outlook发不出邮件的几个常见原因（Several common reasons for outlook´s failure to send mail）

outlook发不出邮件的几个常见原因（Several common reasons for outlook´s failure to send mail） outlook发不出邮件的几个常见原因(Several common reasons for outlook's failure to send mail) "A" cannot send an e-mail: 1 reasons why "the bounce email system If the message transmission process, receive system bounce, please check the content, compare several situations and below and find the reasons, the general reasons why the bounce appear as follows: 1, the address of the recipient was not found The message contains: invalid address (#5.5.0) /User unknown/user is not found/doesn't have this account Error reason: the address of the other party does not exist or the email address is entered wrong. Solution: please verify that the address of the other party is correct and send again. 2, the recipient mailbox has not enough room to receive new mail The is full/Quota exceed the include: mailbox hard limit for user/mail box space not enough Reason for error: the recipient's mailbox is full and there is not enough room to receive new messages. The solution: in other ways, clear up enough space to receive the mail in time. 3 exceeds the size of an email specified by the other mail service provider The size exceeds fixed contains: 552 Message limit Error reason: this email is too large to exceed the size of the mail service provider for a mail size. Solution: split the attachments into multiple parts or send them to a larger mailbox to receive the letter. 4, rejected by the other server: The address rejected/552 Error: content include: Recipient rejected/553 Mail data refused Reason for error: rejected by mail server of the other party Solution: inform the user of the specific reason, to receive the direction of the network management instructions, the Sina address from the blacklist revoked, you can send the letter properly. 5, the server cannot establish a link: The I wasn't includes: Sorry able to establish an SMTP connection. (#4.4.1) /550 System is busy Reason for error: one of the server is busy, or our server and the other link is not very smooth Solution: there may be a temporary situation, try to send a letter to the destination address, to see whether there is a bounce. If the user reflects the recent period of time is not stable, while there is a normal bounce, please record the complaint information, before the original, immediately contact us to resolve. 6, no destination mail host: The I couldn't includes: Sorry find any host named kail.com.cn. (#5.1.2) Error reason: usually the other party mail address @ @ part of the input error or server resolution problems. Solution: ask the user to verify that the address of the other party is correct and send again. In addition, you can use other sites to send e-mail to each other to test, to see whether there is bounce, if not, please contact us immediately. 7, the number of recipients of single letters is too large: The message contains: Remote said: 553 host Too many recipients in the mail, should less than 20 Reason for error: the other party is limited to the recipient of a letter. The recipient of this letter is too many, so it is returned by the other party. Solution: you can send an e-mail to this address individually, or reduce the discussion of the recipient of the letter 8, unable to find each other's mail server or IP address The message contains: Sorry, "t I couldn find a mail exchanger or IP address Error reason: in general, the mail server configuration of the other party has been modified, and it takes one to two days to complete the synchronization successfully on the network. Solution: please send again later, See if it works. If you reflect this situation for a long time, and send it in another mailbox, there is no problem, you need to contact us immediately to solve the problem. 2 Hello, can you tell me what information is wrong when you can't send the mail? Or, is the message received? If there is a bounce, please will bounce according to attachment to the following email forwarding in webcn@staff.sina.com.cn , and indicate the remote query, Sina received your email, will immediately reply to you. Also, please note that the recipient address you have filled is correct. You can try sending your own mail to see if you can send it successfully. In addition, if it is through e-mail client software, you can set you on the client server address to the IP address of the server, the POP3 server IP free e-mail address is: 202.106.182.168, SMTP server IP address is: 202.106.187.158. Renni mail POP3 server IP address is: 202.108.35.190 SMTP server IP address is 202.108.35.196 and see my server requires authentication check whether, if not please tick. After you change to the IP address, you can omit the steps of DNS parsing. If you still can't send and receive mail at normal speed, it is recommended that you do the following test: Check the connection to the Sina mailbox server using the Ping network command, as follows: If your computer operating system is: WIN2000, XP Click on the bottom left corner and select "run" on the pop-up menu". In the dialog box that appears, enter "CMD"". A black DOS state dialog box pops up at this point. At the prompt, enter the Ping space, pop3..Sina.com.cn (the receive server), or smtp.sina.com.cn (the send server). If you are the one to post the mailbox, enter the Ping space, pop3.vip.sina.com (the receive server), or smtp.vip.sina.com (the server). Please provide the following inspection results, please confirm the problem, thank you! If your computer operating system is: Win98, winme Click the lower left corner, select the program in the pop-up menu, then the new dialog box appears, select "MS-DOS way in which a menu bar". A black DOS state dialog box pops up at this point. At the prompt, enter the Ping space, pop3.sina.com.cn (the receive server), or smtp.sina.com.cn (the send server). If you are the one to post the mailbox, enter the Ping space, pop3.vip.sina.com (the receive server), or smtp.vip.sina.com (the server). Please provide the following inspection results, please confirm the problem, thank you! In the result of the presentation, if the value of time is less than 100, the link speed is normal. If it is greater than 150, your network is slow. Please contact your network provider. If you have any further questions, please contact Sina customer service center. National unified customer service hotline: 95105670, advisory mailbox: webcn@staff.sina.com.cn "3" cannot send the mail: Many reasons: 1, the other party refused to receive your mail. That is, your email address is blocked by the other party. Contact your friend. Is it set up in the settings area?; 2, you write the e-mail address is wrong, did not write clearly, or did not write the whole, can not be sent to the other party's mailbox; 3, the other party's mailbox is full, also can not send to; 4, the network or system failure, you can first withdraw from the mailbox, and then re login, try; 5, the mail and attachments you sent are too large. The reason is, you can check what is the reason. In addition, you can consult the Sina customer service center. National unified customer service hotline: 95105670, advisory mailbox: webcn@staff.sina.com.cn Hope to be of some help to you "B" why can't you get a friend's mail? 1 " Hello, if you cannot send mail, You can change the server address you set in the client to the server's IP address, in which the free mailbox POP3 server IP address is: 202.106.182.168, and the SMTP server IP address is: 202.106.187.158. Then look at my server requires authentication check whether, if not please tick. After you change to the IP address, you can omit the steps of DNS parsing. If you still can't send and receive mail at normal speed, it is recommended that you do the following test: Check the connection to the Sina mailbox server using the Ping network command, as follows: If your computer operating system is: WIN2000, XP Click on the bottom left corner and select "run" on the pop-up menu". In the dialog box that appears, enter "CMD"". A black DOS state dialog box pops up at this point. At the prompt, enter the Ping space, pop3..Sina.com.cn (the receive server), or smtp.sina.com.cn (the send server). Please provide the following inspection results, please confirm the problem, thank you! If your computer operating system is: Win98, winme Click the lower left corner, select the program in the pop-up menu, then the new dialog box appears, select "MS-DOS way in which a menu bar". A black DOS state dialog box pops up at this point. At the prompt, enter the Ping space, pop3.sina.com.cn (the receive server), or smtp.sina.com.cn (the send server). Please provide the following inspection results, please confirm the problem, thank you! In the result of the presentation, if the value of time is less than 100, the link speed is normal. If it is greater than 150, your network is slow. Please contact your network provider. If you have any further questions, please contact Sina customer service center. National unified customer service hotline: 95105670, advisory mailbox: webcn@staff.sina.com.cn 2 "why can't the free mailbox receive the friend's letter?" If you haven't received a letter from your friend, please check your free box first. Is there a problem? The easiest way to test is to send an email to yourself. If you send it out and get it, it means that your free mailbox is all right and no problem. Also, check to see if your spam filter is improperly configured. Please login to the settings area in the mailbox. In addition, you can ask the other party to test email to other web sites. Is it normal to email? If not, that's the problem with the mailbox server. If the above three points are no problem, there may be other Sina used to send spam by Sina screen, please send mail to us, the theme: "I have not received the mail, then the text inside the mail address what is stated and the general situation, we will contact each other by mail let each other, send a test message to us, then find out the reasons to solve the problem. Our contact email address is: webcn@staff.sina.com.cn, in addition, you are also welcome to contact us by telephone. Our customer service telephone number is: 95105670 (National toll free hotline) 3 "why do you charge letters (you can mail)?" If you do not receive a letter from a friend, please check your own email box first The test is the easiest way to send a message to yourself, if you send out to get it, you will mail charges all normal, no problem. You also check whether you following spam filtering caused by improper settings. If these two are not the problem, it is likely that the middle line, or other mail server problems caused by many factors, receiving email, one factor is the Sina mail server, one factor is the middle line, one factor is the other server, if any link questions are likely to not receive the mail, that is specific to a part of the problem, Should be judged according to the other side of the bounce, you can contact each other and see whether there have appeared before the bounce, the reason please refer here. In addition, here to suggest you that if your mail charges have imported free e-mail, so we suggest you had better let the other directly to your email address charges email, it can guarantee the fastest. 4 how does Sina mail set up in Outlook Express? If you are still unable to use the settings after the Outlook Express setting on the upper side is complete, then you'll have to see the specific error message in outlook, and what is the error number in it? According to the error number and the following table for comparison, in general, most problems can be solved. OUTLOOK EXPRESS error information code table Sina toll mail Outgoing server: smtp.vip.sina.com Receive server: pop3.vip.sina.com Sina free mail Outgoing server: smtp.sina.com.cn Receive server: pop3.sina.com.cn How does C set up in Outlook Express? How does the Sina mail set up at Outlook Express? How does the Sina mail set up at Outlook Express? First of all, please check your Outlook or Outlook Express version. Please note that the outlook, express5.0, and outlook2000 and outlook 2002 settings are slightly different. For outlook5.0 or outlook2000 users, click here to see the Sina mailbox setup method. For Outlook2002 and 2003 users, click here to see the Sina mailbox setup method. D, Microsoft authoritative answer: Cause of occurrence If Microsoft, Outlook, or Microsoft Outlook Express cannot connect to the e-mail server, these error messages can occur. These error messages are usually caused by one of the following reasons: the account settings are wrong Personal firewall software settings error Antivirus software Data machine failure The maximum value of the transmission unit (MTU, Maximum, Transmission, Unit) size The computer has been removed, the Outlook Express, or the Outlook Express installation has been damaged The user profile in Outlook is corrupt The e-mail items on the POP3 server have been damaged Top of this page Other feasible plans To solve this problem, please use one of the following methods, depending on your situation. Method 1: make sure the e-mail server settings are correct For information about setting up an e-mail server correctly, contact the Internet service provider (ISP) or system administrator. Note that some ISP does not allow you to send messages via other SMTP servers while connecting to the ISP network. To solve this problem, use the ISP server associated with your SMTP to connect to the Internet to replace the other ISP or e-mail accounts of the SMTP server. If you find that the Post Office Protocol (POP) server setting account settings have been changed to "Localhost", and "server tab of the account name [] box has been changed to" account name/pop server name ", and you are using Trend Micro PC-cillin antivirus software, disable Trend PC-cillin software POP3 (Scan Pop3trap.exe). To perform this operation, follow these steps: 1., in the notification area of the work column, press two, and follow the [PC-cillin] icon. 2. Click to clear [enable the POP3 Scan] checkbox. 3. use the correct settings, Reset the POP3 e-mail account in Outlook. In addition, the system has also paid off. You may need to turn off [PC-cillin Web-Filter], [Web Security], and [enable POP3 Scan] options. Method 2: check firewall software settings Set up your firewall software to grant access to the following file Internet access: in Outlook Express: Msimn.exe In Outlook: Outlook.exe By default, most email clients must have access rights for port 25, and access access on port 110. For more information about ports that can communicate with your email server, please contact your ISP or your system administrator. Firewall software known to cause this problem includes the products offered by the following vendors: McAfee Symantec? ZoneLabs? Cisco? Cygate? Sonicwall? Freedom, Security, Zero, Knowledge McAfee Personal Firewall Check the settings in the McAfee Personal Firewall program and verify that the Microsoft Outlook or Microsoft Outlook Express has full access rights. For more detailed information on how to set up McAfee Personal Firewall, visit the following McAfee web site: Alternatively, you can remove and reinstall the McAfee Personal Firewall program. If you rerun the installer, you will rebuild the program signature file used by the firewall. In addition, this program will confirm that both Outlook and Outlook Express are included in the program list that allows access to the internet. Norton Personal Firewall (Symantec) If you execute Symantec Personal, Firewall 2002, Norton, Internet, Security, or Norton SystemWorks software, remove the Norton Person Firewall or Norton Internet Security software Norton. If the problem has been resolved, you can reinstall the Norton software and there should be no further problems. Method 3: visit the antivirus software vendor's website for other advice If your antivirus solution contains an email scanning feature, you may need to perform additional settings to match Outlook or Outlook Express with antivirus email signature functionality. Antivirus software known to cause this problem includes the products offered by the following vendors: Symantec (Norton) McAfee? Trend Micro (PC-cillin) Panda?