（最新）DCP-02-01-04-00 F008 东风康明斯供应商质量体系自查

（最新）DCP-02-01-04-00 F008 东风康明斯供应商质量体系自查 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 东风康明斯供应商质量体系自查表 DONGFENG CUMMINS SUPPLIER QUALITY SYSTEMS Self – Assessment Form 本自查表的目的在于现场审核贵工厂之前使您进行准备，也提供给我们审核团队在 现场审核之前关于贵工厂的先期信息。 The purpose of this self assessment is to prepare you for the on-site audit at your factory as well as to provide our organization with advanced information prior to on-site audit. 现场审核是基于ISO/TS16949:2002质量体系的要求进行审核。本检查表没有包含 ISO/TS16949:2002的所有要求。 The ISO/TS16949:2002 quality systems requirements, Third edition is used during an on-site audit. This checklist does not cover all the requirements of ISO/TS16949:2002. 本检查表应该由组织内了解质量体系的人员完成。每个问 题 快递公司问题件快递公司问题件货款处理关于圆的周长面积重点题型关于解方程组的题及答案关于南海问题 都有参考号，他们交叉参 考了ISO/TS16949:2002质量体系要素的需求。在完成检查表的同时，您需要简要 的描述您公司的行动和文件如何保证符合要求。(您可以涉及程序内容， 可是，仅仅 提及程序是不被接受的) The checklist should be completed by someone in the organization who has knowledge of the quality system. Each question is followed by reference numbers, this is a cross-reference to the ISO/TS16949:2002 quality system requirements. In completing the checklist, briefly describe how your company’s methods and documentation assure compliance with requirements. (You may refer procedures. However just reference of the procedure alone is not acceptable.) 请在预定的审核之前完成本检查表。假如没有预定现场审核，请在30天内完成本表。 (对每个问题仅填写N/A是不可接受的) Please complete this checklist prior to the scheduled audit or within 30 days of receipt if no on-site audit is scheduled. (ref. N/A for questions is applicable to your factory.) 1 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 供应商信息 SUPPLIER INFORMATION 供应商名称: Supplier Name: 供应商编码: Supplier Number: 供应商工厂: Plant: 供应商地址: Address: 供应商联系电话: Telephone Number: 供应商传真: Facsimile Number: 东风康明斯主导厂: Dongfeng Cummins Lead Plant: 东风康明斯用户厂 Dongfeng Cummins User plants: A(本地所生产的产品: Products produced at this location: B(列出这些提供/或可能提供给东风康明斯发动机公司的产品: List those products that are/may be supplied to Dongfeng Cummins Engine Company: C(本公司对提供给东风康明斯发动机公司的任何产品是否都有 设计 领导形象设计圆作业设计ao工艺污水处理厂设计附属工程施工组织设计清扫机器人结构设计 控制, Does the company have design control for any product supplying to Dongfeng Cummins Engine Company? D(此公司是否有能力或已经为东风康明斯发动机公司提供样件, 2 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 Does the company currently make, or have the capability to make, prototypes for Dongfeng Cummins Engine Company? 如果供应商有能力，样件是否在按目前质量系统和质量先期策划的 要求实施, If yes, is prototype processing covered by the current Quality System and as defined by Advanced Product Quality Planning (APQP)? E(列出供应商主要客户(占供应商生产能力10%或以上的客户): List major customers (10% or above of your capacity): F(总的占地面积(平方英尺或平方米): Total facilities area: (Reference Sq. Ft. or Sq. Met.): G(工厂人员 Plant Personnel 职员总人数: Total number of employees: 生产人员: Manufacturing hourly: 生产管理人员 Manufacturing Salaried: 质检人员: Quality hourly: 质量管理人员: Quality salaried: H(附上一份公司/质量组织机构图 Attach a company/quality organizational chart. I(列出已进行过的质量评估和/或第三方认证(例如:AQAP1，ISO9001，Q1等等): List Quality Approvals or third party registrations held: (e.g. AQAP1, ISO 9001, Q1 etc.): 评估日期 / 鉴定方 / 批准文号/有效日期: Date of Approval/Accreditation Body/Approval number /Expiration Date: J( 如果你方未通过ISO/TS 16949:2002认证，请提供详细 计划 项目进度计划表范例计划下载计划下载计划下载课程教学计划下载 。 If you are not ISO/TS 16949:2002 registered, please provide a detailed plan. 请列出已签约的认证方及预审/审核日期。 Please list contracted Registrar and Pre-Assessment/Assessment dates. K. 请附上您工厂的地址及推荐的住宿宾馆。 Please attach map/directions to your facility and recommendations for hotel accommodations. 3 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 4. 质量管理体系 Quality management system 4.1总体要求 General requirement 1. 描述你公司质量管理体系的过程和它们的相互作用，附上过程图。 Describe which processes are necessary for your company quality management system and interaction between these processes, and attach a process mapping. 2、举例说明你公司的过程拥有者，对此是否有书面定义。 . Describe who is hold process in your company by use examples and if it had written definition. 3、详细说明你公司确保过程有效运作与控制的准则和方法。 Define rules and methods which assure effective operation and control of your company process. 4、描述公司的相关部门及其职能，查看过程是否能有效运行。 Describe your company some branch and their function, Observe if process can assure effective operation. 5 、描述公司如何去分析、测量上述过程;列举上季度的过程特性指标(如KPI)，是否 有持续改进计划。 Describe how company measure & analyze the processes above. Enumerate process index in last quarter (e.g. .KPI) and if there is a continuous improvement plan. 4.2 文件要求 Document requirement 1. 是否具备如下书面的质量管理体系文件, Describe if are there written document for quality management system to include the following, A( 质量方针 Quality policy B( 质量目标 Quality objective C( 质量手册 Quality manual D( 体系要求的程序文件 process document of system required 4 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 E( 实现过程的其它文件 other document of organization to assure operation process. F( 体系要求的记录 records of system required 2( 描述质量方针和质量目标如何传达给全体员工, How is the quality policy and quality manual communicated to all employee , 3( 质量手册是否规定了质量体系的范围，若有裁减，是否包含了裁减的细节和理由, Is there the scope of quality management system in quality manual ,have included reduce details and reason when require reduce, 4( 质量手册是否包括须建立的文件化的程序且没有遗漏。 There are documentary process set up in quality manual and no omit. 5(质量手册中需对过程之间相互作用进行描述。 Need to describe interaction between all processes in quality manual. 6(必须保证您公司质量管理体系文件使用为最新版本。 Assure the latest edition QMS document used by your company organization. 7( 确保对顾客的工程规范需求及时评审。 Assure to review engineering criterion of customer in time. A( 应建立评审程序 set up a review procedure B( 评审时间不超过两周 Review timely and not late than 2 working week.. C( 保存对文件和记录的更改 keep changed report to document and records. 8( 描述公司内如何对所有记录的进行控制。 Describe how control record in your company. A( 按照质量管理体系要求建立程序对记录进行处理、维护。 Assure establish documentary process to deal with and maintain record according to quality management system requirements. B( 记录应清晰，易于识别。Record must keep clean and easy to identify. C( 记录应有保存期限。Record term limitation. D( 记录应包含顾客规定的需求。Record should including customer requirement. 5.0 管理职责 Management responsibility 1、 高层管理者如何保证对质量管理体系的重视。 Describe the high-level governor how are assure to regards the quality management system, 5 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 2、 高层管理者是否定期召开管理评审会议。 Describe whether the highest governor hold are regular management review meeting, 3、描述高层管理者是否提供了资源去保证质量管理体系的运行。 Describe whether the highest management provides necessary resources to run the quality management system. 4、描述高层管理者关注顾客满意度，是否制定改进措施。 Describe whether the highest governor attention on customer,satisfaction and set improvement action . 5、描述质量方针的内容，必须确保: Describe content of quality policy and must insure: A(与公司的目标适应 compliance with company objective . B(有持续改进 continue improvement C(在组织内进行沟通 communication among the organization 6、 描述公司质量目标，是否采用过程定位图在相关层次建立各自目标。 Describe quality objective and whether set up own objective in every department by use process mapping. 7、 描述组织内各部门职责权限，是否进行书面定义。 Describe all department obligation and authority and examine should written define. 8、 质量部门的质量职责应包含下面几点: Describe quality obligation in quality department to include the following: A( 及时 报告 软件系统测试报告下载sgs报告如何下载关于路面塌陷情况报告535n,sgs报告怎么下载竣工报告下载 产品及过程的不符合项 Notify non-conformity of products or process in time. B( 质量人员有权停止生产，并纠正质量问题。 Quality personnel have authorization to stop production process and correct quality problems. C( 在所有班次配备质量人员。 All shifts must be equipped with person in charge of quality. 9、 高层管理者应任命管理者代表: The highest governor should appoint a in charge of spokesman : A、 确保过程建立和维持 Assure to establish and maintain process B、 报告体系的表现 Report performance of the system 6 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 10、 高层管理者应委派人员代表客户的质量需求。 The highest governor should appoint persons for customer require. 11、定义管理评审应包含下面几点: Define the Management review process to include the following: A. 频次 Frequency B. 质量管理体系的表现趋势 quality management system performance trend C. 过程的效率 Efficiency of process D. 过程改进建议 Process Improvement advice E. 目标完成情况 Objective finished status F. 顾客满意度Customer Quality/Satisfaction G. 内部审核结果/纠正措施Internal Audit result/open corrective actions H. 交付的产品质量表现 Quality performance of deliver product I( 其它质量评价Other Quality Measures 12、详细说明评价质量体系效率的内审程序，应包括: Define the review of the Internal Audit Process which evaluates the effectiveness of the Quality System to include: A(频次 Frequency 职责 Responsibility B. C. 计划及时间表 Planning & scheduling D. 纠正措施/跟踪/ Corrective action/follow-up E. 审核员的资格要求 Qualification requirements for auditors F、范围及方法 Scope and method 6.0 资源管理 Resource Management 1、 描述公司配备的质量人员能力是否包含下面几点: Describe company person ability in charge of quality should include the follow: A( 教育 Education B( 培训 Training C( 技能 Skill D( 经验 Experience 2、采取什么措施去满足公司对质量管理人员能力的要求，评价措施的有效性。 Describe what do company take action in quality management guy ability and evaluate the effectiveness of action. 7 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 3、应保存教育、培训、技能和经验的适当记录。 Keep suitable record of education、training 、skill and experience. 4、是否按照质量管理体系要求建立程序明确培训的需求。 Have company set up procedure to assure training requirement according to quality management system requirement , 5、描述对特殊工种人员的资格、培训及考核。 Describe the qualification/training and examination for operator in charge of special type work. 6、培训是否包括所有岗位的人员。 Have are training including to all employees, 7、培训的效果如何进行评价。 How are company evaluate the effectiveness of training , 8、公司是否提供足够的设施来生产产品，应包含下面几点: Describe if company have provide enough infrastructure to produce products. To including the following: A. 有足够的空间. Enough working space B. 配备基础设施及过程设备 Infrastructure and process equipment C.支持的服务(如运输及沟通) Supportive service( transportation and communicate) 9、对生产环境的舒适情况是否进行了管理及确定。 If have company manage and assure working environment comfortable, 10.、公司必须保证员工的生产安全性。 Company must assure person,safety management. 7.0 产品实现 Product Realization 7.1产品实现的策划 Planning of product realization 1、 描述公司内如何对产品实现的过程进行策划和建立。是否考虑了顾客要求。 Describe how company plan and set up process of product realized and whether consider customer requirement. 2、公司内谁负责定义产品的质量目标和要求。描述产品的质量目标。 Who is company defined quality objective and requirement 。Please describe them, 3、对产品实现的全过程是否建立了相应的文件。 8 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 If have company set up relevant document for full process of product realization , 4、举例描述公司内主要产品的实现过程。 Describe company’s realization process of main product by example. 5、对上述过程是否执行了验证活动，进行了必要的检验及实验。 If are there verification in the process and perform needed inspection and test , 6、对产品的实现过程是否进行了必要的记录且没有记录遗漏。 Are there much necessary record in process of product realized and no omit , 7、产品的接受标准由谁确定，必要时，是否经过顾客批准, Who are company confirm criterion of product acceptance,are customer approved if necessary , 8、对与顾客合同、图纸及相关信息必须进行了保密性的规定及处理。 Company should have regulations on confidentiality of all customer contracts and drawings and relative information. 9、产品在设计、制造过程的变更是否建立程序进行了规定。是否包括顾客 及供应商提出的变更。 Have company set up procedure for change of design and making process,have included customer and supplier advance , 10、 是否对所有的变更是否进行了相应评估。 Have company carry out review for all change , 7.2 与顾客有关的过程 Customer-related processes 1、公司生产的产品是否符合法律和法规的要求。是否对交付及交付后的售后服务 进行了规定。 All products from your company should be good law & code requirements. Have are established service both before and after delivery , 2、公司是否定义了合同评审的过程，确保评审程序包含以下几点: Define process of contract review to including the following: A、 产品的要求得到明确 the product,requirements are identified B、 能力满足已明确的要求 capability of meet identified requirements C、 更改应明确并予以传达 change must be identified and communicate 9 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 D、 评审结果及措施应记录 conclusion and active of reviewed must record E、 顾客确认 customer affirm 3、是否确定与顾客沟通的渠道，满足顾客的需求: Describe have ensured communication with customer and meet customer, demand , A 、定单接受、修改 receive order including amendment B、 处理 顾客抱怨 deal with customer complain C、传递给顾客信息 pass info to customer 7.3 设计和开发 Design and development 1、定义产品设计和开发APQP过程，必须包括以下几点: Define the process, which assures the following are included in advanced product quality planning: A、设计输入 Design Input B、设计输出 Design Output C、设计评审 Design Review D、设计验证 Design Verification E、设计确认 Design Validation F、设计FMEA Design FMEA G 、设计更改 Design changes H、 特性分类 Classification of characteristics I、可行性研究 Feasibility studies 2、 公司必须保存所有设计失效记录。 Company must save all record of design failure. 7.4 采购 Purchasing 1、 公司是否制定文件化的采购程序。是否按供应商名单进行采购, Describe if have company set up documentary purchasing procedure and purchase according to supplier list , 2、 采购程序对分供方的要求是否包括质量体系的要求, Is there quality system required to all sub--contractor in purchasing procedure , 3、 描述选择分供方的过程程序。 Describe process procedure to select sub--contractor。 4、 公司选择的分供方是否经过顾客批准, 10 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 If have been approved by customer for all company sub—contractors , 5、 当顾客指定分供方时，公司是否使用不同的开发程序, Is a different process used from above when customer designated sub-contractor is specified , 6、 公司对分供应商表现如何进行监控，描述评价程序。 How company evaluate sub-contractor ,Describes evaluating process including: A、 质量 quality B、 交付 deliver C、 服务 service 7、 公司采购的产品及材料是否符合法规的要求，包括环保要求。 Are all purchasing product and material meet law requirements ,including to circumstance requirement , 8、 对采购人员的资质是否进行要求，进行了那些培训, Describe which are require for purchase guy ability ,which is there training , 9、 是否建立程序对采购产品进行验证, If have set procedure to purchase product validated , 10、 对采购产品的质量如何进行确认。应包括下面几点: How to assure quality for purchase product and including to the following: A、 抽样检验或实验 test or inspect as sampling B、 二方审核 second party audit C、 评估统计数据 evaluate statistic data 11、 描述进货检验程序应包括下面几点: Describe the Receiving Inspection process to include the following: A、检查计划/清单 Inspection plans/checklists B.、发现不合格品的反应计划 Reaction plan on finding a non-conformance C、分供方的统计数据 Receipt of statistical data from the sub-contractor 12、描述采购定单在确认前是否进行评审。 Describe the purchase order review process to include review and approval prior to issue. 13、产品的准时交付率是否清楚、定期传递给供应商, 11 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 Is the on-time delivery performance requirements clearly stated to your suppliers? 14、 在采购定单中包括那些采购信息, What information is included on your purchase order to a sub-contractor, 15、对分供应商是否制定纠正措施，是否建立淘汰制度, Are there many corrective actions to sub-contractor and wash out system if necessary , 7.5 生产和服务的提供 Production and service provision 1、 公司对顾客的产品是否实行PPAP程序, Have company carry out PPAP process for all customer product , 2、 公司内使用了下面那种控制方法: Which of the following process control tools are currently being used? A、工艺流程图 Process flow diagrams B、控制计划 Process Control Plans C、作业知道书 Work instructions D、纠正措施 Corrective action on finding a non-conformance 3、定义控制计划应包含下面几点: Define the elements of the control plan to include the following: A、控制方法 Control method B、过程及加工鉴定 Process/machine identification C、检验及实验方法 Inspection & Test Method D、检验及实验频次 Inspection & Test Frequency E、记录结果的方法 Method of recording results F、关键控制特性的能力 Capability for key control characteristics. G、SPC的频次 SPC frequency H、反应计划 Action on finding a defect/deficiency. I、 特殊特性 especial characteristics J、 必要的更新 must changed K、 统计工具 statistic tool 4、描述PPAP的要求和关键日期是如何在公司内进行有效的沟通传达。 Define how the PPAP requirements and key dates are effectively communicated throughout the organization. 5、 是否对员工进行了PPAP的培训。 12 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 Is there PPAP process training for employee, 6、说明在公司内使用那些质量方法去评价持续质量和过程改进。 Define the quality methodologies used to evaluate continuous quality and process improvement throughout the organization. 7、说明组织如何去鉴别、执行、跟踪质量改进项目。 Define how team based methods are used to identify, implement and track continuous improvement projects. 8、说明预防性维护的程序，包括以下几点: Define the preventive maintenance process, does it include: A、 时间表及职责 Schedules and Responsibilities B、设备加工能力的改进Equipment process capability improvement opportunities C、关键设备备件 Availability of replacement parts for key manufacturing equipment D、预防维护的方法 Predictive maintenance methods, e.g. tool wear, SPC data, machine uptime. E、维护目的 Maintenance objectives. 9、公司如何去确保工具的充足库存，确保能一直使用。 How is tooling controlled to assure that it is adequately stored, and is available for use at all time? 10、定义了刀具的更换频次了吗, Are tool change frequencies defined? 11、.描述如何去保证刀具、夹具符合设计要求。 Describe the process that assures tooling, fixture meet their design requirements. 12、 产品在生产和流通是否具备唯一性标识，具有可追溯性。 All product must have only ID in produce and circulate process ,they can backward when find failure . 13、 公司内是否对顾客的财产进行了保护。 Company should protect customer property well. 14、 在运输部门是否有关于包装、运输及保存的作业文件,应包括额外的要求。 Are packaging/marking/preservation instructions available to the shipping department, and any additional areas that require this information? 13 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 15、 是否遵循先进先出/总量控制 的原则, Is first in first out /Inventory control in your factory, 7.6 监控和测量仪器的控制 Control of monitoring and measuring devices 1、 描述公司是否有合适的测量设备来对产品进行测量。 Describe if there are right measuring devices for product monitor and measure. 2、 描述公司是否建立程序确保测量和监控活动的开展, In company should set up procedure to assure measuring and monitoring. 3、 是否进行相应的测量系统分析(MSA), If is there measure system analysis (MSA) , Including the following: A、 频次 Frequency B、可接受要求 Capability requirement C、不可接受后的行动Action taken when gages are not capable 4、 所有测量设备必须进行校准和验证，保存相应的记录: All measuring devices must adjust and validate and keep these records. A、 测量设备必须有标识 Only ID of measuring device B、 用于校准的测量标准 measure standard for adjustment C、 校准后的偏差 All deviation after calibration D、 任何工程更改的修订 Emend according to project changed E、 校准后的使用说明 ensure explain after adjustment F、 校准失效的评估 Assessment of out-of-calibration equipment G、 若可疑产品被发运，应通知顾客 Notification of customers when suspect product has been shipped. H、 校准频次 adjust frequency I、 维修及报废记录 maintain and reject record 5、 若公司有内部 实验室 17025实验室iso17025实验室认可实验室检查项目微生物实验室标识重点实验室计划 ，应包括: If laboratory factories are included at the factory does the scope of the laboratory include? A、 方针 Policy B、 操作指导 Work Instructions C、 设备使用 Equipment used D、 参考规范及标准 Reference specifications and standards E、 测试样件 Test sample 14 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 F、 人员资格 Qualified personnel 6、 描述公司是否有认可的外部实验室 ，请列举。 Is there some Accredited outside laboratory ,Please enumerate. 7、 公司如何保证良好的环境，以利于测量仪器的储存、维护。 Company should assure well circumstance for maintain and deposited measuring devices. 8、 测量、分析和改进 measurement 、analysis and improvement 8.1 总则 General 1、 公司是否积极进行统计工具的应用，同时对质量人员进行了统计培训。 Describe if company can handle and train quality guy in statistic method. 2、 描述公司在质量管理上运用了那些统计工具。 Describe which are company use statistic methods in quality management , 3、 在APQP及PPAP阶段的每一个过程，运用了那些适用的统计工具。 Which are company use statistic methods in each process of APQP and PPAP phase, 8.2 监视和测量 Monitoring and Measurement 1、 公司是否监控了以下客观数据，使内部及外部顾客满意: If have company monitored external data so that inside and exterior customer satisfaction ,Including the following: A、 零件质量表现 product quality performance B、 交付计划表现 deliver performance C、 顾客的损害(包括退货)customer damage (including reject) 2、 公司是否监控制造过程的表现证明质量与过程符合顾客要求。 If have company monitored produce process performance to prove quality and process meet customer requirement , 3、 公司是否定期进行内部审核，应包括: I s there regular the Internal audit in company , Including the following: A、 制造过程审核 produce process audit B、 产品审核 product audit C、 内审计划 internal audit plan 15 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 D、 书面的审核记录、报告 written audit record and report 4、 组织应积极加强对内审员的培训，使审核员应具备审核资格。 Company should train internal auditors so that auditors have qualification. 5、 描述组织如何对制造过程监控和测量，应包括下面几点: Describe how are company monitored and measured produce process performance , Including the follow: A、 测量技术 measure method B、 抽样计划 sampling plan C、 接受标准 accept standard D、 反应计划 Action on finding a defect/deficiency. E、 过程更改记录 process changed record 6、 描述组织如何对产品进行监控和测量，应包括: Describe how are company monitored and measured product including the following , A、 全尺寸检查 full size check B、 功能实验 function test C、 合适的测量手段 right measure method D、 监控的计划安排 monitor plan E、 授权的产品放行人员 entitled person for product accepted F、 符合顾客的外观要求 appearance of meet customer requirement 7、 组织是否定期召开会议，对监控和测量的结果在组织内部进行沟通。 Have are company hold regular meeting so that communicate monitoring and measuring result within organization , 8.3 不合格产品的控制 Control of nonconforming product 1、 描述公司是否制定文件化的程序评审不合格品的处理。 Describe if have company set up documentary procedure so that deal with non-conforming product , 2、 描述不合格品的处理过程是否包括以下几点: Describe the process for review and disposition of non-conforming product to include the following: 16 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 A、可以使用 Use as is B、 返修 Repair C、 返工 Rework D、报废 Scrap E、让步接受 Concession F、评审授权人员 Review/disposition authority G、隔离 Segregation control 3、 描述公司对返工及返修的产品在交付前的检查接受是如何控制, How is rework/repaired product controlled to assure it is re-inspected prior to shipment? 4、 描述公司的不合格品记录、责任人及采取的减少不合格品的跟踪计划是什么, Describe how non-conforming product is recorded and the responsibility for initiation and tracking of plans to reduce the number of non-conformities. 5. 描述当产品与制造过程更改时，体系应保证须获得顾客的认可。 Describe the system which assures customer authorization before product is shipped when changes are made to the product by design or process. 6、 公司应保证不合格品的特殊标识，存放地点，避免混淆。 Define company must assure special sign and keep area for non-conformities product and avoid mixture. 7、 组织应采取预防及纠正措施，减少不合格品的产生。 Describe company must use corrective and preventive action in order to reduce the number of non-conformities. 8.4 数据分析 Analysis of data 1、 公司是否进行数据收集及分析，以评估质量体系的有效性及适宜性。 Define company must collect and analyze suitable data to evaluate properness and effectiveness of quality management system. 17 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 A、 顾客满意度 customer satisfaction B、 产品的符合性 compliance with product requirement C、 供应商的评估 supplier evaluate D、 过程趋势 process trend 2、 所有质量的趋势是否与质量目标进行比较，以利于持续改进。 All quality trends must compare quality objective so that continue improvement. 3、 公司是否将统计数据与竞争对手进行比较。 If should company statistic data compare competitor , 8.5 改进Improvement 1、组织采取那些措施来持续改进质量管理体系的有效性。 Which are company take action continuous improve effectiveness of quality management system , 2、 持续改进是否包括以下几点: Company continuous improvement to including the following: A、 过程改进 process improvement B、 产品改进 product improvement C、 特殊特性的控制 special character control 3、公司是否建立文件化的程序来定义纠正措施, Describe if have company set up documentary procedure so that define corrective action , 4、描述纠正措施程序应包括: Describe the Corrective Action process for the following: A. 内部不合格品 Internal rejects B. 分供方的问题 Sub-contractor issues C. 顾客抱怨或退货Customer complaints/returns 5、公司是否制定规定的过程和方法来实施纠正措施。举例说明。 Describe if company have established normative process and method to carry out corrective action. Please give examples. 6、 描述公司在过程中采用那些防错措施。 Describe what kind of failure-safe actions do company adopt, 18 DCP-02-01-04-00 F008/04 东风康明斯供应商质量体系自查表 7、 公司是否对顾客拒收的产品进行分析，采用那些纠正措施，效果如何, If are company analyze cause product from customer reject ,which are adopt corrective action and how have effect , 8、 描述公司采用那些分析方法去验证纠正措施能进行有效的关闭。 What method of root cause analysis is used to insure and verify effective corrective action to be closed? 9、描述公司的终检如何在顾客反馈的基础上进行、改进, How is final inspection criteria modified base on customer feedback? 10、公司是否建立程序来采取预防措施进行改进,应包括: If have company set up procedure and adopt preventive actions to improvement including the following: A、 确定潜在不合格原因 ensure potential non-conformity and cause B、 可能的后果 possible aftereffect C、 确定需实施的措施 ensure needed action D、 记录措施结果 record result of preventive actions E、 评估采取的预防措施 evaluate adopted preventive actions 11、 描述公司的预防措施在部门开展状况。 Describe company departments adopt preventive actions status. 保存地点:采购部 保存期限:供应商生命周期 保存方式:硬拷贝 Storage department : PUR Storage period: accommodate lifecycle Storage formate:hard copy 19