邮件英语写作培训

null 英语 关于好奇心的名言警句英语高中英语词汇下载高中英语词汇 下载英语衡水体下载小学英语关于形容词和副词的题 培训（二）英语培训（二） ——英语邮件写作1.目录 /CONTENTS1.目录 /CONTENTS4. 英语邮件常用表达3. 英语邮件礼仪 2. 英语邮件格式和内容 1. 邮件英语概述5.写作例子与练习1.英语邮件写作概述1.英语邮件写作概述常见的商务英语电子邮件包括以下五部分： ①写信人Email地址、收信人Email地址、抄送收信人Email地址、密送收信人Email地址。 ②主题。 ③称呼、开头、正文、结尾句。 ④礼貌结束语。 ⑤写信人全名、写信人职务及所属部门、地址、电话号码、传真等。 主题应体现邮件主旨，要引人注目、意思明确，最好为名词或动名词短语；称呼礼貌得体，符合商务英语写作习惯，正文应结构清楚，便于阅读，如正文内容较长，可使用小标题、小段落，或利用星号、下划线及段落间空行等方式使邮件眉目清楚、一目了然。 商务英语电子邮件写作应遵循的五C原则 商务英语电子邮件的正文写作应该遵循五C原则，即Correctness【准确】、Conciseness【简洁】、Complete【完整】、Clarity【清楚】和Courtesy【礼貌】 2. 英语邮件写作格式2. 英语邮件写作格式nullSubject 简洁明了 慎用Urgent, Reply today 一般格式：项目名称——功能模块——具体问题关键词 Eg. AXN– billing – subscription error Greetings 1st: Dear John,尊敬的 Unclear: Dear Sir or Madam, Hi sir, Hello/ Hey John To whom it may concernOpening and closing greetingsOpening and closing greetingsIf you don’t have a contact name: Dear sir or Madam Yours faithfully If you know the name of the person: Dear Mr/Mrs/Ms Jones Yours sincerely If you know the person as a friend or close business colleagues: Dear James Best wishes/regards If you are contacting a company not an individual: To Whom It May Concern If you are writing to someone you don't know, a simple "Hello" is adequate. When writing to someone you know well, calling his/her name like “Hi, Tom” is ok!Body=开头+内容+结尾Body=开头+内容+结尾Principle:意图明确，简洁，层次清楚 开头： 1st email: brief self-introduction, e.g. 1)This is Lucinda, SA assistant for Auction Org.2) My name is **, responsible for… 3) This is **, in charge of … Regular email: 直奔主题 e.g. 1) This is to… 2) Here is / Below is… 3) we have several questions regarding/ about… as follow: Reply: 提及来信内容 e.g. 1) As for.../ Regarding …;2) Thank you for…例句&练习例句&练习我是A项目组的开发人员Lee。 This is Lee, dev member for Project A. 以下是您要求提供的信息。 Below is the information you have requested. 写这封信是为了通知您项目将会延迟。 This is to notify you of / let you know / inform the delay in our project. 我给您写信是想告诉您项目最新版本的发布 计划 项目进度计划表范例计划下载计划下载计划下载课程教学计划下载 。 I am writing with you about the latest project release plan version. 结尾结尾期待回复、反馈 Shall / If you have any problem/ suggestion/ comment/ about accessing the folders, please let me / us know. Thank you and look forward to having your opinion on the estimation and schedule. Look forward to your feedbacks and suggestions soon What is your opinion on the schedule? What do you think about this? I look forward to hearing from you.null交待事情，询问建议。 Feel free to give your comments. Any question, please let us know. Please contact me if you have any questions. Do you have any idea/ suggestion/ comment about this? 其他情况 I hope this helps. Please check it. 有附件的。【另说】 结束语结束语Regards, / Best Regards, Sincerely, / Sincerely yours, Wish All the Best, Respectfully, / Respectfully yours, Yours, 祝好！商祺！Some mistakes: Some mistakes: 1.简(缩)写：Bst rgrds, ---对方看到这种结语，只会觉得You really look like a busy person. 2.不当大写：REGARDS, Best Regards --- 对欧美国家字母大写文句通常想强调某事，这种大写结尾会让人感觉你是很生气的结束本文。 3. Truly yours：这通常是LOVER间才会用到。 4. Thanks and best regards：多礼的中国人最常犯的错误Thanks只用于文本，并不适合与regards合用。附件附件请见附件 Please see the attached file. 我将转发该附件 I will forward the attachment. 我附加了最新的RN. I am attaching the latest Release Note. 请告知我您是否能打开附件文件夹。 Please let me know if you can open the attached files. 我忘记在上一封邮件里添加附件了。 I forgot to attach the file in my previous e-mail. 附件是您所需要的文件 Attached is the file you requested.Expressions related: Enclosure附件【常缩写为Encl.] Attachment 附件 A zip file 压缩文件 Zip the file压缩文件 Unzip the file解压文件 英语邮件礼仪英语邮件礼仪在商务交往中要尊重一个人，首先就要懂得替他节省时间。电子邮件礼仪的一个重要方面就是节省他人时间，把有价值的信息提供给需要的人。 1. 一封邮件尽可能的只针对一个主题，不在一封信内谈及多件事情，以便日后整理 2.回复邮件时，可以根据回复内容的需要更改标题，不要RE,RE,RE一大串 3.尊重对方，请、谢谢之类的语句要经常出现。礼多人不怪 4. email 正文多用1234之类的列表，以清晰明确 5. 一次邮件交待完整信息，不要过两分钟之后再发“补充”或“更正”之类的邮件 null6.尽可能避免拼写错误，注意使用拼写检查，在发送之前自己务必仔细阅读一遍，检查是否通畅，是否有歧义，拼写是否有错误，以及字体大小统一等细节问题 7. 合理提示重要信息，如大写，粗斜体，背景颜色等，但要适度 8.合理使用表格图片，如果图片较多时，尽量给图片加一个标签，更加清晰明了 9. 附件：如果来信没有附件，回复中加的，在邮件正文中要提示收信人查看；如果有多个附件，正文中应对附件内容做简要说明；附件不宜超过4个，数目较多时应打包压缩成一个文件；如果是特殊格式文件，在正文中说明打开方式 10. 英语邮件礼貌用语：please, sorry, thank you, I really appreciate that…,would you please….?英语邮件常用表达英语邮件常用表达缩写 ASAP ATTN BTW MSG IOW FYI NRN TTYL As soon as possible Attention By the way Message In other words For your information Not reply necessary Talk to you later工作邮件中常用表达句型工作邮件中常用表达句型I am writing to confirm /enquire/inform you… 我写信时要确认/询问/通知您… I am writing to follow up on our project. 我写信来追踪我们的项目。 With reference to our telephone conversation today… 关于我们今天在电话中的谈话… In my/ our previous e-mail on October 5… 先前在10月5日所写的信… As I mentioned earlier about… 如我先前所提及关于… As indicated in my previous e-mail… 如我在先前的信中所提出… As we discussed on the phone… 如我们上次在电话中的讨论… null按照您的要求… as you requested/ per your requirement… 回答您在4月1日写的信，我们决定… In reply to your e-mail dated April 1，we decided… 这是针对您今天早上来信的回复。 This is in response to your e-mail today. 如先前所述，我们认为这个产品…… As mentioned before, we deem this product... 我们想要通知您… We would like to inform you that… 我们希望通知您… We wish to notify you that… nullWe would be grateful if you could… 我们会很感激如果您可以… I could appreciate it if you could… 我会很感激如果您可以… Would you please send us…? 可否请您寄给我们…？ If there’s anything else I can do for you on/regarding this matter, please feel free to contact me at any time. 对于这件事，如果还有任何我能帮得上忙的地方，请不要客气，随时与我联络。 Please let us know if this is suitable/correct / right. 請讓我们知道這是否恰當、正确。Example of Beginning sentence Dear Ms Johnston Further to our telephone call this morning, I am writing to inform you of my availability for the above post. I am now free to take up the post from 1 April this year. I look forward to hearing from you. Yours faithfully Edward Bronson Example of Beginning sentence Subject:Ormet products agent in ChinaSubject:Ormet products agent in China Dear Mr./Miss:  I am a member of R&D Department of Meadville group (Shanghai subsidiary company) . Meadville company is a special PCB manufacture supplier, we are very interested in Ormet conductive ink for Z-axis connection. We wonder if Ormet have the agents in China, and could you kindly provide with the Agents’ E-mail or telephone number for us. Thank you very much! Best Regards Tony Yang(杨某某） Project & Development  Department, Engineer Shanghai Meadville Electronics Co., Ltd. Tel:  86-021-66610031 Fax.: +86-021-66613035 Mobile Phone: 13688888899 Mail to:Tony.yang@sme.meadvillegroup.com nullEXAMPLE OF REMINDERSDear Harold, Recognizing your very busy schedule, I’m sending you this note as a reminder that you were going to select ten sales managers who will participate in our upcoming management seminar on December 15. Please check off the names of those who will be attending in the attached Excel file. If at all possible, could you get this list to us before December 2? In this way we can distribute pre-training materials to the participants in advance, and they will have plenty of time to peruse the materials before the training begins. I’m sincerely looking forward to working with you on this project. Best regards nullEXAMPLE OF APOLOGIZINGDear James, I apologize for not replying sooner to you. Christine is back this week. After we discussed the Management training with our production managers, we are afraid we have to postpone this training due to the recent economic downturn and sales below our projections. Because of this, we are utilizing our financial and time resources in other areas at this time. Production management prefers to postpone this training until at least the 2nd quarter of 2009. Your patience and cooperation are highly appreciated. I will inform you at the appropriate time to reschedule this training. Best regards, Nicoleeconomic downturn (经济不景气）这句话有助于取得对方的谅解和配合。ExercisesExercisesRequest: technical parameters of your new products Dear Tom, (Purchasing manager) , I’m pleased to discuss with you about the new type of HDI your company need. offer me the technical parameters of your new products. And we are honored to invite you to attend the seminar about high-end HDI technologies held in our company on 12th, May next month. Looking forward to hearing from you! Yours faithfully Brady Sales representative Shanghai Meadville Electronics Co., Ltd. Tel:021-52338899 Further to your visit to our factory last weekI would be grateful if you could Dear Mr. TomExercisesExercises Request again Dear Mr. Tom, , especially this time of the year. However I would really appreciate it if you could send the technical parameters of your new products to me so that we can discuss about the cooperation between your company and our factory . Thanks & Best regards Brady Sales representative Shanghai Meadville Electronics Co., Ltd. Tel:021-52338899 I can understand how busy you are as a purchasing manager （去掉Thanks）Request: technical parameters of your new productsExercisesExercisesApologizing: late reply Hi Brady, Unfortunately, I cannot offer you the parameters of our new products, which are business secrets kept in our company. If you have any other questions, contact me by phone below immediately. Best wishes Tom Purchasing manager Auster Circuits, Inc. Tel:0755-32456788 I apologize for not replying sooner to you. null