汽车商务英语

汽车商务英语 1、 格雷先生来到一个4S车店。鲁志——这家车店的销售人员，接待了他 (L-Mr. Lu, G-Mr. Gray) L: Good morning. Welcome to our 4S store. 鲁:早上好。欢迎光临本店～ G: Morning. 格:早上好。 L: I am Lu Zhi, the salesman of the store. May I know your name? 鲁:我叫鲁志。我是本店的销售员，请问您贵姓, G:I’m Gray. 格:我叫格雷 L: What type of car do you have in mind? 鲁:您考虑什么车类型的车呢, G: I prefer a SUV. I’ve been to several shops already. 格:我更喜欢运动型多用途车。我己经去过几家车店了。 L: Well, it’s lucky for you to come to our store. Look, doesn’t that SUV suit you? It has a remote control. 鲁:恩，你来本店算是来对了～瞧，难道那辆多功能车不适合你吗,它还配备遥 控器。 G: Really? I must have a close look. 格:真的吗,我得仔细瞧一瞧。 L: I bet you’ll definitely like it. 鲁:我敢打赌您一定会喜欢它的。 2、 (L-Mr. Lu, O-Mrs. Oliver) 鲁,鲁志，奥,奥利弗 L: Welcome，madam～What can I do for you? 鲁:夫人，欢迎光临～我能为您效劳吗, O: Yes. I want a car. 奥:是的，我想看看车子。 L: I’d like to know what color you prefer. 鲁:那么我想知道您喜欢什么颜色的车。 O: I’d like a white car. 奥:我喜欢白色的车。 L: Mrs. Oliver, since you are free now, please allow me to show you some models of the store. 鲁:奥利弗夫人，既然您现在有空，请允许我向您介绍本店的几款车。 O: All right. 奥:行。 3、 (L-Mr. Lu, H-Mr. Hunter) 鲁,鲁志，亨,亨特 L: So, Mr. Hunter, which model do you prefer? 鲁:亨特先生，你更喜欢哪款车, H:I’m interested in Toyota GL 1.6 MT. 亨:我对丰田1.6升手动挡的车感兴趣。 L: You have made a good choice. So who is going to use the car? 鲁:你真有眼力，那么谁用车呢, H: My wife. 亨:我妻子。 L:I guess your wife must be a teacher, right? 鲁:我猜您妻子是一位教师，对不对, H: No, she is a saleswoman. 亨:不，她是位销售人员。 L: Why do you buy it for her? 鲁:您为什么为她买车呢, H: As a saleswomen, you know, she has a long way to go everyday. 亨:你知道，做为一名销售人员，她每天都要跑很多的路。 L: Does she like a sedan or a SUV? 鲁:她喜欢轿车还是运动多用途车, H: A sedan. 亨:轿车。 L: What color does she like? 鲁:她喜欢什么颜色, D: She likes white. 亨:她喜欢白色。 L: What about automatic-windows? 鲁:她喜不喜欢自动车窗, D: No, she prefers hand-controlled windows. 亨:不，她喜欢手动车窗。 L: Look at that car .We just have one that fits your needs. 鲁:瞧那辆车，我们正好有辆，能满足您的需求。 2、琼斯先生打算买一辆车，他正在问鲁志一些问题。 J: Can I ask you some questions, Mr. Lu? 琼:鲁先生，我能问您一些问题 吗, L: Yes, please. 鲁:可以，请问。 J: What is the fuel consumption of the car? 琼:这辆车的油耗如何, L: It is 7.0L/100km(MT) or 7.2L/100km(AT) 鲁:手动挡每100公里油耗7升，自动挡每100公里油耗7.2升。 J: What safety devices are the car equipped with? 琼:这辆车有什么安全设备, L: There are twin front airbags, side airbags, seat belts, ABS, EBD, ASR and so on. 鲁:它有驾驶员和前排乘客安全气囊、侧安全气囊、全安带、防抱死系统、电子制动装置和驱动防滑系统等等。 J: What’s this maximum speed? 琼:本车的最大速度是多少, L: It’s 195km/h(MT) or 180km/h (AT) 鲁:手动挡每小时195公里，自动当每小时180公里。 J: Is the car real-wheel drive, front-wheel drive or four-wheel drive?琼:该车是前轮驱动、后轮驱动还是四轮驱动, L: It is rear-wheel drive. 鲁:是后轮驱动。 J: Has the engine four cylinders or six cylinders? 琼:发动机是四个缸还是六个缸, L: It has four cylinders. 鲁:四个缸。 J: Is the engine the inline, V-type or flat arrangement? 琼:发动机是直列式、V形排列还是水平对置, L: It’s inline arrangement. 鲁:是直列式。 J: What is the cylinders displacement? 琼:车子的气缸排量是多少, L: It is 1.6 liters. 鲁:是1.6升。 J: How about the transmission of the car? 琼:车子的变速形式如何, L: It has five manual gears and four automatic gears. 鲁:它有5个手动挡和4个自动挡 J: OK. Let us stop here. Thank you very much. 琼:好，就到这里。非常感谢您的帮助。 L: You are welcome. 鲁:不客气。 3、 (L-Mr. Lu, M-Mr. Max) 鲁,鲁志，麦,麦克斯 M: Can you tell me the price, please? 麦:请问这车多少钱, L: Just a minute, I’ll soon tend to the price. Now we come to its economy. I just want you to know more about the car, and then you’ll certainly find it a real bargain. So please take it easy and listen to me first, OK? 鲁:请稍等一下，我很快会讲到价格。现在让我们来讲讲车子的经济性。我只是 想让您对车有更多的了解，而且您肯定会发现这是一笔合算的交易。所以请别着 急，先听我说好吗, M: All right. 麦:好吧。 L: The last point, the maximum speed is 195km/h (MT) and 180km/h(AT).OK,I know you are getting to like the car, and I believe you’ll excited when you find it is a real bargain. 鲁:最后，车子的最大速度是手动挡每小时195公里，自动挡每小时180公里。 好了，我知道您现在开始喜欢这款车了，并且我相信当您发现这是一笔很合算的 交易时，您一定会激动不己。 M: Really? 麦:真的吗, L: All right, the price of the car is ,132,000. 鲁:好吧，车子的价格是,132，000. 4、麦克期正在和鲁志商量价格 (L-Mr. Lu, M-Mr. Max) 鲁,鲁志，麦,麦克斯 L: Have you decided to buy that model? 鲁:您己经决定买这款车了吗, M: Yes. 麦:是的。 L: Right, Mr. Max. Please come to my office? 鲁:好了，麦克斯先生，请到我的办公室来。 M: OK. Do you have a sales drive or a discount for this model? 麦:行, 这款车有促销和折扣吗, L: I’m sorry to tell you we have no discount and the sales drive ended yesterday. 鲁:很抱歉地告诉您，我们不打折并且促销活动昨天己经结束了。 M: Can’t you postpone it one day? 麦:难道就不能延迟一天吗, L: No. As a famous company, you know, we must keep our promises, mustn’t we? 鲁:不能。您知道，作为一个有名的公司，我们必须守信用，对吧, M: Well, en, yes. 麦:嗯，好吧。 L: So, what is your budget? 鲁:那么您的预算是多少呢, M: Then what your price? 麦:那你们的车价是多少呢, L: It’s,132,000. 鲁:,132,000 M: But my budget is ,130,000. 麦:但是我的预算是13万。 L: Frankly, we can’t accept your price. If we sell it at your price, I’m afraid you won’t have some spare parts. How about ,131,500?鲁:坦率地说，我们不能接受您的价位。如果按照您的开价，恐怕一些配置就没有了。,131,500怎么样, M: It’s still more than I expected. Can’t it be lower? 麦:还是超过了我的预算。能否再低一些, L:OK,,131,000.I can’t beat that. 鲁:行，,131,000怎么样,我只能出这个价了。 M: All right. It’s a deal. 麦:好吧，成交～ L: Thanks. Do you pay by credit card or in cash? 鲁:谢谢。你是用现金还是信用卡付费, M: By credit card. 麦:用信用卡 L: Thanks. 鲁:谢谢～ 12、怀特刚刚和鲁志谈论签订 合同 劳动合同范本免费下载装修合同范本免费下载租赁合同免费下载房屋买卖合同下载劳务合同范本下载 ，他决定买下这辆车 (L-Mr. Lu, W-Mr. White) 鲁,鲁志，怀,怀特 L:I’m very glad our business is going quite smoothly. 鲁:我很高兴我们的交易进展顺利。 W: Me too, I love the model very much,120,000 yuan, White Toyota GL1.6 AT! 怀:我也一要。我非常喜爱这款车,12万元，白色丰田1.6升 标准 excel标准偏差excel标准偏差函数exl标准差函数国标检验抽样标准表免费下载红头文件格式标准下载 型手动挡。 L: You have made a wise decision. 鲁:您刚刚作了一个明智的决定。 W: Now, I would like to talk something about the terms of payment. Can I pay by Banker’s Transfer? 怀:现在我想讨论一下支付方式。我能通过银行汇款付款吗, L: Sorry, I am afraid not. We accept payments in cash or by credit card only. 鲁:对不起，恐怕不行。我们只接受现金 和信用卡付款。 W: Oh, I don’t think I have enough cash with me and I have no credit card . 怀:噢，我现在没有足够的现金，而且也没有信用卡。 L: We have installment payment that can help you. 鲁:那我们的分期付款方式能解决问题 W:I don’t know much about payment by installment. Can you have a short explanation? 怀:我不太清楚分期付款。你能作个简短的说明吗, L: Of course. If you pay by installment, you should pay the first installment a week before the shipment, the first installment is the so called down payment, then you should pay the second installment one day before the shipment, lastly you should pay the last installment when you get the car. 鲁:当然。如果您选择分期付款，您应该在汽车运送前一周支付首期款，首期款 也叫定金，然后在运送前一天支付中期款，最后在收到汽车后付清余款。 W: That’s sound very reasonable. But how much should I pay down installment? 怀:听起来很合理，但是我首期付款要多少, L: It is 40,000yuan,the 1/3of the price. 鲁:4万元，总价的1/3. W: that’s great. I will pay the first installment now. 怀:太好了，我现在就付款。 L: OK. This way please. 鲁:好的。这边请。 5、安娜的新车又坏了，她打电话到公司投诉，鲁志接待了她。 (L-Mr. Lu, A-Anna)鲁,鲁志，安,安娜 L: Thank you for calling KaiDa Motor Sales Company. How may I help you? 鲁:感谢您打电话到凯达汽车销售公司，需要服务吗, A: I have to make a complaint with your company. I have always been able to rely on the high quality of your cars and your service. But I’m afraid this time I have to change my mind. 安:我要向你们公司投诉。我一直信赖你们汽车的品质和你们的服务。但是这次 我不得不改变我的看法。 L: Thank you for saying so. However, why on earth? 鲁:感谢您这样认为。要究竟为什么, A:I just picked up my Accord from your garage, and the same problem comes again. 安:我刚把我的雅阁车从修理厂开回来，同样的问题又出现了。 L: Again? However, how can that be? Every car is checked before being sent out. 鲁:又出现了,但是怎么可能呢,每一辆车都是仔细检查后才能交给顾客。 A: Yes. That’s what I want to ask you. 安:是的，那也是我想问你的问题。 L: Maybe it escaped the examination. 鲁:也许它逃过了检验。 A: You know, I just bought it three mouths ago. 安:你要知道，我的车才买了三个月。 L: Oh, I’m sorry o hear that. 鲁:哦，十分抱歉。 A:I had a new transmission put in this morning. However, it broke down again. The car is a real lemon and I’ve already spent a lot of money on repairs. 安:我今天早上才换了新的变速器，但是它又坏了。这车子真是差劲，我己经花 了很多钱修它了。 L: I will send our mechanic to get your car back and check it over right now. If there is something wrong with the new transmission, we’ll replace another one for you for free. Is that OK? 鲁:我马上派维修员把您的车弄回来仔细检查。如果是变速器的问题，我们将免 费为您换一个新的，行吗, A: OK. Thank you! 安:谢谢。 L: You are welcome. And I’ll get on to our inspection department and let them guarantee the quality. 鲁:不客气。而且我会联系我们的检验部门要求他们确保质量。 6、布莱克先生刚给修理厂打了电话寻求帮助。 (B-Mr. Black, M-Mechanic) 布,布莱克先生， M: What’s wrong with the car ? 维修人员:什么问题, B:I think something wrong with my brake, because when I drive my car at low speed, braking as needed, the brake squeals. 布:我想我车子的制动出毛病了，因为当我的车低速行驶，并同时制动时，制动 器就发出尖叫声。 M: Let me have a look…Oh, the brake pads went dead. 维修人员:让我看看。哦，制动块坏了。 B: Really? 布:真的吗, M: Yes, we have to pull your car back to repair it . 维修人员: 是的，我们不得不把车弄回修理厂再换掉制动块。 B: It’s no problem. 布:没问题。 M: It’s OK. Now, we may try to drive your car for a while. 维修人员:好了，现在您可以试开一下车子。 B: OK…Oh, the squeals have gone. Thank you. 布:好的，哦，尖叫声没了，谢谢您了。 M: You are welcome. Can I have a look at your warranty certificate? 维修人员: 不客气。能看看您的保修单吗, B: Yes, of course. Here you are. 布:当然 可以，给。 M: Well, your warranty comes to an end. We have to charge for the parts. 维修人员:哦，您的保修期己过。所更换的配件需要付款。 B: That’s all right. 布:没关系。 M: Please sign your name here, and take maintaining sheet to the front desk and pay for repairs. 维修人员:请在这里签名，把这张维修单带到前台去交费。 B: Thank you for your coming here in time. 布:感谢您 及时赶到。 M: If anything is wrong with your car, please call us and we are at your service. 维修人员:如果您的车有什么毛病，请给我们打电话，我们随时为您服务。 B: Thanks again. 布:再次感谢。 M: My pleasure. 维修人员:十分荣幸为您效劳。 7、威廉想为他的车买份保险，张先生在中国人民保险公司接待了他 (W-Mr. William, Z-Mr. Zhang) 威,威廉，张,保险代理人 W: Is there anybody in? 威:有人在吗, Z: Yes, what can I do for you ,sir? 张:是的，有什么能为您服务吗, W:I am looking for insurance from your company, I want to know some questions about car insurance. 威:我想在你们公司投保。我想知道一些关于保险的事情。 Z: It’s my pleasure, please. 张:这是我的荣幸，请讲。 W: Recently, I’ve bought a new car. Unlucky, I’ve an accident 5 days ago. So, I want to buy insurance for it . 威:最近，我买了一辆新车，不幸的是，我在5天前遇到了一场车祸。我想为我 的车买份保险。 Z: Oh, I see. 张:哦，我明白了。 W: What kinds of risks I should buy? 威:我应该买什么样的险种, Z: Is it private car? 张:是私家车吗, W: Yes, to private car, what kind of insurance your company can provide for me? 威:是的，针对私家车，贵公司将为我提供哪些险种, Z: Do you mind I ask you several questions? 张:您介意我询问您一些问题吗, W: Never mind, please. 威:不介意，请讲。 Z: How old are you, and what do you do for a living? 张:您多大年龄，您是做什么的, W:I am 35 years old and I’m a teacher. 威:我今年35岁，我是一名教师。 Z: Do you often drive your car? 张:您经常开车吗, W: Sometimes. 威:有的。 Z: According to your situation, we recommend you buy “Economy insurance”-vehicle insurance losses, third person liability, excluding special risk insurance deductible and all cars. I think these kinds of risks suit your car. 张:针对您的情况，我们建议您买“经济保险” 方案 气瓶 现场处置方案 .pdf气瓶 现场处置方案 .doc见习基地管理方案.doc关于群访事件的化解方案建筑工地扬尘治理专项方案下载 ,车辆失险加第三者责任险 加不计免赔特约险加全车盗抢险。 W: En, what’s the insurance premium? 威:保险费是多少, Z: Give me a few minutes, while I calculate the premium. 张:给我几分钟计算保费。 W:OK. 威:好的。 Z: The total premium is 1,550 yuan in annual. 张:保费是1550元每年。 W: Your price seems a little high. 威:你们的价钱高了些。 Z: We could make them lower for you. And the concrete items, the insurance policy is extremely clear. 张:我们可以适当降低。具体的事宜，保险单写得非常清楚。 W: Can you give me one? I’ll discuss with my families. 威:那贵公司能先给我提供一份吗,我好回去和家人商量。 Z: Of course. I’ll give you at moment. 张:当然可以，我马上拿给您。 W: Thank you. 威:谢谢。 Z: Here you are. 张:给您吧。 W: And I’d like to take these catalogs. 威:这些目录我想带走。 Z: Sure, go ahead. 张:好啊，请便。 W: And I want these price lists as well. 威:我还想把这些价格单子带走。 Z: Please take whatever you like .Here’s my name car. If you have anything unknown, you can call me. 张:随便你拿。这是我的名片，如果您有什么不懂的地方，请给我打电话。 W:OK. 威:好的。 Z: Do you have a calling card? 张:您有名片吗, W: Yes, right here. 威:有，在这里。 Z: Thanks. 张:谢谢。 W:I hope I have business with you. See you later. 威:我希望能和您合作，下次见。 Z: See you. 张:下次见。