《-民航空乘英语》7PPT课件

民航空乘英语Unit7TransferService‹#›WarmUpAnnouncementsPart1Part2DialoguesinCabinReadingandWritingPart3Part4CONTENTSPAGE目录页‹#›WarmUpAnnouncementsPart1Part2DialoguesinCabinReadingandWritingPart3Part4TRANSITIONPAGE过渡页‹#›Doyouknowwhattransferis?Whytheairlinessetthetransitcounter/desk?Pleasesearchtheinternetandtalkaboutitwithyourpartner.1Unit7TransferService‹#›Herearefourtransferproceduresand“whattoDo”ineachstep.Pleasematchthemandrearrange1theproceduresinrightorder.2WhattoDoProceduresa.Whenyougetofftheplane,youcanentertheTerminalBuildingbyboardingbridge3orferrybus4.b.Youcanproceedtotransitcounter5tocompletetransferformalities.c.Youcanwaitforyourflightattheboardinggatedesignated6onyourboardingpass.d.YoucanclaimthebaggageattheBaggageClaimHall7.1.FlightBoarding2.BaggageClaim3.Arrival4.CompleteTransferFormalities21—c2—d3—a4—bUnit7TransferService‹#›BaggageClaimCompleteTransferFormalitiesFlightBoardingArrivalUnit7TransferService‹#›WarmUpAnnouncementsPart1Part2DialoguesinCabinReadingandWritingPart3Part4TRANSITIONPAGE过渡页‹#›Listentotheannouncementsandfillintheblanks.1ShortAnnouncementsLadiesandgentlemen,MayIhaveyourattention,please?Duetotheunfavorable__________,weareunabletoarriveattheHongKongAirport______________.Weareawfully1sorryforthis___________.Ifyouhaveanyconnectingflights2toothercities,please_____________ourflightattendants.Wewilltryourbestto_______________youwiththetransferafterlanding.Thankyouforyourcooperationandunderstanding.weatherasscheduleddelaycontactassistUnit7TransferService‹#›Ladiesandgentlemen,Goodafternoon.WearearrivingatShanghaiHongqiaoInternationalAirport.Passengers___________onyourwaytoothercitieswithCSAirshouldwearthenametag3oftransferringpassengers.AndthenpleasefollowthetransfermarkingofCSAirortheinstructionsofCSAir_____________tothetransfercountertostarttheproceduresafterlanding.Thankyou!continuinggroundstaffUnit7TransferService‹#›Ladiesandgentlemen,WehavejustlandedatIncheonAirport4.Theoutside_____________is19degreesCelsius5,66.2degreesFahrenheit6.Pleaseremainseateduntilthe“FastenSeatBelt”signhasbeenturnedoff.Forpassengersleavingtheaircraftatthisairport,whenyoudisembark,pleasetakeallyourbelongings7.Yourcheckedbaggagemaybeclaimed8inthe____________________.ForpassengerscontinuingonyourwaytoSeoul9,whenyoudisembark,pleasetakeyour________andfollowthegroundstafftoproceed10tothewaitinghall.Wewillstayhereforabout60minutes.Thegroundstaffwill__________ourcabinduringthisperiod.Pleasetakeoutallyour____________fromtheseatpocketbeforeyoudisembark.Yourhandbaggagemaybeleftontheboardbutpleasetakeyourvaluables11withyou.Thankyouforflyingwithus.Ithasbeenapleasuretoserveyouandwehopetoseeyouagain.Thankyou.temperaturebaggageclaimareaticketcleanupbelongingsUnit7TransferService‹#›ShortAnnouncementsOralpractice.Discusswithyourpartneraboutthefollowingquestions.21.Whatcanyoudofortheconnectingpassengerwhentheflightisdelayedbytheunfavorableweather?2.Whoarerequiredtodisembarkfirstwhentheflightislandinginthetransit?3.Wherecanthepassengerscompletetheformalitieswhentheflightislandinginthetransit?Unit7TransferService‹#›Listentotheserviceannouncementandlearnthefollowingwordsandphrases.1LongAnnouncementsVocabularyBandremain[rɪ'meɪn]vt.保持，停留entryformality入境申办手续Osaka[əu'sɑːkə;'ɔːsɑːkɑː]n.大阪（日本本州岛西南岸港市）quarantine[ˈkwɒr(ə)ntiːn]n.检验，检疫carry-on['kæriɔn]n.手提行李，随身行李Customs['kʌstəmz]n.海关，关税Unit7TransferService‹#›Listentotheannouncementagainandfillintheform.2LongAnnouncementsWhentheaircraftlandattheairportYoushouldpassengersleavingtheaircraftnativepeoplenon-nativepeoplepassengerscontinueontheirwaytoOsakanativepeoplenon-nativepeopletakeallyourbelongingstakeyourpassportandallyourbelongingstocompletetheentryformalitiesintheterminalstayattheaircraftordisembarkwithtransitcardfromthegroundstaffUnit7TransferService‹#›Oralpractice.Discusswithyourpartneraboutthefollowingquestions.3LongAnnouncementsWhatwillthetransitpassengersdowhentheyalight(下来)fromtheaircraftinaninternationalflight?2.Howcanthetransitpassengersdealwiththeircarry-onitemswhentheydisembarkinthetransitairportinaninternationalflight?Unit7TransferService‹#›WarmUpAnnouncementsPart1Part2DialoguesinCabinReadingandWritingPart3Part4TRANSITIONPAGE过渡页‹#›Ⅰ.Listentothedialoguesandfillintheblanks.W:Sorrytobother1you.Ihaveashorttransittimeonarrivalandthisflightwasdelayed.I’mworriedthat…CA:…youwillmissyour________________?W:Exactly!CA:Didyoucheckyourbaggagerightthrough2?W:Yes,Ihave.CA:ThenyoushouldbeOK,sodon’tworry.I’ll__________ourarrivaltimeandgetbacktoyou.W:Thanksforyourhelp.connectingflightcheckon1Unit7TransferService‹#›W:Madam,Ihavesomequestions.CA:Yes,please.W:IhaveaconnectionflightfromBeijingtoXiamen.DoIneedto________________Immigration3andCustoms?CA:Yes,youhaveto.What’sthe__________timeforyournextflight?W:Letmesee.That’sat2:45.CA:We’llarriveatXiamenat11:00,soyouwillhaveenoughtime,sir.W:Doestheflightdepartfromthesame________?CA:No,sir.Youhavetogotothe__________terminalafteryouhavedeclaredCustoms4.It’sjustbesidetheinternationalone.W:Thankyouverymuch.CA:That’sallright.Anymorequestions?W:No,thanks.cleardepartureterminaldomestic2Unit7TransferService‹#›M:Myflightjustarrivedlate,andIneedtoknowwhattodo.CA:That’sokay.Theairlinecomputeriskeepingtrack5ofwhatishappeningwithyou.M:DoIhavetocallanyone?CA:Byspeakingwithusatthe___________,wecanfixtheproblemforyouanddirectyou.M:Whatiftherearenomoreconnectingflightsfortodayonthisairline?CA:Wewillgoonlinetoseeifthereissomething__________withthisairline.Ifweneedto,wecancheckforaflightwithanother_____________.M:WhatifIcan’tfindanotherflightoutofheretonight?CA:Wecanhelpyoufind_______________toalocalhotel.M:WilltheairlinepayformyroomifIhavetospendthenightattheairport?CA:Sincetheflightdelaywasourfaultandyouarecontinuingonwithourairline,wewillcoverthecostofahotelroom.arrivalgateavailablecarriertransportation3Unit7TransferService‹#›Ⅱ.Oralpractice.Readthedialoguesanddiscusswithyourpartneraboutthefollowingquestions.1.Howdoyoucalmdownapassengerwhoworriesaboutmissinghisconnectingflight?2.AnAmericantravelsfromAmericatoXi’an,buthehastotakeaconnectingflightfromBeijingtohisdestination.Whatcanyoutellhimtocompletethetransfer?3.Duetotheairline’sfault,theflightdelayed,andpassengershavetostayovernight.Whatshouldyoudoforpassengers?Unit7TransferService‹#›Ⅲ.Workinpairs.Chooseoneofthefollowingsituationstomakeadialoguewithyourpartneraccordingtothedialoguesabove.Situation1:ThisisaflightfromParistoBeijing.AFrenchmanhasaconnectingflightfromBeijingtoChengdu.HeasksyouforsomeinformationabouttransferringproceduresafterarrivinginBeijing.Situation2:Astheflightcan’tarriveatthedestinationairport—Chongqingduetothethickhazethere.ApassengerisworriedabouthisconnectingflightfromChongqingtoNanning.YoutellhimthegroundstafftherewillhelphimwiththetransitproceduresandeverythingwillbeOK.Situation3:Apassengerisinformedthathehastostayovernightforhisconnectingflightwascanceledduetothebadweather,soheworriesaboutwhereheshouldlivein.Unit7TransferService‹#›WarmUpAnnouncementsPart1Part2DialoguesinCabinReadingandWritingPart3Part4TRANSITIONPAGE过渡页‹#›ConnectingFlightWhenflyingonanairlinetoaparticulardestination,apassengermayberequiredtotravelonaconnectingflight,flightlandsinalocationthatisnothisfinaldestination.Sohemustgetofftheplaneandboardanotherplanetoreachthefinaldestination.Whenheneedstotransfertoaconnectingflight,hisflightitinerarymustreserveforsometransitiontime.Thisiscalledalayover,anditisintendedtoallowhimtomakehiswaythroughtheairporttothenewflight’sboardinggate.Alayovercanlastforjustafewminutesorseveralhours,dependingontheflightitinerary.Text1Unit7TransferService‹#›Travelstosomedestinationsmayrequirethepassengerstoboardaconnectingflightonanotherairlinecarrier.Oneairlinecarrieristypicallyabletoaccommodatetraveltoafinaldestination,butwhenthatcarrierdoesnottraveltoaparticulardestination,thepassengerscanobtainatravelitinerarythatmakesthemflyacertainairlinetobeginwith,thengetonaconnectingflightfromanothercarrier.Thisiscommonwhenlargeairlinesdoleoutlocalorregionalflightstosmallercarriers.If,forexample,apassengerwasflyingfromPhoenix,ArizonatoHartford,Connecticut,hemaybeginhisflightitineraryonamajorairlinethatfliesfromPhoenixtoNewYorkCity.ThenhewillhavealayoverinNewYork,andlaterboardanotherflightofaregionalcarrierfromNewYorktoHartford.Unit7TransferService‹#›Connectingflightsarealsocommonininternationaltravel.ApassengerflyingfromPhoenix,ArizonatoRome,ItalymaytakeaflightfromPhoenixtoNewYorkCity.HemaythenboardadifferentflightfromNewYorkCitytoLondon.OnceinLondon,hemayboardyetanotherflightfromLondontoRome.Inthiscase,hehasboardedmorethanoneconnectingflighttoreachthefinaldestination,andintheprocess,hehasmostlikelychangedairlinecarriers.Unit7TransferService‹#›Learnthewordsandexpressionsintheboxandthencompletethesentenceswiththem.Changetheformifnecessary.1particularrequireconnectingflighttransfercertainlayoveraccommodateitinerary1.Shewanteda___________typeofeffect.2.By___________signs,wemaypresage(预感，预知)ofheatsandrains.3.WhereshouldIproceedtochangefora_______________toVancouver?4.Willyou___________somecolddrink?5.Willwehavea___________inSanFrancisco?6.Shehas___________fromtheDepartmentofHistorytotheDepartmentofEnglish.7.Newstudentsmaybe________________inhallsofresidence.8.IfyouhaveatriponMarch23rd,you’dputyour___________,tickets,andothermaterialsinthe“March”folder.particularcertainconnectingflightrequirelayovertransferredaccommodateditineraryUnit7TransferService‹#›Ifapassengerisrequiredtotravelonaconnectingflight,heorshemustgetofftheplane.2.Whenpassengersgetofftheplane,they’lltakeontheconnectingflightatthelandingfielddirectly.3.Theairlinecarrieroftheconnectingflightisalwaysthesameasthepassengersjusttook.4.Forcertainairroutes,passengersmaytransfermorethanonce.TFFTReadthetextagainanddecidewhetherthefollowingstatementsareT(true)orF(false).2Unit7TransferService‹#›Readthetextandanswertheflowingquestions.3Whatislayover?__________________________________________________________________2.Howlongdoesalayoverlast?_________________________________________________________________3.Underwhatcircumstanceswillthepassengersgetonaconnectingflightfromanotherairlinecarrier?__________________________________________________________________Layoveristhetimereservedforpassengerswhentheyneedtotransfertoaconnectingflight.Itisintendedtoallowpassengerstomaketheirwaythroughtheairporttothenewflight’sboardinggate.Dependingontheflightitinerary,alayovercanlastforjustafewminutesorseveralhours.Ithappenswhenthatcarrierdoesnottraveltoaparticulardestination.Suchaswhenlargeairlinesdoleoutlocalorregionalflightstosmallercarriersandwhenpassengerstakeinternationaltravel,thepassengerswillgetonaconnectingflightfromanotherairlinecarrier.Unit7TransferService‹#›Text2FAQs1WhenConnectingwithinLondonHeathrow2Whichgateismyflightdepartingfrom?Pleasechecktheinformationscreensatregularintervals3andmakesurethatyou’reatthegatenolaterthan20minutesbeforetheflightdeparts,sothatyoudon’tmissyourflight.Gateinformation4atHeathrowairportbecomesavailableshortlybeforetheflightopens.IfyourflightdepartsfromTerminal5,pleasebeaware5thatthisterminalismadeupof6threebuildings:themainterminalbuilding(AGates)andtwoseparatesatellite7buildings(BGatesandCGates)connectedbyatransittrain.Unit7TransferService‹#›Pleasewaitinthemainterminal(AGates)untilyourgateisannounced.Ittakesapproximately820minutestogettoBGatesorCGatessopleasealwaysensureyourflightisdisplayedonthescreensbeforeleavingthemainterminal.Thenpleasefollowthesignstothetransittrainorusethemovingwalkway9thatofferseasyescalator10/lift11access.Thejourneytimeisthesameforeitheroption.DoIneedtogetmybags?Ifyourbaggagetag12showsyourfinaldestinationyoucanrestassuredyourbagswillbeforwarded13onautomatically14toyourconnectingflight.Ifitshowstheairportyou’reconnectingat,e.g.LHR15,LGW16,LON17orJFK18,pleasefollowthesignsfor“Arrivals/Baggagereclaim”tocollectyourbagsandcheckitinagainasnormalforyourconnectingflight.Ifyou’renotsure,pleaseaskamemberofstaffwhenyoucheckinyourbagsatthebeginningofyourjourney.Unit7TransferService‹#›CanIleavetheflight?Ifyouhavelessthansixhoursuntilyourflightdeparts,westronglyrecommendthatyouwaitattheairport.Ifyouchoosetoleave,youwillhavetopassthroughpassportcontrol(andCustomsifapplicable19).Pleasenotethatitisyourresponsibilitytoensureyouhavealltheappropriate20documentsrequiredtoentertheUK.Whenyoureturntotheairport,youmustcheckinagainasnormalforyourconnectingflight,passthroughairportsecurityandbeattheboardinggateatleast20minutesbeforethescheduleddeparturetimeofyourflight.Unit7TransferService‹#›