again to bid you farewell. As you are to return to London, I take the greatest pleasure of sending you, on behalf of all members of this university and in my own name, our good wishes for the future. I must also express our thanks to you for the personal interest you have shown in our business over the past year. As you know, we have established a close friendship between us. We especially appreciate such close relationship with you. And, without your help, we could not possibly have set up a partnership between the two universities, nor could we have settled the student-exchange program. We appreciate your fruitful cooperation, and we sincerely hope such cooperation which has already so happily existed between us will continue for many years to come. We wish you good health and every success in the future! Wish you a pleasant journey home! Questions    1.Who most probably is the speaker? 2.What should be included in a farewell speech? II. Situational Dialogs Dialog One:  At the Farewell Dinner Peter Sara:  a visiting scholar to ABC University. Mr. Tang:  Director of the Foreign Affairs Office (FAO) of the university. Mr. Tang:  Good evening, Peter. Peter:      Good evening, Mr. Tang. It’s very nice of you to invite me to dinner tonight. Mr. Tang:  You’re welcome. Take a seat, please. The dinner will be ready in a few minutes. Peter:      Thank you. Mr. Tang:  It’s a pity you’ve got to leave us. We’ll miss you! Peter:      Same here. You’ve given me so much help during my stay here. I appreciate all that you've done for me. Mr. Tang:  Don’t mention it. I’m happy to do what I could. Now dinner is ready. Please get to the table. Peter:      OK. Mr. Tang:  Peter, here is to our friendly cooperation! 188 Peter:      To your health and our friendship! Mr. Tang:  Help yourself to whatever you like. Peter:    Thanks. (The dinner is over.) Mr. Tang:  Peter, I'm sorry I can’t see you off at the airport tomorrow. Here is a gift for you. Would you take it as a souvenir? Peter:      Thank you. Do you mind ifI open it now? Mr Tang:  Of course not. Go ahead. Peter:      Oh, it is a Chinese embroidery. How lovely is the cat! Mr. Tang:   I’m glad you like it. I wish you a pleasant journey. And keep in touch !            . Peter:      Sure. I’m looking forward to meeting you again. Mr. Tang:  So do I. Task 1   Listen to the dialog and imitate the speakers with your partner, paying attention to the following sentences and structures. Useful Sentences in Dialog One . It’s a pity you’ve got to leave us. . You’ve given me so much help during my stay here. . I appreciate all that you’ve done for me. . Don’t mention it. . l’m happy to do what I could. . ... here is to our friendly cooperation! . To your health and our friendship! . Help yourself to whatever you like. . ... I’m sorry I can't see you off at the airport tomorrow . I wish you a pleasant journey. . ... keep in touch! Additional Sentences and Structures . I hope you’ll come back again soon. . lt’s a great pieasure for me to be your friend. . lt’s an unforgettable experience. . I’ll never forget the good times I shared with. . l’m glad you have enjoyed your stay in China . l’ve always admired your work very much. . Thank you for everything you’ve done for me . lt’s the least I can do for you. 189 Task 2 Role play. Make a dialog with your partner, taking the roles of Ms. Wang and Dr. Smith. Dr. Smith is from USA. He is an engineer of DEF Company and is leaving for a new post soon. Ms. Wang is the director of the FAO of the company. They are at the farewell dinner for Dr. Smith. Ms. Wang expresses the pity that Dr. Smith is leaving and thanks him for his remarkable work in the company. Dr. Smith also expresses the pity and says that his stay in China is unforgettable. He thanks Ms. Wang and her colleagues for their kind help. When the dinner begins, they toast. After the dinner, Ms. Wang sends Dr. Smith a gift, a Chinese painting done by herself. Finally, Ms. Wang wishes Dr. Smith a "Bon Voyage" (a pleasant journey) and they wish to meet again. Dialog Two:  At the Hotel and at the Airport Peter:     Good morning, Miss Zhang. Miss Zhang: Good morning, Peter. Are you ready? Peter:      Yes. I’m going downstairs to the reception desk to check out. Miss Zhang: OK. We should be at the airport two hours in advance as you need time for customs formalities and check-in. Are you sure nothing is left behind? Peter:      Sure. Miss Zhang: I’ll call a porter to take your suitcase down. And I’ve arranged a car to the airport. Peter:      Thank you. (They go downstairs to the reception desk and check out.) Miss Zhang:  Here comes our car. Let’s go now. (They get in the car and head for the airport. 20 minutes later, they get to the airport.) Miss Zhang:  I’ll help you unload the luggage and check in. Peter:      Thank you. (Peter then finishes check-in.) Miss Zhang:  I’ve checked the departure time. The plane will take off on schedule. We still have 40 minutes. Let’s wait at the departure lounge. Peter:      Thank you so much, Miss Zhang. I’m so grateful to you for your help during my stay in your university. Without your help, I would have been at a loss. Miss Zhang: It’s my pleasure. We’re friends now, aren’t we? Peter:      Yes, sure. My stay in your university has been the most wonderful experience to me. (The airport broadcast announces the boarding for Flight BA 066 to London.) Peter:      Now, time for boarding. It’s very kind of you to see me off, Miss Zhang. 190 Miss Zhang: My pleasure. I wish you a very pleasant journey. Peter:      Please remember me to other people in your university. I’m terribly sorry I didn’t have time to say goodbye to them all personally. Miss Zhang: Sure. Don’t worry about that. I hope you’ll come to our university again. Peter:      I hope so. See you, Miss Zhang. Miss Zhang: See you, Peter. Bon voyage! Task 1 Listen to the dialog and practice the following sentences and structures with your partner. Useful Sentences in Dialog Two . ... you need time for customs formalities and check-in. . Are you sure nothing is left behind? . I’ll help you unload the luggage and check in. . I’m so grateful to you for your help during my stay in your university. . Without your help, I would have been at a loss. . My stay in your university has been the most wonderful . experience to me. . lt’s very kind of you to see me off... . I wish you a very pleasant journey.. . Please remember me to other people in your university. . I’m terribly sorry I didn’t have time to say goodbye to them all personally. . Bon voyage! Additional Sentences and Structures . Have you finished your packing yet? . Have you got everything under control? . Have you checked in? . It’s very kind of you to come all the way to see me off . My colleague sends you his kindest regards. . Take care. Write to me once you have time. . Goodbye and good luck. . Farewell and all the best. 191 Task 2 Discuss in groups and try to list what you would remind a foreign guest to check when he/she is leaving the hotel and is at the airport Leaving the Hotel At the Airport all the baggage excess baggage charge, baggage tag                     Task3. Role play. Make a dialog with your partner, taking the roles of Miss Lin Jing and Dr. Smith Dr. Smith is leaving for home. He has finished packing all his suitcases when Lin Jing comes to his hotel to see him off. Later on, Dr. Smith checks out. Then they head for the airport in a car arranged in advance by Lin Jing. One hour before the departure time, they reach the airport. Lin Jing helps him to go through the customs formalities and check in. While waiting for boarding in the lounge, Dr. Smith expresses his gratitude to Lin Jing for her great help during his stay in China. Lin Jing wishes him a pleasant journey. They wave each other goodbye when the broadcast announces the boarding. Ⅲ．Reading Farewell, the Last But Not the Least Farewell is the last, but not the least work of reception. An FA secretary should get farewell well-arranged to make the foreign guest feel home and want to come back. To follow a prescribed order in farewell arrangement is essential for an FA secretary. Farewell arrangements begin with arranging the farewell dinner if there is one. Usually, about one week ahead, the FA secretary notifies the staff canteen (or some preferable restaurants) of the farewell dinner and discusses with the chef about the menu. If a farewell speech is needed, telephone or send e-mails to the person who is going to deliver the speech and remind him/her of the speech, the time and place of the dinner. Similarly, inform all the participants of the farewell dinner. Next, a car or a coach should be arranged to pick up the guest from the hotel to the airport on the departure day. The FA secretary should call 192 the administration office two or three days in advance, and confirm the car arrangement one day before departure. Some people may wish to see off the guest personally. In such a case, the FA secretary should notify these people of the guest's departure time from the hotel or the departure time of the plane if they like to go to the airport directly. Checking ETD (Estimated Time of Departure) is a must. The FA secretary can telephone the airport several hours ahead to confirm the flight and see if there is any change. The airport sets the time for check-in and boarding. It is set as follows:   Domestic Flight International Flight Check-in Start 1.5 hours before take-off Close 0.5 hours before take-off Start 2 hours before take-off Close 45 minutes before take-off Boarding Start boarding about 0.5 hour before take-off Close the boarding gate about 10~15 minutes before take -off           Therefore, before heading for the airport, the FA secretary should go to the hotel several hours before the plane takes off and help the guest to check out. The secretary should make sure the guest has collected all his/her belongings, documents (especially passport), and has taken all luggage. After arriving at the airport, it is the FA secretary's job to help the guest with customs formalities and check-in. It is essential for the secretary to wait in the departure lounge with the guest till the time for boarding. When the guest starts boarding, the secretary should wave goodbye to him/her. It is only after the secretary sees the plane take off and disappear in sight can he/she leave the airport. Task 1 Read the text and answer the following questions 1. Is seeing the foreign guest off a part of the reception work? 2. When should an FA secretary arrange the farewell dinner? 3. What should an FA secretary make sure before the guest leaves the hotel? 4. When can the guest start check-in for an international flight? 5. What should an FA secretary help the guest do at the airport before departure? 6. When can the secretary leave the airport after the plane takes off? 193 Task 2 Work with your partner and help Lin Jing work out notes for the arrangements for bidding farewell to a foreign expert, including what and when to do Lin Jing is the secretary of the FAO in DEF Company. The foreign expert in her company, Dr. Smith, is going to leave China a week later. Lin Jing is asked to arrange the farewell dinner and see him off. The relevant information is provided as follows. Departure time 10:00 p.m., 18th June Farewell dinner 6:30 p.m., 16th June, Staff Canteen Participants in the dinner General Manager of the company; all staff of FAO; all staff of IT Department where Dr. Smith has worked Farewell speech at the dinner General Manager Car to the airport required Colleagues who wish to say goodbye to Smith at the airport three people who would like to go to the airport directly Other information Menu for the dinner is not decided yet     1          Notes for Bidding Farewell to Dr. Smith 194 Etiquette for Seeing a Foreign Guest Off .  Don't look at the watch frequently and seem to be absent-minded while waiting with the guest for boarding. .  Don't forget to wish the guest a pleasant journey by saying "I wish you a pleasant journey", "Bon Voyage" or so. IV. Practical Writing-A Farewell Letter Dr. Smith is leaving for home. You are the manager of IT Department (where Dr. Smith has worked). As you are engaged in some other business, you can't see Dr. Smith off at the airport. Please write a farewell letter to Dr. Smith, expressing your apology and your best wishes to him. A farewell letter is to say goodbye to a colleague who is leaving his position or a friend who is moving to another place, especially in the case that you can't send him/her off personally. Remember to make your farewell letter to be an act of goodwill and diplomacy. Here are several tips for writing a farewell letter: