给酒店客人留言

给酒店客人留言 篇一:酒店宾客留言格式 宾客留言统一格式/Guest Message Templates 1(尊敬的XX: 我们很遗憾地通知您，今天服务员在清洁您的房间时发现您洗 手间内的一个浴盐盅被打破。根据酒店赔偿制度，我们将收取您 50元人民币。祝您居停愉快～ Dear Sir or Madam: We regret to inform you that a broken bath salt gaine was found when the room maid was cleaning your room today. You will be charged 50RMB to your room according to hotel rules. We wish you a pleasant stay with us! 2(尊敬的XX: 今天服务员在清洁您的房间时发现您房间的保险箱未上锁，现 为了安全起见，已为您锁上。请您收到留言后致电分机“8178” 获取密码。祝您居停愉快～ Dear Sir or Madam: The room maid found that your safe was unlocked when she was cleaning your room today. We locked it for security reasons. Please call Ext8178 for your password. We wish you a pleasant stay with us! 3(尊敬的XX: 今天服务员在清洁卫生时发现您的房间少了一个洗衣袋，请问 您是否想要购买,如果是，我们将收取人民币25元。请您收到留 言后致电分机“8178”联系我们。谢谢～祝您居停愉快～ Dear Sir or Madam: The room maid found that a laundry bag wasn’t in the room when she was cleaning your room today. We didn’t know if you wanted to buy it; if yes, you will be charged 25RMB to your room. Please contact us at Ext8178. Thank you very much! We hope you are enjoying your stay. 4(尊敬的XX: 由于我们的工作失误，未能按照您的要求提供叫醒服务，我们 对此深感抱歉，为表示我们的歉意，特赠送一份水果给您，祝您 居停愉快～ Dear Sir or Madam: Our staff failed to make a wake up call to you this morning as per your request. We apologize for any inconvenience caused, and we are sending you a fruit basket to apologize. We wish you a pleasant stay with us! 5(尊敬的XX: 今天服务员在清洁您的房间时发现您床上有现金1500元人民 币，现为了安全起见，已为您锁到保险箱内。请您收到留言即致 电分机“8178”获取密码。祝您居停愉快～ Dear Sir or Madam: The room maid found that you have left RMB1500 on you bed when she was cleaning your room today. We locked it into safe for security reasons. Please call us at Ext8001 for password. We wish you a pleasant stay with us! 6(尊敬的XX: 今晚7:00有一位来自ABC公司的王先生前来找您，称有急事。 但您当时不在房间，王先生请您回电:。祝您居停愉快～ Mr. Wang from ABC Company came to visit you at 7:00pm this evening, but you were not in your room. Mr. Wang asked you to call him back at this No. immediately. Thank you. We wish you a pleasant stay with us! 7(尊敬的XX: 我们很遗憾地通知您，今天服务员在清洁您的房间时发现地毯 上有两个烟印。根据酒店赔偿制度，我们将收取您200元人民币。 祝您居停愉快～ Dear Sir or Madam: We are sorry to inform you that two burnt marks on your carpet were found when the room maid was cleaning your room today. You will be charged 200RMBto your room according to hotel rules. We wish you a pleasant stay with us! 8(尊敬的XX: 我们很抱歉地通知您，您目前在住的房间需要做工作维修，因 此需要您今晚转换到其它房间。因此给您带来的不便我们深感抱 歉～请您收到留言后致电分机“8178”联系我们，我们将为您办 理转房。谢谢您的合作～ Dear Sir or Madam: We regret to inform you that will need to perform some maintenance on the floor where you are staying; therefore we need to change your room to another floor this evening. We apologize for any inconvenience caused. Please call Ext8178 for further information. Thank you for your cooperation. 9(尊敬的XX: 我们很抱歉地通知您，您上次入住1502房时，因我们的服务员 出了错而忘记将您的一笔洗衣费,120加进您的房账里，因此现 已将那笔账补加到您现在的房账里。如您有疑问，请致电分机 “8178”联系我们，谢谢～祝您居停愉快～ Dear Sir or Madam: We are sorry to inform you that our staff made a mistake while you were staying in room 1502 last time. The staff forgot to put the laundry bill on your room bill; therefore we have added the bill for RMB120 to your room this time. If you have any questions, please contact us at Ext8178. Thank you very much. 10(尊敬的XX: 我们很抱歉地通知您，您目前在住的房间是非吸烟房，但今天 服务员在清洁卫生时发现您曾在房间内吸烟。请您收到留言后致 电分机“8178”联系我们，我们将为您转到吸烟房，谢谢您的合 作～ Dear Sir or Madam: We are sorry to inform you that the room you are staying is a non-smoking room, but the room maid found that you were smoking in this room when she was cleaning your room today. Please contact us at Ext8178 for changing your room to a smoking room. Thank you for your cooperation. 11(尊敬的XX: 我们很抱歉地通知您，今天服务员清理房间时不小心把您的XX 打破/损坏，对此我们深表歉意，请您见到留言后和我们联系，分 机号码“8178”，谢谢。祝您居停愉快～ Dear Sir or Madam: We regret to inform you that the room maid broke your XX involuntarily when she was cleaning your room, we feel completely sorry for this. Please call us at Ext 8178。when you see this message. Thank you. We wish you a pleasant stay. 篇二:酒店宾客留言条(中英文) 酒店宾客留言条 Message Slip 致 房号 To: Room No: 当你外出时WHILE YOU WERE OUT 先生/太太/小姐 Mr./mrs./miss Of电话 Telephone No 时间 TIME: 留言 MESSAGE经手人 日期时间 ClerkDate Time 篇三:宾客留言回复流程及模板