商务英语笔记
商务英语
第1次课
Job descriptions , Talking about the job ?who do you work for? 你在哪里工作,
I work for a large company. ?what do you do? 你是做什么的,
I work as a secretary. 我是做什么的…/ I am a manager in personnel. 我是人事部门经理
Dispatch 运输部
Accounts 财会部
Research and development ( R &D) 研究与发展部
After-sales 销售服务部
Marketing 市场部
Sales 销售部
Purchasing 采购部
Personnel 人事部(Human Resources)
Production 生产部(Factory)
?Where do you work(at) ? I work in the production. 从事什么行业,/ I work at the office.
Work as +职务 Work for+ 公司的名称 Work in+ 行业、部门 ?What is your job responsibilities? 工作职责是什么, I am responsible for……+动名词
I deal with… 处理什么,
My job involves… 我的工作跟什么有关,
教材P151
※ 1a. job descriptions , Accountant 会计，财会人员 1.CFO 财务总监 2. cashier 收银员
3.cashier’s 收银处
, Consultant 咨询，顾问
, Human resources ( HR) manager 人事部经理 , Marketing manager 市场部经理
, Production manager 生产部经理 = factory manager
, Sales executive 销售总监
, Dispatch 运输部
, Accounts 财会部
, Research and development 研究与发展部 , After-sales 售后服务部
, Marketing 市场部
, Sales 销售部
, Purchasing 采购部
, Personnel 人事部(Human resources) , Production 生产部(Factory)
Marketing advertises and markets products
Personnel deals with employees
Accounts organizes payment
R&D develops new products Sales sells the company’s products
Dispatch sends goods to customers Purchasing buys goods for the company Production makes goods in the factory After-sales helps customers with problem
教材P151
, To attend ( a meeting) 出席会议
, To deal with (a problem) 处理问题，解决问题
, To discuss ( Problem ) 讨论问题
, To give (advise) 建议+on
, To interview ( applicants ) 面试
, Apply for 申请 application 应用 applicant 申请人
Apply in sth 应用
Apply to sb for sth 向某人申请
, Application form 申请表
, The applicant applys for a job by writing (filling in the ) application form.
申请人通过填写申请表来申请这份工作
, To involve + -ing) 跟什么有关
, To keep (a record) 做
记录
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+ of
, To organize (a conference) 安排、组织会议
, To provide (a service) 提供+for 为sb提供sth
, To be responsible for (+ -ing) 负责
教材P134
Conversation 1
Ri:so, are you from London the —or just here for the meeting?
你是从伦敦来的，还是只来开会的呢,
K :No,I’m not from London, but my company has offices here.
不，我不是来自于伦敦，但是我们公司在这有办事处。
Ri:What kind of company is it? 什么样的公司啊,
K:I work for an IT company. I’m a consultant. 我在IT公司工作，我是顾问。
Conversation 2
Ro:Where do you work? 你在哪里工作,
H:I work for a large pharmaceutical (制药的) company.我在一家大的制药公司工作。
Ro:And what do you do? 你是干什么的,
H:I’m the head of the Marketing Department. 我是市场部的头。
Conversation 3
K:So what kind of products do you sell? 你们出售什么产品, T:anything that helps people make money. 帮助人们挣钱的任何东西。 K:How do you mean? 什么意思,
T :financial services. Isell investment products. 金融服务。我出售的是投资产品。
Conversation 4
T:Tell me, dose your consultancy (咨询公司) work with big companies?
告诉我，你们是跟大公司合作的吗,
B:No, we do the accounts (做账)for small and medium-sized companies (中小型企业)。
不，我们是为中小型企业做账的。
T:Ah, I see, Do you have clients (客户) in London? 哦，我知道了，你们在伦敦有客户吗,
B:Some but not many. Most of our clients Reading.
有一些，我们大部分顾客都在Reading(地名)。
Conversation 5
H:so, you work in(从事) the food industry? 你是从事食品行业的, Ri:Yes, I’m a factory manager. 是的，我是厂长。
H:Oh, really? What do you make? 真的吗,你们做什么的,
Ri:We produce (make / manufacture 生产，制造)frozen food.
我们生产冷冻食品。
Produce 生产，制造。
Product 生产出的产品。
Production 生产地方
Producer 生产产品的人，生产者。
A producer produces products in the production. 生产者在工厂里生产产品。
Conversation 6
B:And what do you do? 你是干什么的,
Ro:I’m a manager in Personnel. 我是人事部经理
B:What kind of company do you work for ? 什么公司,
Ro:We make packaging for fresh food. 我们包装新鲜食品。
教材P7
1. I work as questions people have about their accounts
2.I’m responsible for an accountant with RTLP 3.My job also involves produce financial reports 4.I deal with checking companies’ accounts
5.As part of my job have to Reading, not far from London 6.I am based in giving financial advice
补充:
A. Reception B. Maintenance C. Finance D. Manufacturing E. Training F. Distribution G. Marketing H. Personnel 1.Which department runs courses to teach the staff? E
2.Which department recruits new staff? H
3.Which department deals with cash management and investment? C 4.Which department sends the products to the customers? F
5.Which department plans how to sell the products? G
补充:
1.Which department interviews job candidates? personnel 2.Which department investigates possibilities for developing new markets?
Marketing
3.Which department works out the company’s costs and its profits? finance 4.Which department is in charge of storing the company’s products? warehousing 5.Which department deals with selling the company’s products? Sales
教材P8
(1)
1.give a problem 2.provide a record 3.interview a conference 4.deal with advice 5.attend a service 6.keep a meeting 7.organise an applicant (3)
Noun Verb
Discussion discuss
Product produce
Sale sell
Organation organize
Interview interview
Applicant apply
Advertising advertise
(4)
1.We’re going to interview ten applicants for the position of accountant.
2.Could you organise the room for the meeting tomorrow?
3.Are we going to advertice our new sports shoes on the radio or only on television?
4.There were forty applicants for the job but we short-listed only five of them. 5.My company sells financial products.
6.We had a very interesting discussion about increasing output at the factory. 7.Peter works in the sales department. His job involves a lot of travelling to visit clients.
(5)
Meet Thomas Kingsley
Thomas Kingsley works for Meridian Finance in East London. He works (1)…a
sales executiye. He (2)...with a large number of small and medium-sized businesses in the London area.He(3)…them on the best financial products for their needs.
He is only in (4)…office in the morning when he discusses clients(5)...the Sales
Manager. Then he travels around London to see his clients. He informs them(6)…new products on the market. He keeps a (7)…of any changes in the
clients’ information so that he can offer advice if necessary. He (8)…his
paperwork and arranges(9)…from home or from his car between appointments. If any members would like(10)…advice on insurance or any financial product, please do not(11)…to phone Thomas or one of his colleagues(12)…0207 236 4925.
They will be happy to help you if they can!
1 A as B like C in
2 A organizes B provides C deals 3 A advise B advises C advised 4 A his B her C its 5 A with B to C from 6 A about B on C to
7 A notice B record C reference 8 A does B produces C deals 9 A meets B meet C meetings 10 A an B a C some 11 A hesitate B stop C think 12 A to B on C under
补充:
Grammar:Present simple
Form The present simple has the following forms. I/ you / we / they he /she / it
I work as a marketing manager. She works as a marketing manager. We don’t sell directly. He doesn’t deal with the staff. do you deal with the payment? Does your job involve traveling? 1.She (work) works for an advertising agency. 2.I (check) check all the computer systems in the office. 3.The managers (spend) spend a lot of time in meetings.
4.I (not / leave) don’t leave work before six o’clock most days.
5.The department (not / have) doesn’t have a full time secretary.
6.(you / work) Do you work weekend? 7.(your job / involve) Does your job involve much traveling?
总结:
1、Work
Work as 干什么的,
Work in 在哪里工作,从事什么行业的, Work for 为谁工作,
Work out 制定出
Work on = work in 从事具体的工作;起作用 2.deal with = handle 处理问题
Handle problem
3.advice 名词 advise 动词
Advice + on 关于什么的建议
give advice
offer advice 提供建议 Provide advice for Provide sb with sth 教材P134
Listening 2
Helen marden
Hello,I’m Marsden. I work as a marketing manager for a large pharmaceuticals
company. My department produces vaccine(疫苗) against hepatitis and so on. We normally sell our vaccines directly to doctors so one of my jobs is to discuss our new products with doctors. Marketing managers don’t always do this, but I
) I’m a qualified (合格，称职) doctor. I’m also responsible for our do as (因为
publicity material(宣传资料) so I have to deal with designers(
设计
领导形象设计圆作业设计ao工艺污水处理厂设计附属工程施工组织设计清扫机器人结构设计
师)and
printers(印刷商). My area(区域) is central Europe, so I have to deal with the health authorities(卫生权威部门) in those countries. That means my job involves a lot of travelling(出差，旅游). And finally, when we produce a new vaccine, it’s
my job to organise a conference for the medical press (新闻发布会) so that they
can ask us questions about it .
Robin Seaton
Hello, I’m Robin Seaton. Iwork for a company called Vacupack. I’m responsible for
employing(雇佣)most of the people in the company. I write the job advertisements and then I have to choose which applicants I want to interview.
Usually, I interview the applicants with the head of the department where the
vavancy is. I then have to contact (联系) the applicants after the interview, both
the successful and unsuccessful ones. Another duty is dealing with employees’
problem . Of course many of them are work-related, but people do sometimes
come to discuss personal(个人的) problems with me. My job also involves informing employees if the management isn’t satisfied with (不满意) their work,
which isn’t a pleasant part of the job.
A. Dispatch B. Manufacturing C. Sales D. Marketing
E. Training F. Personnel G. Finance H. Warehousing
1.Which department hires new staff? F
2.Which department stores the company’s goods? H
3.Which department handles promotion of products? D
4.Which department handles sales? C
5.Which department works out the company’s costs and its profits? G
教材P10
1.shift work clothes that people wear to keep their own clother clean
2.salary rules people have to follow
3.to review a period of work which starts when another one finishes 4.overalls money a person receives for work
5.regulations the person you are directly responsible to 6.overtime holiday from work
7.leave to look at something again in order to change it 8.line manager to give somebody something he / she needs 9.break extra hours a person works
10.to provide time to have a rest and possibly something to eat or drink ?shift 倒班，轮班
?salary 薪水;
?to review 调整;
?overalls 工作服; overalls+shift = factory job 工厂工作; uniform 制服
(office work)
?regulation 规章;制度;
follow the advice 听从某人的建议;
follow the rules 遵守规章制度;
follow the extraction 按照说明;
follow 接下来;
followed by 由sb陪伴;
?overtime 加班;
?leave = day off 休假; holiday; ?line manager = department manager 部门经理 ?break
?to provide 提供
教材P11
Reading(2)
Terms and conditions of employment
?Sign your contract 签合同; contract 契约; SALARY
?Reviewed annually 每年都要调整; ?Month / annual salary 月薪、年薪;
Hours
?Be in operation 实施，采用;
?Commence = begin 开始;
th?8 / 6 8是日期，6是月份。 The 8 of June. ?Report to 向谁报到;
?on the first morning; 具体的日子用on;
Health and safety
?safety retulations 安全规章制度; attach 附带的; ?inform 告知，通知; senior 高级的;
?because of +名词;
?due to 由于= because;
Due to do 预计做…
Annual leave 年假
?twenty days’ leave
Twenty-day leave
单数one day’s leave ; 复数twenty days’ leave , One hundred 一百， two hundred 两百; Hundreds of 数百; , Dozens of 十来个; one dozen 一打; two dozen 两打 , Scores of 二十来个; a score 二十; two score 四十; , Centuries of 数百世纪; a century 一个世纪; two century 两个世纪。
, Millions of 数百万; a million 一千年; two million 两千年。 ?be arrange with sb 跟某人协商;
Overtime
?at the current overtime rate 按照…比例;current 现行的; , at the speed 以…速度
, by the pound 以磅出售;
prefer = like better 更喜欢，更愿意; ?
Prefer sth to sth 喜欢什么，而不喜欢什么; Prefer doing to doing 喜欢做什么，而不喜欢做什么; Prefer to do = would rather do 宁愿做某事; Would rather do than do; ?instead of 代替; instead 代替(句子的末尾) Clothing
?supplies department 供应部门
?inform of 告知;
?order / book / reserve 预定;
教材P12
(2)
1.with; arrange sth with sb 与某人协商; 2.about consult sb about sth 向某人咨询某事; 3.at at the rate 按照什么比例;
4.of instead of 代替
5.of keep a record of 作有关…的记录;
6.in in operation 实施;
7.in / at in强调在办公室里; at在上班，一个点;
8.with problem with 关于…的问题; question about 关于…的问题 9.in in the diary 在工作日志; dairy 奶制品
10.with / about
Reps 是representative 的缩写，代表:
, 表示地点的介词
in 大地方，状态 at 小的地方 into 朝向 within = in 明确的范
围，比in更正规
, over / under 在正上/下方; above / below 高于/低于，无角度; , between and 两者之间; among 三者或以上;
, do + at 表示动作目标;
to 表示目的;
towards 方向，朝向某个目标;
for leave for = leave somewhere to somewhere
, of，提及的，不涉及详情; about / on 具体的事情; on 更强调详细的，
大的，政治性的事， about 指日常的事情;
, due to = owing to 由于;放后面可互换，句首不能互换，due to 不放句
首。
, except 和 except for
在句子中如果表示除去的部分是两个相等的成分或同类的事物用
except，如果整体中除去一部分用except for。
(4)
MEMO 备忘录
四要素:1.给谁写的;2.谁写的;3.关于什么事;4.什么时候写的。 Calculate 计算; ?
?State 注明，表明;
Quality Control 质量控制(QC); ?
MEMO
TO All Line Managers
From James Bensen, Accounts
Overtime Payment
Please could you let me have any staff overtime details dating from 30/10/01 to
29/11/01 as soon as possible so that the salaries can be calculated.Please
remember to be pald or have leave.
Thanks very much.
To:jamesbensen@fibretech.co.uk
From:johnknight@fibretech.co.uk
Subject:Overtime payment
Jason Martin, Quality Control
Assistant in Production, has done 32 hours’ overtime this month, i.e. four extra
shifts. He would like to have time off.
Worker’s name (谁写的): (1)Jason Martin Hours worked (工作时间): (2)32
Period ending (截止日期): (3)29/11/01
Pay / Leave (加班费/休假): (4)Leave
Department (部门): (5)production
Company history
教材P151
2a:holding company
, Holding company 控股公司 , Joint venture 合资公司 , Parent company 总公司 , Public limited company (plc) 上市公司，挂牌公司
, Subsidiary 子公司
, To buy 收购
, To expand 扩张
, To export 出口
, To found 成立
, To manufacture 制造，生产 , To own 拥有
, To produce 生产
, To register 登记，注册 , To set up 建立，成立 , To take over 收购
, Facilities 厂房
, Partnership 合作关系 , Plant 设备
, Stake 股份
, To survive 幸存，存活
, Turnover 营业额
第二次课
补充
1.数词
Cardinal Ordinal Cardinal twelve Ordinal One First 1st twenty twelfth 12th Two Second 2nd twenty-one twentieth Three Third 3rd twenty-two twenty-first Four Fourth 4th twenty-three twenty-second Five Fifth 5th thirty twenty-third Six Sixth forty thirtieth Seven Seventh fifty fortieth Eight Eighth sixty fiftieth Nine Ninth seventy sixtieth Ten Tenth eighty seventieth
ninety eightieth
ninetieth 2.
hundred 百 2百 two hundred
thousand 千 3千 three thousand
ten thousand 万 4万 forty thousand
hundred thousand 十万 20万 two hundred thousand
million 百万 200万 two million
ten million 千万 2000万 twenty million
one hundred million 亿 2亿 two hundred million
one thousand million 十亿 20亿 two thousand million
ten thousand million 百亿 200亿 twenty thousand million BE:billion = 1 000 000 000 000 万亿
AE:billion = 1 000 000 000 十亿
3.Translate the following numbers into Chinese
a) fifty-one thousand 五万一千
b) Twelve million 一千两百万
c) One hundred and thirty-six million 一亿三千六百万 d) Six hundred and forty thousand 六十四万
e) Sixteen billion 160亿
Country Nationality Capital / city China Chinese Beijing
Japan Japanese Tokyo
South Korea South Korean Seoul
Thailand Thai Bangkok Indonesia Indonesian Jakarta
Malaysia Malaysian Kuala Lumpur India Indian NewDelhi ( Bombay
Sweden Swedish Stockholm Australia Australian Sydney ( Melbourne /perth)
Brazil Brazilian Sao Paulo Italy Italian Rome Germany German Berlin Egypt Egyptian Cairo Canada Canadian Ottawa( Vancouver) Russia Russian Moscow Denmark Danish Copenhagen Spain Spanish Madrid Sweden Swedish Stockholm Switzerland Swiss Swiss New Zealand New Zealand Cairo Greece Greek Wellington Netherlands Dutch Amsterdam
教材P14
Volkswagen 第一段:
?work on 从事;
?return to 返回;
?GmbH 德语缩写 = Ltd 未上市公司，责任有限公司。 ?Machinery 机械的;
?Found / set up / open up / operate / manage a company 开一家公司;
第二段:
?commercial production 商业化的生产; ?fall into + 地点 落入;
?local economy 当地的经济; ?decide not to do 决定不做什么事; ?take over 接管;
第三段:
?annual production 年产量;
?export 出口;
?the 20 millionth 第2000万;
?DM 600m 6亿德国马克;
第四段:
?glob n. 球体，地球仪 global adj. 球体的，地球仪的; globalise v.全球化;
globalization n.全球化
?joint venture 合资公司;
?political events 政治事件;
?expand into 扩张进入;
第五段:
?AG 总代理;
?Tumover / income 收入;
?Versions 车型;
?As bright as 同什么一样光明;
补充:
Prepositions
1.The company was registered on 16 May, 1968.
2.We last met at the Milan Trade Fair.
3.I hope to see you at Easter. 4.Business is usually quite busy in the winter.
5.Imports rose by 3% in January.
6.The consignment is due to arrive in Hongkong on Saturday.
7.I don’t think we’ll have time on Friday afternoon.
8.We met him at Mr.Smith’s birthday party.
9.We broke several export records in 2000.
10.The courier should be here to pick the goods up in a couple of hours.
教材P16
(4)
A Financial services 金融服务业
B Manufacturing 制造业
C Telecommunications 电子通信行业
D Leisure 休闲业
E Retail 零售
F Construction 建筑业
G Pharmaceutical 制药业
H Publishing 出版，印刷
1. We have a chain of supermarkets all over Britain. 2. The company specializes in video-conferencing facilities.
3. We invest our clients’ money on the stock market. 4. Our company is involved in(跟…有关) major engineering projects. 5. I manage the local sports centre.
(5)
?Your company has just received new company brochures from the printers.
?Write a note to the Sales Manager.
* telling her the brochures have arrived
*saying which department they are in
*asking her to collect her copies immediately ?Write 30-40 words.
补充:
Grammar point
?一般现在时用于表示
1.General facts 一般事实
Volkswagen manufactures cars.
2.Routines 日常工作
I work for Volkswagen. 3.States 状态
VW now owns 70% of Skoda. ?现在进行时用于表示
1.Sth happening now 正在发生的事情
Daewoo is now building a new plant.
2.Temporary situations 现阶段出现的情况
Many firms are investing a lot of money in central Europe.
3.Changing situations 正在变化的情况
Costs are ring slowly.
教材P17
Driving eastwards
1) Eight times 八倍
2) Low wages 低薪水; Cheap workforce 低廉的劳动力; 3) Leading 主要的，大的;
4) In addition to 除了;
5) grants 资金补贴;
6) is spending…on …在某方面花费多少钱; 7) acquired 获得;
8) not only…but also 不经而且;
9) make profits 盈利;
10) in spite of 尽管;
11) advantages 优势;
12) expect to do 期待某人做某事;
补充:
连词
Addition Contrast and but
in addition to / in addition however furthermore although moreover despite also in spite of not only…but also yet
Not only…but…as well still
教材P20
(4)
Build = set up
(3) Result in / for 导致;
Mean to do = want to do 想要去做什么事;
Mean doing 意味着什么;
(5) At a time 依次;
At the time 在那个时候;
(6) Consider doing 考虑做某事;
(7) other than + n. = except 除了;
Instead of
Rather than = instead 而不是;
(8) region = area
(9) grant 补贴; fund 基金; profits 利润; (11)due to 由于
(12)tell sb sth; tell about 讨论;
Speak to sb 对…说; speak of 谈及到
Japanese car-makers increase European production
Japan’s third largest car manufacturer, Honda Motors, has announced plans to
build a third model in England. The model, a small car to compete (1)… the Ford
Fiesta in the UK, will be produced at its Swindon plant in south-west England and
not at a new location in central Europe. The move will(2)… Swindon’s output to
250,000cars a year.
The expansion(3)… the decision in January by Nissan, Japan’s second biggest car-maker, to build a third model at (4)... Sunderland plant in north-east England. The car-makers’ plans come(5)… a time when Japan’s biggest car company, Toyota, is considering(6)… its third European model at a new plant in northern France(7)… than expanding its present production facilities in Englang. Toyota is
already looking at a possible location in a (8)… near the Belgian border.The area has a very high rate of unemployment, so generous government(9)… would be
available to the company to create new jobs. Toyota’s strategy is to(10)… the French market, where sales for all Japanese car-makers have been weak due(11)…strong competition from Renault and Peugeot-Citroën. Toyota(12)… the plans were still being studied and that a decision would be made early next year.
1 A for B to C with
2 A rise B raise C build
3 A results B follows C means
4 A its B it’s C his
5 A on B at C in
6 A building B build C built
7 A other B instead C rather
8 A country B land C region
9 A grants B fund C profits
10 A start B leave C enter
11 A to B of C at
12 A told B said C spoke
教材P151
4a.Telephoning
Can I speak to…? 找某人
Can I have extension 204, please? 204的分机号
Is Keith available? 某人有空吗,
Who’s calling? 是谁,
Hole the line, please. 稍等
I’ll put you through. 接通…
I’m afraid the line’s busy. 线路忙 I’m afraid he’s not available. 恐怕他没有空。 Do you know when he’ll be free? 那什么时候有空,
回答不能用Maybe
Can I take a message? 带个口信; I’m calling about… 我打电话是关于…主题 I’m returning his call. 回个电话
I’ll call back later. 过会再打
I’ll give him the message. 我把口信带给他 Could you repeat that? 重复姓名; Could you spell that? 拼写姓名; Did you say…? 您说的是,
We were cut off. 切断
Cut down 砍到; cut down on 削减，减少;
Cut in 插嘴;
Thank you for calling. 感谢来电
教材P25
?
, Receptionist 接待员;
, Cosmetic 化妆品;
补充:
, Memorandums 便函，备忘录 , Note 便条
, Notice 通知
, Meeting Documents 会议资料 , Questionnaires 调查问卷 , Business reports 商务报告 , House Journal Articles 内刊载文 , Business Summaries 商务概要
?Note 便条
写给个人，可以使用缩写词(tel no.)缩约词(you’ve, 可以省略助动词、冠词及主语，可以直呼其名。
Alan,
Can’t wait for you. See U tomorrow. Wendy
第4次课
教师提示:
1.本节内容简介 听力练习，考试图形题(单线图、双线图、柱形图)，听
力图形题，阅读理解。
2.本节学习目标 能够独立分析图形，阅读理解等题型。
3.本节重点难点 听力中的图形题，柱形图，及句中动词，形容词的用法。 4.本节在考试中所占分值
5.本节学习
方法
快递客服问题件处理详细方法山木方法pdf计算方法pdf华与华方法下载八字理论方法下载
(1) 掌握分析图形的方法
(2) 掌握书中生词
(3) 掌握扩充动词，形容词
课程内容
一、常用概括图与表达方式
(一)动词组
表示上升趋势 表示下降趋势
1.to increase / an increase 1.to collapse / a collapse 大幅下降
注意:collapse 直译是关闭，倒闭 2.to grow / a growth 2.to drop / a drop
3.to leap / a leap 急速上升 3.to fall / a fall
4.to soar / a soar 大幅上升 4.reach a low point / a low point
达到最低谷 5.to upswing / an upswing 上升 5.to deline / a deline 下降
注意:up词头表上升
6.to go up 6.to decrease / a decrease减少 7.to jump / a jump 急速上升 7.to go down 8.to reach a peak / a peak 最高峰 8.to reduse / a reduction 降低
9.to rise / a rise
10.to upsurge / an upsurge 高涨
(二)adj. & adv. 表示升降程度较大的
1.apparent / apparently 2.considerable / considerably 相当的
3.dramatic / dramatically 4.rapaid / rapaidly
5.remarkable / remarkably 6.a great / a deal
(三)教师补充:——备考点
1.Dip、Descend & Fluctuate (考试频率较高)
(1)Dip 是下降的含义，Descend 是沉淀的意思，相比起来后者的速
度比较快。
(2)Fluctuate表达的是急升急降，忽上忽下波动不停的含义。 (3)以上皆为动词。
2、After & Before
(1)After 是指在…之后，其引导的谓语动词先发生。 (2)Before是指在…之前，其引导的谓语动词后发生。 二、考试题型—图形题讲解(重点)
(一)图形题简介:
1.种类:线形图与柱形图，其中线形图又包括单线图和双线图。 2.考试类型:听力，阅读理解
3.做题技巧:首先看图，然后分析图后分句，逐一排除不符选项，得出
正确结论。注意:分句中一动词可以排除一项答案。 (二)例文分析
1.线形图中单线图(书P36-?)
1.After a sharp drop in 1999, orders recovered for twelve months and then fell again in 2001.
2.Orders rose sharply in 2000 but peaked at the end of the year and then fell back to their 1999 levels.
3.Orders remained steady between 1999 and 2001.
4.The order books showed strong growth throughout the three year period. 5.After decreasing steadily for two years, orders finally leveled off and began a recovery in 2001.
1.柱形图(书P40-?)
1.Sales fluctuated dramatically in 2000, whereas 2001 saw a steady decline in sales.
2.Sales rose steadily throughout the two-year period, but the increase was more dramatic in 2001.
3.Although sales in 2000 reached a peak in the second quarter, this was the worst period for sales in 2001.
4.Sales remained steady for most of the two-year period a sudden fall at the
end of 2000.
5.Sales started slowly in 2001,before recovering in the third quarter, in contrast to the previous year when sales declined steadily. 3.线形图中的双线图(历年考卷中08年7月:Queations 11-15)
11.This chain’s sales of all food peaked in 1999, after which fresh food sales dropped sharply while those of frozen food remained level. 12.In this supermarket chain, sales of fresh food started falling at the same time asfrozen food sales began to increase sharply.
13.This supermarket chain’s sales of fresh food started lower than those of frozen food but began rising in 1998, overtaking frozen food sales the following year.
14.This chain’s sales of fresh food dipped before rising sharply in 1999, whilst
sales of frozen foods decreased steadily throughout the period. 15.In this supermarket chain, sales of fresh food increased dramatically over the whole period whilst froze food sales rose only in 1998 and early 1999 and then remained level.
4.看图填空题(重点书P35-?)
——主要是零动词和介词，要明白形容词修饰名词，副词修饰动词。
Net sales remained(1) ______ at After net income (5) _________ by ,17m in 1994 and 1995 then rose ,0.25m in 1995, there was a strong (2) ______ in 1996 to reach (6) ________ in 1996 due to ,21m. This was followed by increased sales and reduced further growth as sales (3) costs.This was followed by a further ______at ,22m in 1997. (7) _________ in net income of Howeverm as a strongpound began ,0.7m over the next two years: it to affect exports to Europe,net grew (8) _________ from ,1.4m in sales fell (4) ________ in 1998. 1996 to ,2.1m in 1998.
6 | Annual Report 1998
5.董事会声明或年度报告(P33-?)
Chairman’s Statement
Last year saw both the continued development of trends within the industry and some unexpected results. The domestic British market saw further steady growth but could be overtaken by US sales next year. As in 1997, sales in the USA rose sharply with the successful release of three new computer games. However, hopes of the European market showing the same rate of growth were affected by a strong pound.
Computer games increased their dommation of sales in 1998 with football game
The Golden Boot: France 98 selling over 100,000 units in Wirld Cup year. Other sports titles are now amongst the company’s top brands.
The company also enjoyed a sharp rise in sales of educational products. Our new range of interactive multimedia products, Schoolware, launched in late 1997, is now a top-selling brand. Further Schoolware titles to be launched this year should ensure continued growth in this market.
Sales figures for 1998 show very clearly the changing face of the company’s
activities. Millenniun Software is now a producer of entertainment and educational products. In order to adapt to these markets, the company will have to expand by increasing its product range and reducing its development times. Moreover, the company faces new challenges in distribution. Large retail chains with pan-European buying power are becoming increasingly dominant in the distribution of computer software. These superstores now offer competitive prices and a narrow product range based on top-selling titles. With computer shops, they now account for nearly two thirds of sales.
David Matthews
David Matthews, Chairman
4 ? Annual Report 1998
1. Superstores sell more Millennium software than computer shops.
A Right B Wrong C Doesn’t say
2. PCs are the most popular games machine for Millennium games.
A Right B Wrong C Doesn’t say
3. Sales increased sharply in the company’s home market last year.
A Right B Wrong C Doesn’t say
4. The Golden Boot sold more copies in France than Britain.
A Right B Wrong C Doesn’t say
5. The company is developing its range of multimedia educational software.
A Right B Wrong C Doesn’t say
6. In future the company will have to produce new games more quickly.
A Right B Wrong C Doesn’t say
7. Superstores sell a wide range of computer software.
A Right B Wrong C Doesn’t say
教师补充:(重点)
(1) Adapt to & Adopt & A just to & Apply to 的区别
?联系:以上都为及物动词或短语
?区别:Adapt to = be suitable to 是适应，合适之意;
Adopt 后接名词，是采用的意思;A just to 是调整的意思;Apply to 后接双宾语，是适
应的意思。
(2)动词短语account for sth.后接名词，表示解释说明的意思。
但是account for 后接数词 = make up 即表示占有多大比例的含义
(3)Top selling = Top brand = Biggest seller 都有最畅销的含义
(4)Pan – world=whole, pan前缀，代表整个，全面的含义
(5)the second 是指第二个; a second = another 是指另外一个;second to 是指仅
次于的含义。
6.完形填空题(历年试卷05年Question 36-45)
Storewise plc
Storewise plc shares jumped (36)_____a new high for the year after the retailing giant unveiled its best quarterly trading performance (37) _______ 1998. Same-store sales at Storewise rose 6.9% for the 14 weeks ending November15,with strong volumes of 6.6%,(38) ______were much better than investment analysts expected.Storewise shares yesterday(39) _______8p to 252p in response to the news. Storewise already(40) _______for ?1 of every ?8 spent in all shops in the UK.Analysts said it is picking up even further market(41) _______,benefiting from the current weakness of its rivals.
The chain’s performance in non-food business is(42) _______ maeket-leading positions in books,CDs and cosmetics. Storewise director George Bloom said,’We’re (43) _______a good job
for our customers.Our stores are very busy,so we’ve been putting extra
staff (44) _______our stores.There’s (45) _______a good effort by everyone in the organisation’.
36 A up B to C on
37 A since B as C before
38 A what B when C which
39 A climbed B extended C raced
40 A caters B measures C accounts
41 A share B division C segment
42 A arriving B reaching C getting
43 A doing B having C making
44 A along B into C between
45 A gone B been C had
三、5b词组解释(书P152-5b:permance)
1. because of & due to 都是表原因的
2. to lead to & to result in 都是表示结果后接名词或名词词组
3. that’s way & therefor = so 都是用来引导句子的
4. as you can see & bar chart 都是描述图表句子开头的
5. draw attention to 是指吸引某人的注意
6. the graph clearly shows 是指图表表明
7. to make a presentation 是指作解释
8. to prompte 升值 to upgeade 升级，改造
9. customer saitisfaction 是指客户满意
Chairman’s Statement
Despite the appearance of a new competitor on the market the company continued to grow and increase its market share throughout 2000. Party in response to this new threat but, more importantly, as part of a strategy for growth, several key decisions were
taken this year. The most significant new developments included a range of vitamin rich children’s drinks and low calorie diet drinks, which both proved very popular. The company is still best known for its range of refreshing fruit drinks and, not
surprisingly, these were our biggest sellers once more.These were two new additions to the range last year, Squish! And Liquid Sunshine, both of which have a distinctive Caribbean flavor. The first sales figures suggest that our expensive TV advertising campaign was very successful and that these products will soon be as popular as the rest of the fruit drink range.
Growth in the keep-fit and health markets meant our energy drinks did well in 2000. Sales of one brand,Booster! Were second only to fruit drinks in April. The strength of this particular market also explains the success of our new diet drinks. There were, however, big differences in the performance of our older products. The company’s oldest product, mineral water, continued to enjoy a healthy share of a very profitable mass market. It seems our customers are still happy to stay with the brand despite the increasing number of competitors’ products. Unfortunately, the same cannot
be said of our Ice-T and Chocomania drinks. Sales showed an initial increase in the
summer after we re-launched both products but customers soon bought other brands and total annual sales for both product ranges were disappointing.
The company also said goodbye to its own brand of cola, launched in 1998. After two unsuccessful years of trying to break into the huge cola market, 2000 looked like being another poor year. The company finally accepted that it had made a wrong decision and stopped production in September of that year.
?For questions 16-21,choose the correct answer.
?For each question,mark the correct letter A,B or C.
16 What was the main reason the company decided to launch its new product ranges? A It faced increased competition
B It wanted to enter new markets
C It initiated policy of expansion
17 The new fruit drinks cost a lot of money to
A develop B produce C launch
18 The best selling drinks in April were
A energy drinks B fruit drinks C diet drinks
19 The company’s brand of mineral water has a
A small share of small market
B large share of a small market
C large share of a large market
20 Sales for Ice-T and Chocomania
A rose and then fell again
B increased steadily
C were disappointing all year
21 When did the company stop producing its own brand cola?
A 1998 B 2000 C 2002
Questions 11-15
?Look at the graphs below.They show unemployment in eight different regions compared to the national average.
?Which region does each sentence 11-15 describe?
?For each sentence mark the correct letter A-H.
?Do not use any letter more than once.
11 After an initial fall, unemployment figures remained steady before showing a slight increase, in contrast to the national situation.
12 Unemployment fell steadily throughout the period and remained below the national average.
13 Despite a drop in the national average, the rate of unemployment remained steady for two years before falling in 2000.
14 Although there was a fall in the national average, unemployment in this region rose sharply at the end of the period.
15 After rising steadily, unemployment finally began to reflect the national situation and decreased.
Exam practice
?Look at the graphs below. They show the passenger volumes for eight different airlines.
?Which airline does each sentence 1-5 describe?
?For each sentence, mark the correct letter A-H.
?Do not use any letter more than once.
1 After a sharp fall in 2000, business recovered slightly the following year. 2 Passenger volumes showed strong growth in 1999 but leveled off in 2000. 3 The number of passengers decreased steadily throughout thethree year period. 4 Passenger volumes peaked in 2000 and then fell steadily afterwards. 5 The number of passengers remained steady between 1999 and 2001.
Questions 11-22
?Read the newspaper article below about a new alliance in the packaging industry.
?Choose the correct word from A,B or C below.
6 While recruitment through newspapers fell, the number of employees recruited via the Internet rose steadily throughout the period.
7 Recruitment through national newspapers remained constant, whereas after an initial increase in 1999 Internet recruitment fell steadily.
8 The number of staff recruited through both methods leveled off after a sharp rise. 9 Internet recruitment peaked in 2000, while newspaper recruitment fell steadily from 1999 to 2001.
10 While the rate of Internet recruitment fluctuated over the four-year period, there was a steady rise in recruitment through newspapers over the same period.
CAR SALES
?Domestic sales?Foreign sales
10001200
1000800
200Sales Volumes(1000's)Sales Volumes(1000's)00Jan-MarApr-JunJul-SepOct-DecJan-MarApr-JunJul-SepOct-Dec
Model AModel B
10001000
800800
600600
400400
200200Sales Volumes(1000's)Sales Volumes(1000's)00Jan-MarApr-JunJul-SepOct-DecJan-MarApr-JunJul-SepOct-Dec
Model CModel D
10001000800800
600600
400400
200200Sales Volumes(1000's)Sales Volumes(1000's)00Jan-MarApr-JunJul-SepOct-DecJan-MarApr-JunJul-SepOct-Dec
Model FModel E
10001000800800
600600
400400
200200Sales Volumes(1000's)Sales Volumes(1000's)00Jan-MarApr-JunJul-SepOct-DecJan-MarApr-JunJul-SepOct-Dec
Model HModel G
?Which model does each sentence(11-15) describe?
?For each sentence, mark one letter(A-H) on your Answer Sheet.
?Do not use any letter more than once.
11.Foreign sales were higher than domestic sales in the first two quarters,but dropped below them during the third and fourth quarters. ( D ) 12.The gap in the first quarter between foreign and domestic sales narrowed steadily over the year,with foreign sales overtaking domestic sales in the final quarter. ( A )
13.Foreign sales increased steadily over the twelve-month period,while domestic sales fell in the last quarter after having a strong start in the first three . ( H ) 14.Although domestic sales were lower than foreign sales in the first two quarters,they equalled them in the third before dropping at the year end. ( C ) 15.Domestic sales increased steadily over the year but they never overtook foreign sales despite equalling them in the second quarter. ( E )
rdth11 Income from accommodation fell dramatically between the 3 and 4 quarter but
income from meals rose during the same period.
stnd12 Income from meals dropped sharply between the 1 and 2 quarter before
strecovering to its 1 quarter level by the end of the year.
13 The income from accommodation was lower than meals in the first two quarters but overtook it in the third quarter.
rdth14 Income from meals increased sharply between the 3 and 4 quarters whilst income
from accommodation dropped steadily throughout the year.
15 Although income from meals rose throughout the period it remained below that for accommodation.
Question 6-10
?Look at the plan below. It shows some departments at a glass manufacturing company.
?For question 6-10, decide which description fits each place (A-H). ?For each question, mark one letter (A-H) on your Answer Sheet. ?Do not use any letter more than once.
C D E F
CUSTOMER SALES PRODUCTION WAREHOUSE
RELATIONS
B G
COMPUTER PACKAGING
SUPPORT
A H
DESPATCH DESIGN
6 The finished products are stored here while the company waits for orders to come in. 7 This department develops ideas for glass products for different markets. 8 This is where distribution of the company’s products to customers begins.
9 Complaints from members of the public about the company’s products are handled
here.
10 The glass products are wrapped and boxed here before being dispatched to customers.
Questions 11-15
?Look at the charts below. They show the number of people using the websites of eight companies from January to March in 2005 and 2006.
?Which chart does each sentence (11-15) on the opposite page describe? ?For each sentence, mark one letter (A-H) on your Answer Sheet. ?Do not use any letter more than once.
11 In January 2006 fewer people used the website than in January 2005, although numbers had improved by March, just overtaking the previous year’s fiures.
12 Apart from a sharp dip in February, figures for the first quarter of 2006 were the same as thouse for the year before.
13 January figures were the same in both years but those for February and March were lower in 2006 than in the same months in 2005.
14 Both January and February 2006 showed an increase over the previous year in the number of website users, but there was a slight fall in March.
15 Throughout the quarter, figures for 2006 were higher than those for 2005, the number of website users in March reaching double those for the previous March.
Question 11-15
?Look at the graphs below. They show the numbers of air passengers and rail passengers on eight different routes over a three-month period.
?Which graph does each sentence (11-15) on the opposite page describe? ?For each sentence, mark one letter ( A- H) on your Answer Sheet ?Do not use any letter more than once.
11 The number of air passengers fell dramatically in the first month but recovered considerably during the third month.
12 The number of rail passengers fell every month, while the number of air passengers rose in both the first and third months.
13 The number of rail passengers dropped in the first month but improved during the third month.
14 The number of air and rail passengers rose steadily until the beginning of the third month, when the number of air passengers fell considerably.
15 The number of air passengers reached a peak in the first month but the number of rail passengers overtook it in the third month.
Questions 11-15
?Look a the bar charts below. They show the average share prices of eight companies (A-H) over the same three-month period.
?Which chart does each sentence (11-15) on the opposite page describe? ?For each sentence, mark one letter (A-H) on your answer sheet.
?Do not use any letter more than once.
11 In February there was a dramatic drop in the share price, which recovered slightly in March.
12 The share price rose steadily throughout the period.
13 This company’s share price remained fairly stable over the three months.
14 This company’s share price started low in January but increased considerably in February and then remained at the same level.
15 After a sharp fall in February, the share price recovered to a level only slightly lower than in January.
本课程第5次课
本节内容:听力的练习与产品的描述 形容词的原级，比较级和最高级
课程内容:
一、听力练习
1.三个关于便函，备忘录的听力练习;
2.关于时间点的表示方法的小对话练习;
3.表示到达的方法:reach get to; arrive at 4.上节课所讲的柱形题
二、试卷讲解
1.07年考题Questions 11-15
11.improved 上升了 答案B
12.the same as 同…一样 答案E
13.lower in 答案 H
14.答案 A
15.throughout 一直 答案D
2.06年考题Questions 11-15
11.答案G
12.答案E
13.答案F
14.答案H
15.答案D
三、Unit 7a—Product decription
(一)产品描述的形容词
1.size: big / small; long / short
2.weight: heavy / light;
3.cost: expensive / cheap; low / high price
4.material: woeden; piastic; stee; woolen; cotton; nlylon
(二)不规则的比较级与最高级
1.far farther / fathest; further / furthest
2.good / well; better / best
3.little; less / least
4.many, much: more / morst
5. bed /ill: worse / worst
6. old: older / oldest; elder/ eldest
(三)表示产品描述的形容词
1.意义相反的形容词
?huge, ting
?brand new ; out of date
?exringciting; boring
?reliable; defective
?attractive; ugly
?strong; weak
?econormical; expensive
?portable; heavy
2.adj + n.
Big + sale 销售 on sale 打折
Wide range 种类多
Low prices 低价
Monerd + computers
Large selection
(四)形容词的几种结构
1.as + adj / adv (原级) + as 相同的…
2.the + 比较级…he+比较级…比较状语从句，越…越…
3.比较级+and+比较级 表示越来越…
4.数词+as+原级 是…的几倍
5.数词+times+比较级+than 比…大几倍
四、教师补充
Board game 棋盘游戏; board 棋盘
Time 计时器; dice 色子; counter 筹码; draughts 跳棋
Magnetic 有磁性的; plastic 塑料; antiue 古董; compact 小巧的;
Portable 轻便的; playing card 扑克牌
RRP=recommend retail price 建议零售价
The retail price is… 零售价为…
注意:表示游戏为adj.
五、P538a
语法知识
(一)V.+er / or 变成设备名称。 用该V.表示设备用途 (二)描述设备的使用与用途，用被动语态表示
本教程第6次课
一、听力练习
1.几个描写人物，产品等种类的听力练习
(1)描写外表的(教师补充知识点)
?戴眼镜: wear glasses / with glasses
没戴眼镜:without glasses
?描写头发的:
长直发:long straight hair
长卷发:long wavery / carly hair (2)描写人物性格的形容词
?punctual = on time 准时的:helpful 能力:type well 打字好的
(keyboard skill 键盘录入技能)
?efficient 形容词:efficiently 副词=capable 有能力的 ?hardworking 形容词 工作努力的
?更多表人物特性的形容词:honest friendly nice open-minded (开朗的) literal (固执，
较真的)
?in one’s early 30s 30出头的样子
In one’s late 30s 即将进入40
At the age of +具体的数字 表示具体的年龄
2.关于时间表达的听力
(1)小时.时间段的局面表达方式:
七个半小时:7and 1/2 hours
(2)交通工具:
Bus / car / plane / train / boat / subway
关于bus的知识
? Shuttle bus 专线专车; = courtesy bus, 两者的区别是前者可能是收费的，而后者
则是免费的。
? taxi 出租车; river taxi = boat (收费)
? rush hour = peak hour
二、书P42
(1)part one (教师补充)
?not…until 直到…才与before ; after 的联系
在not…until的句型中，如果前一句中有否定形式的句子，后面一定是before,如果没有，
则为after.
?congratalations to sb on sth 祝贺某人
二、书P42
I am sorry but the parts will not be available until 25 january.
The parts can be delivered ( ).
A immediately B before 25 January C after 25 January
Mr Ranson called while you were on the phone-he’ll try again this afternoon.
Mr Ranson ( )
A promised to call back B left a message C was put through
Congratulations to Vanessa Clark on her promotion to Brand Manager.
Vanessa Clark works in ( )
A production B marketing C finance
Sales were good but distribution problems led to a slight drop in profits.
The company had problems with ( )
A producing enough goods B delivering enough goods C selling enough goods
Tick if you wish to make an immediate purchase.
You have to tell the company if you want ( ) A to buy the product B more information C a product demonstration
Stella Group Plc
Annual Report
A Chairman’s Statement
B National Sales Reports
C Review of Subsidiaries
D Changes in Key Personnel
E Group Organigram
F Auditor’s Report
G Profit and Loss Account
H Balance Sheet
6. A statement of the company’s income and expenses. 7.The names of new executives and board members.
8. A look at the performance of smaller companies that Stella owns.
9. A list of what the company owns and owes.
10. A statement by the company that checked the financial reports.
三、产品的研发
1)结合书P152 7b理解补充生词 (
?drug 毒品 名词; chemist 药剂师 名词 (chemist’s 药店 drug store 美国指药店， 英国是指五金商店
?clinic 小诊所; suegery 诊所 (sicial 内科医生; geon 外科医生) ?prescription 处方; side-effect 副作用
副作用:
形容词——名词
头晕:dizzy dizziness
累:tired tiredness
沉睡:sleepy sleepiness
恶心:vcmit vcmit
? emergency 急救科 first aid 急救; waiting room 候诊室 ? mcnitor 动词 监察 检测; leafiet 宣传画
? approve 批准; carry out 执行;履行
? poster/ pubilicity 宣传; application 申请书
? sequencing 先后安排
? OTC—over—the—counter; over the couter 走后门
四、表示事物发展的时间顺序
1. one … two … three …系数词
2. first … second … third …基数词
注意:上述系数词和基数词不可混用
3. firstly … secondly …third … (adj.)
4. to begin with … after that … next…
5. first of all … then … afterwords … finally …
6. before … after … another
7. later … on
8. followed by
9. preceded by 位于…之前
10. when 与while 的区别
When 加时间点，后可接点动词和延续性动词，不仅可以表示两个动词同时发生，也可表示动作发生的一前一后;而while只能表示两件事情的同时发生。
五、P49
1. be + to 表将来 b
2. 某人做某事花费多长时间
? it take sb sometime to do sth ? Sb spend sth to do sth
? Sth cost sb sometime
3. 分式表达方法
1/5 数字表达方式: one fifth 当分子为一时，分母用单数;当分子大于一时，分母用复数;如2/5 的表达方式为one fifths. 1/5的文字表达方式为one out of five / one in five.
4. test on 对…检测=experiment on =research on 5. get to the market=arrive in /at =reach the market
6. carry out 执行，实施; carry on = countinue doingsth 继续做某事 7. for or against 表同意与否
be for sth. 支持某事 = agree with sb to do sth
be against sth 反对某事
8. suffer form 遭受… 痛苦 = be affected with 9. keep a record of 做记录
10. make a application 提出申请
11. in + 时间在将来时态中表示将来
六、进行时将来的几种形式
1.现在进行时表将来的安排与打算 (go come leave start arrive 等动词表将来要发生的事)
2. be going to +V. 表现在
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或打算之中或迹象表明有计划或打算
3. be to+V. 表计划好的要发生的事或安排好即将要发生的事 4. be about to +V. 将要，正要
5. wil 表意愿或决定
6. still waiting for 将来进行时表将来
本门课程第7次课，讲述内容为课本的扩充知识与考试中的商务信函。 课程内容:
一、听力练习(3个与听力有关的练习)
听力中相关语法知识的补充:
1. travel to somewhere 到某地旅游
2. terminal ——航站楼
3. between 7 and 9 in the morning = rush hour = peak hour 高峰期 4. slacks hour 非高峰期
5. courtesy bus 免费的; shuttle bus 专线车(要付钱) 6. public bus 公交车
二、商务信函的写法[重点]
(一)商务信函的7部分
1.信头——letter head (寄信人的地址)
2.日期——date [考点]
3.信内地址——inside address (寄信人的地址)
4.称呼——salutation [考点]
[注意:头尾一致原则:]
1)开头为Dear Mr. Bejamin Smith. 知道给谁写信结尾处一定是Yours sincerely.
2) 开头为Dear Mr. /Mrs. 不知道给谁定信故结尾处一定是Yours faithfully.
3)开头为Dear Mary说明两人非常亲密，对方为自己的好友，那么结尾处一定是Best
wishes or Best regard.
5. 正方—— body of the letter 6. 结尾敬语——complimentary [考点]
7.签名——signature
[注意:以上七部分内容，除了第一与第三可以不写外;其它必须在商务信函中出现。]
(二)关于商务信函中开头“解释写信的缘由”相关典型句子 1. I am writing to … 我写信是为了…
2.I am writing to apply to 我写认是为了申请…职位
3.I am writing to enquire about … 我写信是为了咨询… 4.I am writing to apologise for doing sth… 我写信是为了表示…歉意
5.I am writing to inform you that… 通知函
6.I am writing to confirm that… 确认函
[注意:以上句子中to后面的词语为句中关键句] (三)商务信函关于各种信件的描写典型句子
1.关于回信的开头
1)with reference to 关于…就…而言
2)I am writing with reference to…
2.关于感谢的开头
1)thank you for 感谢您的
2)注意:在感谢信中不可以出现thanks, thanks 为口头语。 3.关于结束一封信的句子
1) Thank you for your help. 2) please contact us again if there are any problems.
4.关于提出要求或者要求某人做某事的句子
1) I would be grateful if you could…
2) I would be appreciate if you could…
3) Could you please…
5.关于表示歉意的句子
1) I regret that … 抱歉
2) I am afraid that … 恐怕…
3) I am sorry that … 对不起
4) I apologise that 6.关于表示说明是为坏消息的句子
1) I am afraid that …
2) Unfortunately 遗憾的是…
7.关于确认某事的句子
1) I am pleased to confim to 我很高兴确定… 2) I confirm that 我可以确认…
3) I can assure you that 我向你保证…
8.关于随信寄出材料的句子
1) Please find enclosed a cheque
2) I am enclosing a cheque
3) We enclose a cheque
9.关于商务信函中出现的缩写
1) PEF:信函编码
2) RE:事由或标题
3) ATT:经办人
4)Cc:副本抄送
5)PS:附言
[注意:商务信函格式开头不空格，靠左侧书写。] 三、
1.表原因:
1) Because that 其语气最强烈 2) for … 表示推测出来的原因
3) since / as 表示已知的，很明显的原因 四、Unit 10: business hotels
(一)生词补充
1. information desk 咨询处
2. toreign exchange 外币兑换处 3. business center 商务中心
4. conference rooms 会议室
5. gym 健身房
6. restaurant 餐厅
7.laudry service 洗衣服务= bubble service
8.room service 送餐服务
(二)关于酒店职能部门的生词的补充 1. front desk 前厅部
2. housekeeping 客房部
3. recreation center 康乐部
4. food and beverage 餐饮部
5. swimming pool 游泳池
6. orders 点菜
7.bar service 酒水服务
(三)关于机场内各个部门的生词补充
1. ddeparture gates 进仓口=boarding gates
2.duty —free shops =tax —free shops 免税店 3.security check 安检
4.passport control 护照检查
5.check —in desk 办理登记处
(四)关于火车上的生词补充
1.carrier 车厢
2.Seat for sleeping 卧铺
3.soft chair with arm 软座
4.information board 通告栏
本门课程第8次课
课程内容:
一、听力练习
1.关于数字的听力练习
2.关于时间的听力练习
3.关于发生地点的听力练习
4.补充词汇:
1)take / withdraw money 存 / 取钱 2) receipt 发票
3) retum 退货; refund 退款; credit 信誉; exchange 退换
4) 关于餐厅的食物补充:
Western food 西餐 ?starter (头盘) ——soup / salad
?main course (主菜) —— shrimp 大虾 / crab 蟹
?dessert (甜点)——pudding 布丁
二、书P83听力2
1.disembarkatin card 出境卡
2.cocktail 鸡尾酒
3.alcohol 高度酒
4.drug alcohol 酗酒
5.red / white wine 红 / 白酒
6.soft drink 不含酒精的酒
三、书P65 ?Reading
语法知识补充:
1.Five —star 五星级; 数词+名词 = adj. 2.表示位于市中心的短语
Centrally located = in the center of = in the heart of
3.临近:close to = near = next to (紧挨) = metres from = a short walk from
4.Be located in … = be situated in 位于…中心 5.Express check—in 快速入店服务
6.Standard room
标准
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间
7.Twin room 两张床的房间; single room 单人间; double room 大床间
8.Luxury single roon 豪华单人间; suite room套间 9.Horizon club suite 总统套房
10.Single room up to 升级 = upgrangde [考过题] 11.Communication facilities 通信设施: well — equipped 设施齐全
12.Access to 通往… 途径[考点]
13.Lobby 大堂; lounge 休息室
14. 价格: price;
15.Service change 服务费 tips 小费
四、书P74 5
1.be convenient for … 对…是便利的
2.provide … for sb. 提供…给某人
3.first class 头等舱 = business class 4.be dedicated to = be intended for 专门配备的 5.a range of 成套的;一系列的
6.meet sb. requirements 满足某人的需要 7.women — only 女士专用
五、书P80
1.check out 离店
2.by 后加时间点指在… 之前
六、历年试卷的习题
补充语法
(一) V. + PREP. +N. 1. set + off 出发后加状语
+ out + todo sth 作宾语
+ about + doing sth
2. plug in 接通电源
3. check + in 入店
+out 离店
4. take + off 起飞;脱掉
+on 穿上;聘用
5.get on
6.
1) have sth done 把…做好
2) be interested in + doing sth = intended to do = plan to
Do = want to do …对…感兴趣
3)be popular with 受欢迎
(二)考试知识点
1. want / need / require / deserve to do sth / doing sth; 后加不定式则表示主动后加动名词表示被动 sth want to be done
2.表示事态的不同
1) remember / forget / regret to do
Remember to do sth 表示将来记得要做的事
2) remember / forget / regret doing
Remember doing sth 表示忘记已经发生的事
3.to do / doing
1)后面只能加不定时的词:
Wish / hope / decide / agree / refuse / ask / offer / promise / prepare/ happen / plan
2)后面只能接动名词的词
Finish / consider / risk
3)后面既可以加不定式也可以加动名词的词
Like / love / hate / begin / stare / prefer
本门课程第9次课
课程内容:
一、听力练习
1.关于时间的听力练习
表示到达的V.与短语
2.关于国家、国籍的听力练习
3.关于日期的听力练习
4.关于柱形图与线形图的听力练习 5.在某地发生的事( 发生:take place) [教师技巧:注意听，找关键词] 6.补充语法:
1)headquarters = headoffice 总部
2)subsidiaries 分公司
3)sales = turn over 销售额
4) product / services 服务，生产
5)dentsu
二、阅读练习
(一)补充单词与短语
1.relocations 搬家
2.compulsory 必修课
3.arriving damaged 在这个短语中 damaged 是arriving 的同位语。
4.complaints 投诉
5.due to = except to 预期
6.up to 最多
7.sent sth . Back 把…寄回
8.article 不仅是名词;还是量词 9.public relation 公共关系
三、Unit 10b commuting 语法的补充:
1.transport & traffic 区别
1)transport与traffic都有运输工具的意思，但是traffic是指运输工具，即道路上的各式
各样的车辆;而transport则是指运输工具的总称，仅指运输方式。
2)关于traffic的短语
?traffic accident 交通事故
?traffic jam 交通堵塞
?traffic light = stop light 交通灯 ?traffic cator = indictor 环岛
3)关于transport的短语
?transport policy 交通法规，政策
?in transport of delight 喜不自尽
?in transport of terror 惊恐万分
?public transport 公共交通
2.有关stuck的短语
1)be stuck in traffic 堵车= traffic jam 2)be stuck in 不能动; 不能继续做某事
3)get / be stuck in to sth. = get down to sth. 积极开始做某事 4)be stuck on sb. 非常喜欢某人
5)be stuck with sb. / sth. 与不喜欢的人或事物在一起 3.关于交通的相关短语
1)motor way 机动车道
2)bus line 公交车道
3)express way 快速道
4)express bus line 快速公交车道
5)pack—and —ride 停车后换乘公交车辆
6)pay—as—you drive scheme 车辆上路收费计划 4.书P72
(1)pedestrian = walk man 行人
(2)punctuality = on time 准时
(3)pavement 人行道
(4)zig-zag 斑马线= crossing line (5)air quality 空气质量
(6)cycle areas 自行车道
5.书P70
1)prepare to do 准备做某事
Prepare for 准备做某事是为了…
2)stop doing 停止做某事
3)名词性的无主代词指代的是句子前面的名词，eg:their + n. ; mine = my + n.
Its = it’s
4) see sth. as… = view sth.
As… = define…as… = consider …as … = describe…as… = think … as… 把…看成…
? consider doing sth 考虑做某事
? look at / up at; look 在表示看时，后必须要加at ? look to / into 对…进行调查
? see to = deal with 处理，解决(注意see后面不能加into) ? think本身表示认为， = think about doing sth. 考虑做某事 5)growing need 日益增长的 [ 考点]
6)make + 复合宾语+双宾语
?make sb. do sth. 让某人做某事
?be made to do 是指sb.被迫做某事
?make sb. sth 使某人成为…
? make sb. into sb. / sth. 把…锻炼成、训练成 ?make sth worse 让某事更糟
7)let sb. do 让…做某事
8)little / a little
More than / less than
Little more than = no more than / no less than = little less than
9) push sb. / sth. on to 把…推出
10) not… but …不是…而是…; 是平行的结构，表示转折
Not for…but for…. 不是为了…而是为了
Not that … but that…
11) a number & the number
? the number of + 可数名词的复数
? the number of + 不可数名词
? the number of + 谓语动词的复数，表示数量
a number of + 谓语动词的单数，表示大量 12)persuade sb to do sth 说服某人做某事 四、
1. advise sb. to do sth. 建议某人做某事
2.give up 放弃
3.Far East 远东
4.ask sb for help 寻求帮助
五、书P69
1.levy tax on 征税
add tax to 在某方面加税
2.pedestrain zones 步行区
3.
1) it is time that… 是应该做某事的时间了，后面从句用一般过去式 2)it is the first time that… 是第一次做某事的时间，后面从句用现在完成式
3) it takes sb. sometimes to do sth. 某人做某事花费的时间
本次课程第10次课
课程内容:
一、书P153 11a
(一)教师补充词汇:
1.Ptenary 全体会 seminar 分组分
2.Workshop 研讨会(就某一项专题讨论)
3.Budget 预算;access 进入
4.projestor 投影仪 (overhead 头顶上)
5.finalise 确定、确认; master 总的，大师的
6.hostoric 历史的;peaceful 宁静的
(二)短语:conference + 名词
1.conference booking / reservation 会议预定
2.conference center / room 会议中心
3.conference organiser 会议主办方
4.conference package 会议资料
5.conference programme / session 会议议程
(三)教师补充
1.Access to 接近… &approach to … 指接近的方式 2.accommdation n. 住宿 = live no food 3.confirm = finalise 确定
4.表示地点的词: location = venue (较正式) = place (非正式) = premise (正式)
5.be suitable for… 对…适合
二、书P73-74
Unit 11a arranging a conference
(一)教师补充知识
1.postcard = zip card 邮政编码
2.in addition to = besides = plus 除了…之外…
三、听力 书P75
1.provide accommodation and food 食宿由主办方负责
2.local transport 当地交通
3.intemational transport 国际交通 4.service charge 服务费
5. telephone bills 电话账单 6.bar bills = drinks 酒水账单 7.pay for 为…支付 是指自己支付的费用区别于provide
1)go on to the master account 记在总账上
8.face to face 面对面
四、书中练习
(一)书P76
1.arrange a conference 安排会议 2.decide on a budget 决定预算 3.ask for details 寻求细节
4.make a proposal
5.iinvite delegosal 邀请代表 五、历年试卷的讲解
(一)2004年
补充语法:
1)due to 原因是…
2)postpone = put off = delay 推迟 3)back to… 回到
4)as arranged 如期举行
5)the previous year 前一年 6)stay with sb. 与某人呆在一起 (二)2006年
补充语法:
1)20 days or more 20天以上 2)full fee charged 全部费用 3)take one’s place 代替某人 4)the chair of the meeting 主持会议 5)fully booked 预定满
6)zero commission 零手续费
(四)2007年
补充语法:
1)remind sb. that 提醒某人
2)be reserved for 预留
3)be intended for… 专门…
4)written order 手写订单
(五)2008年
补充语法:
1)inform sb. of sth. 通知
2)five out 提供…
3)congratulations to sb. 祝福某人
4)used to 过去，曾经
5)refounds = money back 退款
6)depended on = based on 取决于…. 依赖于… 7)be carry out 实施;执行
(六)书P77-80
At a conference
教师补充:
1.dectare the meeting open / closed ——在此句中，open / closed是形容词;是指宣
告会议的开始、结束。
2.the first iterm on the agenda today is… 根据会议的安排第一项是…
3.feel free to do sth 毫不犹豫的做某事 4.时间状语从句及其相关知识 [详见语法书] 1)当主句是将来时时，从句可用现在时或者现在完成时用来表示将来的动作。
2)表示时间状语从句的开头:when / after / as soon as / until
3)情态动词:祈使句也都表示将来将要发生的事 (七)书P153 11b
补充词汇(形容词):
1.brief 简短的; busy 繁忙的
2.exciting 令人激动的; hard 艰难的 3.heated 热烈的，激动地; helpful 有帮助的 4.intelligent 明智的; positive 肯定的
5.rewarding 值得做的; serious 严重的，认真的
6.well—prepared 准备充分的
[注意:形容词的前缀un;后缀less都表示否定的含义;以字母r开头的前加ir与以字母
l开头的前加il都表示该词的否定含义。] (八)书P78
1.an extremely useful 极度有用的 2.helpful tips 有帮助的建议
3.benefit form… 从…中获益
Be benefit to sb. 对某人有益;有好处 4.opening speech 开幕词
5.guest speaker 特邀发言人
6.feedback 反馈
本次课程第11次课
课程内容
一、听力练习
1.关于日期的练习
2.关于问路的表达方式
3.教师补充语法:
1)next to 紧挨
2)take one’s place 代替
3)absence 缺席的
4)a longer contract 一份较长期的合同 4.书P83
1)unit price 单价
2)V. A.T. = valve added tax 增加税 3)excluded / exclusive 4)total amount = master account 总数 5)date v. 约会;定日期; n. 日期;日子
Date from…to… 定的日期从…到… 6)invioce number 发票号
7)and a half 一半;一点儿
8)书P139 录音原文
二、历年试卷 关于
1.tick 打钩
2.in writing 用写信的方式
3.place the key into the box 把钥匙放在盒子里
4.leave behind 落后
5.take with 带着
6.contist of 由…组成，用于主动语态中= be make of = be composed of
7.put / bring … forward 提前
8.put… backward 延迟 = delay = put off
9.move form to 10.aim at … 专门针对…
11.aim for doing sth / to do 努力做某事 三、书P93 Unit 14a direct service providers
教师补充词汇:
(一)Insurance 保险
1.Motor insurance 车险
2.House insurance 房屋保险
3.Travel insurance 旅行保险
4.Life insurance 寿险
5.Insurance company 保险公司 6.Insurance broker 保险经纪 7.Insurance policy / contract 保险合同 8.Insurance premium 保险金
9.Insurance line 保险业
四、书P96
1.broker = agent = to between 经纪人 / 代理 五、书P96
1.loan … from 从…贷款
2.run out 过期
3.run out of 用尽
4.run up (液体)留出来，溢出来 六、教师补充:
1.financial service 金融服务
2.exchange rate 兑换率
3.fixed term 固定条款/固定还款期 4.insurance policy 保险合同
5.service agreement 服务条款 6.currency exchange 现金兑换 7.credit card 信用卡
8.central bank 中心银行
9.real growth 真实增长
10.take out = carry out 采取制定 11.travel on business 出差
12.cash the card 刷卡
七、书P93 听力 结合书P141听力内容了解 1.rather than = instead of 而不是
1)other than = except 除了，相当于介词，后接名词;而rather than 后接动词。
2)more than 多余，是形容词的比较级 2.high street = busy street 繁华的街道 3.high rents 租金
4.pass on sth to sb 把…传递给某人 5.lower price / cost 低价
6.insure 前加介词the
1)the insure 承担方
2)the insured 补保险方
7.as much as possible 尽可能多的 8.the more… the less 越多…越少… 八、书P94阅读理解
1.infuture 从现在开始
九、书P96
1.because of… = due to 由于; despite + 名词 尽管，表转折
2.there 不能放在名词前作否定语 3.what 只能加名词性从句只放在动词的前后 4.consider sb. as 认为某人是什么 5.extra = in addition to 附加
Extra hour 加班
Extra pay 加班费
6.“at”“on”后面加时间点;over = during 后面加时间段 十、书P141
1.negative 负面的
2.make sure that = ensure that 确保
3.based on 依据，取决于
4.reward sb for… 因…给某人报酬(物质上的奖励)
Forward sb for 奖励(精神上的奖励)
5.work out 制定出 = find out about = take out carry out
6.work evening 晚班
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