外贸函电模板货品品质不良 而致歉并提供解决办法函

Unit 2, Quotation and Enquiries General enquiry and Reply Gentlemen; We learn from ABC and Co., Ltd, New York that you are a leading exporters in your country. WE are at present, very much interested in importing your goods and would appreciate your sending us catalogue, samples books or even samples if possible. Please give us detailed information on CIF Guangzhou prices, discounts, and terms of payment. We hope this will be a good start for long and profitable business relations. Truly yours; Reply: Gentlemen; WE welcome you for your enquiry of March 21 and thank you for your interest in our export commodities. We are enclosing some copies of our illustrated catalogues and a price list giving the details you ask for. Also under separate cover, we are sending you some samples which will show you clearly the quality and craftsmanship. We trust that when you see them you will agree that our products appeals to the most selective buyers. We allow a proper discount according to the quantity ordered. As to the terms of payment we usually require Letter of Credit payable by sight draft. Thank you again for your interest in our products. We are looking forward to your order and you may be assured that it will receive our prompt and careful attention. 2, Enquiry for a Portable computer Dear Sirs, We are pleased to learn from your letter of 1st August that, as a manufacture of computer, you are desirous of entering into direct business relation with us. This is just our desire too, we have studied your catalogue. And are interested in your lowest price, CIF Guangzhou, inclusive of our 2% commission, stating the earliest date of shipment Should your price found competitive and delivery date acceptable, we intend to place a large order with you. Conclusion: typical sentence pattern, 1, Thank you for your interest in our products. We are looking forward to your order and may be assured that it will receive our prompt and careful attention. 2, to place an order with sb for sth, 3, to place a trial order/or to order sth as a trial.4, to send or give sb an order for sth. 5, to order sth at a price 6, to place one’s order elsewhere.7, to accept one’s order 8, to confirm acceptance of one’s order 9, to sign or return a copy of …for one’s line. 10, in out of stock, 11, to recommend sth as a substitute. 12, to be unable (not in a position) to accept (entertain) one’s order. 13, to be committed, 14, to execute (fulfill) an order.15, to work on an order. 16, to ensure the fulfillment of an order.17, to cancel an offer. Offer Gentlemen: We thank you for your Fax No.0321 Dated May 9, enquiring for the captioned goods. As requested, we offer firm, subject to your reply reaching here by May 12, as follows. Commodity: Frozen Prawn Specifications: Fresh in quality, well-frozen in blocks of 2kg net before freezing in counts of 8-12 per 1b. Quantity: 5 metric tons Price: DEM 45000 per M/T CIF Hamburg Shipment: During in July /August, 2005 Payment: By confirmed, irrevocable L/C payable against draft at sight Insurance: W.P.A As our stocks are running low, we would suggest you avail yourselves of the advantage of the strengthening market and fax us your acceptance of the above offer without delay. We would appreciate your prompt reply. Yours sincerely, Request of Reduction in Price Dear Sirs, We have received your fax offer dated May n10th for Frozen Prwan with thanks. All the terms contained in the offer are agreeable to us except the price. While appreciating the quality of your commodity, we find your price on the high side, as compared with the prices ruling at our end. Many countries have come into the market with a much lower price than yours. To accept your quotation would mean little profit to us. However, we would like to continue business with you on condition that you would favors us with a 5% reduction in your price. Should this transaction prove to be successful we would certainly place more substantial orders on a regular basis. We hope you will consider our counter-offer most favorably and fax us your acceptance immediately. Yours faithfully,