索赔1.Weareverysorrytoinformyouthatyourlastshipmentisnotuptoyourusualstandard. 贵方运到的最后一船产品不符合原来
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，特此奉告。2.Weshallappreciateyourpromptattentiontotheadjustmentofthisclaim. 就...，敬请迅速处理。3.Wewouldliketosubmitthisclaimtoarbitration. 本公司要将索赔一事提出仲裁。4.Ifthecargoescannotbefoundwithinafewdays,wewillfileourclaimforthefullsettlementofthem. 若数日内货物不能运到，我们就提出全额清偿索赔。5.Aclaimfordamagewillbefiledonustogetherwithyoursurveyor’sreportasevidence. 具体索赔要求，将随同公证行的检验
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一起提交我方。6.However,theB/Lshowsthatwhentheshippingcompanyreceivedthegoods,theywereinapparentgoodcondition.Theliabilityiscertainlynotonourside. 但货运提单显示船公司收到货时，货物外表良好。因此，该损害我方并无责任。7.Sincethisclaimwasfiledtwomonthsaftertheirarrivalatyourport,weregretthatitcannotbeaccepted. 你方于该货抵达你港二个月以后，才提出上项索赔，故我方歉难受理。8.Thisconsignmentisnotuptothestandardstipulatedinthecontract.Wearenowlodgingaclaimwithyou. 这批货的质量低于
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规定的标准，现向你方提出索赔。9.Weregretverymuchthatyoushippedbulkgoodsnotcorrespondinginqualitywiththesample. 你们运来的这批货与样品的质量不相符，我们深感遗憾。10.Oneofthecaseswasbadlysmashedandthecontentswereseriouslydamaged. 其中的一个箱子散架了，里面的东西严重损坏。11.Weregretthatthedamagesarechieflyduetopoorpackingwhichisnotadequatelyreinforced. 很抱歉，损坏主要是由于没有很好加固、包装极差造成的。12.Thereisadifferenceof35tonsbetweentheactuallandedweightandtheinvoicedweightofthisconsignment. 这批货的实际重量和发票上的重量相差35吨。13.Itisnaturalthatyoushouldberesponsibleforallthelossesresultingfromthedelayshipment. 当然，你方应对延误装运造成的一切损失负责。14.Accordingtothesurveyor’sreport,thedamagewasduetorough(careless)handlingduringtransit. 根据检查员报告，损坏是由于运输中操作不小心造成的。15.Pleasecheckthematterupandletushaveyourinstructiononthedispositionoftheincorrectshipmentverysoon. 请核实此事，并尽快通知我们处理误送货物的指示。16.Weholdthegoodsatyourdisposition. 我们保留货物等候你们处置。17.Thecasewasbrokenanditscontentsweredamaged. 箱子破裂，内装货物受损。18.Theseerrorsonyourpartcauseustodisappointourimportantcustomers. 你方的这些差错导致我方使一些重要的客户失望。19.Onexaminationwefoundthatthegoodsdonotagreewiththeoriginalsample. 经过检查，我们发现货物与原样品不一致。20.Whenunpackingthecase,wefoundthecolourunsatisfactory. 开箱后，我方发现颜色不令人满意。21.Wefindthatthequalityofyourshipmentisnotinconformitywiththeagreedspecification. 我们发现你方来货的质量与所协定的规格不完全一致。22.Uponexamination,wefoundyouhavesentusthewronggoods. 通过检查，我们发现你方发错了货。
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